Windows 8 and 8.1 Forums


BSOD while using DeSmuME. (Twice)

  1. #1


    Posts : 9
    Windows 8.1

    BSOD while using DeSmuME. (Twice)


    On my new computer, I experienced a BSOD both last night, and the night before. Both crashes were under almost the exact same circumstances. (The program had been running for almost an hour both times) Any help is appreciated.

    Update: My computer got another BSOD tonight, this time under completely different circumstances. I'm not sure what could have caused this one.
    Last edited by Rhopero; 31 Dec 2014 at 19:36.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Rhopero & Welcome to the forum ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    0: kd> knL
     # Child-SP          RetAddr           Call Site
    00 fffff801`973fa598 fffff801`953e2ae9 nt!KeBugCheckEx
    01 fffff801`973fa5a0 fffff801`953e133a nt!KiBugCheckDispatch+0x69
    02 fffff801`973fa6e0 fffff800`3bc1a777 nt!KiPageFault+0x23a
    03 fffff801`973fa870 fffff800`3bc1b293 USBXHCI!Isoch_Stage_FreeScatterGatherList+0x1f
    04 fffff801`973fa8a0 fffff800`3bc1b61e USBXHCI!Isoch_Stage_CompleteTD+0x12f
    05 fffff801`973fa920 fffff800`3bc0dc66 USBXHCI!Isoch_ProcessTransferEventWithED1+0x252
    06 fffff801`973fa9b0 fffff800`3bc2657f USBXHCI!Endpoint_TransferEventHandler+0x4e
    07 fffff801`973faa20 fffff800`3bc1005a USBXHCI!UsbDevice_TransferEventHandler+0x87
    08 fffff801`973faa80 fffff800`3a53fc81 USBXHCI!Interrupter_WdfEvtInterruptDpc+0x456
    09 fffff801`973fab80 fffff801`952dd1e0 Wdf01000!FxInterrupt::DpcHandler+0xc1
    0a fffff801`973fabb0 fffff801`952dc3fb nt!KiExecuteAllDpcs+0x1b0
    0b fffff801`973fad00 fffff801`953da0d5 nt!KiRetireDpcList+0xdb
    0c fffff801`973fafb0 fffff801`953d9ed9 nt!KxRetireDpcList+0x5
    0d ffffd001`e8607a40 00000000`00000000 nt!KiDispatchInterruptContinue
    The ZIP File contains only one dump file out of the 3 crashes.
    According to the stack of the dump file, USBXHCI.sys called a page fault which is strange.
    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Wed Dec 31 10:22:44.580 2014 (UTC + 5:30)**************************
    tosporte.sys                Tue Jun 16 16:18:47 2009 (4A37788F)
    tosrfcom.sys                Mon Nov 29 08:14:26 2010 (4CF3138A)
    tosrfusb.sys                Thu Dec  2 15:11:56 2010 (4CF769E4)
    SASKUTIL64.SYS              Wed Jul 13 02:30:01 2011 (4E1CB5D1)
    SASDIFSV64.SYS              Fri Jul 22 04:33:00 2011 (4E28B024)
    Rt630x64.sys                Fri Jun 21 14:59:10 2013 (51C41CE6)
    GeneStor.sys                Fri Oct 18 18:45:04 2013 (52613458)
    AODDriver2.sys              Tue Feb 11 16:36:52 2014 (52FA044C)
    RtkBtfilter.sys             Mon Feb 24 14:59:43 2014 (530B1107)
    RTKVHD64.sys                Tue Mar  4 17:56:03 2014 (5315C65B)
    AMDACPKSL.SYS               Wed Mar 12 05:19:44 2014 (531FA118)
    AtihdWB6.sys                Wed Mar 12 05:20:02 2014 (531FA12A)
    rtwlane.sys                 Thu Mar 13 12:57:02 2014 (53215DC6)
    LHidEqd.Sys                 Wed Mar 19 05:50:53 2014 (5328E2E5)
    LEqdUsb.Sys                 Wed Mar 19 05:50:55 2014 (5328E2E7)
    LHidFilt.Sys                Wed Mar 19 05:51:03 2014 (5328E2EF)
    LMouFilt.Sys                Wed Mar 19 05:51:03 2014 (5328E2EF)
    amd_sata.sys                Fri Mar 21 08:31:59 2014 (532BABA7)
    amd_xata.sys                Fri Mar 21 08:32:02 2014 (532BABAA)
    atikmpag.sys                Fri Nov 21 07:38:54 2014 (546E9EB6)
    atikmdag.sys                Fri Nov 21 08:00:27 2014 (546EA3C3)
    http://www.carrona.org/drivers/driver.php?id=tosporte.sys
    http://www.carrona.org/drivers/driver.php?id=tosrfcom.sys
    http://www.carrona.org/drivers/driver.php?id=tosrfusb.sys
    http://www.carrona.org/drivers/driver.php?id=SASKUTIL64.SYS
    http://www.carrona.org/drivers/driver.php?id=SASDIFSV64.SYS
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    GeneStor.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=RtkBtfilter.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=rtwlane.sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    Kindly update the highlighted drivers.

    Also, till the time we are troubleshooting your system, kindly disconnect your ASTRO Wireless USB Device from the system.
    If the BSODs continue, kindly turn on Driver Verifier according to the below instructions -
    http://www.sevenforums.com/tutorials...e-disable.html

    Once you turn on DV, make sure you let the system crash for few times and then upload the latest Dump files using the SF Diagnostic Tool.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8.1


    I tried to update those drivers, but I couldn't really figure out how to do it, so I uninstalled both them, and the programs associated. (The highlighted ones were the underlined ones, right..?)

    I also thought it might be a good idea to update my graphics driver, which I did, but experiences a BSOD almost immediately after. I tried to use that Driver Verifier you posted, but I'm not sure if it worked or not.. after restarting my computer when prompted, and going back into the Verifier, I can't tell if it's active or not. Ever since that restart, I've been trying to reproduce a BSOD, but I can't seem to get it to trigger yet. I'll leave behind the log from the last few crashes, and give another update when/if I encounter another BSOD.

    (And, I guess this goes without saying, but I also unplugged my Astro Device like you suggested)


    UPDATE: I left DeSmuME running for about two hours after what I did above (While my Astro Device was unplugged) and it did not crash. (Before it crashed about every 50 minutes while that was open) I had to leave the house for about 6 hours this afternoon, so I plugged back in the Astro Device to see if that would make any difference. I had someone check by the house about 3-4 hours after I left, and I was told that my computer still had not undergone a BSOD. Now that I'm getting home a few more hours later, I'm finding that there *was* a BSOD sometime while I was gone. I'll post another log from the most recent crashes.

    I'm pretty sure that the most recent log will have all the data that was in the one I had put here earlier today, but I'm not positive.. so I'll leave them both as attachments just in case.
    Last edited by Rhopero; 01 Jan 2015 at 22:45.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Rhopero ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes -
    Code:
    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 0000000000000007, Attempt to free pool which was already freed
    Arg2: 0000000000001200, (reserved)
    Arg3: 000000000410000b, Memory contents of the pool block
    Arg4: ffffe0014cf25540, Address of the block of pool being deallocated
    Code:
    0: kd> !pool ffffe0014cf25540
    Pool page ffffe0014cf25540 region is Unknown
     ffffe0014cf25000 size:  110 previous size:    0  (Allocated)  MmCa
     ffffe0014cf25110 size:  110 previous size:  110  (Allocated)  MmCa
     ffffe0014cf25220 size:   c0 previous size:  110  (Allocated)  FMfc
     ffffe0014cf252e0 size:   60 previous size:   c0  (Allocated)  Io  
     ffffe0014cf25340 size:   50 previous size:   60  (Allocated)  usbp
     ffffe0014cf25390 size:   50 previous size:   50  (Allocated)  usbp
     ffffe0014cf253e0 size:   50 previous size:   50  (Allocated)  usbp
     ffffe0014cf25430 size:   50 previous size:   50  (Allocated)  usbp
     ffffe0014cf25480 size:   b0 previous size:   50  (Allocated)  NpFr Process: a12178790c6c2efe
    *ffffe0014cf25530 size:  100 previous size:   b0  (Free ) *Hal 
      Pooltag Hal  : Hardware Abstraction Layer, Binary : hal.dll
     ffffe0014cf25630 size:  170 previous size:  100  (Allocated)  Ntfx
     ffffe0014cf257a0 size:  860 previous size:  170  (Allocated)  AfdB
    So, it seems that the HAL.DLL which is the Hardware Abstraction Layer provided by Windows is making the bad pool request. This could mean that hardware is at fault but since the emulators also use the HAL for the emulation purposes, I won't strike DESUME being the problem here as well.
    The next bugcheck blames the ATI Driver which caused the bugcheck. So, I am inclining more towards DESUME being at fault here.

    Are you getting crashes when the DESUME is not running and the ASTRO Headset USB Device is not connected to the system?
    Very little information is stored in the Minidump provided so I would need a Complete Memory Dump for further analysis. Kindly, follow the below guide to generate a Complete Memory Dump -
    How to generate a kernel or a complete memory dump file in Windows Server 2008 and Windows Server 2008 R2

    Make sure that you ZIP up the dump file before uploading it to a file hoster like OneDrive, Mediafire etc

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  5. #5


    Posts : 9
    Windows 8.1


    There were maybe three or four crashes that I can recall that seemed completely random to me. My parents pointed out that my computer seemed to bluescreen every time the garage door opened, and that it might be power surge related. I bought a surge protector yesterday afternoon, and there hasn't been a BSOD since.. Is that a possible cause? I'm still not fully convinced that was the only thing causing the problem.

    (Forgot to mention before - I have not experienced a crash while my Astro Headset was unplugged, but I also don't really use my computer without the headset, so probably just a coincidence.)



    UPDATE: Like I thought, the potential power surges were not the only cause of the crashes. Another BSOD has occurred, and now I'm trying to figure out how to get that complete memory dump that you asked for.. but I can't figure it out. I've been looking at that tutorial you linked for a half hour, but I'm not really understanding what I need to do. If I figure it out, I'll be sure to update this post again with the complete memory dump.


    UPDATE 2: Several days ago, I updated my graphics driver via the device manager, with a BSOD occurring immediately after. I looked up more about that today, and tried uninstalling the driver, and reinstalling it from the official website. That seems to have fixed quite a few of the problems I have. But, once again, there is probably more causes for these crashes, but I'm not really sure. From the minidumps, did it appear as if there were different causes for some of the crashes? (I am still having trouble with getting that complete dump file.. I'm not very smart in that area, and the tutorial is confusing to me) I'll add the log from the last few crashes, however.. just in case they can tell us anything new.


    Update 3: DeSmuME appears to be the most likely thing causing the crashes at this point. Assuming of course that the graphics driver, and power surges were a cause of any crashes. I'll have to wait and see if it crashes while DeSmuME is not running before I can say for sure. Any thoughts you have based on all that I've said these last few paragraphs would be appreciated (Even though I've failed to figure out how to get the complete dump file for you..)

    Update 4: I tested out a bunch of different games today, and so far, other than DeSmuME, I encountered a BSOD in Final Fantasy VII on steam. Since it's technically a port of a PS1 game, I'm not sure if that counts as emulation or not. (Or would be utilizing HAL.DLL) This might be relevant, it might not.. but I feel it's worth stating as both that, and DeSmuME had a BSOD about 10-15 minutes after I opened it today. (While other games I tested did not.)

    One quick update - I finally figured out how to turn on a complete memory dump. I'm testing things to make it BSOD now, as soon as it crashes next, I'll post the complete dump.


    And here we go! I've finally got the complete memory dump for you - https://www.mediafire.com/?42cdnba82nz2d0e
    Last edited by Rhopero; 07 Jan 2015 at 01:35.
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Rhopero ^_^,

    Did you try using the system normally without the ASTRO Headset and Desume?

    The dump file is a large file so I would need some time to download the file. Plus I will be reaching home tomorrow and only after then I can download such a large file.

    Are you using a UPS?

    -Pranav
      My System SpecsSystem Spec

  7. #7


    Posts : 9
    Windows 8.1


    Like I said in the update before, I have experienced at least a few crashes outside of DeSmuME. I will try without the headset later today, and see if that makes a difference.

    "Are you using a UPS?"?

    I actually had to look that up.. I'd imagine you mean an
    uninterruptible power supply? I'm not actually sure if I am, or not.. I'll be able to ask the person who helped me hook up my computer tonight, and I'll get back with an answer then.

    Edit: No, I'm not using a UPS.


    Update: I followed the same steps I took the other day to get the system to crash to get the complete memory dump, except this time without the headset plugged in. It didn't crash (at least not yet) But if it really was the Astro Device causing the problem, then I'm really not sure what I could do to fix it. I'm hoping that the complete memory dump will be able to confirm whether or not it was the headset, or if it's just a coincidence that it didn't crash yet. (I'm going to leave the headset unplugged, and let DeSmuME run for a bit, and I'll update again if it crashes)
    Last edited by Rhopero; 09 Jan 2015 at 11:23.
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Rhopero ^_^,

    Yes, I meant Uninterrupted Power Supply. Sorry for the confusion.

    Let me know if you are able to get any crash without the headset ^_^


    -Pranav
      My System SpecsSystem Spec

  9. #9


    Posts : 9
    Windows 8.1


    I'm yet to see it crash while the headset was unplugged.. so that's probably related in some way. And, while it's nice to know that may be the cause, I'd still like to know exactly why the headset would cause it to crash.

    I ran tests while it was unplugged to see if it would crash, but as my computer does not have speakers, I won't really be able to use my computer normally until we are able to figure out the exact cause, and fix it. You're still going to analyze the complete memory dump, right?)

    And, thank you for your help so far.
      My System SpecsSystem Spec

  10. #10


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Rhopero View Post
    I'm yet to see it crash while the headset was unplugged.. so that's probably related in some way. And, while it's nice to know that may be the cause, I'd still like to know exactly why the headset would cause it to crash.

    I ran tests while it was unplugged to see if it would crash, but as my computer does not have speakers, I won't really be able to use my computer normally until we are able to figure out the exact cause, and fix it. You're still going to analyze the complete memory dump, right?)

    And, thank you for your help so far.
    Yes.
    Let me know how it goes ^_^
      My System SpecsSystem Spec

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BSOD while using DeSmuME. (Twice)
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