Windows 8 and 8.1 Forums


BSOD Playing Total War: Rome II

  1. #1


    Posts : 5
    Windows 8.1

    BSOD Playing Total War: Rome II


    At first Sorry for my poor english
    So, I was playing Total War: Rome II, suddenly game freeze and there was terrible bzzz sound on my headphones, about 50 seconds blue screen appeared.
    if it helps, yesterday i installed my new Mouse Razer deathadder 2013 and keyobard Razer Deathstalker
    i installed Synapse 2.0, and windows automaticaly installed keyobard and mouse drivers itself.
    also my brother played a CS GO many hours without a single problem...

    my system is
    3770K stock 3.9 ghz on all 4 cores, auto volt
    asrock Z68 Extreme 3 gen 3 (updated bios to newest version)
    GTX 970 also newest driver, 344.75
    4X2 Kingston 2133 mhz ram
    SSD 240GB Crucial M500, newest firmware installed
    2 TB Segate
    --
    Here is BSOD Info:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000001, 0x0000000000001e00, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 120414-11968-01.

    I also uploaded mini dump files:

    Attachment 54835


    Attachment 54836
    Attachment 54837


    I've never experienced BSOD Code 133
    it can be driver related issue?

    thank you for your help
    Last edited by Xzibit; 04 Dec 2014 at 17:34.

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    Windows 8.1


    Please Help
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I was just skimming through the unanswered posts and noticed this.
    Do you still need help with this problem?
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    Windows 8.1


    usasma

    Hello, after that i don't have problem like this
    but it will be great if you guys tell me, the real cause of this issue.
    Thank you

      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your UEFI/BIOS dates from 2012. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the UEFI/BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one) - that is much more forgiving than the traditional (floppy drive) flash method.

    Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
    Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
    Alternate link: Disk-Tools.com
    Manual procedure here: Registry and SPTD problems | DAEMON Pro Help
    MSI Afterburner and Riva Tuner (along with EVGA Precision) are known to cause BSOD's in some Windows systems (it's driver is usually RTCore64.sys). Please un-install them immediately!

    If you're overclocking, please stop the overclock while we're troubleshooting. Feel free to resume the overclock once the system has been stabilized.

    Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

    Please uninstall the program that uses this driver:
    WinRing0x64.sys Sat Jul 26 09:29:37 2008 (488B26C1)
    many different programs that center around the using of the WinRing libraries (RealTemp, Corsair Link2 (known BSOD issues w/Win8), Razer GameBooster, Fusiontweaker (Google Code), etc)
    http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys

    Please uninstall the program that uses this driver:
    GPU-Z.sys Wed Oct 6 12:14:37 2010 (4CACA06D)
    GPU-Z driver (thanks to reventon)
    http://www.carrona.org/drivers/driver.php?id=GPU-Z.sys

    HECIx64.sys Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    Intel Management Engine Interface
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Dec  4 14:45:44.279 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120414-11968-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17415.amd64fre.winblue_r4.141028-1500
    System Uptime:0 days 1:57:25.938
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35e40 )
    BugCheck 133, {1, 1e00, 0, 0}
    BugCheck Info: DPC_WATCHDOG_VIOLATION (133)
    Arguments: 
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0x133
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3492
      BIOS Version                  L2.31A
      BIOS Release Date             12/12/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Nov 11 11:42:30.791 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111114-12156-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 4:26:09.447
    *** WARNING: Unable to verify timestamp for klhk.sys
    *** ERROR: Module load completed but symbols could not be loaded for klhk.sys
    Probably caused by :klhk.sys ( klhk+6796 )
    BugCheck C4, {91, 0, ffffe001cf17d880, 0}
    BugCheck Info: DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    Arguments: 
    Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
        the operating system. The only supported way to extend a kernel
        mode stack is by using KeExpandKernelStackAndCallout.
    Arg2: 0000000000000000
    Arg3: ffffe001cf17d880
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xc4_91
    PROCESS_NAME:  speedfan.exe
    FAILURE_BUCKET_ID: 0xc4_91_klhk+6796
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3492
      BIOS Version                  L2.31A
      BIOS Release Date             12/12/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 17 10:14:15.616 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101714-11359-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 2:40:45.272
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by :nvlddmkm.sys ( nvlddmkm+1575e8 )
    BugCheck 116, {ffffe0012ae15010, fffff801629d65e8, ffffffffc00000b5, a}
    BugCheck Info: VIDEO_TDR_FAILURE (116)
    Arguments: 
    Arg1: ffffe0012ae15010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
    Arg2: fffff801629d65e8, The pointer into responsible device driver module (e.g. owner tag).
    Arg3: ffffffffc00000b5, Optional error code (NTSTATUS) of the last failed operation.
    Arg4: 000000000000000a, Optional internal context dependent data.
    BUGCHECK_STR:  0x116
    DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys
    CPUID:        "Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz"
    MaxSpeed:     3500
    CurrentSpeed: 3492
      BIOS Version                  L2.31A
      BIOS Release Date             12/12/2012
      Manufacturer                  To Be Filled By O.E.M.
      Product Name                  To Be Filled By O.E.M.
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Dec  4 14:45:44.279 2014 (UTC - 5:00)**************************
    WinRing0x64.sys             Sat Jul 26 09:29:37 2008 (488B26C1)
    GPU-Z.sys                   Wed Oct  6 12:14:37 2010 (4CACA06D)
    HECIx64.sys                 Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    GEARAspiWDM.sys             Thu May  3 15:56:17 2012 (4FA2E2E1)
    speedfan.sys                Sat Dec 29 15:59:35 2012 (50DF59B7)
    klpd.sys                    Fri Apr 12 07:34:45 2013 (5167F155)
    Rt630x64.sys                Fri May 10 05:59:08 2013 (518CC4EC)
    cthda.sys                   Wed Jul  3 03:45:44 2013 (51D3D6A8)
    klmouflt.sys                Thu Aug  8 09:09:08 2013 (52039874)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 07:40:39 2013 (5215F8B7)
    dtscsidrv.SYS               Tue Sep 10 09:56:12 2013 (522F24FC)
    000.fcl                     Fri Oct 18 03:16:31 2013 (5260E04F)
    sptd.sys                    Thu Oct 31 11:26:53 2013 (527276BD)
    cthdb.sys                   Mon Dec  9 00:40:06 2013 (52A557B6)
    kl1.sys                     Thu Feb 20 03:58:38 2014 (5305C3BE)
    dtsoftbus01.sys             Fri Feb 21 04:49:36 2014 (53072130)
    klim6.sys                   Tue Feb 25 04:08:42 2014 (530C5D9A)
    klwfp.sys                   Wed Mar 19 09:00:11 2014 (532994DB)
    kneps.sys                   Wed Mar 26 09:04:31 2014 (5332D05F)
    klkbdflt.sys                Fri Mar 28 09:50:45 2014 (53357E35)
    klhk.sys                    Thu Apr 10 09:24:25 2014 (53469B89)
    rzpmgrk.sys                 Thu Apr 17 15:36:12 2014 (53502D2C)
    klflt.sys                   Wed Sep  3 09:33:04 2014 (54071890)
    rzendpt.sys                 Thu Sep  4 23:22:07 2014 (54092C5F)
    rzudd.sys                   Thu Sep  4 23:22:11 2014 (54092C63)
    nvvad64v.sys                Thu Sep 25 11:39:23 2014 (5424372B)
    klif.sys                    Fri Sep 26 09:17:10 2014 (54256756)
    HWiNFO64A.SYS               Thu Oct  2 14:24:39 2014 (542D9867)
    rzpnk.sys                   Fri Oct 17 15:38:10 2014 (54417022)
    NvStreamKms.sys             Fri Oct 31 19:04:56 2014 (54541598)
    nvlddmkm.sys                Wed Nov 12 15:51:31 2014 (5463C853)
    nvvadarm.sys                Wed Nov 12 16:15:19 2014 (5463CDE7)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Nov 11 11:42:30.791 2014 (UTC - 5:00)**************************
    t_mouse.sys                 Mon Dec  3 01:19:30 2012 (50BC4472)
    nvlddmkm.sys                Mon Nov  3 15:40:19 2014 (5457E833)
    nvvadarm.sys                Mon Nov  3 15:41:16 2014 (5457E86C)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Oct 17 10:14:15.616 2014 (UTC - 5:00)**************************
    RTCore64.sys                Mon Mar 11 01:32:06 2013 (513D6C56)
    nvhda64v.sys                Mon Jul 21 10:17:53 2014 (53CD2111)
    HWiNFO64A.SYS               Wed Aug  6 17:59:34 2014 (53E2A546)
    nvvad64v.sys                Thu Sep  4 13:10:48 2014 (54089D18)
    nvlddmkm.sys                Thu Sep 18 23:49:22 2014 (541BA7C2)
    nvvadarm.sys                Fri Sep 19 00:05:52 2014 (541BABA0)
    NvStreamKms.sys             Thu Oct  2 21:39:09 2014 (542DFE3D)
    
    http://www.carrona.org/drivers/driver.php?id=WinRing0x64.sys
    http://www.carrona.org/drivers/driver.php?id=GPU-Z.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys
    http://www.carrona.org/drivers/driver.php?id=speedfan.sys
    http://www.carrona.org/drivers/driver.php?id=klpd.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=cthda.sys
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=dtscsidrv.SYS
    http://www.carrona.org/drivers/driver.php?id=000.fcl
    http://www.carrona.org/drivers/driver.php?id=sptd.sys
    http://www.carrona.org/drivers/driver.php?id=cthdb.sys
    http://www.carrona.org/drivers/driver.php?id=kl1.sys
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
    http://www.carrona.org/drivers/driver.php?id=klim6.sys
    http://www.carrona.org/drivers/driver.php?id=klwfp.sys
    http://www.carrona.org/drivers/driver.php?id=kneps.sys
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys
    http://www.carrona.org/drivers/driver.php?id=klhk.sys
    rzpmgrk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=klflt.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=klif.sys
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    nvvadarm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=t_mouse.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    nvvadarm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=HWiNFO64A.SYS
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    nvvadarm.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
      My System SpecsSystem Spec

  6. #6


    In addition to what Usasma has said, I'd like to add a bit.

    Code:
    DPC_WATCHDOG_VIOLATION (133)
    The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
    or above.
    Arguments:
    Arg1: 0000000000000001, The system cumulatively spent an extended period of time at
        DISPATCH_LEVEL or above. The offending component can usually be
        identified with a stack trace.
    Arg2: 0000000000001e00, The watchdog period.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    As stated, a DPC is holding up the system too long, therefore, the watchdog timer expires and brings down the system. Keeping the system at an IRQL of DISPATCH_LEVEL or above for long periods of time prevents normal thread execution and increased latency, holding up any thread scheduling.

    Code:
    2: kd> !irql
    Debugger saved IRQL for processor 0x2 -- 13
    An IRQL of 13 is an exceptionally high IRQL, specifically CLOCK_LEVEL. Most likely performing a clock interrupt to keep track of thread quantums and system time.

    Code:
    ffffd000`8377ec88 fffff801`a0baccf0 : 00000000`00000133 00000000`00000001 00000000`00001e00 00000000`00000000 : nt!KeBugCheckEx //Took too long to complete, the IRQL was raised for too long, bugcheck
    ffffd000`8377ec90 fffff801`a0ad10e7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x35e40
    ffffd000`8377ed20 fffff801`a11b267f : 00000000`00000000 ffffd000`83f2c6f0 ffffe001`f7e003b0 ffffe001`00009100 : nt!KeClockInterruptNotify+0x787 //Notify all other processors of incoming IPI
    ffffd000`8377ef40 fffff801`a0af84f3 : ffffe001`f7e00300 00000000`00000008 ffffd000`8377ef50 00000000`0000000c : hal!HalpTimerClockInterrupt+0x4f //Perform clock interrupt
    ffffd000`8377ef70 fffff801`a0b67e2a : ffffe001`f7e00300 ffffe001`f7bef010 00000000`00000000 00000000`00000000 : nt!KiCallInterruptServiceRoutine+0xa3 //Transfer control to the interrupt service routine
    ffffd000`8377efb0 fffff801`a0b6820f : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptSubDispatchNoLockNoEtw+0xea //Dispatch the interrupt, with no lock
    ffffd000`83f24fd0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchLBControl+0x11f //Dispatch interrupt
    It doesn't necessarily mean the CPU is at fault, the result would have been failing to complete the clock interupt, resulting in a 0x101 rather than a 0x133. I would say that a DPC object is still trying to be drained afterwards, I suspect it was about to execute it, then a clock interrupt was required, it failed to complete the DPC object after the clock interrupt finished. What exactly happened is impossible to say without a Kernel/Complete memory dump.

    Code:
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    A device driver attempting to corrupt the system has been caught.  This is
    because the driver was specified in the registry as being suspect (by the
    administrator) and the kernel has enabled substantial checking of this driver.
    If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
    be among the most commonly seen crashes.
    Arguments:
    Arg1: 0000000000000091, A driver switched stacks using a method that is not supported by
        the operating system. The only supported way to extend a kernel
        mode stack is by using KeExpandKernelStackAndCallout.
    Arg2: 0000000000000000
    Arg3: ffffe001cf17d880
    Arg4: 0000000000000000
    A driver switched to another one of its stacks without using the KeExpandKernelStackAndCallout routine, which is an illegal operation in Kernel mode.

    Code:
    ffffd001`3a412d38 fffff800`8b2d89c2 : 00000000`000000c4 00000000`00000091 00000000`00000000 ffffe001`cf17d880 : nt!KeBugCheckEx //Bugcheck
    ffffd001`3a412d40 fffff800`8b2d53ed : 00000000`00000000 858948c4`33480027 4cf98b4d`00000150 4dc93345`60244c89 : nt!RtlpGetStackLimits+0xee //Stack reached maximum threshold, terminate the process
    ffffd001`3a412d80 fffff800`8b2d96ea : ffffd001`3a413c78 ffffd001`3a413980 ffffd001`3a413c78 00000000`00000000 : nt!RtlDispatchException+0x61 //Transfer control to the Runtime Library to handle the exception
    ffffd001`3a413450 fffff800`8b365dc2 : a8c2e868`244c8d48 e858244c`8d48fff0 a04d8d48`ffecea40 24448bff`f151b3e8 : nt!KiDispatchException+0x646 //Dispatch the exception
    ffffd001`3a413b40 fffff800`8b3642fe : 57551824`74894810 8d485741`56415441 0100ec81`48c9246c f28b4cff`33450000 : nt!KiExceptionDispatch+0xc2 //Generate an exception
    ffffd001`3a413d20 fffff800`f550f796 : 00000000`00000000 ffffe001`d05c2000 ffffd001`3a413f38 fffff800`f551070b : nt!KiGeneralProtectionFault+0xfe //Tried to switch stacks, a general protection fault is initiated
    ffffd001`3a413eb8 00000000`00000000 : ffffe001`d05c2000 ffffd001`3a413f38 fffff800`f551070b ffffe001`d05c2000 : klhk+0x6796 //Kaspersky driver
    The nt!RtlpGetStackLimits is undocumented, although, taking an educated guess would make me presume it's a check to see how much more data can be added to the current stack, if nothing is left then we switch stacks, although the main fault was not invoking the correct method to do so, therefore we must terminate the process; in turn, I believe should do no harm, except we have DV enabled as Kaspersky could be performing other illegal calls.

    I suggest removing Kaspersky as it seems to be the cause here.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1


    Thank you guys for you deep and informative answer
    I will carefully follow instructions which you give me
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    Windows 8.1


    Plus I have one problem
    not on every shut down but once or twice a week
    when i press shut down, shut down screen comes, but nothing happens
      My System SpecsSystem Spec

BSOD Playing Total War: Rome II
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