BSoD on ASUS G751JT-CH71

R

Rares

New Member
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2
I got a new laptop and installed Windows 8.1 on it, after the first 2 days when i tried to restart 2 times, it hanged and gave me BSoD on those occasions. Today i had a BSoD while watching youtube, after having audio glitches 1 minute before it happened. I made an archive of the Minidumps and uploaded them on my Dropbox, https://www.dropbox.com/s/e5beouxegqzzr2j/Minidump.rar?dl=0 . When i tried to scan the Laptop using SF Debug Tool recommended on the forums i got a third BSoD. After this i promptly erased all the data on the harddrive using Active@Killdisk and reinstalled Windows 8.1 Pro again. Now here i am trying to see what was the issue so it doesn't repeat again.

There are 3 minidumps in the archive, 2 being from the restarts, and the third is from when i tried to scan the PC using the SF Debug Tool.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
Hi Rares & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
The oldest dump file blames your Realtek Network Adapter driver -
Code: 
2: kd> !irp ffffe001c43cc180
Irp is active with 5 stacks 4 is current (= 0xffffe001c43cc328)
 No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
     cmd  flg cl Device   File     Completion-Context
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
 [  0, 0]   0  0 00000000 00000000 00000000-00000000    
   Args: 00000000 00000000 00000000 00000000
>[ 16, 2]   0 e1 ffffe001c793f050 00000000 fffff800991fbb48-ffffe001c781b010 Success Error Cancel pending
       Unable to load image \SystemRoot\system32\DRIVERS\Rt630x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt630x64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt630x64.sys
 \Driver\[COLOR=#FF0000][B][U]RTL8168 [/U][/B][/COLOR]nt!PopSystemIrpCompletion
   Args: 00015600 00000000 00000005 00000003
 [  0, 0]   0  0 00000000 00000000 00000000-ffffe001c781b010    
   Args: 00000000 00000000 00000000 00000000
The second dump file did not reveal much of information :(
The 3rd dump file gave the following Dump when Driver Verifier was enabled -
Code: 
2: kd> knL
 # Child-SP          RetAddr           Call Site
00 ffffd000`2736c028 fffff802`a03b13d7 nt!KeBugCheckEx
01 ffffd000`2736c030 fffff802`a036b6c2 nt!KiDispatchException+0x41427
02 ffffd000`2736c720 fffff802`a0369e14 nt!KiExceptionDispatch+0xc2
03 ffffd000`2736c900 ffffe001`4aed1f15 nt!KiPageFault+0x214
04 ffffd000`2736ca90 ffffd000`2736cff0 0xffffe001`4aed1f15
05 ffffd000`2736ca98 007eec38`007eebe0 0xffffd000`2736cff0
06 ffffd000`2736caa0 007eed60`007eeca0 0x007eec38`007eebe0
07 ffffd000`2736caa8 007eef00`007eed90 0x007eed60`007eeca0
08 ffffd000`2736cab0 00000000`00000000 0x007eef00`007eed90
Maybe the dump file did not save enough information?
Below is a list of 3rd party drivers present on your system -
Code: 
**************************Tue Dec 23 19:40:58.599 2014 (UTC + 5:30)**************************
[B][U]ASMMAP64.sys                Thu Jul  2 14:43:26 2009 (4A4C7A36)
[/U][/B]kbfiltr.sys                 Thu Aug  2 08:52:22 2012 (5019F26E)
[B][U]ALSysIO64.sys               Wed Mar  6 03:20:34 2013 (513668AA)
[/U][/B]atkwmiacpi64.sys            Tue Jul  2 14:05:32 2013 (51D290D4)
intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
TeeDriverx64.sys            Thu Sep  5 23:32:18 2013 (5228C72A)
AsHIDSwitch64.sys           Tue Oct  8 07:15:17 2013 (525363AD)
point64.sys                 Thu Dec 12 18:46:17 2013 (52A9B721)
[B][U]dtsoftbus01.sys             Wed Feb 19 20:13:17 2014 (5304C305)
[/U][/B]NFC_Driver.sys              Tue Mar 11 14:44:42 2014 (531ED402)
btmaux.sys                  Wed Mar 26 13:45:03 2014 (53328C87)
ETD.sys                     Tue Apr 15 16:01:33 2014 (534D0A85)
btmhsf.sys                  Tue Apr 22 13:16:28 2014 (53561E54)
IntelPcc.sys                Wed Apr 30 05:43:23 2014 (53604023)
dump_iaStorA.sys            Sat May  3 04:36:56 2014 (53642510)
iaStorA.sys                 Sat May  3 04:36:56 2014 (53642510)
ibtusb.sys                  Sat May 10 03:52:57 2014 (536D5541)
edevmon.sys                 Fri Jul 18 18:41:31 2014 (53C91D03)
ehdrv.sys                   Fri Jul 18 18:41:50 2014 (53C91D16)
EpfwLWF.sys                 Fri Jul 18 18:42:56 2014 (53C91D58)
epfw.sys                    Fri Jul 18 18:43:06 2014 (53C91D62)
nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
eamonm.sys                  Thu Jul 31 18:29:02 2014 (53DA3D96)
Rt630x64.sys                Tue Aug 26 11:54:06 2014 (53FC2806)
RTKVHD64.sys                Tue Sep  2 17:34:16 2014 (5405B240)
epfwwfp.sys                 Thu Sep 11 21:36:07 2014 (5411C86F)
SCDEmu.SYS                  Wed Oct  8 18:39:34 2014 (5435378E)
Smb_driver_Intel.sys        Wed Nov 12 01:34:38 2014 (54626BD6)
nvlddmkm.sys                Thu Nov 13 02:21:31 2014 (5463C853)
nvvadarm.sys                Thu Nov 13 02:45:19 2014 (5463CDE7)
NETwbw02.sys                Mon Nov 17 14:47:19 2014 (5469BD1F)
nvvad64v.sys                Thu Nov 20 21:03:54 2014 (546E09E2)
NvStreamKms.sys             Sat Nov 22 13:16:45 2014 (54703F65)
VBoxNetAdp.sys              Mon Nov 24 16:36:09 2014 (54731121)
VBoxNetFlt.sys              Mon Nov 24 16:36:09 2014 (54731121)
VBoxUSBMon.sys              Mon Nov 24 16:36:09 2014 (54731121)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Tue Dec 23 06:36:51.374 2014 (UTC + 5:30)**************************
[COLOR=#FF0000][B][U]OpenHardwareMonitor.sys     Sat Jul 26 18:59:37 2008 (488B26C1)
[/U][/B][/COLOR]VBoxDrv.sys                 Mon Nov 24 16:37:17 2014 (54731165)
http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys
http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
http://www.carrona.org/drivers/driver.php?id=point64.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
NFC_Driver.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=btmaux.sys
http://www.carrona.org/drivers/driver.php?id=ETD.sys
http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
http://www.carrona.org/drivers/driver.php?id=IntelPcc.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=ibtusb.sys
http://www.carrona.org/drivers/driver.php?id=edevmon.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
http://www.carrona.org/drivers/driver.php?id=epfw.sys
http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
http://www.carrona.org/drivers/driver.php?id=SCDEmu.SYS
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
nvvadarm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys
http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
http://www.carrona.org/drivers/driver.php?id=OpenHardwareMonitor.sys
http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys

In the older dump files, the Open Hardware Monitor was present. Kindly do not use Open Hardware Monitor since it installs the WinRing Libraries as well which are very well known to cause BSODs. Kindly remove the ASUS Bloatware as well since it is known to cause problems like BSODs.

Kindly, remove Daemon Tools as well since it is known to cause BSODs on some Windows systems.

The earliest dump file blamed the Realtek Network Adapter Driver even though it was updated. So, maybe ESET was involved in the crash as well?

Let me know how it goes ^_^

-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
What is strange is that i have OpenHardwareMonitor and Daemon tools and all the other programs on my PC, which has the same Windows 8.1 Pro. I noticed OpenHardwareMonitor hanging so i deleted it's files (because it doesn't have installer), i thought that would remove it completely. If i get further BSoD's i will keep this thread updated. Thanks for the help so far :D
 

My Computer

System One

  • OS
    Windows 8.1 Pro
Rares said:
What is strange is that i have OpenHardwareMonitor and Daemon tools and all the other programs on my PC, which has the same Windows 8.1 Pro. I noticed OpenHardwareMonitor hanging so i deleted it's files (because it doesn't have installer), i thought that would remove it completely. If i get further BSoD's i will keep this thread updated. Thanks for the help so far :D
Click to expand...
Sure thing. Keep us updated ^_^


-Pranav
 

My Computer

System One

  • OS
    Windows 8.1 Industry Pro B-)
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba
    CPU
    Core I5 2430M @ 2.4GHz
    Memory
    8 GB DDR3 @ 1600MHz Dual Channel ^_^
    Graphics Card(s)
    Intel HD 3000 B-)
    Screen Resolution
    1366x768
    Hard Drives
    Toshiba 500 GB
    Browser
    Google Chrome
    Antivirus
    Windows Defender & Common Sense!
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