Windows 8 and 8.1 Forums

Multiple BSOD since receiving new computer - KMODE & IRQL

  1. #71

    Posts : 61
    Windows 8.1 x64

    The Intel driver update program didn't find anything that was out dated. I ran a Dell scan and it did find a Chipset update; however, the version I currently have is newer than the one they wanted me to update to. Ugh. I guess I'll wait for another BSOD and go from there.

      My System SpecsSystem Spec

  2. #72

    Posts : 2,480
    Windows 10 Pro x64

    Start the HW testing. I gave you a link couple of posts back. Although, be very careful and follow the instructions to the letter.
      My System SpecsSystem Spec

  3. #73

    Posts : 61
    Windows 8.1 x64

    Well, everything was fine from 12/30/14 to 1/7/15. Now it's crashed twice. Once on 1/7/15 and again last night. Any drivers causing it?
      My System SpecsSystem Spec

  4. #74

    Posts : 2,480
    Windows 10 Pro x64

    Drivers look OK. You could enable Driver Verifier just to make sure: Driver Verifier - BSOD related - Windows 10, 8.1, 8, 7 & Vista - Sysnative Forums
    Keep me posted.
      My System SpecsSystem Spec

  5. #75

    Posts : 61
    Windows 8.1 x64

    Anything else in the dump files show any reason it should crash? I know the most recent crash was the storport.sys file. What exactly is that file?
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  6. #76

    Posts : 2,480
    Windows 10 Pro x64

    No, it looks fine. I'm suspecting either some driver that has to be detected by Driver Verifier, or a HW issue of some sort.
    Storport.sys is a system file used for managing storage devices in Windows OS.
      My System SpecsSystem Spec

  7. #77

    Posts : 2,480
    Windows 10 Pro x64

    Also, try testing your HDD with Seatools for DOS (bootable image) :
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  8. #78

    6: kd> .bugcheck
    Bugcheck code 000000FC
    Arguments ffffd001`db523180 80000000`00bda963 ffffd001`db54d790 00000000`00000002
    6: kd> kn
     # Child-SP          RetAddr           Call Site
    00 ffffd001`db54d4e8 fffff803`b4fb1708 nt!KeBugCheckEx
    01 ffffd001`db54d4f0 fffff803`b4e784ec nt!MI_CHECK_KERNEL_NOEXECUTE_FAULT+0x4d758
    02 ffffd001`db54d530 fffff803`b4e5b4a9 nt!MiSystemFault+0xafc
    03 ffffd001`db54d5d0 fffff803`b4f5dd2f nt!MmAccessFault+0x769
    04 ffffd001`db54d790 ffffd001`db523180 nt!KiPageFault+0x12f
    05 ffffd001`db54d928 ffffd001`db523180 0xffffd001`db523180
    06 ffffd001`db54d930 ffffe001`9644a430 0xffffd001`db523180
    07 ffffd001`db54d938 00000003`15df0087 0xffffe001`9644a430
    08 ffffd001`db54d940 00000000`00000000 0x00000003`15df0087
    //A driver attempted to execute a non executable address within memory
    6: kd> !address ffffd001`db523180
    Mapping user range ...
    Mapping system range ...
    Mapping non addressable range ...
    Mapping page tables...
    Mapping hyperspace...
    Mapping HAL reserved range...
    Mapping User Probe Area...
    Mapping system shared page...
    Mapping system cache working set...
    Mapping loader mappings...
    Mapping system PTEs...
    Mapping system paged pool...
    Mapping session space...
    Mapping dynamic system space...
    Mapping PFN database...
    Mapping non paged pool...
    Mapping VAD regions...
    Mapping module regions...
    Mapping process, thread, and stack regions...
    Mapping system cache regions...
    Base Address:           ffff0800`00000000
    End Address:            fffff680`00000000
    Region Size:            0000ee80`00000000
    VA Type:                SystemRange
    VAD Address:            0x0
    Commit Charge:          0x100000004
    Protection:             0x7fee894ff88 []
    Memory Usage:           Private
    No Change:              yes
    More info:              !vad 0xffff080000000000
    //Private system range address was the cause of the attempted execute
    6: kd> !pte 8000000000bda963
                                               VA 8000000000bda963
    PXE at FFFFF6FB7DBED000    PPE at FFFFF6FB7DA00000    PDE at FFFFF6FB40000028    PTE at FFFFF68000005ED0
    contains 0250000000C37867  contains 0000000000000000
    GetUlongFromAddress: unable to read from fffff803b5166104
    pfn c37       ---DA--UWEV  not valid
    WARNING: noncanonical VA, accesses will fault !
    //We can see any kind of access will cause a fault, and therefore a crash
    We will need a Complete Memory Dump as minidumps are practically useless.

    Go the Start
    Right click My Computer
    Select Properties
    Click Advanced system settings
    Click on the Advanced tab
    Select Settings under Startup and Recovery
    Then under Write debugging information select Complete memory dump.

    Once a dump is created go to:

    Copy the file to the desktop, zip it up and upload it to a file sharing site like Onedrive. After the upload is done post the download link in your next reply.
      My System SpecsSystem Spec

  9. #79

    Posts : 61
    Windows 8.1 x64

    Here's the BSOD file requested. The complete dump file has been zipped and is in the process of being uploaded to OneDrive. It's 6.5 gb, so once it's uploaded, I'll post the link. Please help...

    **Quick edit: I have had Driver Verifier activated for about three-four days now. Just wanted to tell ya'll that...
      My System SpecsSystem Spec

  10. #80

    Posts : 61
    Windows 8.1 x64
      My System SpecsSystem Spec

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Multiple BSOD since receiving new computer - KMODE & IRQL
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