Windows 8 and 8.1 Forums


Random BSOD 0x00000124 Hall.dll (Bsod is distorted/static

  1. #1


    Posts : 2
    windows 8

    Random BSOD 0x00000124 Hall.dll (Bsod is distorted/static


    I have been getting a ton of bsods I have re installed video drivers, updated and reinstalled windows 8. Did countless hardware test(Video ram, check memory, Cpu test) all passed temperatures stay around 25-35 c.
    Recently uninstalled all video drivers and re installed. The bsods sometimes go away for a week or two but come back. and sometimes when it bsods there is a static noise inside of the computer, and the blue screen becomes distorted
    Ive attached the dump files, if someone could help me pinpoint the piece of hardware so I can ship it out for repair please.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi irunebar12 & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    Error         : DCACHEL0_WR_ERR (Proc 7 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x0000000101d80bc0
      Misc.       : 0x0000000000000086
    The dumps are consistent with the error that there was a problem in writing to the L0 Cache of the CPU. That is a dead CPU and hence you are getting the errors even after a fresh install.
    See if you are getting any errors in Prime95 according to the below (thanks usasma) -

    Prime95 download site:
    GIMPS - Free Prime95 software downloads - PrimeNet
    Prime95 Setup:
    - extract the contents of the zip file to a location of your choice
    - double click on the executable file
    - select "Just stress testing"
    - select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
    - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
    The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
    Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
    Monitor the CPU temperature and DON'T let it exceed 85șC. If it does, then you probably have a CPU cooling problem.
    - CPU temps exceeding 60șC can cause errors in Prime95. Fix the cooling solution first, then run Prime95 again.
    This won't necessarily crash the system - but check the output in the test window for errors.
    The Test selection box and the stress.txt file describes what components that the program stresses.
    NOTE: Errors should be considered when:
    - the system BSOD's during Prime95
    - the system freezes during Prime95 (this is different than the extreme slowness caused by the program using all your RAM and CPU)
    - the Prime95 program crashes
    - the Prime95 program shows errors in it's display
    - there are errors in the Prime95 results file
    More details on the use of this test: Torture test your CPU with Prime95
    Also, perform the Intel Burn Test according to the below link -
    IntelBurnTest - The new stress-testing program


    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8


    Quote Originally Posted by blueelvis View Post
    Hi irunebar12 & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    Error         : DCACHEL0_WR_ERR (Proc 7 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x0000000101d80bc0
      Misc.       : 0x0000000000000086
    The dumps are consistent with the error that there was a problem in writing to the L0 Cache of the CPU. That is a dead CPU and hence you are getting the errors even after a fresh install.
    See if you are getting any errors in Prime95 according to the below (thanks usasma) -

    Prime95 download site:
    GIMPS - Free Prime95 software downloads - PrimeNet
    Prime95 Setup:
    - extract the contents of the zip file to a location of your choice
    - double click on the executable file
    - select "Just stress testing"
    - select the "Blend" test. If you've already run MemTest overnight please run the "Small FFTs" test instead. (run all 3 if you find a problem and note how long it takes to error out with each)
    - "Number of torture test threads to run" should equal the number of CPU's times 2 (if you're using hyperthreading).
    The easiest way to figure this out is to go to Task Manager...Performance tab - and see the number of boxes under CPU Usage History
    Then run the test for 6 to 24 hours - or until you get errors (whichever comes first).
    Monitor the CPU temperature and DON'T let it exceed 85șC. If it does, then you probably have a CPU cooling problem.
    - CPU temps exceeding 60șC can cause errors in Prime95. Fix the cooling solution first, then run Prime95 again.
    This won't necessarily crash the system - but check the output in the test window for errors.
    The Test selection box and the stress.txt file describes what components that the program stresses.
    NOTE: Errors should be considered when:
    - the system BSOD's during Prime95
    - the system freezes during Prime95 (this is different than the extreme slowness caused by the program using all your RAM and CPU)
    - the Prime95 program crashes
    - the Prime95 program shows errors in it's display
    - there are errors in the Prime95 results file
    More details on the use of this test: Torture test your CPU with Prime95
    Also, perform the Intel Burn Test according to the below link -
    IntelBurnTest - The new stress-testing program


    Let me know how it goes ^_^
    I ran the intel burn test on standard and it went to 100c within seconds I stopped it immediately. Also it bsods at lower temps as well, but I definitely need to reseat the cpu for better temps. This chip is under manufacture's warranty is this something I can ship out to get fixed?
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi irunebar12 ^_^,

    Those temperatures are very high. Try placing a table fan on the CPU directly and see if the temperatures remain below 70. You definitely need to reseat the CPU Heat Sink and make sure that the thermal paste on that is there.
    If you are overclocking your system, kindly reset your BIOS Settings to STOCK Settings.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

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