Windows 8 and 8.1 Forums


BSOD playing "Tropico 5" system service exception

  1. #21


    A Coruña
    Posts : 32
    Windows 8.1 64


    I had a problem when uninstalling only rivatuner, restarting I did not load on the desktop, after the password was charging and there did not pass.
    If you have installed Rivatuner + MsiAfterbuner and uninstall ONLY the Rivatuner, make that mistake.


    Fortunately create a restore point when I installed Avast.
    Rivatuner + MsiAfterbuner uninstalled and installed only after restarting MsiAfterburner.


    I uninstalled everything from Asus, Logitecht and Gpu-z (GPU-Z I installed to meet the gpu bios and send the information to MSI FORUM).


    About Demon Tools, I thought it was removed from "Programs and Features" and had already used the removal tool "sptd.sys" but Daemon Tools folder on my system was just that made be re-loaded sptd.sys . Now there is no trace of folder and the tool does not detect sptd.sys.

    how long time use prime95? The last time use 6 hours
    Last edited by MaroRex; 28 Dec 2014 at 22:15.

      My System SpecsSystem Spec

  2. #22


    Posts : 2,480
    Windows 10 Pro x64


    6-24 h. Wait for another BSOD to happen, when it does, upload the new dump file.
      My System SpecsSystem Spec

  3. #23


    A Coruña
    Posts : 32
    Windows 8.1 64


    Hello, yesterday I jump a BSOD, an hour after starting the prime95 in Blend mode, the last time was six hours +/- without a problem


    After the restart, did not enter the desktop, I was last night and this afternoon, until now got access.


    I was wrong to restore to a previous point (any of them, saying that an antivirus might be causing the problem) Use the guide happened to me to recover files with sfc / scannow and all its variants.
    I did not get no detected errors or that the repaired all, but in the end as a last resort before doing a clean install, try accessing and after putting the password, press Control + Alt + Del and I could leave session and reload and had success. (task Manager, had no access black screen)


    Under my humble opinion I do not think the prime95 skip the BSOD, as it did the last time navigating with chrome.


    I send the dump, see if you can see that's what caused this dump.


    We'll see if I survive the next reboot.
      My System SpecsSystem Spec

  4. #24


    Posts : 2,480
    Windows 10 Pro x64


    Run HW diagnostics. Please be very careful with Furmark as it can damage your GPU. Follow posted instructions to the letter and stop at the first sign of video problems.
    Hardware Diagnostics
      My System SpecsSystem Spec

  5. #25


    A Coruña
    Posts : 32
    Windows 8.1 64


    I was running 10 minutes without problems, average temperature 60 +/-, try to get a snapshot with F9, but can not find the image for any site. With default settings fans MSIAfterBuner I have no problems. The "problem" is if I make a custom.


    I have started several "sfc / scannow" fails to complete the process and seems to fix some errors but others are not repaired.


    I send the CBS.log

    Possibly this "sfcdetails.txt" is more clear.Attachment 55869Attachment 55866
      My System SpecsSystem Spec

  6. #26


    Posts : 2,480
    Windows 10 Pro x64


    There appear to be damaged system files. Can you do a fresh Windows installation?
      My System SpecsSystem Spec

  7. #27


    A Coruña
    Posts : 32
    Windows 8.1 64


    would be the last option, I'm trying to identify by step guide me. I will try to do it manually. For now it seems that this is the error:
    2014-12-29 21:58:51, Info CSI 0000115b [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-12-29 21:58:51, Info CSI 0000115d [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2014-12-29 21:58:51, Info CSI 0000115e [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_prncacla"


    There are others that refer to "windows update", tomorrow will try to do an update with "windows update". Possibly fix everything or stop working all see what happens.


    I never tire of thanking you for your support.
      My System SpecsSystem Spec

  8. #28


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

  9. #29


    A Coruña
    Posts : 32
    Windows 8.1 64


    This is a archive: "Amd64\CNBJ2530.DPB" of prncacla.inf" and this is version "6.3.9600.16384"

    I try this: GUIDE: CNBJ2530.DPB and prncacla.inf Corruptions - Windows 8/8.1 - Sysnative Forums

    Ok i try reseting "windows update", I'll do this tomorrow and I'll have to reboot, see if it holds up tomorrow in idle mode, I need to surf the internet today

    Thanks!!!

    Edit: no longer gives problems with the sfc / scannow. The last scan started at 00:12:08, from that point any problem does not occur.

    It seems that file affects the printer driver.


    A doubt .. knows of any program to replace the Rivaturner stadistic server ?? It's because I'm calmer temperatures while watching the game and more after the heater that took to "Tropico 5"Attachment 55874
    Last edited by MaroRex; 29 Dec 2014 at 18:35.
      My System SpecsSystem Spec

  10. #30


    Posts : 2,480
    Windows 10 Pro x64


    The procedure on your link is the same as the one I gave you above (although, your has a manual way of repairing, which would have been my next suggestion if this didn't work).
    P.S. I'm sorry that this is taking so long, but BSODs can be complicated. Thank you for your patience.
      My System SpecsSystem Spec

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BSOD playing "Tropico 5" system service exception
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