Windows 8 and 8.1 Forums


BSOD after install softwares such as AVG, Norton etc

  1. #1


    Posts : 1
    Windows 8.1

    BSOD after install softwares such as AVG, Norton etc


    I started using my pc yesterday and i have had more than 10 BSOD due to different softwares, first AVG anti virus to now Norton Antivirus, it seems that no Anti Virus sofware is working for me. Is there another solution? Anti virus has been all im trying to install so far but it seems like there is no solution. all my hardware drivers are up to date what should i do?

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Please run System File Checker.
    Code:
    AsIO.sys Tue Aug 24 03:53:02 2010 (4C7325FE)  
    Asus PCProbe Utility 
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys 
    
    Rt630x64.sys Fri Jul 26 09:01:35 2013  (51F21ECF) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    iaStorA.sys Fri Aug 2 03:39:52  2013 (51FB0DE8) 
    Intel RST (Rapid Storage Technology) driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys 
    
    dump_iaStorA.sys Fri Aug 2  03:39:52 2013 (51FB0DE8) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys 
    
    intelppm.sys Thu Aug 22  10:46:35 2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    nvhda64v.sys Thu Oct 10  00:29:54 2013 (5255D8E2) 
    nVidia HDMI Audio Device (nForce chipset driver)  
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys 
    
    RTKVHD64.sys Tue Oct 22 14:31:34  2013 (52667026) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    SYMEVENT64x86.SYS Thu May 8  04:18:49 2014 (536AE989) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS 
    
    BHDrvx64.sys Thu Aug 7  04:26:33 2014 (53E2E3D9) 
    Symantec Heuristics Driver 
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys 
    
    SYMDS64.SYS Fri Aug 8 08:17:10  2014 (53E46B66) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS 
    
    EX64.SYS Mon Aug 11 12:19:41 2014  (53E898BD) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS 
    
    ENG64.SYS Mon Aug 11 12:25:04 2014  (53E89A00) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS 
    
    SYMEFA64.SYS Mon Aug 11 19:19:13  2014 (53E8FB11) 
    Symantec Extended File Attributes 
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS 
    
    SYMNETS.SYS Wed Aug 13 00:15:11  2014 (53EA91EF) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS 
    
    Ironx64.SYS Fri Aug 15 04:38:59  2014 (53ED72C3) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS 
    
    ccSetx64.sys Mon Aug 18 21:33:11  2014 (53F254F7) 
    Symantec/ Norton Common Client Settings Driver 
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys 
    
    IDSVia64.sys Thu Aug 21 00:48:56  2014 (53F525D8) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=IDSVia64.sys 
    
    SRTSP64.SYS Tue Aug 26 08:35:52  2014 (53FC2AC8) 
    Symantec Real Time Storage Protection 
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS 
    
    SRTSPX64.SYS Tue Aug 26 08:36:42  2014 (53FC2AFA) 
    
    SRTSPX64.SYS - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    eeCtrl64.sys Tue Aug 26 20:21:20 2014 (53FCD020)  
    Symantec Eraser Control driver 
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys 
    
    EraserUtilDrv11410.sys Tue Aug 26  20:21:21 2014 (53FCD021) 
    Symantec Eraser Utility Driver 
    http://www.carrona.org/drivers/driver.php?id=EraserUtilDrv11410.sys 
    
    SPPD.sys Mon Nov 10  10:47:23 2014 (546089AB) 
    ClientConnect Toolbar Malware[br]Conduit/Search  Protect Malware 
    http://www.carrona.org/drivers/driver.php?id=SPPD.sys 
    
    nvlddmkm.sys Wed Nov 12 21:51:31 2014  (5463C853) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    nvvadarm.sys Wed Nov 12 22:15:19  2014 (5463CDE7) 
    
    nvvadarm.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    
    
    Debug session time: Tue Nov 25 01:28:47.224  2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\112414-24125-01.dmp] 
    *** WARNING: Unable  to verify timestamp for ntoskrnl.exe 
    *** ERROR: Module load completed but  symbols could not be loaded for ntoskrnl.exe 
    Built by:  9600.16384.amd64fre.winblue_rtm.130821-1623 
    System Uptime: 0 days  0:51:00.879 
    Probably caused by : memory_corruption ( nt!MiIdentifyPfn+322 )  
    BugCheck A, {48, 2, 1, fffff803f56d0632} 
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL  (a) 
    Bugcheck code 0000000A 
    Arguments: 
    Arg1: 0000000000000048,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000001,  bitfield : 
    bit 0 : value 0 = read operation, 1 = write operation 
    bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
    Arg4: fffff803f56d0632, address which  referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT  
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID: AV_nt!MiIdentifyPfn  
    MaxSpeed: 3200 
    CurrentSpeed: 3193 
    BiosVersion = 0902  
    BiosReleaseDate = 03/24/2014 
    SystemManufacturer = ASUS  
    SystemProductName = All Series  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Mon Nov 24 17:42:27.570 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112414-24765-01.dmp] 
    Built by:  9600.16384.amd64fre.winblue_rtm.130821-1623 
    System Uptime: 0 days  0:35:02.648 
    Probably caused by : dxgmms1.sys (  dxgmms1!VIDMM_PROCESS_HEAP::Rotate+12d ) 
    BugCheck 1A, {403,  fffff68050f2d980, ffd0000007a2f86f, fffff68076f2d980} 
    BugCheck Info: MEMORY_MANAGEMENT  (1a) 
    Bugcheck code 0000001A 
    Arguments: 
    Arg1: 0000000000000403,  The subtype of the bugcheck. 
    Arg2: fffff68050f2d980 
    Arg3:  ffd0000007a2f86f 
    Arg4: fffff68076f2d980 
    BUGCHECK_STR: 0x1a_403  
    PROCESS_NAME: csrss.exe 
    FAILURE_BUCKET_ID:  0x1a_403_dxgmms1!VIDMM_PROCESS_HEAP::Rotate 
    MaxSpeed: 3200 
    CurrentSpeed:  3193 
    BiosVersion = 0902 
    BiosReleaseDate = 03/24/2014  
    SystemManufacturer = ASUS 
    SystemProductName = All Series  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2014 Nov 25 09:38:45 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 25 09:38:45 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 25 09:38:45 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

BSOD after install softwares such as AVG, Norton etc
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