Windows 8 and 8.1 Forums


BSOD playing "Tropico 5" system service exception

  1. #1


    A Coru๑a
    Posts : 32
    Windows 8.1 64

    BSOD playing "Tropico 5" system service exception


    Hi, I've had several sporadic BSOD, at first I thought it was my old sound card (Audigy0090). For a couple of days BSOD were more recent and after trying several unofficial drivers, I decided to remove it and use the sound card on the motherboard.
    Today I have played about 4 hours to "Tropico 5" until I had another BSOD, with older sound card was every 30-45 minutes.


    Time ago I played Assassins Creed Unity (with the old soundcard) and never had BSOD with more than 4-5 hours of play.


    I have an OC, but is stable. I played games like BF4 over 200 hours without failure (under Windos 7) in Windows 8.1 10-20 hours without problem.


    Greetings. Sorry use a translator.

    Attachment 55522

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Update drivers in red, and enable Driver Verifier: Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums
    Code:
    emupia2k.sys Mon Apr 9 15:08:10 2007  (461A3ABA) 
    Creative E-mu Plug-in Architecture Driver 
    http://www.carrona.org/drivers/driver.php?id=emupia2k.sys 
    
    ctsfm2k.sys  Mon Apr 9 15:08:11 2007 (461A3ABB) 
    Creative SoundFont Management  Device Driver 
    http://www.carrona.org/drivers/driver.php?id=ctsfm2k.sys 
    
    ctoss2k.sys Mon  Apr 9 15:08:14 2007 (461A3ABE) 
    Creative OS Services Driver 
    http://www.carrona.org/drivers/driver.php?id=ctoss2k.sys 
    
    ha10kx2k.sys  Mon Apr 9 15:08:15 2007 (461A3ABF) 
    Creative Hardware Abstract  Layer Driver 
    http://www.carrona.org/drivers/driver.php?id=ha10kx2k.sys 
    
    ctaud2k.sys  Mon Apr 9 15:08:29 2007 (461A3ACD) 
    Creative Audio Driver (WDM)  
    http://www.carrona.org/drivers/driver.php?id=ctaud2k.sys 
    
    ctprxy2k.sys  Mon Apr 9 15:08:30 2007 (461A3ACE) 
    Creative Audio Driver (WDM)  
    http://www.carrona.org/drivers/driver.php?id=ctprxy2k.sys 
    
    COMMONFX.DLL  Mon Apr 9 15:08:38 2007 (461A3AD6) 
    Creative Common FX Plug-in  
    http://www.carrona.org/drivers/driver.php?id=COMMONFX.DLL 
    
    CTAUDFX.DLL  Mon Apr 9 15:08:39 2007 (461A3AD7) 
    Creative Audio Driver (WDM)  
    http://www.carrona.org/drivers/driver.php?id=CTAUDFX.DLL 
    
    CTSBLFX.DLL Mon  Apr 9 15:08:42 2007 (461A3ADA) 
    Creative SB FX Plug-in 
    http://www.carrona.org/drivers/driver.php?id=CTSBLFX.DLL 
    
    kx.sys Fri Sep  18 00:45:22 2009 (4AB2BC02) 
    kX Audio Driver - Eugene Gavrilov  
    http://www.carrona.org/drivers/driver.php?id=kx.sys 
    
    LGBusEnum.sys Tue  Nov 24 02:36:48 2009 (4B0B38B0) 
    Logitech Keyboard 
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys 
    
    LGVirHid.sys  Tue Nov 24 02:36:48 2009 (4B0B38B0) 
    Logitech Gamepanel Virtual  HID Device Driver 
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys 
    
    AsUpIO.sys Tue  Aug 3 04:47:59 2010 (4C57835F) 
    ASUS hardware monitoring software  related 
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys 
    
    ASUSFILTER.sys  Tue Sep 20 17:46:33 2011 (4E78B559) 
    ASUS USB Hub filter driver  
    http://www.carrona.org/drivers/driver.php?id=ASUSFILTER.sys 
    
    dtsoftbus01.sys Fri Jan 13 14:45:46 2012 (4F10358A)  
    Daemon Tools driver [br] Possible BSOD issues in Win7  
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys 
    
    AsIO.sys Wed Aug 22 11:54:47  2012 (5034AC67) 
    Asus PCProbe Utility 
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys 
    
    cm_km_w.sys Thu Dec 20 17:47:26 2012  (50D3411E) 
    
    cm_km_w.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    RTCore64.sys Mon Mar 11 06:32:06 2013  (513D6C56) 
    RivaTuner/EVGA Precision/MSI Afterburner (known BSOD issues w/Win7) 
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys 
    
    klpd.sys Fri Apr 12 13:34:45 2013  (5167F155) 
    Kaspersky antivirus driver 
    http://www.carrona.org/drivers/driver.php?id=klpd.sys 
    
    LGSHidFilt.Sys Thu May 30 17:16:33  2013 (51A76D51) 
    Logitech Gaming KMDF HID driver[br]KB or mouse 
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys 
    
    e1c64x64.sys Thu Jun 20  23:59:00 2013 (51C37B24) 
    Intel(R) Gigabit Adapter NDIS 6.x driver 
    http://www.carrona.org/drivers/driver.php?id=e1c64x64.sys 
    
    TeeDriverx64.sys Tue Jul 2  20:38:08 2013 (51D31E10) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    athwbx.sys Mon Jul 15  09:29:50 2013 (51E3A4EE) 
    Qualcomm Atheros AR9485WB-EG Wireless Network  Adapter (Version: 10.0.0.274 is the first one after the release of Win8.1) [br]  [br] Although I do not recommend drivers from places other than the  manufacturer's website - this is the exception to that rule. Please scan with an  anti-virus before opening any file that you download from the  internet.[br][br]Also the driver for Qualcomm Atheros AR9002WB-1NG Wireless  Network Adapter & likely others as well. 
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys 
    
    klmouflt.sys Thu Aug 8 15:09:08  2013 (52039874) 
    KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky)  
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys 
    
    asmtxhci.sys Fri Aug 16 21:28:42  2013 (520E7D6A) 
    Asmedia USB 3.0 driver 
    http://www.carrona.org/drivers/driver.php?id=asmtxhci.sys 
    
    asmthub3.sys Fri Aug 16 21:28:54  2013 (520E7D76) 
    ASMedia USB 3.0 Hub driver 
    http://www.carrona.org/drivers/driver.php?id=asmthub3.sys 
    
    RTKVHD64.sys Wed Aug 21 06:48:22  2013 (52144696) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    sptd.sys  Thu Oct 31 16:26:53 2013 (527276BD) 
    SCSI Pass Through Direct Host  - Daemon Tools (known BSOD issues with Win7) 
    http://www.carrona.org/drivers/driver.php?id=sptd.sys 
    
    klim6.sys Tue Feb 25 10:08:42 2014  (530C5D9A) 
    Kaspersky Lab Intermediate Network Driver 
    http://www.carrona.org/drivers/driver.php?id=klim6.sys 
    
    klkbdflt.sys Fri Mar 28 14:50:45  2014 (53357E35) 
    Kaspersky KLKBDFLT Keyboard Device Filter 
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys 
    
    kl1.sys Mon Mar 31 09:46:43 2014  (53391D63) 
    Kaspersky Unified Driver 
    http://www.carrona.org/drivers/driver.php?id=kl1.sys 
    
    kldisk.sys Wed Jul 2 14:09:42 2014  (53B3F686) 
    
    kldisk.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    kneps.sys Wed Jul 9 14:22:50 2014 (53BD341A) 
    Kaspersky KNEPS Power  driver 
    http://www.carrona.org/drivers/driver.php?id=kneps.sys 
    
    nvhda64v.sys Mon Jul 21 16:17:53  2014 (53CD2111) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    klhk.sys Tue Aug 12 16:31:38 2014  (53EA254A) 
    Kaspersky™ Anti-Virus ฎ Driver 
    http://www.carrona.org/drivers/driver.php?id=klhk.sys 
    
    klwfp.sys Mon Sep 1 16:38:05 2014  (540484CD) 
    
    klwfp.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    klflt.sys Wed Sep 3 15:33:02 2014 (5407188E) 
    Kaspersky driver -  unable to locate a name for it. 
    http://www.carrona.org/drivers/driver.php?id=klflt.sys 
    
    klwtp.sys Mon Sep 29 14:19:09 2014  (54294E3D) 
    
    klwtp.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    kerneld.x64 Thu Oct 2 11:52:39 2014 (542D2067) 
    AIDA64 Extreme  Edition 
    http://www.carrona.org/drivers/driver.php?id=kerneld.x64 
    
    klif.sys Thu Nov 6 13:28:45 2014  (545B697D) 
    Klif Mini-Filter fre_wnet_x86 (Kaspersky) 
    http://www.carrona.org/drivers/driver.php?id=klif.sys 
    
    nvlddmkm.sys Wed Nov 12 21:51:31 2014  (5463C853) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    nvvadarm.sys Wed Nov 12 22:15:19  2014 (5463CDE7) 
    
    nvvadarm.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    
    
    Debug session time: Sun Dec 21 20:04:25.952  2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\122114-18968-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  14:57:48.680 
    Probably caused by : ntkrnlmp.exe (  nt!KiDeferredReadyThread+235 ) 
    BugCheck 3B, {c000001d, fffff800e14f91e5,  ffffd00026f2ce50, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c000001d,  Exception code that caused the bugcheck 
    Arg2: fffff800e14f91e5, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd00026f2ce50, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: Tropico5Steam. 
    FAILURE_BUCKET_ID:  0x3B_nt!KiDeferredReadyThread 
    MaxSpeed: 3300 
    CurrentSpeed: 3300  
    BiosVersion = 2104 
    BiosReleaseDate = 08/13/2013 
    SystemManufacturer =  System manufacturer 
    SystemProductName = System Product Name  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Sun Dec 21 03:59:32.894 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\122114-22343-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:51:43.620  
    Probably caused by : GenuineIntel 
    BugCheck 124, {0, ffffe0014be28028,  be200000, 5110a} 
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR  (124) 
    Bugcheck code 00000124 
    Arguments: 
    Arg1: 0000000000000000,  Machine Check Exception 
    Arg2: ffffe0014be28028, Address of the  WHEA_ERROR_RECORD structure. 
    Arg3: 00000000be200000, High order 32-bits of  the MCi_STATUS value. 
    Arg4: 000000000005110a, Low order 32-bits of the  MCi_STATUS value. 
    BUGCHECK_STR: 0x124_GenuineIntel 
    PROCESS_NAME:  Tropico5Steam. 
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE  
    MaxSpeed: 3300 
    CurrentSpeed: 3300 
    BiosVersion = 2104  
    BiosReleaseDate = 08/13/2013 
    SystemManufacturer = System manufacturer  
    SystemProductName = System Product Name  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Sun Dec 21 01:42:53.911 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\122114-17718-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 4:35:16.637  
    Probably caused by : ntkrnlmp.exe ( nt!KiDeferredReadyThread+59 )  
    BugCheck 3B, {c000001d, fffff802c248f009, ffffd0002a755e50, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c000001d,  Exception code that caused the bugcheck 
    Arg2: fffff802c248f009, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0002a755e50, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: Tropico5Steam. 
    FAILURE_BUCKET_ID:  0x3B_nt!KiDeferredReadyThread 
    MaxSpeed: 3300 
    CurrentSpeed: 3300  
    BiosVersion = 2104 
    BiosReleaseDate = 08/13/2013 
    SystemManufacturer =  System manufacturer 
    SystemProductName = System Product Name  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2014 Dec 21 23:25:05 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Dec 21 23:25:05 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Dec 21 23:25:05 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    A Coru๑a
    Posts : 32
    Windows 8.1 64


    Hello, old sound card (audigy0090)'ve uninstalled. Now use the sound from the motherboard, I thought that the creative drivers had uninstalled, I have to spend cccleaner to clean the trail ??


    Regarding the Logitech drivers, Asus and Rivatuner I thought they were the most modern and doing little time I made a clean intalacion entire system. No if there will be more modern.


    Thank you for your quick response.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Create a system restore point and rename drivers from .sys to .bak to prevent them from loading with Windows. Remove Daemon Tools.
      My System SpecsSystem Spec

  5. #5


    A Coru๑a
    Posts : 32
    Windows 8.1 64


    Pass the Ccleaner many mistakes were cleaned registry, create the restoration point before and after CCleaner.


    Daemonstools was removed, now wait to see if it blows again another BSOD, it tonight I'll play a "Tropico 5" and see what happens.


    Change the extension of the drivers, will be the next step to do if it fails again.


    Thank you very much for your support. I'll informed.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    OK, hear you in the morning I'll hit the sack now.
      My System SpecsSystem Spec

  7. #7


    A Coru๑a
    Posts : 32
    Windows 8.1 64


    Hello, yesterday I had another BSOD, pass the CCcleaner and erased the "dump"!!.
    Previously I had problems with "AI suite 2" in W7, I uninstalled and pass the "cleaner" in SafeMode for "AI suit 2".
    It is a small program of "ROG". This; AI Suite II uninstall cleaner


    After I started the "verifier" I was playing "Tropico 5" 5 hours without problems (with small performance drop due to the "verifier").

    I stopped the verifier, if i have problems i will pass the "verifier" to force the BSOD.
    As i have understood it may take up to 36 hours !! This time would be in idle mode ??
    The verifier identifies the driver fails or only force a new BSOD??

    So far no problem, we will see in the coming days.



    Greetings and thanks again for your attention.


    Merry Christmas
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Driver Verifier usually helps us analysts identify the culprit, yes.
    Merry Christmas to you too.
      My System SpecsSystem Spec

  9. #9


    A Coru๑a
    Posts : 32
    Windows 8.1 64


    Unfortunately, I had another "BSOD" I've been playing today has Bf4 (after recovery servers) without problems and now playing "Tropico 5" "BSOD".
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64


    Check your temps in load.
      My System SpecsSystem Spec

Page 1 of 7 123 ... LastLast
BSOD playing "Tropico 5" system service exception
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