Windows 8 and 8.1 Forums


System can't boot correctly [DPC_WATCHDOG_VIOLATION]

  1. #1

    System can't boot correctly after [DPC_WATCHDOG_VIOLATION]


    Recently installed TrackIR 5, and when using it in-game (ArmA 3) things went as expected. Today, I experienced a couple of weird crashes. The first one, the game froze, and the entire OS hung and I waited a couple of minutes before I returned to desktop, CTRL+ALT+Delete, task manager, and ended the game's process. Opened the TrackIR 5 software, that also crashed. restarted it, and that was working fine.

    In case you don't know, TrackIR 5 has a couple of drivers - one for the USB, and one for the software that controls it.

    The second crash, I returned to the game, and not shortly after, the same crash occurred, except this time, I couldn't return to the desktop, smashing all types of shortcuts (ALT+F4 to close game, CTRL+ALT+Escape & CTRL+ALT+Delete to open task manager) and a blue screen came up with something along the lines of "Something went wrong with your PC, we're collecting some stuff and we'll restart." It reached 100%, stayed there for a couple of minutes before I decided to force reboot.

    And now I'm here, can't boot into windows. Sometimes, I'll hear the startup sound and my peripherals will turn on (LEDs will enable) but nothing appears on screen. Tried changing from HDMI display input to DVI-D to no avail. Other times nothing will happen. I do not have AVG, only Windows Defender.

    Edit: Removed the TrackIR 5 drivers through device manager, then removed video driver, and then I could temporarily boot into windows before I'd get a BSOD or a blank screen again. I had enough time to remove the TrackIR software, but it doesn't stop the crashes. These have been added to the SF Debug .zip.
    Last edited by Supra; 02 Jan 2015 at 15:35.

      My System SpecsSystem Spec

  2. #2


    Posts : 19
    Windows 8.1 Pro x64


    Hi pal it was happening to me. Close auto-installing drivers. Uninstall current drivers and install your manufacturer's drivers. Google how to do it
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by trd3v3lop View Post
    Close auto-installing drivers. Uninstall current drivers and install your manufacturer's drivers. Google how to do it
    You mean like motherboard drivers? I'm not even sure what's causing this yet, especially since I've removed TrackIR software and I'm still getting a blank screen. This isn't a new build, everything was stable prior to installing TrackIR. I can't boot into Windows, at least not for long.
      My System SpecsSystem Spec

  4. #4


    Posts : 19
    Windows 8.1 Pro x64


    Quote Originally Posted by Supra View Post
    Quote Originally Posted by trd3v3lop View Post
    Close auto-installing drivers. Uninstall current drivers and install your manufacturer's drivers. Google how to do it
    You mean like motherboard drivers? I'm not even sure what's causing this yet, especially since I've removed TrackIR software and I'm still getting a blank screen. This isn't a new build, everything was stable prior to installing TrackIR. I can't boot into Windows, at least not for long.
    mine was about display drivers. I think yours too because you said it happened while on game. Still dont use TrackIR. Look event viewer and look for red warnings. at the description part you could find which driver or service causing it. Also if you have nvidia graphics disable nvidia streaming service from services. I hope these will fix your problem.

    Also i couldn't boot into windows too. after windows logo it stucks at black screen and mouse was showing 1 second when i move it than disappears, i re-installed windows unfortunately, then i did what i suggested you and i haven't seen that bsod ever again. But don't re-install windows right now. try a few times to boot into windows, sometimes you would boot succesfully.
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by trd3v3lop View Post
    mine was about display drivers. I think yours too because you said it happened while on game. Still dont use TrackIR. Look event viewer and look for red warnings. at the description part you could find which driver or service causing it. Also if you have nvidia graphics disable nvidia streaming service from services. I hope these will fix your problem.

    Also i couldn't boot into windows too. after windows logo it stucks at black screen and mouse was showing 1 second when i move it than disappears, i re-installed windows unfortunately, then i did what i suggested you and i haven't seen that bsod ever again. But don't re-install windows right now. try a few times to boot into windows, sometimes you would boot succesfully.
    Yes, that's the exact same issue I'm having. Are you saying that I shouldn't use TrackIR though? I'll try your suggestions, but check the edit of the beginning post.
      My System SpecsSystem Spec

  6. #6


    Posts : 19
    Windows 8.1 Pro x64


    Quote Originally Posted by Supra View Post
    Quote Originally Posted by trd3v3lop View Post
    mine was about display drivers. I think yours too because you said it happened while on game. Still dont use TrackIR. Look event viewer and look for red warnings. at the description part you could find which driver or service causing it. Also if you have nvidia graphics disable nvidia streaming service from services. I hope these will fix your problem.

    Also i couldn't boot into windows too. after windows logo it stucks at black screen and mouse was showing 1 second when i move it than disappears, i re-installed windows unfortunately, then i did what i suggested you and i haven't seen that bsod ever again. But don't re-install windows right now. try a few times to boot into windows, sometimes you would boot succesfully.
    Yes, that's the exact same issue I'm having. Are you saying that I shouldn't use TrackIR though? I'll try your suggestions, but check the edit of the beginning post.
    i don't see a problem of using it. Like i said before it is about your graphic drivers. I assume that u have Intel Vga and Nvidia or ati together. They try to update themselves on boot so that makes BSOD. After doing my suggestions try playing games without installing it. And if no bsod occurs install it and play games with it. So if it is the problem we will know it ) To be more safe, create a system restore point before installing TrackIR. So if bsod occurs you could keep your pc alive
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by trd3v3lop View Post
    Look event viewer and look for red warnings. at the description part you could find which driver or service causing it. Also if you have nvidia graphics disable nvidia streaming service from services.
    Checked and I don't have the streaming service (I don't have GeForce experience). In relation to the event logger, I'm not really sure what I'm looking for here, but 'System' in 'Windows Logs' points that my display driver crashed (First weird hang I was talking about) and these are warnings, say the display driver recovered after 38 tries (That's why it took ~3 minutes to recover). After that, it's all errors (System hung and then BSOD) and the source is nvlddmkm ID 13. Today, all the errors source are Service Control Manager ID 7001 and DistributedCOM ID 10005.

    Quote Originally Posted by trd3v3lop View Post
    I assume that u have Intel Vga and Nvidia or ati together. They try to update themselves on boot so that makes BSOD. After doing my suggestions try playing games without installing it. And if no bsod occurs install it and play games with it. So if it is the problem we will know it
    Yes, Intel and NVIDIA. You're right about the updating, looks like in device manager my GPU installed itself again and that's why I wasn't getting a display input again. I've uninstalled it again, but evidently that's only a temporary fix.

    What should I do from here?
    Last edited by Supra; 03 Jan 2015 at 15:13.
      My System SpecsSystem Spec

  8. #8


    Posts : 19
    Windows 8.1 Pro x64


    Quote Originally Posted by Supra View Post
    Yes, Intel and NVIDIA. You're right about the updating, looks like in device manager my GPU installed itself again and that's why I wasn't getting a display input again. I've uninstalled it again, but evidently that's only a temporary fix.

    What should I do from here?
    Firstly disable auto-update of drivers.right click on Computer>Properties>Advanced System Settings>and that PHOTO
    Now you should uninstall both of intel and nvidia drivers. but i recommend you to uninstall them from safe mode. If you want to be sure use Guru Driver Sweeper for uninstalling nvidia (of course in safe mode)

    Than first install intel graphics driver - reboot - install nvidia driver - reboot

    That's all. Reboot stages are important in order to prevent drivers stuck at boot phase.
    At the end you could also close windows updates like i did.
      My System SpecsSystem Spec

  9. #9


    Posts : 19
    Windows 8.1 Pro x64


    Quote Originally Posted by Supra View Post
    Checked and I don't have the streaming service (I don't have GeForce experience). In relation to the event logger, I'm not really sure what I'm looking for here, but 'System' in 'Windows Logs' points that my display driver crashed (First weird hang I was talking about) and these are warnings, say the display driver recovered after 38 tries (That's why it took ~3 minutes to recover). After that, it's all errors (System hung and then BSOD) and the source is nvlddmkm. Today, all the errors source are Service Control Manager and DistributedCOM.
    Well, it is an Nvidia problem like we guess. Ignore DistributedCOM it is not important almost everybody has it.
      My System SpecsSystem Spec

  10. #10


    The NVIDIA drivers are causing the issue. I tend to only install PhysX and display audio, tried that on v347.09, that crashed as soon as it installed, and just the graphics driver on v344.75 and that gave me a blank screen upon boot. System's stable with just intel, except that doesn't really help me.
    Last edited by Supra; 03 Jan 2015 at 15:23.
      My System SpecsSystem Spec

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