Windows 8 and 8.1 Forums

Critical Event 41. The system has not shut down cleanly...

  1. #1

    Posts : 299
    win 7 home premium 64 bit

    Critical Event 41. The system has not shut down cleanly...

    I have this question before I consider this an actual issue.

    Because I'm an Amateur Radio Operator I shut down all power to the PC and other accessories
    at the main power strip. Important to mention that I only turn the main power off AFTER
    the PC has turned off the blue power light indicator on the front of the unit.

    I know that Windows 8 when you "shut down" the system actually does NOT fully shut off and remains
    partially powered almost like sleep. Could it be that shutting off the power main causes this error to occur?


    Here is the error report.

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 12/24/2014 1:45:18 PM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (2)
    User: SYSTEM
    Computer: ***********
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="">
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
    <TimeCreated SystemTime="2014-12-24T18:45:18.726786100Z" />
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Security UserID="S-1-5-18" />
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">6</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">3221225684</Data>

      My System SpecsSystem Spec

  2. #2

    Posts : 5,139
    Win8.1Pro - Finally!!!

    Yes it's possible. FWIW - it will give you an Event ID 41 error if you hold the power button down to turn the system off. See the link below (on Event ID 41 errors) for more information.

    Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog)
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

    While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
      My System SpecsSystem Spec

  3. #3

    Posts : 299
    win 7 home premium 64 bit

    Thanks for your rapid reply usasma!

    FYI I do NOT use the physical power button to shut down the system, I use the Windows "shut down" selection.

    I have done a dskchk.,scf/scannow, and Dell complete Diagnostic and no violations have been found. This is a BRAND NEW PC and I have barely used it.
    One thing that stood out when I first got it was that I was receiving errors from the Atheros Bluetooth USB when the PC resumed from sleep. I was able to correct them when I reinstalled the Dell Wireless Suite, with the only issue remaining being an indication that a bluetooth keyboard would not be usable in the BIOS.

    PC is Dell Inspiron 3847 with Core i5-4460 , 8GB, 1 TB using the Intel onboard 4600 graphics.
    Last edited by legacy7955; 25 Dec 2014 at 19:18.
      My System SpecsSystem Spec

  4. #4

    Posts : 5,139
    Win8.1Pro - Finally!!!

    I understood that you did not use the power button to shut down Windows - BUT, I wonder what removing the power does to the low power state that Win8 goes into? Could that do the same thing as using the power button to shut down Windows? I haven't had a chance to research that, but will see if I can have a look at it today at work.

    FWIW - each bootup had a failure that I think is due to the method that you use to shutdown the system. If that is the case, then you won't get the benefits of fast startup and might as well just disable that.

    Brand new PC's can have problems - even when just opening the box. I once purchased a motherboard that had a dying CMOS battery - it took me forever to figure that one out! I've also see several systems come out of the box with dead/dying hard drives.

    Nothing revealing in the Event Viewer log - so I'd first suspect the Fast Startup stuff.
    Once that's shut off, should the problems continue, then we'll have to look further into this.
      My System SpecsSystem Spec

  5. #5

    Posts : 299
    win 7 home premium 64 bit

    Thanks usasma!

    My guess was that somehow removing all power from the system was causing this.

    So I should disable the fast start up option?

    I'll give that a try and let you know what happens in the next couple of days.
      My System SpecsSystem Spec

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