"Display Driver has stopped working" error. Random

Firearm2112

New Member
Messages
11
Hi, I found this forum considering people knew alot about Windows 8 here. Anyways, I am running Windows 8.1, and I got this error while web browsing. The screen went black, then came back and said something about my display driver crashing, but successfully recovering. I have an Nvidia GTX 760. This has happened once before. It seems its completely random. I have updated all my drivers. I cant seem to attach the event log file as the site says its an "invalid file" I can upload it to dropbox if someone would like to take a look at it.

Thanks guys
 

My Computer

System One

  • OS
    Windows 8.1 Pro
Hi Firearm2112 & Welcome to the forums ^_^,

Kindly upload the ZIP File so that we could take a look at it :)

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
The event log is corrupt and cannot be opened. We do need the crash dumps though.

Go to
Code:
C:\Windows\minidump

Upload all those files by copying (Make sure you copy the files otherwise you will get access denied, even if you're an administrator) them to the desktop and compressing them in a single .zip folder.

Or even better, upload a Kernel memory dump.

  1. Go the Start
  2. Right click My Computer
  3. Select Properties
  4. Click Advanced system settings
  5. Click on the Advanced tab
  6. Select Settings under Startup and Recovery
  7. Then under Write debugging information select Kernel memory dump.

Once a dump is created go to:

Code:
C:\Windows\memory.dmp

Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.
 

My Computer

System One

  • OS
    Windows 7
The event log is corrupt and cannot be opened. We do need the crash dumps though.

Go to
Code:
C:\Windows\minidump

Upload all those files by copying (Make sure you copy the files otherwise you will get access denied, even if you're an administrator) them to the desktop and compressing them in a single .zip folder.

Or even better, upload a Kernel memory dump.

  1. Go the Start
  2. Right click My Computer
  3. Select Properties
  4. Click Advanced system settings
  5. Click on the Advanced tab
  6. Select Settings under Startup and Recovery
  7. Then under Write debugging information select Kernel memory dump.

Once a dump is created go to:

Code:
C:\Windows\memory.dmp

Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.

I do not have a minidump folder. I will try to get that kernal memory dump
 

My Computer

System One

  • OS
    Windows 8.1 Pro
None of this fixed my problem. I fixed it accidentally. All you need to do is refresh your computer! WARNING: THIS WILL MAKE YOU LOSE YOUR FILES AND WILL RESET YOUR COMPUTER (SETTINGS, DATA, REGISTRY, ETC) BACK TO THE WAY IT WAS WHEN YOU FIRST BOUGHT IT. I found this out the hard way.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
Your comment was completely unnecessary; it is also false. The cause of the BSODs depend on whether a reinstall will resolve the issue or not. Lastly, simply wiping the computer will not help us in the future, nor will it help you as you could reinstall the same software and come back to the same problem. Identifying the actual cause will prevent any further problems from recurring as we know what to remove.
Please do not make such comments in the future.
 

My Computer

System One

  • OS
    Windows 7
I'm just saying it fixed mine. And you're right, now I remember I had to bring it in to the pc guys and I got a new one because it broke
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Inspiron M731R (5735, Late 2013)
    CPU
    1.70 GHz AMD A8 5545M Elite Quad Core
    Motherboard
    No idea
    Memory
    8GB DDR3
    Graphics Card(s)
    AMD 8510G Radeon(tm) HD Graphics
    Sound Card
    Realtek
    Monitor(s) Displays
    17.3" Inch Display
    Screen Resolution
    1600 x 900
    Hard Drives
    500GB 6GB/s Crucial BX100 SSD
    Case
    Blue Aluminum Finish
    Cooling
    Laptop Fan (Currently Unknown Name)
    Keyboard
    Came with it
    Mouse
    Utech Smart Optical Gaming Mouse US-D4000-GM
    Browser
    Google Chrome / Safari (On my iPod and iPad)
    Antivirus
    Vipre InternetSecurity2015/MalwareBytes Anti-Malware PREMIUM
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