Windows 8 and 8.1 Forums


BSOD Multiple Times from BAD_POOL_HEADER

  1. #1


    Toronto
    Posts : 7
    Windows 8.1 Pro

    BSOD Multiple Times from BAD_POOL_HEADER


    I have been getting a couple of Blue Screen's Of Death lately and most of they have been caused by BAD_POOL_HEADER although one of them was due to DRIVER_POWER_STATE_FAILURE. I ran BlueScreenView from NirSoft and these were the outcomes of them.

    ----------------------------------------------------------------------------------------------------------------------------------
    112414-28640-01.dmp 2014-11-24 1:05:21 PM BAD_POOL_HEADER 0x00000019 00000000`0000000d ffffd001`4d5512b0 000000ae`7f27c659 a1a592e1`24d0d7ab ntoskrnl.exe ntoskrnl.exe+14f1a0 x64 ntoskrnl.exe+14f1a0 C:\WINDOWS\Minidump\112414-28640-01.dmp 4 15 9600 328,128 2014-11-24 1:06:30 PM
    ----------------------------------------------------------------------------------------------------------------------------------
    112214-26906-01.dmp 2014-11-22 8:13:17 PM DRIVER_POWER_STATE_FAILURE 0x0000009f 00000000`00000004 00000000`0000012c ffffe001`1e304040 fffff800`c7c57980 ntoskrnl.exe ntoskrnl.exe+152036 x64 ntoskrnl.exe+152036 C:\WINDOWS\Minidump\112214-26906-01.dmp 4 15 9600 555,976 2014-11-22 8:14:52 PM
    ----------------------------------------------------------------------------------------------------------------------------------
    112214-31078-01.dmp 2014-11-22 12:17:48 AM BAD_POOL_HEADER 0x00000019 00000000`0000000e ffffd000`a25782b0 00000086`96588177 866a7ede`ac35fd2e afd.sys afd.sys+22b9 x64 ntoskrnl.exe+14f1a0 C:\WINDOWS\Minidump\112214-31078-01.dmp 4 15 9600 289,856 2014-11-22 12:18:52 AM
    ----------------------------------------------------------------------------------------------------------------------------------
    112014-30906-01.dmp 2014-11-20 7:00:57 PM BAD_POOL_HEADER 0x00000019 00000000`0000000d ffffd001`db2fa2b0 0000002a`bd772f08 c6c539da`c39a7b90 ntoskrnl.exe ntoskrnl.exe+14f1a0 x64 ntoskrnl.exe+14f1a0 C:\WINDOWS\Minidump\112014-30906-01.dmp 4 15 9600 289,912 2014-11-20 7:01:59 PM
    ----------------------------------------------------------------------------------------------------------------------------------
    112014-31484-01.dmp 2014-11-20 1:25:14 PM BAD_POOL_HEADER 0x00000019 00000000`0000000d ffffd000`2231e2b0 fffff801`e41ae3b4 d602e28b`32c55dc4 tcpip.sys tcpip.sys+1473b4 x64 ntoskrnl.exe+14f1a0 C:\WINDOWS\Minidump\112014-31484-01.dmp 4 15 9600 285,432 2014-11-20 1:26:19 PM
    ----------------------------------------------------------------------------------------------------------------------------------
    111314-34375-01.dmp 2014-11-13 7:16:01 PM 0x00000133 00000000`00000001 00000000`00001e00 00000000`00000000 00000000`00000000 hal.dll hal.dll+548b0 x64 ntoskrnl.exe+14f1a0 C:\WINDOWS\Minidump\111314-34375-01.dmp 4 15 9600 285,432 2014-11-13 7:17:39 PM
    ----------------------------------------------------------------------------------------------------------------------------------
    I have also attached the SFDebugFiles zipped folder with this thread.
    Attachment 54404
    Any help will really be appreciated. Thank You.
    -Ashpan

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Please update driver highlighted in red and reset your clock speed to stock.
    Code:
    VMNET.SYS Mon Aug 10 14:04:50 2009 (4A800CE2)  
    VMware Virtual Network Driver 
    http://www.carrona.org/drivers/driver.php?id=VMNET.SYS 
    
    vmnetadapter.sys  Mon Aug 10 14:04:53 2009 (4A800CE5) 
    VMware virtual network  adapter driver 
    http://www.carrona.org/drivers/driver.php?id=vmnetadapter.sys 
    
    vmnetbridge.sys Mon Aug 10 14:05:58 2009 (4A800D26)  
    VMware bridge driver 
    http://www.carrona.org/drivers/driver.php?id=vmnetbridge.sys 
    
    vstor2-ws60.sys Thu Aug 19 22:28:39 2010 (4C6D93F7)  
    VMware Virtual Storage Volume Driver 
    http://www.carrona.org/drivers/driver.php?id=vstor2-ws60.sys 
    
    vmci.sys  Thu Nov 11 20:11:58 2010 (4CDC3FFE) 
    VMware 
    http://www.carrona.org/drivers/driver.php?id=vmci.sys 
    
    hcmon.sys Thu Nov  11 20:44:25 2010 (4CDC4799) 
    VMware USB monitor 
    http://www.carrona.org/drivers/driver.php?id=hcmon.sys 
    
    vmnetuserif.sys  Thu Nov 11 20:59:16 2010 (4CDC4B14) 
    VMware network application  interface driver 
    http://www.carrona.org/drivers/driver.php?id=vmnetuserif.sys 
    
    VMkbd.sys  Thu Nov 11 21:35:18 2010 (4CDC5386) 
    VMware keyboard filter driver  
    http://www.carrona.org/drivers/driver.php?id=VMkbd.sys 
    
    vmx86.sys Thu Nov  11 22:23:08 2010 (4CDC5EBC) 
    VMware Virtualization Driver 
    http://www.carrona.org/drivers/driver.php?id=vmx86.sys 
    
    TurboB.sys Tue  Nov 30 00:02:31 2010 (4CF43107) 
    Intel Turbo Boost driver 
    http://www.carrona.org/drivers/driver.php?id=TurboB.sys 
    
    ETD.sys Fri Feb 24 11:09:51 2012  (4F4761EF) 
    ELAN PS/2 Port Smart Pad 
    http://www.carrona.org/drivers/driver.php?id=ETD.sys 
    
    PxHlpa64.sys Tue Apr 24 19:26:29 2012  (4F96E245) 
    Sonic CD/DVD driver (used by many different CD/DVD programs)  
    http://www.carrona.org/drivers/driver.php?id=PxHlpa64.sys 
    
    k57nd60a.sys Wed Jan 30 01:48:55  2013 (51086DF7) 
    Broadcom NetLink Gigabit Ethernet NDIS6.x Unified Driver  
    http://www.carrona.org/drivers/driver.php?id=k57nd60a.sys 
    
    bScsiSDa.sys Thu Apr 11 01:00:39  2013 (5165EF17) 
    Broadcom SD 3.0 driver 
    http://www.carrona.org/drivers/driver.php?id=bScsiSDa.sys 
    
    TeeDriverx64.sys Mon Jun 10  23:37:50 2013 (51B6472E) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    SCDEmu.SYS Mon Jul 22  04:14:17 2013 (51EC9579) 
    
    SCDEmu.SYS - this driver hasn't been added to the DRT as of  this run. Please search Google/Bing for the driver if additional information is  needed. 
    
    yllfok.sys Tue Aug 6 00:33:54 2013 (52002852)  
    
    yllfok.sys - this driver  hasn't been added to the DRT as of this run. Please search Google/Bing for the  driver if additional information is needed. 
    
    intelppm.sys Thu Aug  22 10:46:35 2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    athrx.sys Mon Aug 26  06:22:03 2013 (521AD7EB) 
    Atheros network adapter driver 
    http://www.carrona.org/drivers/driver.php?id=athrx.sys 
    
    networx.sys Tue Nov 19 18:06:31 2013  (528B9A97) 
    NetWorx 
    http://www.carrona.org/drivers/driver.php?id=networx.sys 
    
    cpuz137_x64.sys Mon Feb 17  15:22:16 2014 (53021B18) 
    CPU Z Driver 
    http://www.carrona.org/drivers/driver.php?id=cpuz137_x64.sys 
    
    iwdbus.sys Thu Mar 13 22:59:14  2014 (53222A32) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    VBoxUSBMon.sys Fri May 16 14:01:15  2014 (5375FE0B) 
    VirtualBox USB driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys 
    
    VBoxNetFlt.sys Fri May 16  14:01:15 2014 (5375FE0B) 
    VirtualBox network driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys 
    
    VBoxNetAdp.sys Fri May 16  14:01:16 2014 (5375FE0C) 
    VirtualBox network driver 
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys 
    
    VBoxDrv.sys Fri May 16 14:04:43  2014 (5375FEDB) 
    VirtualBox 
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys 
    
    igdkmd64.sys Sat May 17 06:17:35  2014 (5376E2DF) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    mwac.sys Wed Jun 18 04:07:00 2014  (53A0F444) 
    Malwarebytes Web Access Control 
    http://www.carrona.org/drivers/driver.php?id=mwac.sys 
    
    usbaapl64.sys Tue Jul 15 19:30:23  2014 (53C5652F) 
    
    usbaapl64.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    athwbx.sys Mon Aug 11 10:39:23 2014 (53E8813B)  
    Qualcomm Atheros AR9485WB-EG Wireless Network Adapter (Version: 10.0.0.274  is the first one after the release of Win8.1) [br] [br] Although I do not  recommend drivers from places other than the manufacturer's website - this is  the exception to that rule. Please scan with an anti-virus before opening any  file that you download from the internet.[br][br]Also the driver for Qualcomm  Atheros AR9002WB-1NG Wireless Network Adapter & likely others as well.  
    http://www.carrona.org/drivers/driver.php?id=athwbx.sys 
    
    mbamchameleon.sys Mon Aug 18  16:53:30 2014 (53F2136A) 
    Malwarebytes Chameleon Protection Driver 
    http://www.carrona.org/drivers/driver.php?id=mbamchameleon.sys 
    
    mbam.sys Wed Sep 3 19:50:25  2014 (540754E1) 
    MBAMProtector 
    http://www.carrona.org/drivers/driver.php?id=mbam.sys 
    
    MBAMSwissArmy.sys Sat Sep 20 00:14:07  2014 (541CAAAF) 
    Malwarebytes Anti-malware 
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys 
    
    idmwfp.sys Thu Sep 25  17:44:24 2014 (54243858) 
    Internet Download Manager 
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys 
    
    
    
    Debug session time: Mon Nov  24 19:05:21.977 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\112414-28640-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 1 days  16:51:37.678 
    Probably caused by : ntkrnlmp.exe (  nt!ExAllocatePoolWithTag+ed6 ) 
    BugCheck 19, {d, ffffd0014d5512b0,  ae7f27c659, a1a592e124d0d7ab} 
    BugCheck Info: BAD_POOL_HEADER (19)  
    Bugcheck code 00000019 
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2:  ffffd0014d5512b0 
    Arg3: 000000ae7f27c659 
    Arg4: a1a592e124d0d7ab  
    BUGCHECK_STR: 0x19_d 
    PROCESS_NAME: chrome.exe 
    FAILURE_BUCKET_ID:  0x19_d_nt!ExAllocatePoolWithTag 
    MaxSpeed: 1600 
    CurrentSpeed: 2295  
    
    Processor may be overclocked! 
    Expected Frequency: 1600 
    Actual  Frequency: 2295 
    Overclock Ratio: 1.43438  
    
    BiosVersion = V2.13 
    BiosReleaseDate = 11/21/2013  
    SystemManufacturer = Acer 
    SystemProductName = Aspire E1-572  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sun Nov 23 02:13:17.944 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112214-26906-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  19:51:41.645 
    *** WARNING: Unable to verify timestamp for win32k.sys 
    ***  ERROR: Module load completed but symbols could not be loaded for win32k.sys  
    Probably caused by : vwifibus.sys 
    BugCheck 9F, {4, 12c,  ffffe0011e304040, fffff800c7c57980} 
    BugCheck Info: DRIVER_POWER_STATE_FAILURE  (9f) 
    Bugcheck code 0000009F 
    Arguments: 
    Arg1: 0000000000000004,  The power transition timed out waiting to synchronize with the Pnp  
    subsystem. 
    Arg2: 000000000000012c, Timeout in seconds. 
    Arg3:  ffffe0011e304040, The thread currently holding on to the Pnp lock. 
    Arg4:  fffff800c7c57980, nt!TRIAGE_9F_PNP on Win7 and higher 
    BUGCHECK_STR: 0x9F  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x9F_4_vwifimp_IMAGE_vwifibus.sys 
    MaxSpeed: 1600  
    CurrentSpeed: 2295 
    
    Processor may be overclocked! 
    Expected  Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio: 1.43438 
    
    BiosVersion = V2.13 
    BiosReleaseDate =  11/21/2013 
    SystemManufacturer = Acer 
    SystemProductName = Aspire E1-572  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sat Nov 22 06:17:48.147 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112214-31078-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 1 days 5:16:24.847  
    Probably caused by : tcpip.sys ( tcpip!UdpTlProviderEndpoint+ed )  
    BugCheck 19, {e, ffffd000a25782b0, 8696588177, 866a7edeac35fd2e}  
    BugCheck Info: BAD_POOL_HEADER (19)  
    Bugcheck code 00000019 
    Arguments: 
    Arg1: 000000000000000e, 
    Arg2:  ffffd000a25782b0 
    Arg3: 0000008696588177 
    Arg4: 866a7edeac35fd2e  
    BUGCHECK_STR: 0x19_e 
    PROCESS_NAME: chrome.exe 
    FAILURE_BUCKET_ID:  0x19_e_tcpip!UdpTlProviderEndpoint 
    MaxSpeed: 1600 
    CurrentSpeed: 2295  
    
    Processor may be overclocked! 
    Expected Frequency: 1600 
    Actual  Frequency: 2295 
    Overclock Ratio: 1.43438  
    
    BiosVersion = V2.13 
    BiosReleaseDate = 11/21/2013  
    SystemManufacturer = Acer 
    SystemProductName = Aspire E1-572  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Nov 21 01:00:57.435 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112014-30906-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 5:35:16.136  
    Probably caused by : mountmgr.sys ( mountmgr!MountMgrDeviceControl+c5 )  
    BugCheck 19, {d, ffffd001db2fa2b0, 2abd772f08, c6c539dac39a7b90}  
    BugCheck Info: BAD_POOL_HEADER (19)  
    Bugcheck code 00000019 
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2:  ffffd001db2fa2b0 
    Arg3: 0000002abd772f08 
    Arg4: c6c539dac39a7b90  
    BUGCHECK_STR: 0x19_d 
    PROCESS_NAME: mbamservice.ex 
    FAILURE_BUCKET_ID:  0x19_d_mountmgr!MountMgrDeviceControl 
    MaxSpeed: 1600 
    CurrentSpeed: 2295  
    
    Processor may be overclocked! 
    Expected Frequency: 1600 
    Actual  Frequency: 2295 
    Overclock Ratio: 1.43438  
    
    BiosVersion = V2.13 
    BiosReleaseDate = 11/21/2013  
    SystemManufacturer = Acer 
    SystemProductName = Aspire E1-572  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Thu Nov 20 19:25:14.283 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112014-31484-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  14:13:53.999 
    Probably caused by : ntkrnlmp.exe (  nt!ExAllocatePoolWithTag+ed6 ) 
    BugCheck 19, {d, ffffd0002231e2b0,  fffff801e41ae3b4, d602e28b32c55dc4} 
    BugCheck Info: BAD_POOL_HEADER (19)  
    Bugcheck code 00000019 
    Arguments: 
    Arg1: 000000000000000d, 
    Arg2:  ffffd0002231e2b0 
    Arg3: fffff801e41ae3b4 
    Arg4: d602e28b32c55dc4  
    BUGCHECK_STR: 0x19_d 
    PROCESS_NAME: chrome.exe 
    FAILURE_BUCKET_ID:  0x19_d_nt!ExAllocatePoolWithTag 
    MaxSpeed: 1600 
    CurrentSpeed: 2295  
    
    Processor may be overclocked! 
    Expected Frequency: 1600 
    Actual  Frequency: 2295 
    Overclock Ratio: 1.43438  
    
    BiosVersion = V2.13 
    BiosReleaseDate = 11/21/2013  
    SystemManufacturer = Acer 
    SystemProductName = Aspire E1-572  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Fri Nov 14 01:16:01.237 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\111314-34375-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 2:46:09.937  
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+b97e )  
    BugCheck 133, {1, 1e00, 0, 0} 
    BugCheck Info: DPC_WATCHDOG_VIOLATION  (133) 
    Bugcheck code 00000133 
    Arguments: 
    Arg1: 0000000000000001,  The system cumulatively spent an extended period of time at 
    DISPATCH_LEVEL  or above. The offending component can usually be 
    identified with a stack  trace. 
    Arg2: 0000000000001e00, The watchdog period. 
    Arg3:  0000000000000000 
    Arg4: 0000000000000000 
    BUGCHECK_STR: 0x133  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    PROCESS_NAME: networx.exe  
    FAILURE_BUCKET_ID: 0x133_ISR_nt!_??_::FNODOBFM::_string_ 
    MaxSpeed: 1600  
    CurrentSpeed: 2295 
    
    Processor may be overclocked! 
    Expected  Frequency: 1600 
    Actual Frequency: 2295 
    Overclock Ratio: 1.43438 
    
    BiosVersion = V2.13 
    BiosReleaseDate =  11/21/2013 
    SystemManufacturer = Acer 
    SystemProductName = Aspire E1-572  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Nov 25 20:28:21 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 25 20:28:21 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 25 20:28:21 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Toronto
    Posts : 7
    Windows 8.1 Pro


    I think I updated the drivers, although I do not know how I overclocked it or how to reset the clock speed the the stock default. Could you please give me some general instructions on how to, after I reset the clock speed I will include my SFDebugFiles.
    Any help will really be appreciated. Thank You.
    -Ashpan
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    I now see that this is a laptop. You might be running it in turbo mode and that's why it shows that it's overclocked.
      My System SpecsSystem Spec

  5. #5


    Toronto
    Posts : 7
    Windows 8.1 Pro


    Yes, sorry for not mentioning this before. It is an Acer Aspire E1-572 i5 4th Gen. Do you know how I would be able to stop running it in Turbo Mode. If you need any other information please do ask.
    Any help will really be appreciated. Thank You.
    -Ashpan
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Go into Power options (Control panel -> Hardware and Sound -> Power Options) and click Change plan settings near your plan (e.g. I use high performance for CPU intensive tasks, such as gaming).
    Then click on Change advanced power settings.
    Scroll down to Processor power management and expand it.
    Expand Maximum processor state and modify both On battery and Plugged in to 99%.
    Then simply click Apply and OK.
    Note:
    Also please make sure, that Minimum processor state is not greater than Maximum processor state (in this case - 99%), because this fix won’t work. I suggest you to set it to 5% or so.
    And that’s it, no more Turbo Boost, no more overheating and if there is a need - these changes are very easy to revert. What you just did is created a limit, that prevents your laptop to go into such state, when Turbo Boost kicks in.
    I hope it helps.
      My System SpecsSystem Spec

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