Windows 8 and 8.1 Forums


New Acer ES1-511 WHEA_UNCORRECTABLE_ERROR

  1. #1


    Posts : 2
    Windows 8.1 x64

    New Acer ES1-511 WHEA_UNCORRECTABLE_ERROR


    I just bought new notebook yesterday, Acer Aspire E11 - ES1-111-CU54.. Win 8.1 x64..
    I've updated the BIOS (1.08 to 1.10) but still no change.
    I also tried to install the 63 important updates from Windows, but everytime I did, it crashed.. Blue Screen appeared "WHEA_UNCORRECTABLE_ERROR".
    It always crashed when I moved files from flashdisk, updated drive & windows (it's always failed).
    I don't know what I should do next..
    Thanks for helping me..
    Last edited by Brink; 29 Mar 2015 at 09:57. Reason: removed broken image

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    If it's returnable, go ahead and return it for a new one.
    The STOP 0x124 error (WHEA_UNCORRECTABLE_ERROR) is most often a hardware problem.
    I did note that the system had a BSOD on 16 October 2014 - which is presumably before you got it.
    And, all of the errors (20 of them) are STOP 0x124 errors.
    FWIW - my concern is that the analysis will take more time than you have to return it.

    If you have a few days, you may want to restore/reset the system to factory default and see if that helps.

    Here's my analysis:

    Only 21 Windows Updates installed. Most systems have 100 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

    There is no mention of an external USB networking device in the systeminfo report - but there is a driver for one present in the memory dump (Product Type HUAWEI Mobile Connect - 3G Network Card). These devices have known issues with Win8 and 8.1 Be sure, if there is one, that it's got the latest, Win8.1 compatible drivers.


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Dec 29 20:48:16.854 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\123014-20218-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 1:52:17.802
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0012ecd1038, b6000004, 2010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0012ecd1038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000004, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000002010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.10
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 19:00:07.548 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\123014-21015-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:11:16.496
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000993b3158, b6000004, 1010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000993b3158, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000004, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000001010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.10
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 18:55:35.594 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\123014-21343-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:03:38.542
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000bb6a4038, f6200000, 2010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000bb6a4038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f6200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000002010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  mcshield.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.10
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 18:51:34.290 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\123014-17765-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:15:05.236
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000deb32038, b6000004, d010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000deb32038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000004, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000000d010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  mcshield.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.10
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 18:36:05.344 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\123014-18031-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:11:40.291
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe001c2398038, f6200004, 10a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001c2398038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f6200004, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000000010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.10
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 18:24:01.450 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\123014-18546-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:11:34.396
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000033d0038, b6000000, e010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000033d0038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000000e010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.10
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 18:18:20.137 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\123014-20656-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:11:31.086
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0011b1d5038, b6000004, 1010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0011b1d5038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000004, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000001010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 18:12:03.546 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\123014-18843-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:11:36.483
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0009a025038, b6000000, 3010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0009a025038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000003010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.10
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 18:06:26.489 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\123014-20906-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:11:20.436
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000eaca4038, f6200004, 10a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000eaca4038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f6200004, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000000010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 17:48:12.307 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\123014-18953-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 6:19:32.255
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0005e3b0138, b6000004, 6010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0005e3b0138, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000004, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000006010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 11:28:18.438 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122914-18093-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:11:22.386
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000ed481038, b6000000, 1010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000ed481038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000001010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 11:16:34.865 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122914-19421-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:11:23.814
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe001cb3ae038, f6200000, 7010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001cb3ae038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f6200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000007010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  TiWorker.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 11:04:49.349 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122914-20765-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:06:18.298
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0011d0e3038, b6000004, c010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0011d0e3038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000004, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000000c010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  explorer.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 10:58:09.779 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122914-22421-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:08:35.726
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe00159640038, b6000000, 10a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00159640038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000000010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  mcshield.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 10:49:13.876 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122914-18906-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:03:38.825
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0014b164038, f6200000, e010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0014b164038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f6200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000000e010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  mcshield.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 10:45:13.406 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122914-23984-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:05:51.356
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0013041e038, f6200004, 2010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0013041e038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f6200004, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000002010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 10:38:59.746 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122914-22109-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:31:31.693
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000f9ebf038, f6200000, 7010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000f9ebf038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f6200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000007010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 10:07:05.263 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122914-25109-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:05:00.210
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000c26cb038, f6200004, e010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000c26cb038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f6200004, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000000e010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 07:25:17.472 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\122914-32937-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 2:02:35.420
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe001488e7038, b6000004, 2010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001488e7038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b6000004, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000002010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 16 03:34:29.173 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101614-31421-01.dmp]
    Windows 8 Kernel Version 9600 MP (2 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:0 days 0:11:23.121
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe0000dd2b038, f6200000, d010a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0000dd2b038, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000f6200000, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000000d010a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Celeron(R) CPU  N2840  @ 2.16GHz"
    MaxSpeed:     2160
    CurrentSpeed: 2167
      BIOS Version                  V1.08
      BIOS Release Date             08/20/2014
      Manufacturer                  Acer
      Product Name                  Aspire ES1-111M
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Dec 29 20:48:16.854 2014 (UTC - 5:00)**************************
    ew_jubusenum.sys            Mon Mar  4 03:32:48 2013 (51345C30)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    DptfDevGen.sys              Tue Sep 17 22:45:59 2013 (523913E7)
    DptfDevAcpiProc.sys         Tue Sep 17 22:46:08 2013 (523913F0)
    DptfManager.sys             Tue Sep 17 22:46:12 2013 (523913F4)
    MBI.sys                     Tue Oct  8 03:21:23 2013 (5253B273)
    bcbtums.sys                 Thu Oct 17 16:45:30 2013 (52604C6A)
    iaiogpioe.sys               Mon Nov  4 17:23:41 2013 (52781E6D)
    iaioi2ce.sys                Mon Nov  4 17:23:49 2013 (52781E75)
    TXEIx64.sys                 Sun Jan 12 08:08:31 2014 (52D293CF)
    btwampfl.sys                Thu Jan 30 14:12:31 2014 (52EAA41F)
    SynRMIHID.sys               Wed Feb 19 20:29:36 2014 (53055A80)
    IntcDAud.sys                Fri Feb 21 08:50:26 2014 (530759A2)
    bcmwl63a.sys                Mon Feb 24 21:59:00 2014 (530C06F4)
    iwdbus.sys                  Thu Mar 13 17:59:14 2014 (53222A32)
    mfencbdc.sys                Tue Mar 18 10:04:48 2014 (53285280)
    mfehidk.sys                 Fri Mar 21 16:53:03 2014 (532CA6AF)
    mfewfpk.sys                 Fri Mar 21 16:53:16 2014 (532CA6BC)
    mfeapfk.sys                 Fri Mar 21 16:53:41 2014 (532CA6D5)
    mfeavfk.sys                 Fri Mar 21 16:53:56 2014 (532CA6E4)
    mfefirek.sys                Fri Mar 21 16:55:15 2014 (532CA733)
    cfwids.sys                  Fri Mar 21 16:55:40 2014 (532CA74C)
    Rt630x64.sys                Thu May  8 07:01:57 2014 (536B6425)
    igdkmd64.sys                Sat May 17 00:17:35 2014 (5376E2DF)
    RTKVHD64.sys                Tue Jul  1 08:24:35 2014 (53B2A883)
    HWiNFO64A.SYS               Sun Nov 23 11:24:07 2014 (54720A27)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec 29 19:00:07.548 2014 (UTC - 5:00)**************************
    ewusbmdm.sys                Mon Mar  4 03:21:02 2013 (5134596E)
    ewusbwwan.sys               Wed Mar 20 21:57:34 2013 (514A690E)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 16 03:34:29.173 2014 (UTC - 5:00)**************************
    btwl2cap.sys                Thu Jul 26 11:14:41 2012 (50115EE1)
    btwavdt.sys                 Wed Mar 12 19:43:07 2014 (5320F10B)
    btwaudio.sys                Wed Mar 12 19:45:29 2014 (5320F199)
    
    http://www.carrona.org/drivers/driver.php?id=ew_jubusenum.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=DptfDevGen.sys
    DptfDevAcpiProc.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=DptfManager.sys
    MBI.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    iaiogpioe.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=iaioi2ce.sys
    http://www.carrona.org/drivers/driver.php?id=TXEIx64.sys
    http://www.carrona.org/drivers/driver.php?id=btwampfl.sys
    http://www.carrona.org/drivers/driver.php?id=SynRMIHID.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=mfencbdc.sys
    http://www.carrona.org/drivers/driver.php?id=mfehidk.sys
    http://www.carrona.org/drivers/driver.php?id=mfewfpk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeapfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfeavfk.sys
    http://www.carrona.org/drivers/driver.php?id=mfefirek.sys
    http://www.carrona.org/drivers/driver.php?id=cfwids.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
    http://www.carrona.org/drivers/driver.php?id=ewusbmdm.sys
    http://www.carrona.org/drivers/driver.php?id=ewusbwwan.sys
    http://www.carrona.org/drivers/driver.php?id=btwl2cap.sys
    http://www.carrona.org/drivers/driver.php?id=btwavdt.sys
    http://www.carrona.org/drivers/driver.php?id=btwaudio.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1 x64


    Very thanks for the analysis...
    Unfortunately, I couldn't return it and ask for the new one.

    Really? Is this really hardware problem?
    Yesterday, I went to one of ASP (Authorized Services Point) Acer, and they said that this is software problem, because all I have do is re-installing the OS.
    The bad thing was my notebook was going well after they re-installed the OS. But, showed blue screen again after I came back home. So, I couldn't prove that the problem (maybe) isn't solved by only reinstalling the OS.

    There's 64 available updates, but it's really struggled.. because it takes a long time.. and before it's updated, the notebook sometimes shows blue screen again. It's so frustrating, really.

    I'll be patient while updating this lovely notebook.. Wish me to be succeed..
      My System SpecsSystem Spec

  4. #4


    Since, the computer is new, you can ship it back to Acer for a free repair. My Acer Aspire desktop with Windows 8.1 had a sleep issue that I couldn't get resolved on my own. So, it was recommended that I contact Acer for a free repair. It didn't take long at all for repair. They said they soft loaded my hard drive, and reset everything. But, when I did that it didn't work. So, what they did to fix my computer remains a mystery.

    But, yes I would contact Acer if I were you and ask for a repair.
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I agree with williamsjesse17. But, if you're still not able to return it for service/warranty repair, then we'll continue to try and help here.

    As you have an Acer ASP that is accessible - check with them to see what else can be done. Be very specific about when/how the error occurs. The more information that you can provide, the easier it will be for them to fix it. It's my opinion that this is most likely a hardware problem - but that does not mean that it definitely is. We'll have to do diagnostics, tests, and gather reports/information to reach that conclusion.

    Here's my suggestions:
    The first suspect is the Windows Updates.
    If you finish them and the system still BSOD's (likely IMO), then the next suspect is the HUAWEI Mobile Connect - 3G Network Card

    The easiest thing here is to remove the card and uninstall it's software. Then test to see if the BSOD's return. Yes it will be difficult without the internet connection - but testing will only take a short time (I hope).

    If that stops the BSOD's, then you'll know that the HUAWEI Mobile Connect - 3G Network Card is to blame.
    If not, then we'll have to try other things - but will need the memory dumps in order to proceed.
    To upload the memory dumps:
    - go to C:\Windows\Minidump
    - zip up the contents of that folder (you may have to copy it to your desktop in order to zip it up)
    - upload the zip file with your next post.
      My System SpecsSystem Spec

New Acer ES1-511 WHEA_UNCORRECTABLE_ERROR
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