Windows 8 and 8.1 Forums


BSOD Driver State Power Failure

  1. #1


    Posts : 5
    Windows 8.1

    BSOD Driver State Power Failure


    Hi, I've been getting this BSOD error quite frequently now and I'm not sure what the problem is.
    I've attached the zip from the SF Debug Tool.

    Note: I have a modded BIOS for lower GPU voltages from
    L502X modded bioses download (GPU voltages and more!)
    and also have my GPU underclocked if that information is relevant.
    Last edited by Aurum; 19 Dec 2014 at 22:02. Reason: typo

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Aurum & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Sat Dec 20 08:06:04.657 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122014-5562-01.dmp]
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    System Uptime: 0 days 0:08:10.789
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Probably caused by : ntoskrnl.exe ( nt+1509a0 )
     
    BugCheck 9F, {3, ffffe000cf5eb4f0, ffffd00020775960, ffffe000d5bf2bd0}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe000cf5eb4f0, Physical Device Object of the stack
    Arg3: ffffd00020775960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000d5bf2bd0, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 20 07:49:32.898 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122014-6156-01.dmp]
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    System Uptime: 0 days 0:07:56.660
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Probably caused by : ntoskrnl.exe ( nt+1509a0 )
     
    BugCheck 9F, {3, ffffe000de99a060, ffffd00036338960, ffffe000e52bb010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe000de99a060, Physical Device Object of the stack
    Arg3: ffffd00036338960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000e52bb010, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 20 07:41:11.535 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122014-6859-01.dmp]
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    System Uptime: 0 days 0:02:47.298
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Probably caused by : ntoskrnl.exe ( nt+1509a0 )
     
    BugCheck 9F, {3, ffffe000a1819060, ffffd001611f4cb0, ffffe000a5ee5e10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe000a1819060, Physical Device Object of the stack
    Arg3: ffffd001611f4cb0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000a5ee5e10, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 20 02:25:18.333 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122014-5984-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17415.amd64fre.winblue_r4.141028-1500
     
    System Uptime: 0 days 0:02:25.096
     
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+1a4871 )
     
    BugCheck 9F, {3, ffffe0017639b060, ffffd00113db8cb0, ffffe0017ba62e10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe0017639b060, Physical Device Object of the stack
    Arg3: ffffd00113db8cb0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0017ba62e10, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 20 01:59:35.270 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122014-5796-01.dmp]
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    System Uptime: 0 days 0:02:27.033
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Probably caused by : ntoskrnl.exe ( nt+1509a0 )
     
    BugCheck 9F, {3, ffffe0015899c3d0, ffffd0009abed960, ffffe0015e62bd10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe0015899c3d0, Physical Device Object of the stack
    Arg3: ffffd0009abed960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0015e62bd10, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 20 01:25:50.234 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122014-5906-01.dmp]
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    System Uptime: 0 days 0:02:17.996
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Probably caused by : ntoskrnl.exe ( nt+1509a0 )
     
    BugCheck 9F, {3, ffffe00036b9f520, ffffd001623ed960, ffffe0003a5e6d10}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00036b9f520, Physical Device Object of the stack
    Arg3: ffffd001623ed960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe0003a5e6d10, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 20 00:49:57.258 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122014-5875-01.dmp]
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    System Uptime: 0 days 0:02:46.020
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Probably caused by : ntoskrnl.exe ( nt+1509a0 )
     
    BugCheck 9F, {3, ffffe000e219e5a0, fffff800f68dccb0, ffffe000e7e9dd30}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe000e219e5a0, Physical Device Object of the stack
    Arg3: fffff800f68dccb0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe000e7e9dd30, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 20 00:37:35.096 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122014-5375-01.dmp]
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    System Uptime: 0 days 0:03:32.858
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Probably caused by : ntoskrnl.exe ( nt+1509a0 )
     
    BugCheck 9F, {3, ffffe001b3bec060, ffffd000583b1960, ffffe001b926f870}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe001b3bec060, Physical Device Object of the stack
    Arg3: ffffd000583b1960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe001b926f870, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 20 00:13:07.618 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122014-6296-01.dmp]
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    System Uptime: 0 days 0:02:24.380
     
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
     
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
     
    Probably caused by : ntoskrnl.exe ( nt+1509a0 )
     
    BugCheck 9F, {3, ffffe00183dc2060, ffffd000a17ed960, ffffe00188cd8010}
    BugCheck Info: DRIVER_POWER_STATE_FAILURE (9f)
     
    Arguments: 
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe00183dc2060, Physical Device Object of the stack
    Arg3: ffffd000a17ed960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00188cd8010, The blocked IRP
    BUGCHECK_STR:  0x9F
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  WRONG_SYMBOLS
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Sat Dec 20 08:06:04.657 2014 (UTC + 5:30)**************************
    qicflt.sys           Fri Jul  2 07:16:34 2010 (4C2D44FA)
    stdcfltn.sys         Fri Aug 20 23:35:01 2010 (4C6EC3CD)
    HECIx64.sys          Wed Oct 20 05:03:43 2010 (4CBE2AD7)
    Accelern.sys         Mon Dec 13 23:03:51 2010 (4D0658FF)
    SynTP.sys            Fri Dec 17 22:21:13 2010 (4D0B9501)
    iaStor.sys           Thu Jan 13 07:20:12 2011 (4D2E5A54)
    Rt64win7.sys         Fri Jun 10 12:03:15 2011 (4DF1BAAB)
    AMPPAL.sys           Thu Mar 15 18:32:45 2012 (4F61E875)
    Netwsw00.sys         Sun Jun  3 21:03:40 2012 (4FCB83D4)
    IntcDAud.sys         Tue Jun 19 20:10:51 2012 (4FE08F73)
    npf.sys              Fri Mar  1 07:01:24 2013 (513004EC)
    RTCore64.sys         Mon Mar 11 11:02:06 2013 (513D6C56)
    iBtFltCoex.sys       Thu Apr 18 19:47:24 2013 (51700074)
    intelppm.sys         Thu Aug 22 14:16:35 2013 (5215CFEB)
    btmhsf.sys           Thu Sep  5 17:42:49 2013 (52287541)
    igdkmd64.sys         Thu Mar 20 21:10:31 2014 (532B0BEF)
    RTKVHD64.sys         Wed May 14 15:58:52 2014 (53734564)
    asvpndrv.sys         Sun May 18 05:15:09 2014 (5377F485)
    cnnctfy3.sys         Fri Jul 11 17:14:30 2014 (53BFCE1E)
    nvvad64v.sys         Thu Sep  4 22:40:48 2014 (54089D18)
    BthA2DP.sys          Wed Oct  8 13:03:33 2014 (5434E8CD)
    nvpciflt.sys         Thu Nov 13 02:04:27 2014 (5463C453)
    nvkflt.sys           Thu Nov 13 02:06:27 2014 (5463C4CB)
    nvlddmkm.sys         Thu Nov 13 02:21:31 2014 (5463C853)
    VBoxUSBMon.sys       Mon Nov 24 16:36:09 2014 (54731121)
    VBoxNetAdp.sys       Mon Nov 24 16:36:09 2014 (54731121)
    VBoxNetFlt.sys       Mon Nov 24 16:36:09 2014 (54731121)
    VBoxDrv.sys          Mon Nov 24 16:37:17 2014 (54731165)
    idmwfp.sys           Fri Nov 28 21:06:54 2014 (54789696)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 20 07:49:32.898 2014 (UTC + 5:30)**************************
    NvStreamKms.sys      Sat Sep  6 10:07:11 2014 (540A8F77)
    http://www.carrona.org/drivers/driver.php?id=qicflt.sys
    http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=Accelern.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    asvpndrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=cnnctfy3.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys

    Your dumps are severely corrupt . But, fortunately, we got one of the dump files to talk. It seems that the NVIDIA Driver was causing the IRP blockage due to which the bug check was occurring. It seems you are not running the driver from your manufacturer. For laptops, it is strongly suggested to use the driver from manufacturer since they do tweaks to the drivers so that the Graphics Processing Unit Switching works so as to favour performance when required and battery life when required.


    Kindly run the Display Driver Uninstaller from this **LINK**. Once it has removed the NVIDIA Driver, kindly reboot your machine. Once it has rebooted, download the latest NVIDIA Driver from the below link and install it -
    http://www.dell.com/support/home/us/...-l502x/drivers

    Kindly update the highlighted drivers as well.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1


    Hey, thanks for the help.

    I encountered a few System Thread Exception Not Handled. (Nvlddmkm.sys) BSOD errors but after reapplying the BIOS mod and lowering clock speed on my GPU, my system works for now. Tried playing a few games for some time and all is good for now.

    I'll update again if I run into any issues later.
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1


    Hey, I've been running into a new set of problems now.

    BSOD error changed to SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (Nvlddmkm.sys)

    Attached the latest dump.

      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Aurum ^_^,

    I am extremely sorry for the late reply. I have been busy for the past week

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Sat Dec 27 10:44:37.554 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122714-5437-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
     
    System Uptime: 0 days 0:19:18.316
     
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+3ec36c )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff80151e4336c, ffffd000888482a8, ffffd00088847ab0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80151e4336c, The address that the exception occurred at
    Arg3: ffffd000888482a8, Exception Record Address
    Arg4: ffffd00088847ab0, Context Record Address
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_nvlddmkm+3ec36c
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 27 10:24:54.269 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122714-5515-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
     
    System Uptime: 0 days 0:03:21.032
     
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+3ec36c )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff8002c26636c, ffffd001c5f292a8, ffffd001c5f28ab0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8002c26636c, The address that the exception occurred at
    Arg3: ffffd001c5f292a8, Exception Record Address
    Arg4: ffffd001c5f28ab0, Context Record Address
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_nvlddmkm+3ec36c
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 27 10:21:08.817 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122714-6328-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
     
    System Uptime: 0 days 0:00:36.579
     
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+3ec36c )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff8011443b36c, ffffd000b8e9d2a8, ffffd000b8e9cab0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8011443b36c, The address that the exception occurred at
    Arg3: ffffd000b8e9d2a8, Exception Record Address
    Arg4: ffffd000b8e9cab0, Context Record Address
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_nvlddmkm+3ec36c
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 27 10:03:46.864 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122714-6406-02.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
     
    System Uptime: 0 days 0:00:57.625
     
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+3ec36c )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff80041e7b36c, ffffd000369ee2a8, ffffd000369edab0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80041e7b36c, The address that the exception occurred at
    Arg3: ffffd000369ee2a8, Exception Record Address
    Arg4: ffffd000369edab0, Context Record Address
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_nvlddmkm+3ec36c
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 27 10:00:23.707 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122714-5250-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
     
    System Uptime: 0 days 0:00:48.470
     
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+3ec36c )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff801e50a836c, ffffd001a9c332a8, ffffd001a9c32ab0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff801e50a836c, The address that the exception occurred at
    Arg3: ffffd001a9c332a8, Exception Record Address
    Arg4: ffffd001a9c32ab0, Context Record Address
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_nvlddmkm+3ec36c
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Dec 27 09:59:10.897 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\122714-6406-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17476.amd64fre.winblue_r5.141029-1500
     
    System Uptime: 0 days 0:01:05.659
     
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     
    Probably caused by : nvlddmkm.sys ( nvlddmkm+3ec36c )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff8011e00036c, ffffd0007a4f72a8, ffffd0007a4f6ab0}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8011e00036c, The address that the exception occurred at
    Arg3: ffffd0007a4f72a8, Exception Record Address
    Arg4: ffffd0007a4f6ab0, Context Record Address
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  AV_nvlddmkm+3ec36c
     
    CPUID:        "Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz"
     
    MaxSpeed:     2000
     
    CurrentSpeed: 1995
     
      BIOS Version                  A12
     
      BIOS Release Date             09/07/2012
     
      Manufacturer                  Dell Inc.         
     
      Product Name                  Dell System XPS L502X
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Sat Dec 27 10:44:37.554 2014 (UTC + 5:30)**************************
    qicflt.sys           Fri Jul  2 07:16:34 2010 (4C2D44FA)
    stdcfltn.sys         Fri Aug 20 23:35:01 2010 (4C6EC3CD)
    HECIx64.sys          Wed Oct 20 05:03:43 2010 (4CBE2AD7)
    Accelern.sys         Mon Dec 13 23:03:51 2010 (4D0658FF)
    SynTP.sys            Fri Dec 17 22:21:13 2010 (4D0B9501)
    iaStor.sys           Thu Jan 13 07:20:12 2011 (4D2E5A54)
    IntcDAud.sys         Tue Jun 19 20:10:51 2012 (4FE08F73)
    nvlddmkm.sys         Tue Jul 31 20:35:15 2012 (5017F42B)
    nvpciflt.sys         Tue Jul 31 20:35:43 2012 (5017F447)
    nvkflt.sys           Tue Jul 31 20:35:53 2012 (5017F451)
    npf.sys              Fri Mar  1 07:01:24 2013 (513004EC)
    RTCore64.sys         Mon Mar 11 11:02:06 2013 (513D6C56)
    iBtFltCoex.sys       Thu Apr 18 19:47:24 2013 (51700074)
    AMPPAL.sys           Mon Jul 29 16:29:17 2013 (51F64B05)
    intelppm.sys         Thu Aug 22 14:16:35 2013 (5215CFEB)
    btmhsf.sys           Thu Sep  5 17:42:49 2013 (52287541)
    Netwsw00.sys         Sun Jan 26 20:22:40 2014 (52E52138)
    igdkmd64.sys         Thu Mar 20 21:10:31 2014 (532B0BEF)
    RTKVHD64.sys         Wed May 14 15:58:52 2014 (53734564)
    cnnctfy3.sys         Fri Jul 11 17:14:30 2014 (53BFCE1E)
    Rt630x64.sys         Tue Aug 26 11:54:06 2014 (53FC2806)
    BthA2DP.sys          Wed Oct  8 13:03:33 2014 (5434E8CD)
    VBoxNetFlt.sys       Mon Nov 24 16:36:09 2014 (54731121)
    VBoxUSBMon.sys       Mon Nov 24 16:36:09 2014 (54731121)
    VBoxNetAdp.sys       Mon Nov 24 16:36:09 2014 (54731121)
    VBoxDrv.sys          Mon Nov 24 16:37:17 2014 (54731165)
    idmwfp.sys           Fri Nov 28 21:06:54 2014 (54789696)
    http://www.carrona.org/drivers/driver.php?id=qicflt.sys
    http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=Accelern.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys
    http://www.carrona.org/drivers/driver.php?id=nvkflt.sys
    http://www.carrona.org/drivers/driver.php?id=npf.sys
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys
    http://www.carrona.org/drivers/driver.php?id=Netwsw00.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=cnnctfy3.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys

    It seems you haven't installed the correct version of the NVIDIA Driver. According to your dump files, the version is from 2012 whereas on the link I provided you with, the latest version available is dated 2013. Kindly re-run the Display Driver Uninstaller and install that version. You need to make sure that the Operating System selected on that page is Windows 8 64-Bit.

    Also, kindly update your BIOS (Available at the Support Page for your laptop) since it is very old. The newer BIOS adds enhanced support for Windows 8. Please note that updating the BIOS is a very risky process and even a small mistake could damage the motherboard permanently. So, please make sure you read the instructions properly.

    Furthermore, please update the above highlighted drivers like I asked in my previous post.

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8.1


    Hey, thanks for checking up on this again!

    I downloaded the drivers from the link you gave, couldn't find any other links for updated drivers. I checked the version from the website and couldn't find the 2013 driver download link.

    My BIOS is version A12 which is also the latest on the website so not sure where you can see the newer one?

    For third party drivers, I updated all of them to the latest versions I could find..
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hey Aurum ^_^,

    It seems that there are two different versions of BIOS sent with your laptop models, probably in different regions.

    The 2013 driver is here - nVIDIA Geforce GT5xxM, GT6xxM Family Graphics Driver Driver Details | Dell US

    Also, make sure your Intel Drivers are up-to-date - Intel HD 2000/3000 Graphics Driver Driver Details | Dell US

    Also, were you facing this issue in Windows 8 before updating to Windows 8.1?

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8.1


    Even thought the page says updated 31 Dec 2013, the actual driver download still links to version 305.42 which is from 26 Oct 2012.

    Yeah, my Intel drivers are up to date.

    I jumped straight from Windows 7 to Windows 8.1 but I wasn't facing issues in either until about a few months ago.

    I guess there might be an actual hardware issue related to GPU overheating.

    Thanks for your help!
      My System SpecsSystem Spec

  9. #9


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Aurum View Post
    Even thought the page says updated 31 Dec 2013, the actual driver download still links to version 305.42 which is from 26 Oct 2012.

    Yeah, my Intel drivers are up to date.

    I jumped straight from Windows 7 to Windows 8.1 but I wasn't facing issues in either until about a few months ago.

    I guess there might be an actual hardware issue related to GPU overheating.

    Thanks for your help!
    Hi Aurum ^_^,

    Let's check the hardware as well. Kindly run Furmark Test below and report back the results -

    FurMark download site
    : FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net (appears to be bundled w/bloatware now - 12 Aug 2014)
    Try downloading from one of the major download sites. Here's a link to it at Major Geeks (as of 12 Aug 2014): Download FurMark - MajorGeeks
    FurMark Setup:
    - If you have more than one GPU, select Multi-GPU during setup
    - In the Run mode box, select "Stability Test" and "Log GPU Temperature"
    Click "Go" to start the test (Looks like it's "BURN-IN test" now)
    - Run the test until the GPU temperature maxes out - or until you start having problems (whichever comes first).
    NOTE: Set the alarm to go off at 90║C. Then watch the system from that point on. If the system doesn't display a temperature, watch it constantly and turn it off at the first sign of video problems. DO NOT leave it it unmonitored, it can DAMAGE your video card!!!
    If the temperature gets above 100║C, quit the test - the video card is overheating.
    - Click "Quit" to exit

    What you are looking for:
    - excessive heat from the GPU (report back with anything over 90║C)
    - problems with the video display (picture is distorted or jumbled, picture turns black, etc)
    - problems reported by the program (I haven't seen this, but "just in case")

    Dual Video Cards:
    Some tips for dual (or more) video cards:
    [TIPS] How to Enable SLI and CrossFire Support for OpenGL Applications | Geeks3D
    (Tips) How To Enable SLI and CrossFire Support for MSI Kombustor 2.0 | Geeks3D

    If it still doesn't work, test the cards individually.
    Let me know how it goes ^_^
      My System SpecsSystem Spec

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