Windows 8 and 8.1 Forums


bsod : system service exception(kif.sys)

  1. #1


    Posts : 37
    windows 8.1 pro wmc x64

    bsod : system service exception(kif.sys)


    I got a bsod with this message.

    system service exception(kif.sys)
    And the SFdebugFiles are attached as instructed.

    Thanks in advance.

    Attachment 55860

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Update drivers in red. Remove Kaspersky with its removal tool (first). Service articles
    Code:
    supersafer64.sys Fri Dec 26 10:19:49 2008  (4954A1B5) 
    Spotmau Person Safe Driver 
    http://www.carrona.org/drivers/driver.php?id=supersafer64.sys 
    
    dokan.sys  Mon Jan 10 13:49:42 2011 (4D2B0066) 
    Dokan Library driver (  Dokan ป Dokan library ) used to create custom file  systems/drivers. 
    http://www.carrona.org/drivers/driver.php?id=dokan.sys 
    
    MIPDISKv564.sys Wed Mar 7 00:21:12  2012 (4F569BE8) 
    
    MIPDISKv564.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    MIPDISKPNPv5.sys Mon Mar 19 01:27:38 2012  (4F667D7A) 
    
    MIPDISKPNPv5.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    MIPFSv5.sys Tue May 1 09:07:24 2012  (4F9F8BAC) 
    
    MIPFSv5.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    ASACPI.sys Fri Nov 2 02:54:34 2012  (509327DA) 
    Asus ATK0110 ACPI Utility (a known BSOD maker in Win7 and Win8). Also a part of many Asus  utilities (Win8 versions available from Windows Update as an Optional Update -  but check Asus first!) 
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys 
    
    ambakdrv.sys Tue Dec 25 09:46:35  2012 (50D967EB) 
    Aomei BackUpper driver 
    http://www.carrona.org/drivers/driver.php?id=ambakdrv.sys 
    
    ammntdrv.sys Tue Dec 25 09:46:37  2012 (50D967ED) 
    Aomei BackUpper driver 
    http://www.carrona.org/drivers/driver.php?id=ammntdrv.sys 
    
    amwrtdrv.sys Tue Dec 25 09:46:38  2012 (50D967EE) 
    Aomei BackUpper driver 
    http://www.carrona.org/drivers/driver.php?id=amwrtdrv.sys 
    
    iaStorA.sys Tue Mar 5 18:49:05  2013 (51363011) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    klpd.sys Fri Apr 12 13:34:45 2013  (5167F155) 
    Kaspersky antivirus driver 
    http://www.carrona.org/drivers/driver.php?id=klpd.sys 
    
    klmouflt.sys Thu Aug 8 15:09:08 2013  (52039874) 
    KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky) 
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    mvxxmm.sys Fri Oct 11 08:50:20  2013 (52579FAC) 
    Marvell Aux NV Bridge DLL - related to mv91xx SCSI HD  Controller 
    http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys 
    
    mvs91xx.sys Fri Oct 11 08:51:23  2013 (52579FEB) 
    Marvell 91xx SATA Controller Driver 
    http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys 
    
    kl1.sys Thu Feb 20 09:58:38 2014  (5305C3BE) 
    Kaspersky Unified Driver 
    http://www.carrona.org/drivers/driver.php?id=kl1.sys 
    
    klim6.sys Tue Feb 25 10:08:42 2014  (530C5D9A) 
    Kaspersky Lab Intermediate Network Driver 
    http://www.carrona.org/drivers/driver.php?id=klim6.sys 
    
    klwfp.sys Wed Mar 19 14:00:11 2014  (532994DB) 
    
    klwfp.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    kneps.sys Wed Mar 26 14:04:31 2014 (5332D05F) 
    Kaspersky KNEPS Power  driver 
    http://www.carrona.org/drivers/driver.php?id=kneps.sys 
    
    klkbdflt.sys Fri Mar 28 14:50:45  2014 (53357E35) 
    Kaspersky KLKBDFLT Keyboard Device Filter 
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys 
    
    klhk.sys Thu Apr 10 15:24:25 2014  (53469B89) 
    Kaspersky™ Anti-Virus ฎ Driver 
    http://www.carrona.org/drivers/driver.php?id=klhk.sys 
    
    sdfs.sys Thu Jun 5 02:48:46 2014  (538FBE6E) 
    
    sdfs.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    hfsplus.sys Tue Jun 10 14:27:53 2014 (5396F9C9) 
    
    hfsplus.sys - this driver hasn't been  added to the DRT as of this run. Please search Google/Bing for the driver if  additional information is needed. 
    
    hfsplusrec.sys Tue Jun 10  14:28:06 2014 (5396F9D6) 
    
    hfsplusrec.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    apmwin.sys Tue Jun 10 14:28:29 2014  (5396F9ED) 
    Paragon Software Group[br]Apple Partition Map Driver 
    http://www.carrona.org/drivers/driver.php?id=apmwin.sys 
    
    gpt_loader.sys Tue Jun 10 14:28:41  2014 (5396F9F9) 
    Paragon Software Group Partition Manager [br] GUID Partition  Table Support Driver 
    http://www.carrona.org/drivers/driver.php?id=gpt_loader.sys 
    
    mounthlp.sys Tue Jun 10  14:28:46 2014 (5396F9FE) 
    
    mounthlp.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    aswHwid.sys Thu Jun 26 13:31:26 2014 (53AC048E)  
    avast! HWID driver 
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys 
    
    nvlddmkm.sys Wed Jul 2 19:42:02  2014 (53B4446A) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    klflt.sys Wed Sep 3 15:33:04 2014  (54071890) 
    Kaspersky driver - unable to locate a name for it. 
    http://www.carrona.org/drivers/driver.php?id=klflt.sys 
    
    UimFIO.SYS Thu Sep 11 23:53:41 2014  (541219E5) 
    Backup driver 
    http://www.carrona.org/drivers/driver.php?id=UimFIO.SYS 
    
    UimBus.sys Thu Sep 11 23:53:46 2014  (541219EA) 
    Universal Image Mounter Controller or Paragon Hard Disk Manager  
    http://www.carrona.org/drivers/driver.php?id=UimBus.sys 
    
    uim_im.sys Thu Sep 11 23:54:09 2014  (54121A01) 
    UIM Drive Backup Image Plugin 
    http://www.carrona.org/drivers/driver.php?id=uim_im.sys 
    
    uim_devim.sys Thu Sep 11 23:54:12  2014 (54121A04) 
    
    uim_devim.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    RTKVHD64.sys Tue Sep 23 12:35:31 2014 (54214CF3)  
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    klif.sys Fri Sep 26 15:17:10 2014  (54256756) 
    Klif Mini-Filter fre_wnet_x86 (Kaspersky) 
    http://www.carrona.org/drivers/driver.php?id=klif.sys 
    
    GUBootStartup.sys Mon Oct 13 02:58:08  2014 (543B23A0) 
    GlarySoft - Glary Utilities Startup Manager Tool driver  
    http://www.carrona.org/drivers/driver.php?id=GUBootStartup.sys 
    
    prl_boot.sys Thu Oct 23  05:38:23 2014 (5448782F) 
    
    prl_boot.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    hotcore3.sys Thu Oct 23 22:39:57 2014 (5449679D)  
    HotBackup by Paragon Software Group. 
    http://www.carrona.org/drivers/driver.php?id=hotcore3.sys 
    
    VBoxUSBMon.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox USB driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys 
    
    VBoxNetAdp.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox network driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys 
    
    VBoxNetFlt.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox network driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys 
    
    VBoxDrv.sys Mon Nov 24 12:07:17  2014 (54731165) 
    VirtualBox 
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys 
    
    
    
    Debug session time: Mon  Dec 29 18:48:15.487 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\123014-50812-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 0 days 0:15:17.206  
    *** WARNING: Unable to verify timestamp for klif.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for klif.sys 
    Probably caused  by : klif.sys ( klif+18f36 ) 
    BugCheck 3B, {c0000005, fffff800dbf0cf36,  ffffd0002298da90, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff800dbf0cf36, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0002298da90, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: Photoshop.exe 
    FAILURE_BUCKET_ID:  0x3B_klif+18f36 
    MaxSpeed: 2670 
    CurrentSpeed: 4000 
    
    Processor may  be overclocked! 
    Expected Frequency: 2670 
    Actual Frequency: 4000  
    Overclock Ratio: 1.49813 
    
    BiosVersion = 1501  
    BiosReleaseDate = 05/10/2011 
    SystemManufacturer = System manufacturer  
    SystemProductName = System Product Name  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2014 Dec 29 20:06:48 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Dec 29 20:06:48 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Dec 29 20:06:48 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Windstory ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    5: kd> knL
     # Child-SP          RetAddr           Call Site
    00 ffffd000`2298d1d8 fffff800`8ad6e5e9 nt!KeBugCheckEx
    01 ffffd000`2298d1e0 fffff800`8ad6defc nt!KiBugCheckDispatch+0x69
    02 ffffd000`2298d320 fffff800`8ad69fed nt!KiSystemServiceHandler+0x7c
    03 ffffd000`2298d360 fffff800`8acecd35 nt!RtlpExecuteHandlerForException+0xd
    04 ffffd000`2298d390 fffff800`8acf10ee nt!RtlDispatchException+0x1a5
    05 ffffd000`2298da60 fffff800`8ad6e6c2 nt!KiDispatchException+0x646
    06 ffffd000`2298e150 fffff800`8ad6ce14 nt!KiExceptionDispatch+0xc2
    07 ffffd000`2298e330 fffff800`dbf0cf36 nt!KiPageFault+0x214
    08 ffffd000`2298e4c0 00000000`00000000 klif+0x18f36
    It seems the "klif.sys" which is the Kaspersky Mini Filter driver caused a page fault. Kindly remove Kaspersky using this **TOOL** and see if you are still getting the BSODs or not.


    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  4. #4


    Posts : 37
    windows 8.1 pro wmc x64


    Thanks!

    I removed kaspersky as you instructed.
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by windstory View Post
    Thanks!

    I removed kaspersky as you instructed.
    Test your system and see if you are still getting any BSODs or not. Once you are sure, make sure you install an Antivirus
      My System SpecsSystem Spec

bsod : system service exception(kif.sys)
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