Windows 8 and 8.1 Forums


Random BSODs, various drivers crashing at ntoskrnl.exe

  1. #11


    Posts : 37
    Windows 8.1 x64


    I think you are right. I also think it might also have something to do with the USB hub I use in my home office. I have been working remotely today with peripherals plugged directly into the machine and have had no problems.

    http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1

    I am using this modem at home as well
    http://www.amazon.com/gp/product/B00...?ie=UTF8&psc=1
    Last edited by scoldilocks; 25 Nov 2014 at 16:03. Reason: added additional equipment in set-up

      My System SpecsSystem Spec

  2. #12


    Posts : 2,480
    Windows 10 Pro x64


    Try using your PC for some time. If no BSOD appears, that means, you are good to go.
      My System SpecsSystem Spec

  3. #13


    Posts : 37
    Windows 8.1 x64


    Will update the Intel driver as soon as I can and see what happens when I'm working through the hub. Hopefully that driver is the issue. As for the other drivers you specified, I will just ignore until we know if Intel driver is the culprit.
      My System SpecsSystem Spec

  4. #14


    Posts : 2,480
    Windows 10 Pro x64


    Yes. Please do that and report back with results.
      My System SpecsSystem Spec

  5. #15


    Posts : 37
    Windows 8.1 x64


    Just an update. I downloaded and installed the most recent Intel graphics driver from Asus (since Intel directed me back there). Machine has crashed several times since then, but only when connected to the USB hub.

    I mentioned before Asus has another Intel driver that was released a couple of months earlier, but has a higher version number. I can't get any response from Asus on it. Should I go ahead and try it even though it appears they rolled back to an older version?
      My System SpecsSystem Spec

  6. #16


    Posts : 37
    Windows 8.1 x64


    Although never listed in the dump files, I only BSOD when connected to my USB hub so just for the heck of it, I went back to the OEM website to see if there are any driver updates. The OEM redirects to DisplayLink where I got the driver initially when the hub didn't plug and play a couple of months ago.

    There have been two updates since then - looks like DisplayLink updates the driver literally every couple of months. Not sure what's up with that, seems like a lot to me. Installed the most recent.

    FWIW, I also found this thread related to USB docking stations and the SurfacePro where kernel dump log lists DisplayLink as the possible suspect causing conflicts with the Intel Graphics card - Surface Pro 2 dpc_watchdog_violation with Windows 8 - Microsoft Community

    Tempted to run Driver Verifier for a day, but it creates so much system drag I can't get anything done.
    Last edited by scoldilocks; 04 Dec 2014 at 00:02.
      My System SpecsSystem Spec

  7. #17


    Posts : 2,480
    Windows 10 Pro x64


    The hub is apparently the problem then.
      My System SpecsSystem Spec

  8. #18


    Posts : 37
    Windows 8.1 x64


    Will see what happens with the most recent driver. Do you think I should set up to do a full kernel dump in case that isn't the problem? If so, is there a good utility here to output the results?

    Thanks for your help, btw. :-)
      My System SpecsSystem Spec

  9. #19


    New York, USA
    Posts : 108
    Windows 8.1 64-bit (6.3, Build 9600)


    That will probably fix it
      My System SpecsSystem Spec

  10. #20


    Posts : 37
    Windows 8.1 x64


    Update: no BSOD today. Will report back next week and if nothing, then we can mark this solved. :-)
      My System SpecsSystem Spec

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Random BSODs, various drivers crashing at ntoskrnl.exe
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