Windows 8 and 8.1 Forums

BSOD error 0x00000024

  1. #1

    Posts : 2

    BSOD error 0x00000024

    I am getting BSOD error.

    Error Code: 0x00000024 (0x000000b500190637, 0xffffd000368943c8, 0xffffd00036893bd0, 0xfffff8000f8faa16).

    Please mention the reason which is causing this. And how can I troubleshoot it?

    Here is the attachment:- Attachment 55323Attachment 55323


      My System SpecsSystem Spec

  2. #2

    Posts : 2,480
    Windows 10 Pro x64

    Update Intel driver. Run SFC SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums and Disk Check: Disk Check - Windows 7 Help Forums
    HECIx64.sys Wed Oct 20 01:33:43 2010  (4CBE2AD7) 
    Intel Management Engine Interface 
    GEARAspiWDM.sys Thu May 3 21:56:17  2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear Software.[br]Also comes  with iTunes 
    lvrs64.sys Tue Oct 23 04:11:24  2012 (5085FCCC) 
    Logitech Camera driver 
    lvuvc64.sys Tue Oct 23 04:12:08  2012 (5085FCF8) 
    Logitech USB Video Class Driver (WebCam) 
    klpd.sys Fri Apr 12 13:34:45 2013  (5167F155) 
    Kaspersky antivirus driver 
    Rt630x64.sys Fri May 10 11:59:08 2013  (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    klim6.sys Thu Jul 11 09:53:56  2013 (51DE6494) 
    Kaspersky Lab Intermediate Network Driver 
    klmouflt.sys Thu Aug 8 15:09:08 2013  (52039874) 
    KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky) 
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    kl1.sys Fri Oct 18 11:18:22 2013  (5260FCDE) 
    Kaspersky Unified Driver 
    kneps.sys Thu Oct 31 14:45:52 2013  (52725F10) 
    Kaspersky KNEPS Power driver 
    klkbdflt.sys Fri Dec 27 14:35:56  2013 (52BD823C) 
    Kaspersky KLKBDFLT Keyboard Device Filter 
    klwfp.sys Wed Feb 5 14:33:44 2014  (52F23DB8) 
    klwfp.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    klflt.sys Sun Mar 2 00:02:12 2014 (531266F4) 
    Kaspersky driver -  unable to locate a name for it. 
    klif.sys Thu Mar 6 17:38:02 2014  (5318A46A) 
    Klif Mini-Filter fre_wnet_x86 (Kaspersky) 
    iwdbus.sys Thu Mar 13 22:59:14 2014  (53222A32) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    igdkmd64.sys Sat May 17 06:17:35  2014 (5376E2DF) 
    Intel Graphics driver 
    Debug session time: Wed  Dec 10 09:21:07.475 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\121014-26625-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 2 days 2:21:11.409  
    Probably caused by : fltmgr.sys ( fltmgr!TreeUnlinkNoBalance+6 )  
    BugCheck 24, {b500190637, ffffd000368943c8, ffffd00036893bd0,  fffff8000f8faa16} 
    BugCheck Info: NTFS_FILE_SYSTEM (24)  
    Bugcheck code 00000024 
    Arg1: 000000b500190637 
    Arg2:  ffffd000368943c8 
    Arg3: ffffd00036893bd0 
    Arg4: fffff8000f8faa16  
    PROCESS_NAME: System 
    BUGCHECK_STR: 0x24 
    FAILURE_BUCKET_ID: 0x24_fltmgr!TreeUnlinkNoBalance  
    MaxSpeed: 2900 
    CurrentSpeed: 2893 
    BiosVersion =  BFH6110H.86A.0009.2013.0715.1155 
    BiosReleaseDate = 07/15/2013  
    SystemManufacturer = 
    SystemProductName =  
    --- E O J --- 2014 Dec 16 10:25:36 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Dec 16 10:25:36 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Dec 16 10:25:36 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

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