BSOD iastor.sys System_Exception_Not_Handled

Carme · Dec 2, 2014

Hi everyone,

Recently updated my hard drive as the last one was failing and used a factory recovery disc to restore my computer (Alienware 17) to the original state. Currently running Windows 8.1.

My computer runs fine it is only if I let it go into sleep mode that I get the Blue Screen.

If anyone could help me to figure out what is going on that would be amazing

Thank youView attachment 54747

blueelvis · Dec 5, 2014

Hi Carme & Welcome to the forums ^_^,

I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
Let's check the stack of the dump files to see if we can see any culprit -

Code:

2: kd> k
Child-SP          RetAddr           Call Site
ffffd001`20d5ba58 fffff800`e56b259f [COLOR=#FF0000][B][U]iaStorA[/U][/B][/COLOR]+0x503eb
ffffd001`20d5ba60 ffffe000`e4520800 iaStorA+0x4f59f
ffffd001`20d5ba68 fffff803`00000000 0xffffe000`e4520800
ffffd001`20d5ba70 fffff800`e567cf00 0xfffff803`00000000
ffffd001`20d5ba78 00000000`00000000 iaStorA+0x19f00

And we have the Intel Rapid Storage Driver causing the BSOD. This driver caused lots of BSODs sometime back.
My friend Patrick has written a really nice Guide on the proper removal of this driver. Kindly follow the below guide to remove the Intel Rapid Storage -
Uninstalling the Intel(R) Rapid Storage Technology driver - Microsoft Community

Let me know how it goes ^_^

-Pranav

BSOD iastor.sys System_Exception_Not_Handled

Carme

New Member

My Computer

System One

blueelvis

OMG Debugger!

My Computer

System One