Windows 8 and 8.1 Forums


BSOD Windows 8.1 Browsing Internet

  1. #1


    Posts : 1
    windows 8.1

    BSOD Windows 8.1 Browsing Internet


    I don't know what is causing this.

      My System SpecsSystem Spec

  2. #2


    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise


    Hi, please install the latest Catalyst software from AMD Download Drivers.
    Note, completely uninstall your previous Catalyst software from Programs and features.

    Good luck, werty
      My System SpecsSystem Spec

  3. #3


    Posts : 2,480
    Windows 10 Pro x64


    There are several drivers that need to be updated and some of them uninstalled (MSI Afterburner).
    Code:
    MBfilt64.sys Fri Jul 31 05:40:32 2009  (4A7267B0) 
    Realtek HiDefinition Audio driver (file labelled as  Creative Audio Driver) - Was found in the latest Win8 version available from  Realtek on 07Sep2013 
    http://www.carrona.org/drivers/driver.php?id=MBfilt64.sys 
    
    NTIOLib_X64.sys Wed Oct 20 08:45:49 2010 (4CBE901D)  
    MSI Afterburner driver (known BSOD issues with  Windows) Also found to be a part of MSI Live Update 5[br][br]Recently (Nov 2014)  there have been numerous instances of this driver in memory dumps. Analysis  reveals that they are scattered throughout the filesystem by the installed MSI  command utilities. For now I suggest uninstalling them all. 
    http://www.carrona.org/drivers/driver.php?id=NTIOLib_X64.sys 
    
    bcmwlhigh664.sys Tue Apr 19 09:13:08 2011 (4DAD3604)  
    Broadcom 802.11 USB Network Adapter Driver 
    http://www.carrona.org/drivers/driver.php?id=bcmwlhigh664.sys 
    
    AcpiCtlDrv.sys Tue Jul 17  19:07:16 2012 (50059BC4) 
    Intel(R) Extreme Tuning Utility Performance Tuning  Acpi Control Driver 
    http://www.carrona.org/drivers/driver.php?id=AcpiCtlDrv.sys 
    
    RTCore64.sys  Mon Mar 11 06:32:06 2013 (513D6C56) 
    RivaTuner/EVGA Precision/MSI  Afterburner (known BSOD issues w/Win7) 
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys 
    
    SYMEVENT64x86.SYS Sat Jul 27  04:26:58 2013 (51F32FF2) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS 
    
    SYMDS64.SYS Wed Jul 31  01:29:08 2013 (51F84C44) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS 
    
    ICCWDT.sys Mon Aug 12 19:59:08  2013 (5209226C) 
    IIntel(R) Watchdog Timer Driver 
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    ccSetx64.sys Tue Sep 24  05:58:04 2013 (52410DCC) 
    Symantec/ Norton Common Client Settings Driver  
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys 
    
    ikbevent.sys Fri Jan 10 18:52:53  2014 (52D03375) 
    Intel Keyboard Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys 
    
    imsevent.sys Fri Jan 10 18:52:53  2014 (52D03375) 
    Intel Mouse Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys 
    
    ISCTD.sys Wed Jan 22 20:37:35  2014 (52E01DFF) 
    Intel(R) Smart Connect Technology Device Driver 
    http://www.carrona.org/drivers/driver.php?id=ISCTD.sys 
    
    asstor64.sys Mon Jan 27 10:30:34  2014 (52E6273A) 
    Asmedia ASM-106x Sata 6G controller 
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys 
    
    SYMNETS.SYS Thu Feb 13 12:25:14  2014 (52FCAB9A) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS 
    
    SYMEFA64.SYS Fri Feb 28 00:32:07  2014 (530FCAF7) 
    Symantec Extended File Attributes 
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS 
    
    e22w8x64.sys  Wed Mar 26 16:58:37 2014 (5332F92D) 
    Killer Networks Ethernet  Card. Driver dated Mon Dec 3 10:42:37 2012 (? and earlier) has Qualcomm Atheros  Killer Service BSOD issue. Workaround here:  http://service.msicomputer.com/msi_u...px?formid=3054[br]  
    http://www.carrona.org/drivers/driver.php?id=e22w8x64.sys 
    
    INETMON.sys Thu Apr 3 18:50:43  2014 (533D9163) 
    Intel Smart Connect Driver 
    http://www.carrona.org/drivers/driver.php?id=INETMON.sys 
    
    bwcW8x64.sys Thu Apr 10 17:40:24  2014 (5346BB68) 
    Killer Bandwidth Control Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=bwcW8x64.sys 
    
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    
    rzpmgrk.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    Ironx64.SYS Wed May 21 00:27:42 2014 (537BD6DE)  
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS 
    
    SRTSPX64.SYS Fri Jun 13 19:27:22  2014 (539B347A) 
    
    SRTSPX64.SYS - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    iocbios2.sys Wed Jun 18 08:48:56 2014 (53A13658)  
    Intel Extreme Tuning Utility Performance Tuning Driver 
    http://www.carrona.org/drivers/driver.php?id=iocbios2.sys 
    
    AMDACPKSL.SYS Sun Jun 22 04:31:43  2014 (53A6400F) 
    included in the AMD/ATI Catalyst WDM drivers package 
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS 
    
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    RTKVHD64.sys Tue Jul 15 12:53:15  2014 (53C5081B) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    EX64.SYS Mon Aug 11 12:19:41 2014  (53E898BD) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS 
    
    ENG64.SYS Mon Aug 11 12:25:04 2014  (53E89A00) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS 
    
    SRTSP64.SYS Wed Aug 20 22:56:53 2014  (53F50B95) 
    Symantec Real Time Storage Protection 
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS 
    
    eeCtrl64.sys Tue Aug 26 20:21:20  2014 (53FCD020) 
    Symantec Eraser Control driver 
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys 
    
    EraserUtilRebootDrv.sys Tue Aug  26 20:21:21 2014 (53FCD021) 
    Symantec /Norton 
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys 
    
    rzudd.sys Fri Sep 5  05:22:11 2014 (54092C63) 
    Razer Rzudd Engine Driver 
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys 
    
    BHDrvx64.sys Wed Sep 24 04:12:51  2014 (542228A3) 
    Symantec Heuristics Driver 
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys 
    
    rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
    Razer Overlay Support 
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys 
    
    IDSvia64.sys Sat Nov 1 04:14:03 2014  (54544FFB) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys 
    
    atikmpag.sys Fri Nov 21 03:08:54  2014 (546E9EB6) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    amdacpksd.sys Fri Nov 21 03:18:16  2014 (546EA0E8) 
    AMD ACP Kernel Service Driver (KSD) - I suspect it's a part  of the AMD chipset drivers as my system doesn't have it (and I have an Intel  chipset with an ATI video card). Just in case 
    http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys 
    
    atikmdag.sys Fri Nov 21 03:30:27  2014 (546EA3C3) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    
    
    Debug session time: Thu  Jan 1 07:25:24.129 2015 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\010115-19765-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 1:13:32.777  
    Probably caused by : win32k.sys ( win32k!TimersProc+88 ) 
    BugCheck 3B,  {c0000005, fffff96000073687, ffffd0016fefbec0, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff96000073687, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0016fefbec0, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: csrss.exe 
    FAILURE_BUCKET_ID:  0x3B_win32k!TimersProc 
    MaxSpeed: 3400 
    CurrentSpeed: 3400 
    BiosVersion  = V1.11 
    BiosReleaseDate = 07/18/2014 
    SystemManufacturer = MSI  
    SystemProductName = MS-7845  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Dec 11 20:26:33.296 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121114-29937-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 1 days 1:20:51.324  
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for atikmdag.sys  
    Probably caused by : atikmdag.sys ( atikmdag+28ece ) 
    BugCheck A0000001,  {5, 0, 0, 0} 
    BugCheck Info: Unknown bugcheck code  (a0000001) 
    Bugcheck code a0000001 
    Arguments: 
    Arg1:  0000000000000005 
    Arg2: 0000000000000000 
    Arg3: 0000000000000000 
    Arg4:  0000000000000000 
    BUGCHECK_STR: 0xA0000001 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: chrome.exe 
    FAILURE_BUCKET_ID:  0xA0000001_atikmdag+28ece 
    MaxSpeed: 3400 
    CurrentSpeed: 3400  
    BiosVersion = V1.11 
    BiosReleaseDate = 07/18/2014 
    SystemManufacturer  = MSI 
    SystemProductName = MS-7845  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2015 Jan 02 23:37:48 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2015 Jan 02 23:37:48 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2015 Jan 02 23:37:48 PM  _88-dbug Copyright 2012 Sysnative Forums
    Code:
    The Qualcomm Atheros Killer Service/KillerNetManager is known to cause BSOD's.  Please follow the workaround instructions here:
     	 		 			 			 				First, open the Run dialog (Win + R keys) and type in "services.msc" (without the quotes) and press Enter
    Scroll down and locate the "Qualcomm Atheros Killer Service" and right click on it.  Select "Stop"
    Right click on it again and this time select "Properties"
    In the dropdown box for "Startup type", select "Disabled", then click on the "OK" button at the bottom of the window
    
    Next, open Task Manager (right click on TaskBar and select "Task Manager")
    Click on the "More details" dropdown (if present)
    Click on the "Startup" tab
    Scroll down and locate the "KillerNetManager" entry, right click on it and select "Disable"
    There may also be an Install Shield (with the Killer gaming K next to it), if so Right click on it and select "Disable" 
    Finally, restart the system in order for the changes to take affect. 			 		
     	
     
    At times the Killer Network Manager will continue to load.  If so,  it's usually listed in the MSINFO32...Software Environment...Startup  Programs section.  If it is, please try this:
     	 		 			 			 				It may be that the instructions aren't stopping everything.
    In some cases, there's a program running out of the Program Files/Program Files (x86) directory.
    "c:\program files\qualcomm atheros\killer network manager\killer~1.exe"  (NOTE:  killer~1.exe is most likely killernetmanager.exe)
    In other cases, there's a program running out of  c:\windows\installer\{Long string of letters, numbers, and  dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe (the  long string of letters and numbers may change)
    
    Here's some things to try
    1) Please see if there are any entries in the Startup tab of Task  Manager that are related to Qualcomm/Atheros/Killer Network Manager (and  NOT the card itself) and disable them (please let us know what you  find)  Be careful as the wrong selection can disable the network card.
    2) Check in "msconfig" for any entries that aren't in the Startup tab of  Task Manager. Let us know if you find any Qualcomm/Atheros/Killer  entries there (we'll disable them differently if they are there).
    3) Locate the "c:\program files\qualcomm atheros\killer network  manager\killer~1.exe" and rename the .exe to .BAD (the killer~1 is  actually a filename that starts with killer and ends with .exe)  There  will be an error in event viewer, but it'll stop the bugger from  loading.
    4) Locate the "c:\windows\installer\{Long string of letters, numbers,  and dashes}\networkmanager.exe_130c27d738f34c89bddf21bcfd74b56d.exe"  entry and rename the .exe to .BAD (the long string of letters and  numbers may change)
    
    Just FYI - here are the MSI workaround instructions:  MSI USA
      My System SpecsSystem Spec

BSOD Windows 8.1 Browsing Internet
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