Windows 8 and 8.1 Forums


BSoD random intervals and while uploading to YouTube

  1. #1


    Posts : 4
    Windows 8.1

    BSoD random intervals and while uploading to YouTube


    Hi guys,

    First of all, this is my first post on here so I apologize if I am not 100% on the etiquette of posting questions. The story goes;

    Bought an Acer V3-772G a couple of weeks ago and got quite a few BSoD's straight off the bat, so I did a factory reset hoping it would solve the problem, but it didn't. I've got the minidumps here:

    https://onedrive.live.com/redir?resi...E12E42EA%21166

    Any help would be amazing as I've tried Acer support and they have been quite frankly hopeless.

    Thanks in advance.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Run SFC: SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums and Disk Check : Disk Check - Windows 7 Help Forums
    Update your Intel Graphics sriver.
    Code:
    rikvm_99E320F5.sys Mon Jun 17 06:05:56 2013 (51BE8B24) 
    
    rikvm_99E320F5.sys - this driver hasn't  been added to the DRT as of this run. Please search Google/Bing for the driver  if additional information is needed. 
    
    LMDriver.sys Tue Jul 16  20:58:57 2013 (51E597F1) 
    Acer Launch Manager Wireless Driver 
    http://www.carrona.org/drivers/driver.php?id=LMDriver.sys 
    
    RadioShim.sys Tue Jul 16 20:58:57  2013 (51E597F1) 
    Acer Launch Manager Shim for HID-KMDF Interface layer 
    http://www.carrona.org/drivers/driver.php?id=RadioShim.sys 
    
    dump_iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    TeeDriverx64.sys Mon Aug 19  19:23:31 2013 (52125493) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    MpKsl392782a6.sys Thu Aug 22  00:51:16 2013 (52154464) 
    
    MpKsl392782a6.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    MpKsl9107c5f1.sys Thu Aug 22 00:51:16 2013  (52154464) 
    
    MpKsl9107c5f1.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    intelppm.sys Thu Aug 22 10:46:35 2013  (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    RTKVHD64.sys Tue Aug 27 14:31:56  2013 (521C9C3C) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    iwdbus.sys Thu Sep 26 23:38:04  2013 (5244A93C) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    SynTP.sys Wed Oct 2 07:09:32 2013  (524BAA8C) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Smb_driver_Intel.sys Wed Oct 2  07:12:15 2013 (524BAB2F) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    nvlddmkm.sys Mon Oct 28 22:38:03 2013  (526ED93B) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    nvpciflt.sys Mon Oct 28 22:38:28  2013 (526ED954) 
    nVidia 3D Vision Display driver 
    http://www.carrona.org/drivers/driver.php?id=nvpciflt.sys 
    
    k57nd60a.sys Wed Oct 30 08:14:03  2013 (5270B1BB) 
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver  
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys 
    
    igdkmd64.sys Wed Nov 13 16:26:34  2013 (52839A2A) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    btath_bus.sys Mon Jan 20 15:20:21  2014 (52DD30A5) 
    Atheros BlueTooth driver 
    http://www.carrona.org/drivers/driver.php?id=btath_bus.sys 
    
    athwbx.sys Thu Apr 3 04:02:17  2014 (533CC129) 
    Qualcomm Atheros AR9485WB-EG Wireless Network Adapter  (Version: 10.0.0.274 is the first one after the release of Win8.1) [br] [br]  Although I do not recommend drivers from places other than the manufacturer's  website - this is the exception to that rule. Please scan with an anti-virus  before opening any file that you download from the internet.[br][br]Also the  driver for Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter & likely  others as well. 
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys 
    
    btfilter.sys Fri Apr 18 10:17:14  2014 (5350DF8A) 
    Atheros Bluetooth Driver 
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys 
    
    
    
    Debug session time: Thu  Dec 11 04:54:17.914 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\121114-16125-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  12:47:33.794 
    *** WARNING: Unable to verify timestamp for igdkmd64.sys  
    *** ERROR: Module load completed but symbols could not be loaded for  igdkmd64.sys 
    Probably caused by : igdkmd64.sys ( igdkmd64+2f007 )  
    BugCheck D1, {89c, 9, 0, fffff800e3e48007} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: 000000000000089c,  memory referenced 
    Arg2: 0000000000000009, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff800e3e48007,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  AV_VRF_igdkmd64+2f007 
    MaxSpeed: 2200 
    CurrentSpeed: 2195 
    BiosVersion  = V1.15 
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer = Acer  
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Dec 10 16:05:51.948 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121114-13281-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 0 days  5:32:02.829 
    Probably caused by : win32k.sys ( win32k!SetTimer+2f )  
    BugCheck 3B, {c0000005, fffff960002ab38b, ffffd000222f8fd0, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff960002ab38b, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd000222f8fd0, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
    PROCESS_NAME: ddp.exe 
    FAILURE_BUCKET_ID:  0x3B_VRF_win32k!SetTimer 
    MaxSpeed: 2200 
    CurrentSpeed: 2195  
    BiosVersion = V1.15 
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer  = Acer 
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Dec 10 10:32:46.642 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\121014-12750-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 1 days  1:34:29.521 
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+23a )  
    BugCheck D1, {ffffd000213b6a40, 0, 8, ffffd000213b6a40} 
    BugCheck Info:  DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: ffffd000213b6a40,  memory referenced 
    Arg2: 0000000000000000, IRQL 
    Arg3: 0000000000000008,  value 0 = read operation, 1 = write operation 
    Arg4: ffffd000213b6a40,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
    PROCESS_NAME: uTorrent.exe  
    FAILURE_BUCKET_ID: AV_VRF_CODE_AV_BAD_IP_nt!KiPageFault 
    MaxSpeed: 2200  
    CurrentSpeed: 2195 
    BiosVersion = V1.15 
    BiosReleaseDate = 03/07/2014  
    SystemManufacturer = Acer 
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Dec 9 08:57:03.575 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120914-23453-01.dmp] 
    Built by:  9600.17041.amd64fre.winblue_gdr.140305-1710 
    System Uptime: 3 days  0:12:28.456 
    Probably caused by : win32k.sys ( win32k!SetTimer+2f )  
    BugCheck 3B, {c0000005, fffff9600024e38b, ffffd0002258efd0, 0} 
    BugCheck  Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff9600024e38b, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0002258efd0, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP 
    PROCESS_NAME: ddp.exe 
    FAILURE_BUCKET_ID:  0x3B_VRF_win32k!SetTimer 
    MaxSpeed: 2200 
    CurrentSpeed: 2195  
    BiosVersion = V1.15 
    BiosReleaseDate = 03/07/2014 
    SystemManufacturer  = Acer 
    SystemProductName = Aspire V3-772G  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Dec 13 20:36:45 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Dec 13 20:36:45 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Dec 13 20:36:45 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    Thanks, I have updated the nVidia drivers, and so far so good! If I have any more problems I'll let you know. Thank you!
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Please do.
      My System SpecsSystem Spec

BSoD random intervals and while uploading to YouTube
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