Windows 8 and 8.1 Forums


BSOD playing games, or watching videos

  1. #1


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free

    BSOD playing games, or watching videos


    Been getting a lot of BSODs lately, they used to happen frequently then they kind of just stopped, and now they seem to be starting up again for some reason, so I decided to finally try and get some help. I've attached the minidump file and I did a driver verifier which resulted in a BSOD immediately as I tried to sign back into windows 8 stating "driver verifier detected violation". So this happened twice before I went back into safe mode and disabled driver verifier. There are a few minidump files before the 2 from tonight and they are just random BSOD's that have happened in the past week I guess. Hope I've done this correctly, and it is greatly appreciated for anyone who helps.

    Attachment 55199

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    There is a lot of errors. Update drivers in red. Stop using Razer devices for the time being and remove their drivers. Update your Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless WiFi Link Adapter, CD-ROM Class Filter Driver by Gear Software, Also comes with iTunes, and Sonic CD/DVD driver (used by many different CD/DVD programs).

    Code:
    WPRO_41_2001.sys Mon Nov 7 22:04:48 2011  (4EB847F0) 
    CACE Technologies WinPcap Packet Driver 
    http://www.carrona.org/drivers/driver.php?id=WPRO_41_2001.sys 
    
    CLVirtualDrive.sys Mon Dec 26 14:26:47 2011 (4EF87617)  
    CyberLink Virtual Device Driver 
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys 
    
    btmaux.sys Tue Apr 24  08:34:35 2012 (4F96497B) 
    Intel Bluetooth Auxiliary Service 
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys 
    
    PxHlpa64.sys Tue Apr 24 19:26:29  2012 (4F96E245) 
    Sonic CD/DVD driver (used by many different CD/DVD programs)  
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys 
    
    GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    ikbevent.sys Tue Jun 12  21:22:18 2012 (4FD796EA) 
    Intel Keyboard Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=ikbevent.sys 
    
    imsevent.sys Thu Jun 14 03:35:28  2012 (4FD93FE0) 
    Intel Mouse Class Upper Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=imsevent.sys 
    
    HECIx64.sys Tue Jul 3 00:14:58  2012 (4FF21D62) 
    Intel Management Engine Interface 
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys 
    
    iBtFltCoex.sys Wed Jul 4 00:22:55  2012 (4FF370BF) 
    Intel Centrino Wireless (Bluetooth Adapter driver 
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys 
    
    btmhsf.sys Sat Jul 14 15:31:32  2012 (500174B4) 
    Intel Proset Bluetooth HighSpeed Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys 
    
    iwdbus.sys Mon Jul 23 22:19:17 2012  (500DB1C5) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    WirelessButtonDriver64.sys Fri Jul  27 22:22:12 2012 (5012F874) 
    HP wireless driver - 1st seen in Windows  8[br]Apparently related to various keyboard functions and FN key 
    http://www.carrona.org/drivers/driver.php?id=WirelessButtonDriver64.sys 
    
    RtsBaStor.sys Mon  Jul 30 08:08:03 2012 (501624C3) 
    Realtek Pcie CardReader Driver for  2K/XP/Vista/Win7 
    http://www.carrona.org/drivers/driver.php?id=RtsBaStor.sys 
    
    Rt630x64.sys Mon Jul 30 18:03:12  2012 (5016B040) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    iaStorA.sys Tue Jul 31 20:21:21  2012 (50182221) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    dump_iaStorA.sys Tue Jul 31  20:21:21 2012 (50182221) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    hpdskflt.sys Thu Aug 9  16:17:49 2012 (5023C68D) 
    HP Mobile Data Protection System Disk Filter 
    http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys 
    
    Accelerometer.sys Thu Aug 9  16:19:28 2012 (5023C6F0) 
    HP Mobile Data Protection System Accelerometer  
    http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys 
    
    SynTP.sys Sat Aug 25  01:20:26 2012 (50380C3A) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Smb_driver_Intel.sys Sat Aug 25  01:22:13 2012 (50380CA5) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    stwrt64.sys Thu Oct 25 05:58:55 2012  (5088B8FF) 
    SigmaTel High Definition Audio Codec 
    http://www.carrona.org/drivers/driver.php?id=stwrt64.sys 
    
    intelppm.sys Tue Nov 6 04:55:02  2012 (50988A16) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    ISCTD64.sys Tue Nov 27 20:52:34  2012 (50B51A02) 
    Intel Smart Connect Technology Driver 
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys 
    
    AMPPAL.sys Tue May 21 17:12:37  2013 (519B8EE5) 
    Intelฎ Centrinoฎ Bluetooth 3.0 + High Speed Virtual Adapter  driver 
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys 
    
    BthA2DP.sys Sat Jun 1 05:08:25 2013  (51A965A9) 
    Bluetooth A2DP Driver - uncertain if this is a Windows driver or  a 3rd party bluetooth driver. See bthav.sys for more speculation 
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys 
    
    NETwew00.sys Thu Aug 22 23:20:34  2013 (521680A2) 
    Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless WiFi Link  Adapter (Windows 8 only AFAIK). 
    http://www.carrona.org/drivers/driver.php?id=NETwew00.sys 
    
    amdkmpfd.sys Fri Dec 13 06:33:43  2013 (52AA9C37) 
    AMD PCI Root Bus Lower Filter 
    http://www.carrona.org/drivers/driver.php?id=amdkmpfd.sys 
    
    rzpmgrk.sys Thu Apr 17 21:36:12  2014 (53502D2C) 
    
    rzpmgrk.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    IntcDAud.sys Tue Sep 9 14:13:01 2014 (540EEECD)  
    Intel Graphics Media Accelerator HD Driver 
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys 
    
    atikmpag.sys Mon Sep 15 23:59:06  2014 (5417612A) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Tue Sep 16 00:21:08  2014 (54176654) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    igdkmd64.sys Fri Sep 26 15:42:04  2014 (54256D2C) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    rzpnk.sys Fri Oct 17 21:38:10  2014 (54417022) 
    Razer Overlay Support 
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys 
    
    
    
    Debug session time: Sat Dec  13 09:54:44.998 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\121314-22281-01.dmp] 
    Built by:  9200.17166.amd64fre.win8_gdr.141031-1551 
    System Uptime: 0 days 0:01:09.907  
    *** WARNING: Unable to verify timestamp for rzpmgrk.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for rzpmgrk.sys  
    Probably caused by : rzpmgrk.sys ( rzpmgrk+1430 ) 
    BugCheck C4, {f6, 34,  fffffa8011174080, fffff8802af0a430} 
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION  (c4) 
    Bugcheck code 000000c4 
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)  
    Arguments: 
    Arg1: 00000000000000f6, Referencing user handle as  KernelMode. 
    Arg2: 0000000000000034, Handle value being referenced. 
    Arg3:  fffffa8011174080, Address of the current process. 
    Arg4: fffff8802af0a430,  Address inside the driver that is performing the incorrect reference.  
    BUGCHECK_STR: 0xc4_f6 
    PROCESS_NAME: BioMonitor.exe  
    FAILURE_BUCKET_ID: 0xc4_f6_VRF_rzpmgrk+1430 
    MaxSpeed: 2200  
    CurrentSpeed: 2195 
    BiosVersion = F.25 
    BiosReleaseDate = 01/21/2013  
    SystemManufacturer = Hewlett-Packard 
    SystemProductName = HP ENVY m6  Notebook PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Tue Dec 9 12:43:33.244 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120914-24531-01.dmp] 
    Built by:  9200.16912.amd64fre.win8_gdr.140502-1507 
    System Uptime: 0 days 2:25:08.072  
    *** WARNING: Unable to verify timestamp for NETwew00.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for NETwew00.sys  
    Probably caused by : nwifi.sys ( nwifi!Pt6RepackRecvNBL+26a ) 
    BugCheck  1000007E, {ffffffffc000001d, fffff8802a27f01a, fffff8802ab80368,  fffff8802ab7fba0} 
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
    Bugcheck code 1000007E 
    Arguments: 
    Arg1:  ffffffffc000001d, The exception code that was not handled 
    Arg2:  fffff8802a27f01a, The address that the exception occurred at 
    Arg3:  fffff8802ab80368, Exception Record Address 
    Arg4: fffff8802ab7fba0, Context  Record Address 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID: AV_BAD_IP_nwifi!Pt6RepackRecvNBL  
    MaxSpeed: 2200 
    CurrentSpeed: 2195 
    BiosVersion = F.25  
    BiosReleaseDate = 01/21/2013 
    SystemManufacturer = Hewlett-Packard  
    SystemProductName = HP ENVY m6 Notebook PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Fri Dec 5 19:04:21.794 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120514-26156-01.dmp] 
    Built by:  9200.16912.amd64fre.win8_gdr.140502-1507 
    System Uptime: 1 days 9:55:42.594  
    Probably caused by : hardware ( nt!ObpLookupObjectName+11c ) 
    BugCheck  3B, {c000001d, fffff801bac37c3c, fffff880187f3e80, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c000001d,  Exception code that caused the bugcheck 
    Arg2: fffff801bac37c3c, Address of  the instruction which caused the bugcheck 
    Arg3: fffff880187f3e80, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: dwm.exe 
    FAILURE_BUCKET_ID: IP_MISALIGNED  
    MaxSpeed: 2200 
    CurrentSpeed: 2195 
    BiosVersion = F.25  
    BiosReleaseDate = 01/21/2013 
    SystemManufacturer = Hewlett-Packard  
    SystemProductName = HP ENVY m6 Notebook PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Thu Dec 4 09:07:53.300 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120414-23156-01.dmp] 
    Built by:  9200.16912.amd64fre.win8_gdr.140502-1507 
    System Uptime: 1 days 22:04:53.077  
    *** WARNING: Unable to verify timestamp for PxHlpa64.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for PxHlpa64.sys 
    ***  WARNING: Unable to verify timestamp for GEARAspiWDM.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for GEARAspiWDM.sys 
    Probably  caused by : PxHlpa64.sys ( PxHlpa64+5e56 ) 
    BugCheck D1, {28, 2, 0,  fffff8800170a84e} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: 0000000000000028,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff8800170a84e,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  AV_PxHlpa64+5e56 
    MaxSpeed: 2200 
    CurrentSpeed: 2195 
    BiosVersion =  F.25 
    BiosReleaseDate = 01/21/2013 
    SystemManufacturer = Hewlett-Packard  
    SystemProductName = HP ENVY m6 Notebook PC  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2014 Dec 13 11:11:34 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Dec 13 11:11:34 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Dec 13 11:11:34 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free


    Okay I'll work on that for now but one other thing in the meantime, I also did a scannow in cmd and got corrupt files error, then I tried to do restorehealth and got another error... -.- here is a picture and DISM log file

    Attachment 55202

    Attachment 55203
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

  5. #5


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free


    Quote Originally Posted by softwaremaniac View Post
    So, I've updated the drivers in red, and the intel wireless ones, and the cd-rom class driver by gear software. I also uninstalled razer synapse (which I believe uninstalled the driver as well). Then I followed the instructions for the chkdsk above, and it fixed a few problems successfully, where I then proceeded to redo a scannow and it found no errors this time around. Finally I did a RestoreHealth command and it came up with the same exact error still
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    OK, but there are no more errors on SFC. Is your PC still BSODing?
      My System SpecsSystem Spec

  7. #7


    Posts : 2,480
    Windows 10 Pro x64


    For dism, you could try resetting all your win updates. Via option Three: Windows Update - Reset - Windows 7 Help Forums
      My System SpecsSystem Spec

  8. #8


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free


    No BSOD since, I'll post back if anything changes
      My System SpecsSystem Spec

  9. #9


    Posts : 2,480
    Windows 10 Pro x64


    OK, please do, also see my previous message.
      My System SpecsSystem Spec

  10. #10


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free


    So, haven't had any issues for about a month now, until maybe this week when I started getting a bsod at least once like every day, major changes I've made are I just installed windows 8.1, because it finally let me do it after I reset all my windows updates like you suggested to me. After that I fully updated windows, and I just installed the latest drivers for my integrated video driver and the amd video driver because I'm once again getting the crashes for the most part while watching something or playing a game (for the most part its streaming though). No luck though, because my laptop crashed again last night while watching a stream on twitch. Anyways, I've attached the file from SF Diagnostic tool for you to see, hope to hear from you soon and maybe we can get to the bottom of it this time. Thanks in advance

    Attachment 56471

    edit: not sure if its important or not, but this is a hp laptop
      My System SpecsSystem Spec

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BSOD playing games, or watching videos
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