Windows 8 and 8.1 Forums


WHEA_UNCORRECTABLE_ERROR (0x124) when watching videos

  1. #1


    Posts : 3
    Windows 8.1 Pro 64-bit

    WHEA_UNCORRECTABLE_ERROR (0x124) when watching videos


    The crashes happen most often when I'm watching a YouTube video but they have also occurred a few times when just watching an MP4 or MKV with Zoom Player.

    Recently it's been mostly 0x124 but there are instances of 0xA0000001 in there also, as you can see.

    The computer was built from all new parts in October of this year (2014) and Memtest and Disk Check reports no errors.

    These crashes have kind of ruined the pleasure of having a brand new PC so I'm hoping that some knowledgeable people here can help me figure this out.

    Thanks a lot in advance!

    EDIT: I have not overclocked anything on this system and the temperatures seem fine. I've got two large chassis fans and I'm using the stock cooler for the CPU.

    EDIT 2: I noticed in the Intel Processor Diagnostic Tool results file, that some kind of ASUS overclocking was active so I disabled that (after I updated the BIOS, in case that needed to be done).
    Last edited by Skumberg; 02 Dec 2014 at 16:39. Reason: Added Intel Processor Diagnostic Tool results file

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Skumberg & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Wed Dec  3 01:29:58.562 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\120214-8765-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17415.amd64fre.winblue_r4.141028-1500
     
    System Uptime: 0 days 2:59:35.236
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe0016a166028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0016a166028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  FlashPlayerPlu
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Dec  2 12:44:37.721 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\120214-9937-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17415.amd64fre.winblue_r4.141028-1500
     
    System Uptime: 0 days 21:14:41.660
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe0005e5ae028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0005e5ae028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec  1 15:29:28.125 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\120114-8921-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17415.amd64fre.winblue_r4.141028-1500
     
    System Uptime: 0 days 15:07:33.766
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe000d492e028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000d492e028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec  1 00:21:34.581 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\113014-8609-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17415.amd64fre.winblue_r4.141028-1500
     
    System Uptime: 0 days 6:55:53.257
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe001def25028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001def25028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  FlashPlayerPlu
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 30 17:25:08.582 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\113014-8718-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17415.amd64fre.winblue_r4.141028-1500
     
    System Uptime: 0 days 5:02:39.257
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe000c2771028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe000c2771028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 30 12:21:50.285 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\113014-8640-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17415.amd64fre.winblue_r4.141028-1500
     
    System Uptime: 0 days 6:36:46.961
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe0020491a028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0020491a028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 30 05:44:12.077 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\113014-9640-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17415.amd64fre.winblue_r4.141028-1500
     
    System Uptime: 1 days 4:06:06.753
     
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
     
    BugCheck A0000001, {5, 0, 0, 0}
    BugCheck Info: Unknown bugcheck code (a0000001)
     
    Arguments: 
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xA0000001
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  ZEROED_STACK
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov 26 06:54:20.366 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112614-8687-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 0 days 1:59:35.041
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe0001874c028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0001874c028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  FlashPlayerPlu
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov 26 04:54:08.604 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112614-9234-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 0 days 9:40:10.279
     
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
     
    BugCheck A0000001, {5, 0, 0, 0}
    BugCheck Info: Unknown bugcheck code (a0000001)
     
    Arguments: 
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xA0000001
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  ZEROED_STACK
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Nov 25 04:04:00.022 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112414-8718-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 1 days 3:52:21.159
     
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
     
    BugCheck A0000001, {5, 0, 0, 0}
    BugCheck Info: Unknown bugcheck code (a0000001)
     
    Arguments: 
    Arg1: 0000000000000005
    Arg2: 0000000000000000
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    BUGCHECK_STR:  0xA0000001
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  ZEROED_STACK
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Nov 24 00:11:39.061 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112314-9531-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 0 days 20:04:17.735
     
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
     
    BugCheck 101, {18, 0, ffffd00089640180, 4}
    BugCheck Info: CLOCK_WATCHDOG_TIMEOUT (101)
     
    Arguments: 
    Arg1: 0000000000000018, Clock interrupt time out interval in nominal clock ticks.
    Arg2: 0000000000000000, 0.
    Arg3: ffffd00089640180, The PRCB address of the hung processor.
    Arg4: 0000000000000004, 0.
    BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_8_PROC
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_8_PROC_ANALYSIS_INCONCLUSIVE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 23 04:06:52.755 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112214-9203-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 0 days 19:30:43.430
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe001e13be028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001e13be028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov 22 08:35:31.562 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112214-9046-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 0 days 1:30:44.238
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe001a6ef1028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001a6ef1028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  FlashPlayerPlu
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov 22 07:04:08.916 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112214-9359-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 1 days 7:04:24.591
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe00060b75028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00060b75028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  FlashPlayerPlu
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Nov 20 22:41:56.346 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112014-8859-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 1 days 18:54:03.020
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe001ca5f8028, be000000, 100110a}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe001ca5f8028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 000000000100110a, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  FlashPlayerPlu
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_CACHE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Wed Nov 19 03:46:47.690 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\111814-8937-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 3 days 8:02:17.365
     
    Probably caused by : GenuineIntel
     
    BugCheck 124, {0, ffffe00095ddc028, be000000, 800400}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe00095ddc028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000be000000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000800400, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_GenuineIntel
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE
     
    CPUID:        "Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz"
     
    MaxSpeed:     4000
     
    CurrentSpeed: 4000
     
      BIOS Version                  1102
     
      BIOS Release Date             11/21/2013
     
      Manufacturer                  ASUS
     
      Product Name                  All Series
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Wed Dec  3 01:29:58.562 2014 (UTC + 5:30)**************************
    AsUpIO.sys                Tue Aug  3 08:17:59 2010 (4C57835F)
    AsIO.sys                  Wed Aug 22 15:24:47 2012 (5034AC67)
    e1d64x64.sys              Thu Jun 27 02:21:31 2013 (51CB5453)
    iaStorAV.sys              Thu Aug  1 05:30:49 2013 (51F9A531)
    dump_iaStorAV.sys         Thu Aug  1 05:30:49 2013 (51F9A531)
    intelppm.sys              Thu Aug 22 14:16:35 2013 (5215CFEB)
    TeeDriverx64.sys          Thu Sep  5 23:32:18 2013 (5228C72A)
    asstor64.sys              Mon Jan 27 15:00:34 2014 (52E6273A)
    LHidEqd.Sys               Wed Mar 19 05:50:53 2014 (5328E2E5)
    LEqdUsb.Sys               Wed Mar 19 05:50:55 2014 (5328E2E7)
    LHidFilt.Sys              Wed Mar 19 05:51:03 2014 (5328E2EF)
    LMouFilt.Sys              Wed Mar 19 05:51:03 2014 (5328E2EF)
    AMDACPKSL.SYS             Sun Jun 22 08:01:43 2014 (53A6400F)
    AtihdWB6.sys              Sun Jun 22 08:02:00 2014 (53A64020)
    atikmpag.sys              Tue Sep 16 03:29:06 2014 (5417612A)
    amdacpksd.sys             Tue Sep 16 03:39:15 2014 (5417638B)
    atikmdag.sys              Tue Sep 16 03:51:08 2014 (54176654)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Dec  2 12:44:37.721 2014 (UTC + 5:30)**************************
    atikmpag.sys              Sat Jul  5 06:56:52 2014 (53B7545C)
    atikmdag.sys              Sat Jul  5 07:09:13 2014 (53B75741)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Dec  1 15:29:28.125 2014 (UTC + 5:30)**************************
    OpenHardwareMonitor.sys   Sat Jul 26 18:59:37 2008 (488B26C1)
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys
    dump_iaStorAV.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=asstor64.sys
    http://www.carrona.org/drivers/driver.php?id=LHidEqd.Sys
    http://www.carrona.org/drivers/driver.php?id=LEqdUsb.Sys
    http://www.carrona.org/drivers/driver.php?id=LHidFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=LMouFilt.Sys
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=OpenHardwareMonitor.sys

    You are experiencing the WHEA_UNCORRECTABLE_ERROR which means that the Windows Hardware Error Architecture caught a hardware error which caused Windows to crash so that it could preserve the data. This bugcheck is generally seen (most of the times) in cases of Processor failure.
    But, before we could conclude here, let's make sure that there is no software component which might cause this. Kindly remove all of the ASUS Bloatware present in the system. I have highlighted two drivers in RED. Kindly do a system wide manual search and rename them.

    I checked your 5 latest dump files and each one blamed the L2 Cache's Bank 8. This generally occurs in a Processor Cache's failure. Kindly run Prime95 according to the below instructions and report back the results (thanks Usasma) -
    http://carrona.org/prime95.html

    Let me know how it goes ^_^

    -Pranav
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1 Pro 64-bit


    EDIT: The below answer isn't really relevant anymore because my PC just crashed again, after four days of not crashing. I'm going to run of Prime 95 again according to your instructions and report back.

    Hi Pranav!

    Thanks a lot for analyzing my problem, I really appreciate it! The ASUS bloatware has been uninstalled and I ran Prime95 without errors.

    However, last thursday, my graphics card started acting up so I decided to run an ATI driver cleaner to remove all traces of ATI drivers and then I downloaded and installed the lastest ones from their website. Since then, I haven't had one single crash, so I'm thinking it was the graphics drivers that was the problem.

    I'll leave this open for a few days before marking it as solved, just in case.
    Last edited by Skumberg; 08 Dec 2014 at 14:12.
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1 Pro 64-bit


    Prime95 has run a total of 16 hours today without issues. Will report back with an updated debug zip if the PC crashes again.
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Skumberg View Post
    Prime95 has run a total of 16 hours today without issues. Will report back with an updated debug zip if the PC crashes again.
    Sure thing. Let me know how it goes ^_^
      My System SpecsSystem Spec

  6. #6


    Posts : 22
    Windows 8.1


    it similar to my issues. when i play any HTML5 videos, i got BSOD WHEA_UNCORRECTABLE_ERROR.
      My System SpecsSystem Spec

  7. #7


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by evildog1 View Post
    it similar to my issues. when i play any HTML5 videos, i got BSOD WHEA_UNCORRECTABLE_ERROR.
    Hi Evildog1 ^_^,

    Kindly create a new thread in the BSOD Forum so that there is no confusion
      My System SpecsSystem Spec

WHEA_UNCORRECTABLE_ERROR (0x124) when watching videos
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