Windows 8 and 8.1 Forums


BSOD while playing CS:GO and others

  1. #1


    Posts : 1
    Windows 8

    BSOD while playing CS:GO and others


    Hi.

    I have a BSOD-problem when playing CS:GO. Happened twice in a couple of hours last night. The BSOD is blurry, so I am not able to read anything on it.
    I also have a problem sometimes with my computer not waking up the monitor when I have been away for a little while. The PC is running, but no picture.

    See attachment for a dump.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The drivers for this device aren't installed:
    SM Bus Controller PCI\VEN_8086&DEV_8C22&SUBSYS_85341043&REV_05\3&11583659&0&FB The drivers for this device are not installed.
    Please install the latest, Win8.1 compatible chipset drivers for your system. These will be available either from the system/motherboard manufacturer - or from the Intel Download Cente

    I also suggest:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Get ALL available, Win8.1 compatible updates from the manufacturer's website.
    3. Start with these free hardware diagnostics: Hardware Diagnostics
    4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings

    Out of 6 memory dumps there were 5 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
    - borked (broken) hardware (several different procedures used to isolate the problem device)
    - BIOS issues (check for updates at the motherboard manufacturer's website)
    - overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
    - dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
    - missing Windows Updates
    - compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
    - low-level driver problems
    - or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

    Please get a head start on the hardware diagnostics - they are located here: Hardware Diagnostics

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Dec 14 15:34:06.514 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121414-6953-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 0:38:15.211
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :ntkrnlmp.exe ( nt!PpmUpdatePerformanceFeedback+fe )
    BugCheck 1E, {ffffffffc0000005, fffff80004245b7e, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80004245b7e, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_nt!PpmUpdatePerformanceFeedback
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Dec 10 11:34:33.889 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121014-6062-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 7:56:58.586
    Probably caused by :hardware ( dxgmms1!VidSchiSendToExecutionQueue+3f8 )
    BugCheck 1000007E, {ffffffffc000001d, fffff8004b3a13c8, ffffd0008222e648, ffffd0008222de50}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    Arguments: 
    Arg1: ffffffffc000001d, The exception code that was not handled
    Arg2: fffff8004b3a13c8, The address that the exception occurred at
    Arg3: ffffd0008222e648, Exception Record Address
    Arg4: ffffd0008222de50, Context Record Address
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: IP_MISALIGNED_dxgmms1.sys
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  0804
      BIOS Release Date             01/06/2014
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 30 16:14:18.060 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\113014-3953-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 3:08:27.755
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    Probably caused by :atikmdag.sys ( atikmdag+1909d8 )
    BugCheck FC, {ffffe0008a813140, 80000000d6df2963, ffffd000a2de77a0, 2}
    BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
    Arguments: 
    Arg1: ffffe0008a813140, Virtual address for the attempted execute.
    Arg2: 80000000d6df2963, PTE contents.
    Arg3: ffffd000a2de77a0, (reserved)
    Arg4: 0000000000000002, (reserved)
    BUGCHECK_STR:  0xFC
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  vlc.exe
    FAILURE_BUCKET_ID: 0xFC_atikmdag+1909d8
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  0804
      BIOS Release Date             01/06/2014
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov 29 05:21:26.186 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112914-4046-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 22:14:57.882
    Probably caused by :ntkrnlmp.exe ( nt!ObpCreateHandle+3cd )
    BugCheck 3B, {c000001d, fffff803fa2444dd, ffffd00118db5d10, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
    Arguments: 
    Arg1: 00000000c000001d, Exception code that caused the bugcheck
    Arg2: fffff803fa2444dd, Address of the instruction which caused the bugcheck
    Arg3: ffffd00118db5d10, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  payday2_win32_
    FAILURE_BUCKET_ID: 0x3B_nt!ObpCreateHandle
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov 19 14:56:48.392 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111914-4343-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:2 days 13:08:36.090
    Probably caused by :ntkrnlmp.exe ( nt!KeQueryLogicalProcessorRelationship+34c )
    BugCheck A, {8, 7, 1, fffff80299ef2210}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
    Arguments: 
    Arg1: 0000000000000008, memory referenced
    Arg2: 0000000000000007, IRQL
    Arg3: 0000000000000001, bitfield :
        bit 0 : value 0 = read operation, 1 = write operation
        bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80299ef2210, address which referenced memory
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: AV_nt!KeQueryLogicalProcessorRelationship
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  0804
      BIOS Release Date             01/06/2014
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Nov  4 16:32:10.023 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110414-5609-01.dmp]
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
    System Uptime:1 days 0:18:05.720
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3bb2d )
    BugCheck 1E, {ffffffffc0000005, 0, 8, 0}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: 0000000000000000, The address that the exception occurred at
    Arg3: 0000000000000008, Parameter 0 of the exception
    Arg4: 0000000000000000, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  payday2_win32_
    FAILURE_BUCKET_ID: 0x1E_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  0804
      BIOS Release Date             01/06/2014
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Dec 14 15:34:06.514 2014 (UTC - 5:00)**************************
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    HECIx64.sys                 Mon Dec 17 14:32:21 2012 (50CF7345)
    au630x64.sys                Thu Mar 14 05:44:07 2013 (51419BE7)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    cxbu0x64.sys                Thu Mar 20 08:00:07 2014 (532AD847)
    avgrkx64.sys                Wed Jun 18 15:03:17 2014 (53A1E275)
    avgdiska.sys                Wed Jun 18 15:03:29 2014 (53A1E281)
    avgidsha.sys                Wed Jun 18 15:03:31 2014 (53A1E283)
    AMDACPKSL.SYS               Sat Jun 21 22:31:43 2014 (53A6400F)
    AtihdWB6.sys                Sat Jun 21 22:32:00 2014 (53A64020)
    avgloga.sys                 Fri Jul 18 09:53:20 2014 (53C926D0)
    avgldx64.sys                Thu Aug 28 15:47:21 2014 (53FF8749)
    avgwfpa.sys                 Wed Sep 24 15:03:37 2014 (54231589)
    avgmfx64.sys                Sun Oct  5 15:41:36 2014 (54319EF0)
    avgidsdrivera.sys           Wed Oct 29 16:35:10 2014 (54514F7E)
    avgtpx64.sys                Wed Nov  5 10:35:04 2014 (545A43A8)
    atikmpag.sys                Thu Nov 20 21:08:54 2014 (546E9EB6)
    amdacpksd.sys               Thu Nov 20 21:18:16 2014 (546EA0E8)
    atikmdag.sys                Thu Nov 20 21:30:27 2014 (546EA3C3)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 30 16:14:18.060 2014 (UTC - 5:00)**************************
    atikmpag.sys                Mon Sep 15 17:59:06 2014 (5417612A)
    atikmdag.sys                Mon Sep 15 18:21:08 2014 (54176654)
    
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=au630x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=cxbu0x64.sys
    http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgdiska.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=avgloga.sys
    http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
    http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
    http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
    http://www.carrona.org/drivers/driver.php?id=avgtpx64.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
      My System SpecsSystem Spec

BSOD while playing CS:GO and others
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