Windows 8 and 8.1 Forums

BSOD iastor.sys System_Exception_Not_Handled

  1. #1

    Posts : 1
    Windows 8.1

    BSOD iastor.sys System_Exception_Not_Handled

    Hi everyone,

    Recently updated my hard drive as the last one was failing and used a factory recovery disc to restore my computer (Alienware 17) to the original state. Currently running Windows 8.1.

    My computer runs fine it is only if I let it go into sleep mode that I get the Blue Screen.

    If anyone could help me to figure out what is going on that would be amazing

    Thank youAttachment 54747

      My System SpecsSystem Spec

  2. #2

    Posts : 2,097
    Windows 8.1 Industry Pro B-)

    Hi Carme & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Let's check the stack of the dump files to see if we can see any culprit -
    2: kd> k
    Child-SP          RetAddr           Call Site
    ffffd001`20d5ba58 fffff800`e56b259f iaStorA+0x503eb
    ffffd001`20d5ba60 ffffe000`e4520800 iaStorA+0x4f59f
    ffffd001`20d5ba68 fffff803`00000000 0xffffe000`e4520800
    ffffd001`20d5ba70 fffff800`e567cf00 0xfffff803`00000000
    ffffd001`20d5ba78 00000000`00000000 iaStorA+0x19f00
    And we have the Intel Rapid Storage Driver causing the BSOD. This driver caused lots of BSODs sometime back.
    My friend Patrick has written a really nice Guide on the proper removal of this driver. Kindly follow the below guide to remove the Intel Rapid Storage -
    Uninstalling the Intel(R) Rapid Storage Technology driver - Microsoft Community

    Let me know how it goes ^_^

      My System SpecsSystem Spec

BSOD iastor.sys System_Exception_Not_Handled
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