Windows 8 and 8.1 Forums

Windows 8 Freezes Randomly

  1. #1


    New Delhi
    Posts : 82
    Windows 8.1 Pro x64

    Windows 8 Freezes Randomly


    Hey Techies !

    I Have been using windows 8 CP since its release and faced no problems yet. But since last week windows started to freeze randomly and there is no option other than to restart ! Tried various suggestions as given in other threads but nothing has changed.

    Tried Updating the drivers, Installed Windows again, removed unnecessary applications . . . !

    One thing i have noticed is windows freezes mostly when chrome and windows media player are running together. Never freezes while playing games or videos !

    Attaching the Event Viewer logs !

    Please Help and Thanks in advance !

      My System SpecsSystem Spec

  2. #2


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Hi,

    Please run the tool as described in the top thread of this Crash subforum, then post the zip here of the gathered files.

    We'll see what's up:

    https://www.eightforums.com/crashes-d...tructions.html
      My System SpecsSystem Spec

  3. #3


    New Delhi
    Posts : 82
    Windows 8.1 Pro x64


    Bro already attached the log files ! Also there is no BSOD windows just Freezes .
      My System SpecsSystem Spec

  4. #4


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Cool. Nobody is forcing you to do anything. Best of luck.
      My System SpecsSystem Spec

  5. #5


    New Delhi
    Posts : 82
    Windows 8.1 Pro x64


    Sorry Bro i misread

    Now attaching files as per your instructions
      My System SpecsSystem Spec

  6. #6


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Visit Logitch.com to download/install latest driver for your mouse:

    Code:
    Hardware Type    USB Input Device
    Number of Buttons    0
    Status    OK
    PNP Device ID    USB\VID_046D&PID_C05A\6&2C24CE2E&0&7
    Power Management Supported    No
    Double Click Threshold    Not Available
    Handedness    Not Available
    Driver    c:\windows\system32\drivers\hidusb.sys (6.2.8250.0, 26.00 KB (26,624 bytes), 18-Feb-12 10:04 AM)
    Update Creative drivers:

    Code:
    Name    SB Audigy
    Manufacturer    Creative Technology Ltd.
    Status    OK
    PNP Device ID    PCI\VEN_1102&DEV_0007&SUBSYS_100A1102&REV_00\5&25DA5584&0&0000E3
    I/O Port    0x0000DFE0-0x0000DFFF
    IRQ Channel    IRQ 19
    Driver    c:\windows\system32\drivers\p17.sys (5.12.1.2018, 1.23 MB (1,289,216 bytes), 03-Aug-09 11:12 AM)
    If issues persist, uninstall UPS software and hardware, as a temporary test to see if it's the culprit.

    I would also uninstall Afterburner and set Optimized Defaults in the bios and save, if needed. (Must disable overclock to test anything at all, or you'll just be chasing your tail.)
      My System SpecsSystem Spec

  7. #7


    New Delhi
    Posts : 82
    Windows 8.1 Pro x64


    Bro updated the Mouse Drivers !

    Creative drivers are already up to date.

    No overclocking of any kind is applied ! Using Afterburner only to check temps and FPS !
      My System SpecsSystem Spec

  8. #8


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    I would definitely set Optimized Defaults in the bios, to ensure proper settings:

    Processor Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz, 3601 Mhz, 4 Core(s), 4 Logical Processor(s)

    (the CPU is off, and RAM probably is too)
      My System SpecsSystem Spec

  9. #9


    New Delhi
    Posts : 82
    Windows 8.1 Pro x64


    Il certainly do that also.

    Also Should i turn off Default Turbo Boost ?

    RAM is running at Default 1333mhz at Stock voltage !
      My System SpecsSystem Spec

  10. #10


    Posts : 1,851
    8250 x86 + 7 SP1 x86 + Ubuntu 12.04 LTS x86


    Sure, you could turn off Turbo Boost and if/when things become stable, you can re-enable it to see how it goes.
      My System SpecsSystem Spec

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