Windows 8 and 8.1 Forums


BSOD System_Service_Exception when playing Games.

  1. #1


    Posts : 10
    Windows 8.1

    BSOD System_Service_Exception when playing Games.


    Hey,
    i have some Problems with my Computer and i need your help.

    My Computer randomly crashes when i playing Games.
    BSOD: System_Service_Exception ( atikmdag.sys ).
    i already deleted all amd drivers with DDU and downloaded the newest AMD Driver.

    I hope anyone of you can help me. if u need more informations ask me :P

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Please update drivers in red. The cause is the GPU driver, please try following these instructions and report back: atikmdag.sys error BSOD on startup [Solved] - Graphics Cards - Graphics & Displays
    If that doesn't help, please test your GPU - Tutorial: Video Card - Stress Test with Furmark - Windows 7 Help Forums Keep an eye on the temperature and artifacts. If the temp get's too high or you see artifacts, stop the test.
    Do not leave the test unmonitored as this can damage your GPU!.
    Code:
    LGBusEnum.sys Tue Nov 24 02:36:48 2009  (4B0B38B0) 
    Logitech Keyboard 
    http://www.carrona.org/drivers/driver.php?id=LGBusEnum.sys 
    
    LGVirHid.sys  Tue Nov 24 02:36:48 2009 (4B0B38B0) 
    Logitech Gamepanel Virtual  HID Device Driver 
    http://www.carrona.org/drivers/driver.php?id=LGVirHid.sys 
    
    CM10864.sys  Thu Aug 12 12:26:14 2010 (4C63CC46) 
    C-Media sound driver 
    http://www.carrona.org/drivers/driver.php?id=CM10864.sys 
    
    RTKVHD64.sys Tue Oct 30 10:51:36  2012 (508FA328) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    Rt630x64.sys Fri May 10 11:59:08  2013 (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    LGSHidFilt.Sys Thu May 30  17:16:33 2013 (51A76D51) 
    Logitech Gaming KMDF HID driver[br]KB or mouse  
    http://www.carrona.org/drivers/driver.php?id=LGSHidFilt.Sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    AODDriver2.sys Tue Feb 11 12:06:52 2014 (52FA044C)  
    AMD Overdrive; also in EasyTune6 for Gigabyte motherboard [br] Known BSOD issues in Win7[br][br]Part of AMD Fuel[br][br]Location:  C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys 
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys 
    
    usbfilter.sys Mon Feb 17  07:23:43 2014 (5301AAEF) 
    AMD USB Filter Driver (likely part of the chipset  drivers) 
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys 
    
    dtsoftbus01.sys Fri Feb 21 10:49:36 2014 (53072130)  
    Daemon Tools driver [br] Possible BSOD issues in Win7  
    http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys 
    
    AMDACPKSL.SYS Sun Jun 22  04:31:43 2014 (53A6400F) 
    included in the AMD/ATI Catalyst WDM drivers  package 
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS 
    
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    SbieDrv.sys Tue Oct 14 21:18:54  2014 (543D771E) 
    Sandboxie Kernel Mode Driver 
    http://www.carrona.org/drivers/driver.php?id=SbieDrv.sys 
    
    atikmpag.sys Mon Nov 17 18:54:12  2014 (546A3644) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Mon Nov 17 20:01:21  2014 (546A4601) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    
    
    Debug session time: Wed  Nov 26 06:02:10.868 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\112614-17468-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:05:46.602  
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for atikmdag.sys  
    Probably caused by : hardware ( atikmdag+12d834 ) 
    BugCheck 3B,  {c0000005, fffff8005a608834, ffffd0016171d1c0, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff8005a608834, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0016171d1c0, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: csgo.exe 
    FAILURE_BUCKET_ID:  IP_MISALIGNED_atikmdag.sys 
    BiosVersion = FF 
    BiosReleaseDate = 11/24/2010  
    SystemManufacturer = Gigabyte Technology Co., Ltd. 
    SystemProductName =  GA-890GPA-UD3H  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Wed Nov 26 05:55:43.383 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112614-18875-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:22:44.113  
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for atikmdag.sys  
    Probably caused by : atikmdag.sys ( atikmdag+12d84b ) 
    BugCheck 3B,  {c0000005, 0, ffffd0004f04b1b0, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: 0000000000000000, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0004f04b1b0, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: csgo.exe 
    FAILURE_BUCKET_ID:  0x3B_atikmdag+12d84b 
    BiosVersion = FF 
    BiosReleaseDate = 11/24/2010  
    SystemManufacturer = Gigabyte Technology Co., Ltd. 
    SystemProductName =  GA-890GPA-UD3H  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Wed Nov 26 05:32:19.372 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112614-18796-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 1:02:14.092  
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for atikmdag.sys  
    Probably caused by : atikmdag.sys ( atikmdag+12d845 ) 
    BugCheck 3B,  {c0000005, fffff8007b7e6845, ffffd002103da1c0, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff8007b7e6845, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd002103da1c0, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: csgo.exe 
    FAILURE_BUCKET_ID:  0x3B_atikmdag+12d845 
    BiosVersion = FF 
    BiosReleaseDate = 11/24/2010  
    SystemManufacturer = Gigabyte Technology Co., Ltd. 
    SystemProductName =  GA-890GPA-UD3H  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Tue Nov 25 03:59:11.721 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112514-18281-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:02:55.454  
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for atikmdag.sys  
    Probably caused by : hardware ( atikmdag+12d837 ) 
    BugCheck 3B,  {c000001d, fffff8011715d837, ffffd0016cefc1c0, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c000001d,  Exception code that caused the bugcheck 
    Arg2: fffff8011715d837, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0016cefc1c0, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: csgo.exe 
    FAILURE_BUCKET_ID:  IP_MISALIGNED_atikmdag.sys 
    BiosVersion = FF 
    BiosReleaseDate = 11/24/2010  
    SystemManufacturer = Gigabyte Technology Co., Ltd. 
    SystemProductName =  GA-890GPA-UD3H  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Tue Nov 25 03:36:21.697 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112514-20312-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:23:07.425  
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for atikmdag.sys  
    Probably caused by : atikmdag.sys ( atikmdag+12d845 ) 
    BugCheck 3B,  {c0000005, fffff801b03ce845, ffffd0009a1131c0, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff801b03ce845, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0009a1131c0, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: csgo.exe 
    FAILURE_BUCKET_ID:  0x3B_atikmdag+12d845 
    BiosVersion = FF 
    BiosReleaseDate = 11/24/2010  
    SystemManufacturer = Gigabyte Technology Co., Ltd. 
    SystemProductName =  GA-890GPA-UD3H  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Tue Nov 25 03:12:34.106 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112514-20031-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:09:30.850  
    *** WARNING: Unable to verify timestamp for atikmdag.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for atikmdag.sys  
    Probably caused by : atikmdag.sys ( atikmdag+12d845 ) 
    BugCheck 3B,  {c0000005, fffff80179b60845, ffffd0013686f1c0, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff80179b60845, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd0013686f1c0, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: csgo.exe 
    FAILURE_BUCKET_ID:  0x3B_atikmdag+12d845 
    BiosVersion = FF 
    BiosReleaseDate = 11/24/2010  
    SystemManufacturer = Gigabyte Technology Co., Ltd. 
    SystemProductName =  GA-890GPA-UD3H  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2014 Nov 26 10:29:08 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 26 10:29:08 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 26 10:29:08 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Windows 8.1


    Hey, thanks for the fast answer.
    i already updated the atikmdag.sys for days ago after that i dont got any BSOD's but on the next day there are again the BSOD with atikmdag.sys. so dont think that this is the problem.

    So i did the Stress Test, there are no artifacts and the highest temp was 94ฐC.

    I cant update
    LGBusEnum.sys
    LGVirHid.sys
    CM10864.sys
    AODDriver2.sys

    because if i want to update this it says that this drivers are up to date.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Monitor your temperatures while gaming. What's the name, the wattage and the age of your PSU? When was your PC last cleaned of dust?
      My System SpecsSystem Spec

  5. #5


    Posts : 10
    Windows 8.1


    RASURBO - GaminX & Power GAP767 V2 - 750 Watt, 3 Years old. And cleaned for 6-8 month.

    normally i play Counterstrike Global Offensive and after 15-20 mins my PC crashes. Now i played Counterstrike Source and League of Legends both for about 1 hour and it didnt crashed.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Try playing some more. If the BSOD reccurs, post back
      My System SpecsSystem Spec

  7. #7


    Posts : 10
    Windows 8.1


    Played some more Counterstrike Global Offensive after 20 minutes bluescreen my temps while playing are 70ฐC.

    So played some games now for some time... when i play League of Legends my temps are 60ฐC and no BSOD, when i play CS:GO on Public Deathmatch my temps are 55-60ฐC and no BSOD, when i play CS:GO Competitive my temps are 70-80ฐC and after 10-30 minutes BSOD -.-
    Last edited by skr0101; 26 Nov 2014 at 12:45.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    Try another version of the driver. For example 14.4
      My System SpecsSystem Spec

  9. #9


    Posts : 10
    Windows 8.1


    So installed 14.4 and played now for 2 hours first no BSOD but then i watched a csgo demo and then BSOD
      My System SpecsSystem Spec

  10. #10


    Posts : 2,480
    Windows 10 Pro x64
      My System SpecsSystem Spec

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