Windows 8 and 8.1 Forums


BSOD error (UNEXPECTED_KERNEL_MODE_TRAP) also command prom

  1. #1


    Posts : 17
    windows 8.1

    BSOD error (UNEXPECTED_KERNEL_MODE_TRAP) also command prom


    BSOD error (UNEXPECTED_KERNEL_MODE_TRAP) also command prompt error when trying to restore health/corrupt files

    An hour or so before i got the BSOD message below in quotation marks, i deleted "PlayReady" folder (in program files then Microsoft) to try and fix a separate, sky go issue i was having. It then didnt fix the problem so i went into recycle bin and restored it. About an hour later whilst using my PC, i logged off of my main (administrator account) and into my daughters guest account. about 10 seconds after loading the guest account i got the message below with the BSOD. I dont know if when i deleted and restored the folder before has anything to do with the problem but it seemed too much of a coincidence to me. Anyway, the BSOD randomly came up and had a "". It the read below;
    "Your pc ran into a problem and needs to restart. we're just collecting some error info and then we'll restart for you. If youd like to know more, you can search online later for this error: UNEXPECTED_KERNEL_MODE_TRAP".
    The laptop turned on fine after this (currently still using it). I then opened an elevated command prompt, typed in "sfc /scannow". When it completed it said "Windows Resource Protection found corrupt files but was unable to fix some of them.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log"
    I then typed in "Dism /Online /Cleanup-Image /RestoreHealth". It then completes that and says "the restore operation completed successfully. the component store corruption was repaired. The operation comepleted successfully". I then to double check, re type in "sfc /scannow" and hope it doesnt find corrupt files but it does. after scanning it once again says "Windows Resource Protection found corrupt files but was unable to fix some of them.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log"
    (i completed virus and malware checks, and have none if this helps.)

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Hello110 & Welcome to the forums ^_^,

    Kindly follow the below instructions and upload the SF Diagnostic ZIP File so that the dump files could be analysed -
    Blue Screen of Death (BSOD) Posting Instructions

    We need the dump files in order to analyse the situation and suggest you with the possible fixes


    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 17
    windows 8.1


    Quote Originally Posted by blueelvis View Post
    Hi Hello110 & Welcome to the forums ^_^,

    Kindly follow the below instructions and upload the SF Diagnostic ZIP File so that the dump files could be analysed -
    Blue Screen of Death (BSOD) Posting Instructions

    We need the dump files in order to analyse the situation and suggest you with the possible fixes


    -Pranav
    hello, someone has already done it for me and told me the problem was related to "avgwfpa.sys AVG Firewall driver". shall i delete AVG then?
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    hello, someone has already done it for me and told me the problem was related to "avgwfpa.sys AVG Firewall driver". shall i delete AVG then?
    I apologize for the delayed response since I am having my exams right now.

    I cannot tell whether it was AVG or not till I don't see the dump files. If you really want to give it a shot, make sure that you remove AVG using this **TOOL**.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

BSOD error (UNEXPECTED_KERNEL_MODE_TRAP) also command prom
Related Threads
Unexpected_kernel_mode_trap on Windows 8 x86 in BSOD Crashes and Debugging
Hi everyone, I am a programer in a small society and I need help because I have crashes on one netbook. It is a Packard Bell Easynote ME69BMP With Windows 8 x86. I used the SF debug tool on this computer and here is the files. Thanks for all yours answers, 55142
Hi, I have a Lenovo y510p and today it randomly blue screened on me telling me it would have to do a repair. After that, an error screen with the error oxc0000034 came up. I followed instructions I found here (mounted a usb with the Windows 8 Recovery on it > Troubleshoot > Command Prompt >...
I regularly complete my avast full system check,which takes about three hours to complete. It always completes however today i attempted to do it and twice at 80% roughly, it restarts the laptop and i get BSOD, then the laptop restarts as normal. I checked the memory (within task...
Help Please ! Unexpected_Kernel_Mode_Trap in BSOD Crashes and Debugging
Hi , im new to the site. I made an account because I purchased a computer not to long ago. It was working fine and everything until a few days ago. I kept getting this error with a blue screen and a sad face that said " Unexpected_Kernel_Mode_Trap" and the 3 errors that came with it were ...
help me to solve Unexpected_Kernel_Mode_Trap in BSOD Crashes and Debugging
hi, what i have to do to solve the problem please!!
BSOD UNEXPECTED_KERNEL_MODE_TRAP - Random in BSOD Crashes and Debugging
Okay i just got : UNEXPECTED_KERNEL_MODE_TRAP, Random, i was typing in my browser. Never got this before, i donīt remember doing anything that can cause instability either (Drivers etc). Havenīt overclocked or anything. I uploaded the dump file. I got a ASrock Z77M (Latest Bios), a 5670 ATI...
Hey, all I have been experiencing some issues lately. I have been running into the above blue screens. I normally encounter them while gaming, and they seem to be random; however occurring more frequently, now. I will attach 4 dump files, any help is much appreciated. Thanks! ;)
Eight Forums Android App Eight Forums IOS App Follow us on Facebook