Windows 8 and 8.1 Forums


File transfer between 2 drives failed now computer freezes

  1. #1


    Posts : 4
    Windows 8.1 64-bit

    File transfer between 2 drives failed now computer freezes


    Hi there eightforums,

    Yesterday I was transferring files from one internal drive to the other when the file transfer process froze, and then my computer froze. After 10 minutes I powered off the computer by holding down the power button. Since then windows cannot operate for more than 3 to 4 minutes. Same problem operating the computer on a clean boot. During this time disk usage in the task manager goes up to 100% and stays there. I can run the computer in safe mode without the problem manifesting. I have performed a system restore but that did not resolve the issue. I ran chkdsk on C: and D: successfully but the issue persisted. I also defragged C: drive (OS is on C with defraggler in safe mode. Tried to defrag D: next but got BSOD with error KERNAL_DATA_INPAGE_ERROR (spaceport.sys). Windows still freezes within minutes.

    I've tried googling different versions of this problem but none of the suggestions (mostly to try and end tasks in task manager before windows freezes) have been successful. I'm at the end of what I can try and do via google-fu and I'm hoping someone here can help (please). SF Debug Tool files attached.

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    I suggest you to open the case and make sure all the cables (power & sata) connected to D: drive are tightly connected then try running chkdsk again.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1 64-bit


    Thanks for the quick response! I'm a little hesitant to open it up, it's an ASUS laptop (looks like I forgot to put that in the OP) and I've never opened a laptop before. When I'm in safe mode I can still access files from D: - I just watched a movie off of it this evening. Would that indicate that the connections are good? edit - didn't actually watch (safe mode = no sound) just let it play through to see if it would crash while I was watching TV
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    OK. I thought that you have a desktop PC. When you run chkdsk, Did you run with /r option ?
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1 64-bit


    Yes, I ran it with the /f /r /x commands on both drives. I ran it from the command prompt option under the windows 8 restart recovery option in settings. Took a few tries but eventually I got it to run all the way through on both drives.
      My System SpecsSystem Spec

  6. #6


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    OK. So both of the drives are good but to make sure. Download: CrystalDiskInfo.V6.2.0 and double check if they are both in good health.

    Looking at your BSOD dmp file. It indicates that you have a memory corruption, so the next step is to run memory diagnostic.
    Download: Memtest86+ - Advanced Memory Diagnostic Tool, put in a USB stick and boot up to run the test. You need to run for at least 5 passes unless errors occur earlier.

    FYI, when copying/moving files from one HDD to another HDD. RAM is used as a buffer and if the RAM is bad, it will also cause the problem.

    Good luck.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1 64-bit


    Running into some trouble with these next two steps. I downloaded and unzipped crystaldisk, but could not find anything within the folder to install or run. I downloaded Memtest 86+ and put it onto a usb drive (reformatted as requested by memtest) but cannot seem to get the machine to boot via the usb. I went into the UEFI settings and changed the boot order to boot the usb first, and I turned off secure boot. When I save and exit I am booted back into Windows normally. Any thoughts on what I may be missing?
      My System SpecsSystem Spec

  8. #8


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    1. Try another link for diskinfo: CrystalDiskInfo5_6_2Shizuku.zip . Just unzip and run.
    2. In addition to turn off secure boot. You might have to set to boot with MBR. Make sure you set the boot priority to boot from USB first or from the boot menu, select the USB containing Memory Diagnostic.
      My System SpecsSystem Spec

File transfer between 2 drives failed now computer freezes
Related Threads
I just built a news system and did a clean install of 8.1 Pro 64-bit. Activated it without problems and did a clone to file using Paragon. Copied the clone to multiple drives to use on the same computer, to keep gaming on a separate disk. Everything worked perfectly until this morning when windows...
Hello everyone! My name is Alex Boguszewski. I bought a laptop, specifically the Samsung QX410-J01. The Laptop came pre-installed with Windows 7, and I upgraded to Windows 8 on 10/26/2012. I bought the Windows 8 Pro product key, downloaded, and upgraded to Windows 8. Just last week my laptops...
Hi all, I have just installed windows 8.1 on my tower PC. The previous set up has 2 software RAID mirrors set up using the Win 7 functionality. Upon loading Win 8.1 the 4 drives (2x mirrors) are recognized by Computer Management correctly, but show up as failed. Trying to "Reactivate" these...
The computer I am using is a Dell Inspiron M5040 laptop. I got a Samsung 840 Pro Series SSD to replace my HDD, and used the Samsung Software that came with it to image my OS over to the SSD. It had an error at first, so I removed my antivirus program and ran it again, and it worked. ...
License Transfer to New Computer in Windows Updates & Activation
Apologies if this has been addressed. I had Win 8 Pro (not an OEM version) running and upgraded to 8.1 Pro via the Windows Store. Can this license with Win 8.1 be transferred to a new computer that I plan on building? Thanks.
I have two ASUS Q200e laptops. One has Win8 Home Premium as installed by ASUS. The other, for embarrassing reasons, has Win8 Home Premium installed from a retail DVD. I would like to move the ASUS theme from the first to the second. I copied the ASUS theme from the first to the second but second...
Solved Transfer Upgrade to Another Computer? in Installation & Setup
Maybe a dumb question: I have a Win7 desktop and may buy a Win7 laptop. With the latter purchase, I could get the Win8 upgrade for $14.99. Would it have to be installed on the laptop, or could I run it on the desktop (which I'd rather do)? Thanks.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook