Windows 8 and 8.1 Forums


Windows 8.1 BSOD WHEA_UNCORRECTABLE_ERROR

  1. #1


    York, England
    Posts : 11
    Windows 8.1 Professional x64

    Windows 8.1 BSOD WHEA_UNCORRECTABLE_ERROR


    Hey guys,

    I've been having a lot of trouble lately with my new system.
    I have come here to ask for advice of what to do to fix the problem!
    I was hoping one of you would be able to analyse my dmp file and tell me the cause of the problem.

    I keep crashing with the same blue screen every time. WHEA_UNCORRECTABLE_ERROR
    That's all I can see before it turns itself off.

    I'm using windows 8.1 64 bit. Last week I reset my BIOS, so my BIOS is at default settings, no overclocking, RAM running at 1600MHz
    I have ran a SFC scan, chkdsk and memtest, (found nothing wrong), as suggested by customer support from the website I bought the system from. Their latest advice is to reinstall windows, however, I was wondering if I could have some help on figuring out the problem first.

    All of the BSOD's have been WHEA_UNCORRECTABLE_ERROR apart from one yesterday (at ‎26/‎11/‎2014 ‏‎16:38)

    SFdebug zip: Attachment 54475
    SFdiagnostic zip:Attachment 54477

    I would really appreciate clear advice, suggestions, or instructions, that would be great.

    My rig details are on my profile if needed.

    Thanks in advance,

    Martin.
    Last edited by OfficiallyMJB; 27 Nov 2014 at 07:25.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Please run Hardware Diagnostics as 124 code is usually a HW issue and update your Wi fi driver. Driver Reference Table - athwnx.sys

    Code:
    PxHlpa64.sys Tue Apr 24 19:26:29 2012 (4F96E245) 
    Sonic CD/DVD driver  (used by many different CD/DVD programs) 
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys 
    
    GEARAspiWDM.sys Thu May 3  21:56:17 2012 (4FA2E2E1) 
    CD-ROM Class Filter Driver by Gear  Software.[br]Also comes with iTunes 
    http://www.carrona.org/drivers/driver.php?id=GEARAspiWDM.sys 
    
    AsIO.sys Wed Aug 22 11:54:47  2012 (5034AC67) 
    Asus PCProbe Utility 
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys 
    
    lvrs64.sys Tue Oct 23 04:11:24 2012  (5085FCCC) 
    Logitech Camera driver 
    http://www.carrona.org/drivers/driver.php?id=lvrs64.sys 
    
    lvuvc64.sys Tue Oct 23 04:12:08  2012 (5085FCF8) 
    Logitech USB Video Class Driver (WebCam) 
    http://www.carrona.org/drivers/driver.php?id=lvuvc64.sys 
    
    t_mouse.sys Mon Dec 3 07:19:30  2012 (50BC4472) 
    iBall Advanced Mouse driver 
    http://www.carrona.org/drivers/driver.php?id=t_mouse.sys 
    
    athwnx.sys Mon Apr 1 07:32:05 2013  (51591BD5) 
    Driver for Qualcomm Atheros Extensible Wireless LAN  (CB42/CB43/MB42/MB43) Network Adapter device driver 
    http://www.carrona.org/drivers/driver.php?id=athwnx.sys 
    
    Rt630x64.sys Fri May 10 11:59:08  2013 (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    hcwE5bda.sys Tue Apr 29  21:00:27 2014 (535FF6CB) 
    Hauppauge Siena Video Capture Driver 
    http://www.carrona.org/drivers/driver.php?id=hcwE5bda.sys 
    
    CMUSBDAC.sys Mon Jul 21 08:22:22  2014 (53CCB19E) 
    C-Media USB Audio Class 1.0 and 2.0 DAC Device Driver 
    http://www.carrona.org/drivers/driver.php?id=CMUSBDAC.sys 
    
    nvhda64v.sys Mon Jul 21 16:17:53  2014 (53CD2111) 
    nVidia HDMI Audio Device (nForce chipset driver) 
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    nvvad64v.sys Thu Sep 25 17:39:23  2014 (5424372B) 
    NVIDIA Virtual Audio Driver 
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys 
    
    NvStreamKms.sys Sat Nov 1 00:04:56 2014 (54541598)  
    nVidia Streaming Kernel service - may cause BSOD in  Win8.1 systems (found in May 2014). Date/TimeStamp: Tue Apr 29 20:59:44 2014  (53604B00) MAY NOT BE A PROBLEM, this is a tenative posting - Appears that  April 29 driver is a problem, July 2014 drivers seem OK 
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys 
    
    nvlddmkm.sys Wed Nov 12  21:51:31 2014 (5463C853) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    nvvadarm.sys Wed Nov 12 22:15:19  2014 (5463CDE7) 
    
    nvvadarm.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    
    
    Debug session time: Thu Nov 27 10:52:36.416  2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\112714-4437-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:15:48.034  
    Probably caused by : GenuineIntel 
    BugCheck 124, {0, ffffe00112380028,  bf800000, 124} 
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR  (124) 
    Bugcheck code 00000124 
    Arguments: 
    Arg1: 0000000000000000,  Machine Check Exception 
    Arg2: ffffe00112380028, Address of the  WHEA_ERROR_RECORD structure. 
    Arg3: 00000000bf800000, High order 32-bits of  the MCi_STATUS value. 
    Arg4: 0000000000000124, Low order 32-bits of the  MCi_STATUS value. 
    BUGCHECK_STR: 0x124_GenuineIntel 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
    MaxSpeed: 4000  
    CurrentSpeed: 3998 
    BiosVersion = 2202 
    BiosReleaseDate = 07/11/2014  
    SystemManufacturer = ASUS 
    SystemProductName = All Series  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Nov 26 17:37:39.637 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112614-5312-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 4:34:36.255  
    *** WARNING: Unable to verify timestamp for athwnx.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for athwnx.sys 
    Probably  caused by : athwnx.sys ( athwnx+164335 ) 
    BugCheck D1, {ffffd000216e0000, 2,  0, fffff801733e7335} 
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL  (d1) 
    Bugcheck code 000000d1 
    Arguments: 
    Arg1: ffffd000216e0000,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  value 0 = read operation, 1 = write operation 
    Arg4: fffff801733e7335,  address which referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  AV_athwnx+164335 
    MaxSpeed: 4000 
    CurrentSpeed: 3998 
    BiosVersion =  2202 
    BiosReleaseDate = 07/11/2014 
    SystemManufacturer = ASUS  
    SystemProductName = All Series  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Wed Nov 26 02:24:12.331 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112614-10812-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  16:37:51.949 
    Probably caused by : GenuineIntel 
    BugCheck 124, {0,  ffffe00101d72028, bf800000, 124} 
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR  (124) 
    Bugcheck code 00000124 
    Arguments: 
    Arg1: 0000000000000000,  Machine Check Exception 
    Arg2: ffffe00101d72028, Address of the  WHEA_ERROR_RECORD structure. 
    Arg3: 00000000bf800000, High order 32-bits of  the MCi_STATUS value. 
    Arg4: 0000000000000124, Low order 32-bits of the  MCi_STATUS value. 
    BUGCHECK_STR: 0x124_GenuineIntel 
    PROCESS_NAME:  chrome.exe 
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE  
    MaxSpeed: 4000 
    CurrentSpeed: 3998 
    BiosVersion = 2202  
    BiosReleaseDate = 07/11/2014 
    SystemManufacturer = ASUS  
    SystemProductName = All Series  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Mon Nov 24 20:16:02.135 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112414-9734-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:29:52.752  
    Probably caused by : GenuineIntel 
    BugCheck 124, {0, ffffe000ef58a028,  ff800000, 124} 
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR  (124) 
    Bugcheck code 00000124 
    Arguments: 
    Arg1: 0000000000000000,  Machine Check Exception 
    Arg2: ffffe000ef58a028, Address of the  WHEA_ERROR_RECORD structure. 
    Arg3: 00000000ff800000, High order 32-bits of  the MCi_STATUS value. 
    Arg4: 0000000000000124, Low order 32-bits of the  MCi_STATUS value. 
    BUGCHECK_STR: 0x124_GenuineIntel 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
    MaxSpeed: 4000  
    CurrentSpeed: 3998 
    BiosVersion = 2202 
    BiosReleaseDate = 07/11/2014  
    SystemManufacturer = ASUS 
    SystemProductName = All Series  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Mon Nov 24 19:45:33.349 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112414-9937-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:16:40.966  
    Probably caused by : GenuineIntel 
    BugCheck 124, {0, ffffe0000f4d0028,  bf800000, 124} 
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR  (124) 
    Bugcheck code 00000124 
    Arguments: 
    Arg1: 0000000000000000,  Machine Check Exception 
    Arg2: ffffe0000f4d0028, Address of the  WHEA_ERROR_RECORD structure. 
    Arg3: 00000000bf800000, High order 32-bits of  the MCi_STATUS value. 
    Arg4: 0000000000000124, Low order 32-bits of the  MCi_STATUS value. 
    BUGCHECK_STR: 0x124_GenuineIntel 
    PROCESS_NAME: OBS.exe  
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
    MaxSpeed: 4000  
    CurrentSpeed: 3998 
    BiosVersion = 2202 
    BiosReleaseDate = 07/11/2014  
    SystemManufacturer = ASUS 
    SystemProductName = All Series  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Mon Nov 24 19:20:54.629 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112414-10296-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  11:01:09.247 
    Probably caused by : GenuineIntel 
    BugCheck 124, {0,  ffffe000f62d4028, ff800000, 124} 
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR  (124) 
    Bugcheck code 00000124 
    Arguments: 
    Arg1: 0000000000000000,  Machine Check Exception 
    Arg2: ffffe000f62d4028, Address of the  WHEA_ERROR_RECORD structure. 
    Arg3: 00000000ff800000, High order 32-bits of  the MCi_STATUS value. 
    Arg4: 0000000000000124, Low order 32-bits of the  MCi_STATUS value. 
    BUGCHECK_STR: 0x124_GenuineIntel 
    PROCESS_NAME: OBS.exe  
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_CACHE 
    MaxSpeed: 4000  
    CurrentSpeed: 3998 
    BiosVersion = 2202 
    BiosReleaseDate = 07/11/2014  
    SystemManufacturer = ASUS 
    SystemProductName = All Series  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Nov 27 14:45:08 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 27 14:45:08 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 27 14:45:08 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

Windows 8.1 BSOD WHEA_UNCORRECTABLE_ERROR
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