Windows 8 and 8.1 Forums


BSOD roughly once a day during light use

  1. #1


    Posts : 13
    8.1 Pro 64-bit

    BSOD exactly once every 24 hours (light use)


    I've been getting BSODs in fairly regular intervals, about once a day, for the last week on a system that hasn't been unstable since I put it together 18 months ago. BlueScreenView shows the minidumps contain two types of bug check strings, SYSTEM_SERVICE_EXCEPTION and KERNEL_SECURITY_CHECK_FAILURE, with ndsis.sys, netio.sys or ntoskml.exe listed as the drivers that threw the exception.


    So far, I have tried the following without getting to the bottom of the issue (the BSODs first appeared on Dec 20):


    • I rolled back sound card (a WQHL driver for the SoundBlaster Z released this month) and gpu driver updates (Geforce Experience 2.1.5) dating from Dec 17.
    • I tested the memory with memtest86+ (2 passes without errors; I had tested them for 5 or so passes recently for troubleshooting a different issue, also without errors).
    • I re-flashed the latest UEFI/BIOS on the board to rule out corruption (it previously had the latest UEFI but I flashed it again).
    • When the latest WHQL Nvidia driver came out on Dec 23, in clean-installed that, to see if this month's windows updates had introduced an issue that the latest driver might fix.
    • I stopped and disabled the NvStreamerSvc Service (used by Geforce Experience to connect to SHIELD devices) because I saw several posts linking it to BSODs.
    • I ran sfc/ scannow and chkdsk, no issues found.
    • I checked for malware and rootkits with Kaspersky Security Scan and TDSSKiller (nothing found).
    • I looked through windows event logs and any scheduled tasks to see if anything was scheduled to run at the time the BSODs occurred


    None of the above fixed the issue. I am currently looking into reports that two Windows Security patches released this month, KB 3004394 and KB 3008923, have been causing a raft of issues, including with Virtualbox, which I have installed. A hotfix for KB 3008923 was released on Dec 17, while MS advised users on win 7 (but not 8.1) to uninstall KB 3004394 manually, after which it disappears from wupdate for those users.

    I went ahead and uninstalled KB 3004394, KB 3008923 and hotfix KB 3025930 and temporarily disabled automatic updates, to see if that might stop the BSODs (I assume I will know in about 24 hours from now).

    I am also looking into reports of BSODs with Virtualbox on Windows 8.1 after this month's Windows Updates; I am considering to remove Virtualbox to see if that helps, but I have't done so yet.

    Next thing to try might be Driver Verifier..



    I would be especially grateful if someone could point out commonalities in these BSODs as this might help narrow things down.. thank you.
    Last edited by beglitched; 13 Jan 2015 at 19:12.

      My System SpecsSystem Spec

  2. #2


    Posts : 13
    8.1 Pro 64-bit


    Update:

    While going through the event logs, I noticed that the BSODs occur not just roughly, but *exactly* 24 hours after each reboot, almost to the second. I suppose that makes hardware issues less likely and points at either a driver issue or malware?
    Last edited by beglitched; 06 Jan 2015 at 17:37.
      My System SpecsSystem Spec

  3. #3


    Posts : 2,480
    Windows 10 Pro x64


    Look for updates or uninstall software that uses drivers in red. Enable Driver Verifier and post back the dumps when it crashes again with it enabled. Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums Create a system restore before enabling Driver Verifier! Are you using VPN of some sort or some other software to access the network?
    Code:
    PxHlpa64.sys Wed Jun 24 01:16:35 2009  (4A416253) 
    Sonic CD/DVD driver (used by many different CD/DVD  programs) 
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys 
    
    3dxshim.sys  Fri Jan 14 23:07:26 2011 (4D30C91E) 
    
    3dxshim.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    3dxkmj.sys Fri Jan 14 23:07:28 2011  (4D30C920) 
    
    3dxkmj.sys - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed. 
    
    truecrypt.sys Tue Feb 7 10:09:36 2012 (4F30EA50)  
    TrueCrypt driver 
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys 
    
    GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    lvrs64.sys Tue Oct 23 04:11:24  2012 (5085FCCC) 
    Logitech Camera driver 
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys 
    
    lvuvc64.sys Tue Oct 23 04:12:08  2012 (5085FCF8) 
    Logitech USB Video Class Driver (WebCam) 
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys 
    
    cthda.sys Wed Jul 3 09:45:44 2013  (51D3D6A8) 
    Sound Blaster HDAudio driver 
    http://www.carrona.org/drivers/driver.php?id=cthda.sys 
    
    cthdb.sys Wed Jul 3 09:45:50 2013  (51D3D6AE) 
    Sound Blaster Recon3D PCIe Audio driver 
    http://www.carrona.org/drivers/driver.php?id=cthdb.sys 
    
    mvxxmm.sys Tue Jul 30 08:51:32 2013  (51F76274) 
    Marvell Aux NV Bridge DLL - related to mv91xx SCSI HD Controller  
    http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys 
    
    mvs91xx.sys Tue Jul 30 08:52:22  2013 (51F762A6) 
    Marvell 91xx SATA Controller Driver 
    http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    athwbx.sys Wed Nov 13  09:05:17 2013 (528332BD) 
    Qualcomm Atheros AR9485WB-EG Wireless Network  Adapter (Version: 10.0.0.274 is the first one after the release of Win8.1) [br]  [br] Although I do not recommend drivers from places other than the  manufacturer's website - this is the exception to that rule. Please scan with an  anti-virus before opening any file that you download from the  internet.[br][br]Also the driver for Qualcomm Atheros AR9002WB-1NG Wireless  Network Adapter & likely others as well. 
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys 
    
    mcvidrv.sys Mon Nov 25 12:02:33  2013 (52932E49) 
    ManyCam Virtual Webcam driver 
    http://www.carrona.org/drivers/driver.php?id=mcvidrv.sys 
    
    mcaudrv_x64.sys Wed Dec 4 08:12:31  2013 (529ED5DF) 
    
    mcaudrv_x64.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    LUsbFilt.Sys Wed Mar 19 01:20:59 2014  (5328E2EB) 
    Logitech SetPoint USB Filter 
    http://www.carrona.org/drivers/driver.php?id=LUsbFilt.Sys 
    
    LHidFilt.Sys Wed Mar 19 01:21:03  2014 (5328E2EF) 
    Logitech SetPoint HID Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys 
    
    LMouFilt.Sys Wed Mar 19 01:21:03  2014 (5328E2EF) 
    Logitech SetPoint HID Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys 
    
    iaStorA.sys Sat May 3 01:06:56  2014 (53642510) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    dump_iaStorA.sys Sat May 3  01:06:56 2014 (53642510) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    nvhda64v.sys Thu Oct 9  19:02:27 2014 (5436BFA3) 
    nVidia HDMI Audio Device (nForce chipset driver)  
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    VBoxNetFlt.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox network driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys 
    
    VBoxUSBMon.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox USB driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys 
    
    VBoxNetAdp.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox network driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys 
    
    VBoxDrv.sys Mon Nov 24 12:07:17  2014 (54731165) 
    VirtualBox 
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys 
    
    nvlddmkm.sys Sat Dec 13 07:53:17  2014 (548BE25D) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    
    
    Debug session time: Sat  Dec 27 20:04:39.967 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\122714-9859-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 1 days 0:00:09.686  
    Probably caused by : NETIO.SYS ( NETIO!NsiGetParameterEx+222 ) 
    BugCheck  139, {3, ffffd000280f3310, ffffd000280f3268, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE  (139) 
    Bugcheck code 00000139 
    Arguments: 
    Arg1: 0000000000000003,  A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2:  ffffd000280f3310, Address of the trap frame for the exception that caused the  bugcheck 
    Arg3: ffffd000280f3268, Address of the exception record for the  exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved  
    BUGCHECK_STR: 0x139 
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT  
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  0x139_3_NETIO!NsiGetParameterEx 
    MaxSpeed: 3500 
    CurrentSpeed: 3503  
    BiosVersion = F12 
    BiosReleaseDate = 05/15/2014 
    SystemManufacturer =  Gigabyte Technology Co., Ltd. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Dec 29 13:18:52 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Dec 29 13:18:52 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Dec 29 13:18:52 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  4. #4


    Posts : 13
    8.1 Pro 64-bit


    I've updated the 3dConnexion drivers to the latest version (the previous one was from November, the current one is from this month). I can't figure out what the Sonic driver is linked to. Would it be enough to disable it in autoruns?

    Running Driver Verifier at the moment, will post dump if and when it goes down.
    Last edited by beglitched; 06 Jan 2015 at 17:37.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,480
    Windows 10 Pro x64


    Here's a list of some of the programs that Sonic is used in:
    Code:
    RecordNow!
    ESSSONIC
    Sonic RecordNow!/Sonic_PrimoSDK
    Dell Media  Experience
    Pioneer RecordNow DX
    Sonic MyDVD/RecordNow!/RecordNow DX/MyDVD  Plus/PrimoSDK
    Microsoft Plus! Digital Media/Digital Image Suite
    Corel  Photo Album
    HP RecordNow/DigitalMedia Archive
    IBM RecordNow!
    Roxio Easy  Media Creator/RecordNow Copy/Drag-to-Disc/Creator Basic v/Media  Manager/CinePlayer
    Adobe Photoshop Lightroom
    Yahoo! Music Jukebox or  Roxio
    Napster Burn Engine
    1CLICK DivxToDVD
    OLYMPUS muvee  theaterPack
    There are still drivers in red that need to be updated or renamed from .sys to.bad , but before renaming make sure you create a system restore point, you can go to in case of problems
    Code:
    OpenHardwareMonitor.sys Sat Jul 26 15:29:37 2008  (488B26C1) 
    
    OpenHardwareMonitor.sys - this driver hasn't been added to  the DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    PxHlpa64.sys Wed Jun 24  01:16:35 2009 (4A416253) 
    Sonic CD/DVD driver (used by many  different CD/DVD programs) 
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys 
    
    3dxshim.sys  Fri Jan 14 23:07:26 2011 (4D30C91E) 
    
    3dxshim.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    3dxkmj.sys Fri Jan 14 23:07:28 2011  (4D30C920) 
    
    3dxkmj.sys - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed. 
    
    truecrypt.sys Tue Feb 7 10:09:36 2012 (4F30EA50)  
    TrueCrypt driver 
    http://www.carrona.org/drivers/driver.php?id=truecrypt.sys 
    
    GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    lvrs64.sys Tue Oct 23 04:11:24  2012 (5085FCCC) 
    Logitech Camera driver 
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys 
    
    lvuvc64.sys Tue Oct 23 04:12:08  2012 (5085FCF8) 
    Logitech USB Video Class Driver (WebCam) 
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys 
    
    cthda.sys Wed Jul 3 09:45:44 2013  (51D3D6A8) 
    Sound Blaster HDAudio driver 
    http://www.carrona.org/drivers/driver.php?id=cthda.sys 
    
    cthdb.sys Wed Jul 3 09:45:50 2013  (51D3D6AE) 
    Sound Blaster Recon3D PCIe Audio driver 
    http://www.carrona.org/drivers/driver.php?id=cthdb.sys 
    
    mvxxmm.sys Tue Jul 30 08:51:32 2013  (51F76274) 
    Marvell Aux NV Bridge DLL - related to mv91xx SCSI HD Controller  
    http://www.carrona.org/drivers/driver.php?id=mvxxmm.sys 
    
    mvs91xx.sys Tue Jul 30 08:52:22  2013 (51F762A6) 
    Marvell 91xx SATA Controller Driver 
    http://www.carrona.org/drivers/driver.php?id=mvs91xx.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    athwbx.sys Wed Nov 13  09:05:17 2013 (528332BD) 
    Qualcomm Atheros AR9485WB-EG Wireless Network  Adapter (Version: 10.0.0.274 is the first one after the release of Win8.1) [br]  [br] Although I do not recommend drivers from places other than the  manufacturer's website - this is the exception to that rule. Please scan with an  anti-virus before opening any file that you download from the  internet.[br][br]Also the driver for Qualcomm Atheros AR9002WB-1NG Wireless  Network Adapter & likely others as well. 
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys 
    
    mcvidrv.sys Mon Nov 25 12:02:33  2013 (52932E49) 
    ManyCam Virtual Webcam driver 
    http://www.carrona.org/drivers/driver.php?id=mcvidrv.sys 
    
    mcaudrv_x64.sys Wed Dec 4 08:12:31  2013 (529ED5DF) 
    
    mcaudrv_x64.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    LUsbFilt.Sys Wed Mar 19 01:20:59 2014  (5328E2EB) 
    Logitech SetPoint USB Filter 
    http://www.carrona.org/drivers/driver.php?id=LUsbFilt.Sys 
    
    LHidFilt.Sys Wed Mar 19 01:21:03  2014 (5328E2EF) 
    Logitech SetPoint HID Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys 
    
    LMouFilt.Sys Wed Mar 19 01:21:03  2014 (5328E2EF) 
    Logitech SetPoint HID Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys 
    
    dump_iaStorA.sys Sat May 3  01:06:56 2014 (53642510) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    iaStorA.sys Sat May 3  01:06:56 2014 (53642510) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    PROCEXP152.SYS Tue Jul 8 08:28:27  2014 (53BB8F8B) 
    Process explorer driver 
    http://www.carrona.org/drivers/driver.php?id=PROCEXP152.SYS 
    
    nvhda64v.sys Thu Oct 9 19:02:27  2014 (5436BFA3) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    NvStreamKms.sys Sat Nov 22 08:46:45 2014 (54703F65)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    VBoxNetAdp.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox network driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys 
    
    VBoxNetFlt.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox network driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys 
    
    VBoxUSBMon.sys Mon Nov 24  12:06:09 2014 (54731121) 
    VirtualBox USB driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys 
    
    VBoxDrv.sys Mon Nov 24 12:07:17  2014 (54731165) 
    VirtualBox 
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys 
    
    nvlddmkm.sys Sat Dec 13 07:53:17  2014 (548BE25D) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    
    
    Debug session time: Mon  Dec 29 23:08:52.172 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\122914-8843-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 1 days 3:16:54.403  
    Probably caused by : NETIO.SYS ( NETIO!NsiGetParameterEx+222 ) 
    BugCheck  139, {3, ffffd00022be9310, ffffd00022be9268, 0} 
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE  (139) 
    Bugcheck code 00000139 
    Arguments: 
    Arg1: 0000000000000003,  A LIST_ENTRY has been corrupted (i.e. double remove). 
    Arg2:  ffffd00022be9310, Address of the trap frame for the exception that caused the  bugcheck 
    Arg3: ffffd00022be9268, Address of the exception record for the  exception that caused the bugcheck 
    Arg4: 0000000000000000, Reserved  
    BUGCHECK_STR: 0x139 
    DEFAULT_BUCKET_ID: LIST_ENTRY_CORRUPT  
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  0x139_3_NETIO!NsiGetParameterEx 
    MaxSpeed: 3500 
    CurrentSpeed: 3503  
    BiosVersion = F12 
    BiosReleaseDate = 05/15/2014 
    SystemManufacturer =  Gigabyte Technology Co., Ltd. 
    SystemProductName = To be filled by O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Dec 30 00:18:08 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Dec 30 00:18:08 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Dec 30 00:18:08 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  6. #6


    Posts : 13
    8.1 Pro 64-bit


    The Sonic Driver probably came with Lightroom. The other two are part of the 3DConnexion driver set (most recent from this month, they tend to update their drivers very regularly)
    Last edited by beglitched; 08 Jan 2015 at 14:33.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

  8. #8


    Please provide a Kernel Mode Memory Dump, the file is large, and therefore will need to be zipped and uploaded to a file sharing site.

    Code:
    C:\Windows\MEMORY.DMP
      My System SpecsSystem Spec

  9. #9


    Posts : 13
    8.1 Pro 64-bit


    sfc /scannow returns no issues.

    Kernel mode memory dump:

    memory.dmp
    Last edited by beglitched; 30 Dec 2014 at 14:35.
      My System SpecsSystem Spec

  10. #10


    Posts : 13
    8.1 Pro 64-bit


    I've installed Sysmon to log file and process creation as well as network events to see if I can get a better idea of what happens just before the BSOD occurs.
      My System SpecsSystem Spec

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