Windows 8 and 8.1 Forums


BSOD, Continuous hanging while doing multitasking

  1. #1


    India
    Posts : 8
    Windows

    BSOD while doing multitasking or gaming


    Hello,

    Hi everyone i am sorry if i wont be able to describe my problem here easily since i am of young age

    i am getting BSOD saying this...
    C:\Windows\MEMORY.DMP

    also i cannot see my battery icon when i go to properties in the task bar it shows the option of changing the battery icon option to ON/OFF but sadly i am not able to use it since it wont let me.
    Idk much but when i checked the Driver Manager this is what i saw...Attachment 54954Attachment 54955 please to my problem and reply as soon as possible

    Here are the files as per needed... Please help me with all the details and instructions. Ty very much in advance.
    Last edited by SidWiz1234; 07 Dec 2014 at 06:44. Reason: Missed another error

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Update drivers in red. They are outdated and as such can cause problems with your computer. Also run SFC : SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
    It wouldn't be a bad idea to enable Driver Verifier and wait for another crash to happen with him enabled. Here are the instructions: Using Driver Verifier to identify issues with Drivers - Windows 7 Help Forums
    Code:
    CT_ZTEMT_U_USBSER.sys Mon Jun 7 03:56:07 2010  (4C0C51B7) 
    ZTE Incorporated USB Modem/Serial Device Driver 
    http://www.carrona.org/drivers/driver.php?id=CT_ZTEMT_U_USBSER.sys 
    
    npf.sys Fri Jun 25 18:50:58 2010 (4C24DE72)  
    
    npf.sys - this driver  hasn't been added to the DRT as of this run. Please search Google/Bing for the  driver if additional information is needed. 
    
    rtcrfilt64.sys Thu Dec 1 10:43:09 2011 (4ED74C2D)  
    Realtek Turbo Mode Filter driver - Most likely associated with a Realtek USB  Card Reader 
    http://www.carrona.org/drivers/driver.php?id=rtcrfilt64.sys 
    
    CLVirtualDrive.sys Mon Dec 26 14:26:47 2011 (4EF87617)  
    CyberLink Virtual Device Driver 
    http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys 
    
    cbfs3.sys Mon Apr 9  15:21:46 2012 (4F82E26A) 
    Callback File System 
    http://www.carrona.org/drivers/driver.php?id=cbfs3.sys 
    
    GEARAspiWDM.sys Thu May 3 21:56:17  2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear Software.[br]Also comes  with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    TurboB.sys Wed May 30 22:10:44  2012 (4FC67EC4) 
    Intel Turbo Boost driver 
    http://www.carrona.org/drivers/driver.php?id=TurboB.sys 
    
    IntcDAud.sys Tue Jun 19 16:40:51  2012 (4FE08F73) 
    Intel Graphics Media Accelerator HD Driver 
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys 
    
    HECIx64.sys Tue Jul 3 00:14:58  2012 (4FF21D62) 
    Intel Management Engine Interface 
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys 
    
    iaStorA.sys Mon Jul 9 22:42:33  2012 (4FFB4239) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    dump_iaStorA.sys Mon Jul 9  22:42:33 2012 (4FFB4239) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    AMPPAL.sys Tue Jul 17  09:35:22 2012 (500515BA) 
    Intelฎ Centrinoฎ Bluetooth 3.0 + High Speed Virtual  Adapter driver 
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys 
    
    iwdbus.sys Mon Jul 23 22:19:17 2012  (500DB1C5) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    iBtFltCoex.sys Tue Jul 24 12:03:05  2012 (500E72D9) 
    Intel Centrino Wireless (Bluetooth Adapter driver 
    http://www.carrona.org/drivers/driver.php?id=iBtFltCoex.sys 
    
    Rt630x64.sys Mon Jul 30  18:03:12 2012 (5016B040) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    NETwew00.sys Sun Aug 19 23:51:18  2012 (50315FD6) 
    Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless WiFi Link  Adapter (Windows 8 only AFAIK). 
    http://www.carrona.org/drivers/driver.php?id=NETwew00.sys 
    
    igdkmd64.sys Tue Aug 21 19:08:36  2012 (5033C094) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    SynTP.sys Sat Sep 8 03:00:02 2012  (504A9892) 
    Synaptic Touch Pad Driver 
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys 
    
    Smb_driver_Intel.sys Sat Sep 8  03:01:40 2012 (504A98F4) 
    
    Smb_driver_Intel.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    usb3Hub.sys Wed Sep 26 13:04:00 2012  (5062E120) 
    
    usb3Hub.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    XHCIPort.sys Wed Sep 26 13:04:01 2012 (5062E121) 
    Intel USB-IF xHCI  USB Host Controller/Intel Wireless Display Driver 
    http://www.carrona.org/drivers/driver.php?id=XHCIPort.sys 
    
    btmaux.sys Sun Sep 30 09:45:43  2012 (5067F8A7) 
    Intel Bluetooth Auxiliary Service 
    http://www.carrona.org/drivers/driver.php?id=btmaux.sys 
    
    btmhsf.sys Sun Sep 30 09:46:55 2012  (5067F8EF) 
    Intel Proset Bluetooth HighSpeed Filter Driver 
    http://www.carrona.org/drivers/driver.php?id=btmhsf.sys 
    
    intelppm.sys Tue Nov 6 04:55:02  2012 (50988A16) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    RTKVHD64.sys Tue Nov 20 12:10:14  2012 (50AB6516) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    VBoxAswDrv.sys Wed Nov 5 12:58:43  2014 (545A10F3) 
    
    VBoxAswDrv.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    aswMonFlt.sys Thu Nov 6 13:53:07 2014  (545B6F33) 
    avast! File System Minifilter Driver 
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys 
    
    aswRvrt.sys Thu Nov 6 13:53:22  2014 (545B6F42) 
    Avast! Revert driver[br](Likely a boot driver) 
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys 
    
    aswVmm.sys Thu Nov 6 13:53:31 2014  (545B6F4B) 
    avast! VM Monitor driver 
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys 
    
    aswRdr2.sys Thu Nov 6 13:54:02 2014  (545B6F6A) 
    avast! TDI Redirect Driver 
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys 
    
    aswHwid.sys Thu Nov 6 13:55:01  2014 (545B6FA5) 
    avast! HWID driver 
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys 
    
    aswSP.sys Thu Nov 6 14:09:55 2014  (545B7323) 
    avast! Self Protection Driver 
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys 
    
    aswStm.sys Thu Nov 6 14:11:00 2014  (545B7364) 
    avast! Antivirus Stream Filter driver 
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys 
    
    aswSnx.sys Fri Nov 21 12:17:12 2014  (546F1F38) 
    avast! Virtualization Driver 
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys 
    
    
    
    Debug session time: Sat Dec  6 16:55:38.721 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\120614-133500-01.dmp] 
    Built by:  9200.16581.amd64fre.win8_gdr.130410-1505 
    System Uptime: 0 days 8:05:11.546  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24cc6 )  
    BugCheck 7A, {4, 0, fffffa8013ddddb0, e716902} 
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR  (7a) 
    Bugcheck code 0000007A 
    Arguments: 
    Arg1: 0000000000000004,  lock type that was held (value 1,2,3, or PTE address) 
    Arg2:  0000000000000000, error status (normally i/o status code) 
    Arg3:  fffffa8013ddddb0, current process (virtual address for lock type 3, or PTE)  
    Arg4: 000000000e716902, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
    BUGCHECK_STR: 0x7a_0 
    PROCESS_NAME:  AvastSvc.exe 
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_  
    MaxSpeed: 1800 
    CurrentSpeed: 1796 
    BiosVersion = A03  
    BiosReleaseDate = 12/25/2012 
    SystemManufacturer = Dell Inc.  
    SystemProductName = Inspiron 5421  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Sat Dec 6 07:58:48.177 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120614-116140-01.dmp] 
    ***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
    Built by:  9200.16581.amd64fre.win8_gdr.130410-1505 
    System Uptime: 0 days 0:52:01.003  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24cc6 )  
    BugCheck 7A, {4, 0, fffffa8006170ab0, fffff8a003273018} 
    BugCheck Info:  KERNEL_DATA_INPAGE_ERROR  (7a) 
    Bugcheck code 0000007A 
    Arguments: 
    Arg1: 0000000000000004,  lock type that was held (value 1,2,3, or PTE address) 
    Arg2:  0000000000000000, error status (normally i/o status code) 
    Arg3:  fffffa8006170ab0, current process (virtual address for lock type 3, or PTE)  
    Arg4: fffff8a003273018, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
    BUGCHECK_STR: 0x7a_0 
    PROCESS_NAME:  MxUp.exe 
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_ 
    MaxSpeed:  1800 
    CurrentSpeed: 1796 
    BiosVersion = A03 
    BiosReleaseDate =  12/25/2012 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  5421  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Fri Dec 5 19:27:18.050 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120614-120093-01.dmp] 
    ***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
    Built by:  9200.16581.amd64fre.win8_gdr.130410-1505 
    System Uptime: 0 days 1:25:00.875  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24cc6 )  
    BugCheck 7A, {4, 0, fffffa8005472790, 7f988f48030} 
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR  (7a) 
    Bugcheck code 0000007A 
    Arguments: 
    Arg1: 0000000000000004,  lock type that was held (value 1,2,3, or PTE address) 
    Arg2:  0000000000000000, error status (normally i/o status code) 
    Arg3:  fffffa8005472790, current process (virtual address for lock type 3, or PTE)  
    Arg4: 000007f988f48030, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
    BUGCHECK_STR: 0x7a_0 
    PROCESS_NAME:  SynTPHelper.ex 
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_  
    MaxSpeed: 1800 
    CurrentSpeed: 1796 
    BiosVersion = A03  
    BiosReleaseDate = 12/25/2012 
    SystemManufacturer = Dell Inc.  
    SystemProductName = Inspiron 5421  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Fri Dec 5 18:01:26.046 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120514-125796-01.dmp] 
    ***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
    Built by:  9200.16581.amd64fre.win8_gdr.130410-1505 
    System Uptime: 0 days 0:24:24.867  
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR:  Module load completed but symbols could not be loaded for ntoskrnl.exe  
    Probably caused by : ntoskrnl.exe ( nt+270cf0 ) 
    BugCheck 3B, {c0000005,  fffff80334882cf0, fffff8801a6f2f00, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff80334882cf0, Address of  the instruction which caused the bugcheck 
    Arg3: fffff8801a6f2f00, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID: WRONG_SYMBOLS 
    MaxSpeed: 1800  
    CurrentSpeed: 1796 
    BiosVersion = A03 
    BiosReleaseDate = 12/25/2012  
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron 5421  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Fri Dec 5 14:23:45.035 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120514-135968-01.dmp] 
    ***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
    Built by:  9200.16581.amd64fre.win8_gdr.130410-1505 
    System Uptime: 0 days 0:10:02.858  
    Probably caused by : Pool_Corruption ( nt!ExFreePool+3ec ) 
    BugCheck 19,  {3, fffffa8005d1d950, 80200202020, fffffa8005d1d950} 
    BugCheck Info: BAD_POOL_HEADER (19)  
    Bugcheck code 00000019 
    Arguments: 
    Arg1: 0000000000000003, the pool  freelist is corrupt. 
    Arg2: fffffa8005d1d950, the pool entry being checked.  
    Arg3: 0000080200202020, the read back flink freelist value (should be the  same as 2). 
    Arg4: fffffa8005d1d950, the read back blink freelist value  (should be the same as 2). 
    BUGCHECK_STR: 0x19_3 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x19_3_nt!ExFreePool 
    MaxSpeed: 1800 
    CurrentSpeed:  1796 
    BiosVersion = A03 
    BiosReleaseDate = 12/25/2012  
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron 5421  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Fri Dec 5 05:17:53.760 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120514-111734-01.dmp] 
    ***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
    Built by:  9200.16581.amd64fre.win8_gdr.130410-1505 
    System Uptime: 0 days 5:43:33.584  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24cc6 )  
    BugCheck 7A, {4, 0, fffffa8009437660, ed020cf} 
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR  (7a) 
    Bugcheck code 0000007A 
    Arguments: 
    Arg1: 0000000000000004,  lock type that was held (value 1,2,3, or PTE address) 
    Arg2:  0000000000000000, error status (normally i/o status code) 
    Arg3:  fffffa8009437660, current process (virtual address for lock type 3, or PTE)  
    Arg4: 000000000ed020cf, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
    BUGCHECK_STR: 0x7a_0 
    PROCESS_NAME:  AvastSvc.exe 
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_  
    MaxSpeed: 1800 
    CurrentSpeed: 1796 
    BiosVersion = A03  
    BiosReleaseDate = 12/25/2012 
    SystemManufacturer = Dell Inc.  
    SystemProductName = Inspiron 5421  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Thu Dec 4 23:33:39.057 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\120514-106921-01.dmp] 
    ***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
    Built by:  9200.16581.amd64fre.win8_gdr.130410-1505 
    System Uptime: 0 days 10:49:53.882  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+24cc6 )  
    BugCheck 7A, {4, 0, fffffa801ca45370, fffff8801b49f000} 
    BugCheck Info:  KERNEL_DATA_INPAGE_ERROR  (7a) 
    Bugcheck code 0000007A 
    Arguments: 
    Arg1: 0000000000000004,  lock type that was held (value 1,2,3, or PTE address) 
    Arg2:  0000000000000000, error status (normally i/o status code) 
    Arg3:  fffffa801ca45370, current process (virtual address for lock type 3, or PTE)  
    Arg4: fffff8801b49f000, virtual address that could not be in-paged (or PTE  contents if arg1 is a PTE address) 
    BUGCHECK_STR: 0x7a_0 
    PROCESS_NAME:  System 
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_ 
    MaxSpeed:  1800 
    CurrentSpeed: 1796 
    BiosVersion = A03 
    BiosReleaseDate =  12/25/2012 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Inspiron  5421  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2014 Dec 07 15:10:47 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Dec 07 15:10:47 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Dec 07 15:10:47 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    India
    Posts : 8
    Windows


    Hello sir ty for replying but i am facing a little issue here please help me out

    i have solved this particular error rtcrfilt64.sys Thu Dec 1 10:43:09 2011 (4ED74C2D)
    as you said to me but i am not able to solve these things :[[ i hope you can help me please
    CT_ZTEMT_U_USBSER.sys Mon Jun 7 03:56:07 2010 (4C0C51B7)
    npf.sys Fri Jun 25 18:50:58 2010 (4C24DE72)
    CLVirtualDrive.sys Mon Dec 26 14:26:47 2011 (4EF87617)

    please help me with them i am not able to solve these

    Thank you in advance
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    You just have to look for the updated versions of these frograms. If there aren't any, rename the .sys part to .bak.
    And don't call me sir, I am way too young for that.
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 8
    Windows


    ok i will do as you say ty and sorry for calling you a sir :P actually i am just 17 so ... :P
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 8
    Windows


    can you please tell me how to rename these? i got no idea x: i am sorry for asking again but i dont know what to do
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 8
    Windows


    hey should i delete cyberlink? idk what its for but ... idk i would appreciate if you can teach me a few things about computer i am sorry for asking again :P i am not so good at such things .... hehe
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 8
    Windows


    TY so much software maniac i solved this out had to reinstall my net again but it finally worked ty so so so much
    god bless you

    Thank you,
    Sid
      My System SpecsSystem Spec

BSOD, Continuous hanging while doing multitasking
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