BSOD Windows 8.1 Browsing Internet

Hi, please install the latest Catalyst software from AMD Download Drivers.
Note, completely uninstall your previous Catalyst software from Programs and features.

Good luck, werty
 

My Computer

System One

  • OS
    Windows 8.1 Pro/ Windows 8 Enterprise
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 1545/ Asus F5V
There are several drivers that need to be updated and some of them uninstalled (MSI Afterburner).
Code:
[COLOR=red][B]MBfilt64.sys Fri Jul 31 05:40:32 2009  (4A7267B0)[/B][/COLOR] 
Realtek HiDefinition Audio driver (file labelled as  Creative Audio Driver) - Was found in the latest Win8 version available from  Realtek on 07Sep2013 
[URL="http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]MBfilt64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]NTIOLib_X64.sys Wed Oct 20 08:45:49 2010 (4CBE901D)[/B][/COLOR]  
MSI Afterburner driver (known [COLOR=red]BSOD[/COLOR] issues with  Windows) Also found to be a part of MSI Live Update 5[br][br]Recently (Nov 2014)  there have been numerous instances of this driver in memory dumps. Analysis  reveals that they are scattered throughout the filesystem by the installed MSI  command utilities. For now I suggest uninstalling them all. 
[URL="http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]NTIOLib_X64.sys[/COLOR][/B][/URL] 

[COLOR=red][B]bcmwlhigh664.sys Tue Apr 19 09:13:08 2011 (4DAD3604)[/B][/COLOR]  
Broadcom 802.11 USB Network Adapter Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]bcmwlhigh664.sys[/COLOR][/B][/URL] 

AcpiCtlDrv.sys Tue Jul 17  19:07:16 2012 (50059BC4) 
Intel(R) Extreme Tuning Utility Performance Tuning  Acpi Control Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=AcpiCtlDrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AcpiCtlDrv.sys[/COLOR][/B][/URL] 

[COLOR=red][B]RTCore64.sys  Mon Mar 11 06:32:06 2013 (513D6C56)[/B][/COLOR] 
RivaTuner/EVGA Precision/MSI  Afterburner (known [COLOR=red]BSOD[/COLOR] issues w/Win7) 
[URL="http://www.carrona.org/drivers/driver.php?id=RTCore64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTCore64.sys[/COLOR][/B][/URL] 

SYMEVENT64x86.SYS Sat Jul 27  04:26:58 2013 (51F32FF2) 
Norton Internet Security 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMEVENT64x86.SYS[/COLOR][/B][/URL] 

SYMDS64.SYS Wed Jul 31  01:29:08 2013 (51F84C44) 
Symantec/ Norton NIS/ N360 driver 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMDS64.SYS[/COLOR][/B][/URL] 

ICCWDT.sys Mon Aug 12 19:59:08  2013 (5209226C) 
IIntel(R) Watchdog Timer Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ICCWDT.sys[/COLOR][/B][/URL] 

intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
Intel Processor driver 
[URL="http://www.carrona.org/drivers/driver.php?id=intelppm.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]intelppm.sys[/COLOR][/B][/URL] 

dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
driver created to provide disk access during crash  dump file generation 
[URL="http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]dump_storahci.sys[/COLOR][/B][/URL] 

TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
Intel Management Engine Interface driver 
[URL="http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]TeeDriverx64.sys[/COLOR][/B][/URL] 

ccSetx64.sys Tue Sep 24  05:58:04 2013 (52410DCC) 
Symantec/ Norton Common Client Settings Driver  
[URL="http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ccSetx64.sys[/COLOR][/B][/URL] 

ikbevent.sys Fri Jan 10 18:52:53  2014 (52D03375) 
Intel Keyboard Class Upper Filter Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=ikbevent.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ikbevent.sys[/COLOR][/B][/URL] 

imsevent.sys Fri Jan 10 18:52:53  2014 (52D03375) 
Intel Mouse Class Upper Filter Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=imsevent.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]imsevent.sys[/COLOR][/B][/URL] 

ISCTD.sys Wed Jan 22 20:37:35  2014 (52E01DFF) 
Intel(R) Smart Connect Technology Device Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=ISCTD.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ISCTD.sys[/COLOR][/B][/URL] 

asstor64.sys Mon Jan 27 10:30:34  2014 (52E6273A) 
Asmedia ASM-106x Sata 6G controller 
[URL="http://www.carrona.org/drivers/driver.php?id=asstor64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]asstor64.sys[/COLOR][/B][/URL] 

SYMNETS.SYS Thu Feb 13 12:25:14  2014 (52FCAB9A) 
Symantec/ Norton NIS/ N360 driver 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMNETS.SYS[/COLOR][/B][/URL] 

SYMEFA64.SYS Fri Feb 28 00:32:07  2014 (530FCAF7) 
Symantec Extended File Attributes 
[URL="http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SYMEFA64.SYS[/COLOR][/B][/URL] 

[COLOR=red][B]e22w8x64.sys  Wed Mar 26 16:58:37 2014 (5332F92D)[/B][/COLOR] 
Killer Networks Ethernet  Card. Driver dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros  Killer Service [COLOR=red]BSOD[/COLOR] issue. Workaround here:  [url]http://service.msicomputer.com/msi_user/TechFAQdetail.aspx?formid=3054[/url][br]  
[URL="http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]e22w8x64.sys[/COLOR][/B][/URL] 

INETMON.sys Thu Apr 3 18:50:43  2014 (533D9163) 
Intel Smart Connect Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=INETMON.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]INETMON.sys[/COLOR][/B][/URL] 

bwcW8x64.sys Thu Apr 10 17:40:24  2014 (5346BB68) 
Killer Bandwidth Control Filter Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]bwcW8x64.sys[/COLOR][/B][/URL] 

rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 

[COLOR=#777777][COLOR=#4b0082]rzpmgrk.sys[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

Ironx64.SYS Wed May 21 00:27:42 2014 (537BD6DE)  
Symantec/ Norton NIS/ N360 driver 
[URL="http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]Ironx64.SYS[/COLOR][/B][/URL] 

SRTSPX64.SYS Fri Jun 13 19:27:22  2014 (539B347A) 

[COLOR=#777777][COLOR=#4b0082]SRTSPX64.SYS[/COLOR] - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed.[/COLOR] 

iocbios2.sys Wed Jun 18 08:48:56 2014 (53A13658)  
Intel Extreme Tuning Utility Performance Tuning Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=iocbios2.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]iocbios2.sys[/COLOR][/B][/URL] 

AMDACPKSL.SYS Sun Jun 22 04:31:43  2014 (53A6400F) 
included in the AMD/ATI Catalyst WDM drivers package 
[URL="http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AMDACPKSL.SYS[/COLOR][/B][/URL] 

AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
AMD High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]AtihdWB6.sys[/COLOR][/B][/URL] 

RTKVHD64.sys Tue Jul 15 12:53:15  2014 (53C5081B) 
Realtek High Definition Audio Function Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]RTKVHD64.sys[/COLOR][/B][/URL] 

EX64.SYS Mon Aug 11 12:19:41 2014  (53E898BD) 
Norton Anti-Virus 
[URL="http://www.carrona.org/drivers/driver.php?id=EX64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]EX64.SYS[/COLOR][/B][/URL] 

ENG64.SYS Mon Aug 11 12:25:04 2014  (53E89A00) 
Norton Anti-Virus 
[URL="http://www.carrona.org/drivers/driver.php?id=ENG64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]ENG64.SYS[/COLOR][/B][/URL] 

SRTSP64.SYS Wed Aug 20 22:56:53 2014  (53F50B95) 
Symantec Real Time Storage Protection 
[URL="http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]SRTSP64.SYS[/COLOR][/B][/URL] 

eeCtrl64.sys Tue Aug 26 20:21:20  2014 (53FCD020) 
Symantec Eraser Control driver 
[URL="http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]eeCtrl64.sys[/COLOR][/B][/URL] 

EraserUtilRebootDrv.sys Tue Aug  26 20:21:21 2014 (53FCD021) 
Symantec /Norton 
[URL="http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]EraserUtilRebootDrv.sys[/COLOR][/B][/URL] 

rzudd.sys Fri Sep 5  05:22:11 2014 (54092C63) 
Razer Rzudd Engine Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=rzudd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzudd.sys[/COLOR][/B][/URL] 

BHDrvx64.sys Wed Sep 24 04:12:51  2014 (542228A3) 
Symantec Heuristics Driver 
[URL="http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]BHDrvx64.sys[/COLOR][/B][/URL] 

rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
Razer Overlay Support 
[URL="http://www.carrona.org/drivers/driver.php?id=rzpnk.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]rzpnk.sys[/COLOR][/B][/URL] 

IDSvia64.sys Sat Nov 1 04:14:03 2014  (54544FFB) 
Norton Internet Security 
[URL="http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]IDSvia64.sys[/COLOR][/B][/URL] 

atikmpag.sys Fri Nov 21 03:08:54  2014 (546E9EB6) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=atikmpag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atikmpag.sys[/COLOR][/B][/URL] 

amdacpksd.sys Fri Nov 21 03:18:16  2014 (546EA0E8) 
AMD ACP Kernel Service Driver (KSD) - I suspect it's a part  of the AMD chipset drivers as my system doesn't have it (and I have an Intel  chipset with an ATI video card). Just in case 
[URL="http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]amdacpksd.sys[/COLOR][/B][/URL] 

atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
[URL="http://www.carrona.org/drivers/driver.php?id=atikmdag.sys"]http://www.carrona.org/drivers/driver.php?id=[B][COLOR=blue]atikmdag.sys[/COLOR][/B][/URL] 



Debug session time: Thu  Jan 1 07:25:24.129 2015 (UTC + 1:00) 
Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\010115-19765-01.dmp] 
Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
System Uptime: 0 days 1:13:32.777  
Probably caused by : win32k.sys ( win32k!TimersProc+88 ) 
BugCheck 3B,  {c0000005, fffff96000073687, ffffd0016fefbec0, 0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]SYSTEM_SERVICE_EXCEPTION  (3b)[/URL] 
Bugcheck code 0000003B 
Arguments: 
Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
Arg2: fffff96000073687, Address of  the instruction which caused the bugcheck 
Arg3: ffffd0016fefbec0, Address of  the context record for the exception that caused the bugcheck 
Arg4:  0000000000000000, zero. 
BUGCHECK_STR: 0x3B 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
PROCESS_NAME: csrss.exe 
FAILURE_BUCKET_ID:  0x3B_win32k!TimersProc 
MaxSpeed: 3400 
CurrentSpeed: 3400 
BiosVersion  = V1.11 
BiosReleaseDate = 07/18/2014 
SystemManufacturer = MSI  
SystemProductName = MS-7845  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  
Debug session time: Thu Dec 11 20:26:33.296 2014 (UTC + 1:00) 
Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121114-29937-01.dmp] 
Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
System Uptime: 1 days 1:20:51.324  
*** WARNING: Unable to verify timestamp for atikmdag.sys 
*** ERROR:  Module load completed but symbols could not be loaded for atikmdag.sys  
Probably caused by : atikmdag.sys ( atikmdag+28ece ) 
BugCheck A0000001,  {5, 0, 0, 0} 
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#Example"]Unknown bugcheck code  (a0000001)[/URL] 
Bugcheck code a0000001 
Arguments: 
Arg1:  0000000000000005 
Arg2: 0000000000000000 
Arg3: 0000000000000000 
Arg4:  0000000000000000 
BUGCHECK_STR: 0xA0000001 
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
PROCESS_NAME: chrome.exe 
FAILURE_BUCKET_ID:  0xA0000001_atikmdag+28ece 
MaxSpeed: 3400 
CurrentSpeed: 3400  
BiosVersion = V1.11 
BiosReleaseDate = 07/18/2014 
SystemManufacturer  = MSI 
SystemProductName = MS-7845  
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``  




--- E O J --- 2015 Jan 02 23:37:48 PM _88-dbug Copyright  2012 Sysnative Forums 
--- E O J --- 2015 Jan 02 23:37:48 PM _88-dbug  Copyright 2012 Sysnative Forums 
--- E O J --- 2015 Jan 02 23:37:48 PM  _88-dbug Copyright 2012 Sysnative Forums

Code:
The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's.  Please follow the workaround instructions here:
 	 		 			 			 				First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it.  Select "Stop"
Right click on it again and this time select "Properties"
In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window

Next, open Task Manager (right click on TaskBar and select "Task Manager")
Click on the "More details" dropdown (if present)
Click on the "Startup" tab
Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable" 
Finally, restart the system in order for the changes to take affect. 			 		
 	
 
At times the Killer Network Manager will continue to load.  If so,  it's usually listed in the MSINFO32...Software Environment...Startup  Programs section.  If it is, please try this:
 	 		 			 			 				It may be that the instructions aren't stopping everything.
In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
"c:\program files\qualcomm atheros\killer network manager\killer~1.exe"  (NOTE:  killer~1.exe is most likely killernetmanager.exe)
In other cases, there's a program running out of  c:\windows\installer\{Long string of letters, numbers, and  dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the  long string of letters and numbers may change)

Here's some things to try
1) Please see if there are any entries in the Startup tab of Task  Manager that are related to Qualcomm/Atheros/Killer Network Manager (and  NOT the card itself) and disable them (please let us know what you  find)  Be careful as the wrong selection can disable the network card.
2) Check in "msconfig" for any entries that aren't in the Startup tab of  Task Manager. Let us know if you find any Qualcomm/Atheros/Killer  entries there (we'll disable them differently if they are there).
3) Locate the "c:\program files\qualcomm atheros\killer network  manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is  actually a filename that starts with killer and ends with .exe)  There  will be an error in event viewer, but it'll stop the bugger from  loading.
4) Locate the "c:\windows\installer\{Long string of letters, numbers,  and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe"  entry and rename the .exe to .BAD (the long string of letters and  numbers may change)

Just FYI - here are the MSI workaround instructions:  [URL="http://www.eightforums.com/redirect-to/?redirect=http%3A%2F%2Fservice.msicomputer.com%2Fmsi_user%2FTechFAQdetail.aspx%3Fformid%3D3054"]MSI USA[/URL]
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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