Windows 8 and 8.1 Forums


BSOD once a day for 5 days so far- Event 41 Kernel-Power

  1. #1


    Posts : 3
    Windows 8.1 Pro

    BSOD once a day for 5 days so far- Event 41 Kernel-Power


    Hi

    I have been reading online trying to find a fix but the general remedies dosen't seem to work. For the past 5 days, my pc has crashed once per day. I have noticed that at least for yesterday and today, that it crashed while i was browsing on amazon via chrome browser. Today, it crashed a few minutes after a cold boot while on chrome. Other times it was either while surfing the web or playing a game.

    [Dump file attached below]
    When it crashes, the error message is "PAGE_FAULT_IN_NONPAGED_AREA (NNSHttp.sys)
    In the event viewer, it gives a critical error:
    Source: Kernel-Power
    Event ID: 41 Task Category: (63)
    BugCheckCode: 80 PowerButtonTimeStamp: 0

    All the drivers that I know of are updated and im sure its not a power fluctuation from my wall outlet (tried multiple outlets and surge protectors). Im not sure if its either the audio drivers, psu, usb wireless adapter, or something else that is consistently crashing my rig.

    Its a newly built rig (win 8.1 pro) specs: amd fx6300, evga nvidia gtx 750ti, 1tb wd hdd, 8gb gskill 1600mhz ram, corsair cs550m psu.
    It was fine for the first few weeks and ran without any problems till the past 5 days.

    Any help is much appreciated
    Thanks!
    Attachment 55490
    Last edited by jexter24; 21 Dec 2014 at 01:47.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Apparently, Panda AV is causing the crash.
    Code:
    GEARAspiWDM.sys Thu May 3 21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter  Driver by Gear Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    ElbyCDIO.sys Mon Mar 4  10:21:51 2013 (513467AF) 
    CDRTools/ElbyCDIO/DVD Region  Killer/VirtualCloneDrive (elby CloneDVD™ 2)/AnyDVD 
    http://www.carrona.org/drivers/driver.php?id=ElbyCDIO.sys 
    
    ALSysIO64.sys Tue Mar 5 22:50:34  2013 (513668AA) 
    Core Temp - CPU temperature monitor 
    http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys 
    
    Rt630x64.sys Fri May 10 11:59:08  2013 (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    athuw8x.sys Tue May 14 06:06:43  2013 (5191B853) 
    Driver for Qualcomm Atheros USB Wireless LAN  (UB91/UB93/UB94) Network Adapter driver 
    http://www.carrona.org/drivers/driver.php?id=athuw8x.sys 
    
    VClone.sys Wed Jul 24 17:02:55  2013 (51EFEC9F) 
    VirtualCloneCD Driver by Elaborate Bytes AG 
    http://www.carrona.org/drivers/driver.php?id=VClone.sys 
    
    NNSNAHSL.sys Thu Jan 16 18:27:55  2014 (52D8169B) 
    Panda Security Network Activity Hook Server LWF 
    http://www.carrona.org/drivers/driver.php?id=NNSNAHSL.sys 
    
    PSKMAD.sys Tue Mar 25 13:55:02  2014 (53317CA6) 
    Panda Kernel Memory Access Driver (x64) 
    http://www.carrona.org/drivers/driver.php?id=PSKMAD.sys 
    
    NNSPrv.sys Wed Jun 4 16:27:34 2014  (538F2CD6) 
    Panda Network Provider 
    http://www.carrona.org/drivers/driver.php?id=NNSPrv.sys 
    
    NNSAlpc.sys Wed Jun 4 16:31:10 2014  (538F2DAE) 
    Panda Security Application Layer Protocol Colorizer 
    http://www.carrona.org/drivers/driver.php?id=NNSAlpc.sys 
    
    NNSTlsc.sys Wed Jun 4 16:33:39  2014 (538F2E43) 
    Panda Security Transport Layer Session Colorizer 
    http://www.carrona.org/drivers/driver.php?id=NNSTlsc.sys 
    
    NNSStrm.sys Wed Jun 4 16:37:37  2014 (538F2F31) 
    Panda Streamer Streamer 
    http://www.carrona.org/drivers/driver.php?id=NNSStrm.sys 
    
    NNSPicc.sys Wed Jun 4 17:26:42  2014 (538F3AB2) 
    Panda Security Process Info Colorizer Client 
    http://www.carrona.org/drivers/driver.php?id=NNSPicc.sys 
    
    NNSProt.sys Wed Jun 4 17:30:03  2014 (538F3B7B) 
    Panda Security Network Protector 
    http://www.carrona.org/drivers/driver.php?id=NNSProt.sys 
    
    NNSIds.sys Wed Jun 4 17:37:05 2014  (538F3D21) 
    Panda Security Intrusion Detection System 
    http://www.carrona.org/drivers/driver.php?id=NNSIds.sys 
    
    NNSPop3.sys Wed Jun 4 17:43:40 2014  (538F3EAC) 
    Panda Security Pop3 Parser 
    http://www.carrona.org/drivers/driver.php?id=NNSPop3.sys 
    
    NNSSmtp.sys Wed Jun 4 17:52:12  2014 (538F40AC) 
    Panda Security SMTP Parser 
    http://www.carrona.org/drivers/driver.php?id=NNSSmtp.sys 
    
    NNSPihsw.sys Wed Jun 4 17:54:24  2014 (538F4130) 
    Panda Security Process Info Hook Server WFP 
    http://www.carrona.org/drivers/driver.php?id=NNSPihsw.sys 
    
    NNSHttps.sys Wed Jun 4 17:57:09  2014 (538F41D5) 
    Panda Security Https Parser 
    http://www.carrona.org/drivers/driver.php?id=NNSHttps.sys 
    
    NNSHttp.sys Wed Jun 18 12:13:53  2014 (53A16661) 
    Panda Security Http Parser 
    http://www.carrona.org/drivers/driver.php?id=NNSHttp.sys 
    
    nvhda64v.sys Mon Jul 21 16:17:53  2014 (53CD2111) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    psinknc.sys Thu Jul 24 20:07:41  2014 (53D14B6D) 
    Panda Cloud Antivirus - SINKNC Kernel Controller for Vista32  
    http://www.carrona.org/drivers/driver.php?id=psinknc.sys 
    
    PSINProc.sys Thu Jul 24 20:11:18  2014 (53D14C46) 
    Panda Cloud Antivirus - PSINProc Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=PSINProc.sys 
    
    PSINProt.sys Thu Jul 24 20:12:11  2014 (53D14C7B) 
    Panda Cloud Antivirus - PSINProt for XP32 
    http://www.carrona.org/drivers/driver.php?id=PSINProt.sys 
    
    PSINAflt.sys Mon Oct 13 21:41:52  2014 (543C2B00) 
    Panda Cloud Antivirus - PSINAflt Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=PSINAflt.sys 
    
    PSINFile.sys Mon Oct 13 21:44:42  2014 (543C2BAA) 
    Panda Cloud Antivirus - PSINFile Filter Driver for XP32  
    http://www.carrona.org/drivers/driver.php?id=PSINFile.sys 
    
    PSINReg.sys Mon Oct 13 21:47:12  2014 (543C2C40) 
    Panda Cloud Antivirus Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=PSINReg.sys 
    
    nvlddmkm.sys Wed Nov 12 21:51:31  2014 (5463C853) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    nvvad64v.sys Thu Nov 20 16:33:54  2014 (546E09E2) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    NvStreamKms.sys Sat Nov 22 08:46:45 2014 (54703F65)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    
    
    Debug session time:  Sun Dec 21 06:37:17.659 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\122014-21843-01.dmp] 
    Built by:  9600.17476.amd64fre.winblue_r5.141029-1500 
    System Uptime: 1 days  21:22:37.375 
    *** WARNING: Unable to verify timestamp for NNSHttp.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for NNSHttp.sys  
    Probably caused by : NNSHttp.sys ( NNSHttp+11e04 ) 
    BugCheck 50,  {ffffe0013b059000, 0, fffff800e8a11e04, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: ffffe0013b059000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff800e8a11e04, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_NNSHttp+11e04 
    BiosVersion  = V10.3 
    BiosReleaseDate = 03/28/2013 
    SystemManufacturer = MSI  
    SystemProductName = MS-7693  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Dec 19 07:50:54.463 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121814-13765-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  20:02:35.180 
    *** WARNING: Unable to verify timestamp for NNSHttp.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for NNSHttp.sys  
    Probably caused by : NNSHttp.sys ( NNSHttp+11e04 ) 
    BugCheck 50,  {ffffe0014b446000, 0, fffff8007357de04, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: ffffe0014b446000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff8007357de04, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_NNSHttp+11e04 
    BiosVersion  = V10.3 
    BiosReleaseDate = 03/28/2013 
    SystemManufacturer = MSI  
    SystemProductName = MS-7693  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Dec 18 11:47:50.849 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121814-14140-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 1 days 4:22:03.565  
    *** WARNING: Unable to verify timestamp for NNSHttp.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for NNSHttp.sys  
    Probably caused by : NNSHttp.sys ( NNSHttp+11e04 ) 
    BugCheck 50,  {ffffe0012a5ff000, 0, fffff8017ca8fe04, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: ffffe0012a5ff000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff8017ca8fe04, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_NNSHttp+11e04 
    BiosVersion  = V10.3 
    BiosReleaseDate = 03/28/2013 
    SystemManufacturer = MSI  
    SystemProductName = MS-7693  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Dec 17 07:25:10.826 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121614-12843-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 1 days 8:35:00.542  
    *** WARNING: Unable to verify timestamp for NNSHttp.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for NNSHttp.sys  
    Probably caused by : NNSHttp.sys ( NNSHttp+11e04 ) 
    BugCheck 50,  {ffffe00080317000, 0, fffff80194dace04, 0} 
    BugCheck Info: PAGE_FAULT_IN_NONPAGED_AREA  (50) 
    Bugcheck code 00000050 
    Arguments: 
    Arg1: ffffe00080317000,  memory referenced. 
    Arg2: 0000000000000000, value 0 = read operation, 1 =  write operation. 
    Arg3: fffff80194dace04, If non-zero, the instruction  address which referenced the bad memory 
    address. 
    Arg4: 0000000000000000,  (reserved) 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_NNSHttp+11e04 
    BiosVersion  = V10.3 
    BiosReleaseDate = 03/28/2013 
    SystemManufacturer = MSI  
    SystemProductName = MS-7693  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Dec 21 19:18:15 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Dec 21 19:18:15 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Dec 21 19:18:15 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1 Pro


    Quote Originally Posted by softwaremaniac View Post
    Apparently, Panda AV is causing the crash.
    I have just uninstalled panda av and replaced it with avast 2015. I also disabled nvidia streamer services and cleared the cache and registry via ccleaner. I'll give an update soon if it bsod again or not in a couple of days.

    Thanks softwaremaniac
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    No problem. Do keep me informed.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1 Pro


    Quote Originally Posted by softwaremaniac View Post
    No problem. Do keep me informed.
    It has been a week since doing the above and my rig has not crashed/bsod-ed since. Thanks again softwaremaniac!
      My System SpecsSystem Spec

  6. #6


    Fairfield County, CT
    Posts : 348
    Windows 7 SP1


    The most common cause of a Panda BSOD is URL monitoring, which is not really needed. It can be turned off very easily.
      My System SpecsSystem Spec

BSOD once a day for 5 days so far- Event 41 Kernel-Power
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