Windows 8 and 8.1 Forums


BSOD x124 when playing/streaming WoW or on internet

  1. #1


    Posts : 4
    Windows 8 64 bit

    BSOD x124 when playing/streaming WoW or on internet


    I have been trying to figure out this BSOD for the past few months. At first I was only getting it once a month until recent when I have been getting it every day it seems. My specs are:

    Win 8 64 bit
    16 GB Ram
    i7 4770k z87 pro mobo
    gtx 660 gpu

    I have bought a new PSU thinking that could be the issue, but that didnt fix it. Currently I have an 9800 gtx GPU in there seeing if the GPU was bad. I have run memtest for 8 hours and nothing failed. I also just ran Prime95 stress test for 30 hours with nothing failed. Please help!

    Edit: Just got a BSOD while using thew 9800. Narrowing it down to either ram, mobo, cpu...
    Last edited by Toxicityy; 08 Dec 2014 at 13:36.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I was just skimming through the unanswered posts and noticed this.
    Do you still need help with this problem?
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8 64 bit


    Yes I do still need help. I have been keeping my post up to date with edits on what I have tried. I ordered a new cpu fan and thermal paste to see if it is a heat related issue. Other than that I'm completely lost.
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 79 Windows Updates installed. Most systems have 100 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    Don't worry about the specific number, it's just important that you have checked and installed any updates that were available (and didn't experience any errors).

    You have 3 hard drives. What is the make/model/wattage and age of your Power Supply?

    Looks pretty much like a hardware problem to me. Start with these free hardware diagnostics: Hardware Diagnostics

    Just in case it's not a hardware problem, please run Driver Verifier according to these instructions: Driver Verifier Settings


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Dec  4 12:04:49.024 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120414-6578-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 19:16:38.673
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe000f7f48028, bf800000, 124}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000f7f48028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  TiWorker.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  1707
      BIOS Release Date             12/13/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Dec  3 16:47:34.420 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120314-4343-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 0:25:40.069
    Probably caused by :GenuineIntel
    BugCheck 124, {0, ffffe001a753b028, bf800000, 124}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001a753b028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE
    CPUID:        "Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3506
      BIOS Version                  1707
      BIOS Release Date             12/13/2013
      Manufacturer                  ASUS
      Product Name                  All Series
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Dec  4 12:04:49.024 2014 (UTC - 5:00)**************************
    AsIO.sys                    Wed Aug 22 05:54:47 2012 (5034AC67)
    lvbflt64.sys                Mon Oct 22 22:10:38 2012 (5085FC9E)
    lvrs64.sys                  Mon Oct 22 22:11:24 2012 (5085FCCC)
    lvuvc64.sys                 Mon Oct 22 22:12:08 2012 (5085FCF8)
    e1d64x64.sys                Wed Jun 26 16:51:31 2013 (51CB5453)
    dump_iaStorA.sys            Thu Aug  1 21:39:52 2013 (51FB0DE8)
    iaStorA.sys                 Thu Aug  1 21:39:52 2013 (51FB0DE8)
    TeeDriverx64.sys            Mon Aug 19 13:23:31 2013 (52125493)
    RTKVHD64.sys                Wed Aug 21 00:48:22 2013 (52144696)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    RzFilter.sys                Thu Apr  3 11:39:47 2014 (533D80C3)
    RzDxgk.sys                  Thu Apr  3 11:39:50 2014 (533D80C6)
    rzpmgrk.sys                 Thu Apr 17 15:36:12 2014 (53502D2C)
    nvhda64v.sys                Mon Jul 21 10:17:53 2014 (53CD2111)
    rzudd.sys                   Thu Sep  4 23:22:11 2014 (54092C63)
    nvvad64v.sys                Thu Sep 25 11:39:23 2014 (5424372B)
    rzpnk.sys                   Fri Oct 17 15:38:10 2014 (54417022)
    NvStreamKms.sys             Fri Oct 31 19:04:56 2014 (54541598)
    nvlddmkm.sys                Wed Nov 12 15:51:31 2014 (5463C853)
    
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=lvbflt64.sys
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=RzFilter.sys
    http://www.carrona.org/drivers/driver.php?id=RzDxgk.sys
    rzpmgrk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8 64 bit


    Just a quick question usamsa before I start these tests. Does the FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE​ point to the CPU failing or is that something different?
      My System SpecsSystem Spec

  6. #6


    I'm almost certain you've got a failing CPU yes. Although it's not because of the failing bucket id, that indicates the error stemmed from the CPU cache.

    Code:
    Error         : DCACHEL0_WR_ERR (Proc 5 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x000000003b09d740
      Misc.       : 0x0000000000000086
    This error is consistent with all dump files, indicating a Level 0 cache write error; due to the consistency, you've got a failing CPU. I'm 99% certain of it, although you should try Usasma's suggestions first.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The hardware diagnostics include a CPU test (along with other tests that also impact the CPU).
    The "FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE​" is pointing to a problem that was reported by your CPU to Windows. More info on it here: BSOD Index - STOP 0x124

    In this case, the last 2 memory dumps point to the same Processor and bank for the cache error.
    So it's possible that there is a problem with that processor/bank within your CPU
    Or, it's possible that the error producing driver has stored it's bad info in the same location within the CPU cache

    Further hardware diagnostics/stress tests will help to isolate the exact cause.

    Here's the errors that I got when running the analysis:
    Code:
    Opened log file 'C:\Users\John\AppData\Local\Temp\SysnativeBSODApps\27097\kdc\outkdOutput2.3.txt'
    
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120414-6578-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    OK                                             c:\symbols
    Symbol search path is: c:\symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    Machine Name:
    Kernel base = 0xfffff803`baa0f000 PsLoadedModuleList = 0xfffff803`bace5370
    Debug session time: Thu Dec  4 12:04:49.024 2014 (UTC - 5:00)
    System Uptime: 0 days 19:16:38.673
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    ....................
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, ffffe000f7f48028, bf800000, 124}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    5: kd> !niemiro.auto_errrec; q
    ===============================================================================
    Common Platform Error Record @ ffffe000f7f48028
    -------------------------------------------------------------------------------
    Record Id     : 01d00f42d4e3de00
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 12/4/2014 17:04:49 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000f7f480a8
    Section       @ ffffe000f7f48180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000005
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000f7f480f0
    Section       @ ffffe000f7f48240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000005
    CPU Id        : c3 06 03 00 00 08 10 05 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffe000f7f48240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe000f7f48138
    Section       @ ffffe000f7f482c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 5 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x000000003b09d740
      Misc.       : 0x0000000000000086
    
    quit:
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Opened log file 'C:\Users\John\AppData\Local\Temp\SysnativeBSODApps\27097\kdc\outkdOutput1.3.txt'
    
    Microsoft (R) Windows Debugger Version 6.3.9600.16384 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120314-4343-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    
    ************* Symbol Path validation summary **************
    Response                         Time (ms)     Location
    OK                                             c:\symbols
    Symbol search path is: c:\symbols
    Executable search path is: 
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    Machine Name:
    Kernel base = 0xfffff802`d7605000 PsLoadedModuleList = 0xfffff802`d78db370
    Debug session time: Wed Dec  3 16:47:34.420 2014 (UTC - 5:00)
    System Uptime: 0 days 0:25:40.069
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................
    Loading User Symbols
    Loading unloaded module list
    ..........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, ffffe001a753b028, bf800000, 124}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    5: kd> !niemiro.auto_errrec; q
    ===============================================================================
    Common Platform Error Record @ ffffe001a753b028
    -------------------------------------------------------------------------------
    Record Id     : 01d00f3f298c8203
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 12/3/2014 21:47:34 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001a753b0a8
    Section       @ ffffe001a753b180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306c3
    Processor ID  : 0x0000000000000005
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001a753b0f0
    Section       @ ffffe001a753b240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000005
    CPU Id        : c3 06 03 00 00 08 10 05 - bf fb da 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffe001a753b240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe001a753b138
    Section       @ ffffe001a753b2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_WR_ERR (Proc 5 Bank 1)
      Status      : 0xbf80000000000124
      Address     : 0x0000000112855200
      Misc.       : 0x0000000000000086
    
    quit:
    
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      My System SpecsSystem Spec

  8. #8


    Posts : 4
    Windows 8 64 bit


    I ran prime95 and memtest for 24 hours+ with no errors or blue screens. Could an overheating issue cause the CPU to fail? I havent checked the temps of the CPU while I play WoW, but is there a possibility that its not the CPU (dont want to spend 300$+ dollars), but the fan or heatsink?
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    There are many different possibilities here.

    Monitoring your temps is one thing that you can do. Monitor your system's temperatures with this free tool: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting Depending on the results of this, it'll tell us if you need to pursue different cooling solutions.

    MemTest86+ and Prime95 (particularly the Blend test) are mostly RAM (system memory tests).
    Other tests with Prime95 (such as Small FFT's and Large FFT's) will stress the CPU cache and memory controller (on the CPU in the i7 processors) more than the Blend test. So try the Small FFT's and the Large FFT's tests and see if they generate any errors.

    Also, try the Intel Processor Processor Diagnostic Tool (it's the first one listed in the CPU Stress test section here): Hardware Diagnostics
      My System SpecsSystem Spec

BSOD x124 when playing/streaming WoW or on internet
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