Windows 8 and 8.1 Forums


Crash always when boot from hibernate

  1. #1


    Posts : 5
    windows 8

    Crash always when boot from hibernate


    Dears ,

    Please i need a help , always windows crash when it boot from hibernate .


    please find the file attached .

    Best Regards,

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sorry for the delay in responding. My initial impression is that this is a hardware problem (but I haven't done an in-depth analysis yet). For starters, please perform these free hardware diagnostics: Hardware Diagnostics
    Let us know the results and we'll move on from there.

    Here's my standard BSOD speech:
    Beyond this, as there was only 1 memory dump in the upload, I have these 4 suggestions:
    1. Get ALL available Windows Updates. It may take several trips to get them all
    2. Get ALL available, Win8.1 compatible updates from the manufacturer's website.
    3. Start with these free hardware diagnostics: Hardware Diagnostics
    4. If all of the hardware tests pass, then run Driver Verifier according to these instructions: Driver Verifier Settings
    I haven't scrubbed this info yet, but I post it so I won't forget doing it:

    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Nov 24 08:46:30.306 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112414-11000-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 2:28:28.072
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3165b )
    BugCheck 7A, {4, 0, ffffe001c52a5550, ffffd00029db4000}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: ffffe001c52a5550, current process (virtual address for lock type 3, or PTE)
    Arg4: ffffd00029db4000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  G75VW.223
      BIOS Release Date             01/07/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G75VW
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 30 05:44:54.350 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\103014-11625-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:2 days 1:17:42.106
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ebd9 )
    BugCheck 7A, {4, 0, ffffe001b31089e0, db6bd741ef}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: ffffe001b31089e0, current process (virtual address for lock type 3, or PTE)
    Arg4: 000000db6bd741ef, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  SkyDrive.exe
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  G75VW.223
      BIOS Release Date             01/07/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G75VW
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct 13 03:07:30.686 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101314-9437-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 13:32:29.431
    *** ERROR: Module load completed but symbols could not be loaded for bowser.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :memory_corruption
    BugCheck 7A, {4, 0, ffffe000064cc9d0, fffff80003dc36f2}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: ffffe000064cc9d0, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff80003dc36f2, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  G75VW.223
      BIOS Release Date             01/07/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G75VW
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Nov 24 08:46:30.306 2014 (UTC - 5:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    AMPPAL.sys                  Tue Jul 17 03:35:22 2012 (500515BA)
    L1C63x64.sys                Wed Jul 18 22:54:44 2012 (500776F4)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
    btfilter.sys                Thu Jan  2 00:24:20 2014 (52C4F804)
    ptun0901.sys                Thu Apr 24 14:44:45 2014 (53595B9D)
    nvhda64v.sys                Mon Jul 21 10:17:53 2014 (53CD2111)
    nvvad64v.sys                Thu Sep  4 13:10:48 2014 (54089D18)
    NvStreamKms.sys             Sat Sep  6 00:37:11 2014 (540A8F77)
    nvlddmkm.sys                Mon Nov  3 15:40:19 2014 (5457E833)
    nvstusb.sys                 Mon Nov  3 15:51:41 2014 (5457EADD)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 30 05:44:54.350 2014 (UTC - 5:00)**************************
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    agp440.sys                  Thu Aug 22 07:39:35 2013 (5215F877)
    nv_agp.sys                  Thu Aug 22 07:39:38 2013 (5215F87A)
    nvvad64v.sys                Fri Sep 27 16:25:30 2013 (5245E9BA)
    nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
    nvstusb.sys                 Wed Oct 23 03:55:23 2013 (526780EB)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    ptun0901.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvstusb.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvstusb.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    A full analysis doesn't reveal anything that really stands out.

    Please complete the hardware diagnostics.

    Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

    The drivers that are struckout don't have updates available (AFAIK).
    DO NOT delete them, just leave them be.



    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Nov 24 08:46:30.306 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112414-11000-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
    System Uptime:0 days 2:28:28.072
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+3165b )
    BugCheck 7A, {4, 0, ffffe001c52a5550, ffffd00029db4000}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: ffffe001c52a5550, current process (virtual address for lock type 3, or PTE)
    Arg4: ffffd00029db4000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  G75VW.223
      BIOS Release Date             01/07/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G75VW
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 30 05:44:54.350 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\103014-11625-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.17085.amd64fre.winblue_gdr.140330-1035
    System Uptime:2 days 1:17:42.106
    Probably caused by :ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1ebd9 )
    BugCheck 7A, {4, 0, ffffe001b31089e0, db6bd741ef}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: ffffe001b31089e0, current process (virtual address for lock type 3, or PTE)
    Arg4: 000000db6bd741ef, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  SkyDrive.exe
    FAILURE_BUCKET_ID: 0x7a_0_nt!_??_::FNODOBFM::_string_
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  G75VW.223
      BIOS Release Date             01/07/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G75VW
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Oct 13 03:07:30.686 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\101314-9437-01.dmp]
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
    Built by: 9600.16404.amd64fre.winblue_gdr.130913-2141
    System Uptime:0 days 13:32:29.431
    *** ERROR: Module load completed but symbols could not be loaded for bowser.sys
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by :memory_corruption
    BugCheck 7A, {4, 0, ffffe000064cc9d0, fffff80003dc36f2}
    BugCheck Info: KERNEL_DATA_INPAGE_ERROR (7a)
    Arguments: 
    Arg1: 0000000000000004, lock type that was held (value 1,2,3, or PTE address)
    Arg2: 0000000000000000, error status (normally i/o status code)
    Arg3: ffffe000064cc9d0, current process (virtual address for lock type 3, or PTE)
    Arg4: fffff80003dc36f2, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
    BUGCHECK_STR:  0x7a_0
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_4096
    CPUID:        "Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz"
    MaxSpeed:     2400
    CurrentSpeed: 2395
      BIOS Version                  G75VW.223
      BIOS Release Date             01/07/2013
      Manufacturer                  ASUSTeK COMPUTER INC.
      Product Name                  G75VW
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Nov 24 08:46:30.306 2014 (UTC - 5:00)**************************
    ASMMAP64.sys                Thu Jul  2 05:13:26 2009 (4A4C7A36)
    atkwmiacpi64.sys            Tue Sep  6 21:44:52 2011 (4E66CC94)
    HECIx64.sys                 Mon Jul  2 18:14:58 2012 (4FF21D62)
    dump_iaStorA.sys            Mon Jul  9 16:42:33 2012 (4FFB4239)
    iaStorA.sys                 Mon Jul  9 16:42:33 2012 (4FFB4239)
    AMPPAL.sys                  Tue Jul 17 03:35:22 2012 (500515BA)
    L1C63x64.sys                Wed Jul 18 22:54:44 2012 (500776F4)
    kbfiltr.sys                 Wed Aug  1 23:22:22 2012 (5019F26E)
    athw8x.sys                  Thu Jan 17 04:15:39 2013 (50F7C13B)
    intelppm.sys                Thu Aug 22 04:46:35 2013 (5215CFEB)
    
    .....This is where Windows 8.1 was released.....
    
    AsHIDSwitch64.sys           Mon Oct  7 21:45:17 2013 (525363AD)
    btfilter.sys                Thu Jan  2 00:24:20 2014 (52C4F804)
    ptun0901.sys                Thu Apr 24 14:44:45 2014 (53595B9D)
    nvhda64v.sys                Mon Jul 21 10:17:53 2014 (53CD2111)
    nvvad64v.sys                Thu Sep  4 13:10:48 2014 (54089D18)
    NvStreamKms.sys             Sat Sep  6 00:37:11 2014 (540A8F77)
    nvlddmkm.sys                Mon Nov  3 15:40:19 2014 (5457E833)
    nvstusb.sys                 Mon Nov  3 15:51:41 2014 (5457EADD)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Oct 30 05:44:54.350 2014 (UTC - 5:00)**************************
    nvhda64v.sys                Sun Jun 16 08:38:07 2013 (51BDB1AF)
    agp440.sys                  Thu Aug 22 07:39:35 2013 (5215F877)
    nv_agp.sys                  Thu Aug 22 07:39:38 2013 (5215F87A)
    nvvad64v.sys                Fri Sep 27 16:25:30 2013 (5245E9BA)
    nvlddmkm.sys                Wed Oct 23 02:21:50 2013 (52676AFE)
    nvstusb.sys                 Wed Oct 23 03:55:23 2013 (526780EB)
    
    http://www.carrona.org/drivers/driver.php?id=ASMMAP64.sys
    http://www.carrona.org/drivers/driver.php?id=atkwmiacpi64.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=AMPPAL.sys
    http://www.carrona.org/drivers/driver.php?id=L1C63x64.sys
    http://www.carrona.org/drivers/driver.php?id=kbfiltr.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=AsHIDSwitch64.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    ptun0901.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvstusb.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=agp440.sys
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvstusb.sys
      My System SpecsSystem Spec

Crash always when boot from hibernate
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