Windows 8 and 8.1 Forums


Windows unidentified Frowny Face Crash

  1. #1


    Posts : 7
    Windows 8.1

    Windows unidentified Frowny Face Crash


    I don't know what's causing the problem. Second crash while I'm doing seemingly normal things. I had iTunes, Steam (not playing a game), and Chrome open. This is second crash and both times I was watching a video. That may just be a coincidence, though. Let me know if anything can be done, please!

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Update the driver in red if update is available. Your GPU drivers are causing the crash. Please try updating them.
    Code:
    xusb21.sys Fri Aug 14 00:10:17 2009 (4A848F49)  
    XBox USB wireless controller [br] BSOD issues in Win7  with 2009 driver (found in mid-2012) 
    http://www.carrona.org/drivers/driver.php?id=xusb21.sys 
    
    HECIx64.sys Tue Jul 3 00:14:58 2012  (4FF21D62) 
    Intel Management Engine Interface 
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys 
    
    ISCTD64.sys Tue Nov 27 20:52:34  2012 (50B51A02) 
    Intel Smart Connect Technology Driver 
    http://www.carrona.org/drivers/driver.php?id=ISCTD64.sys 
    
    Rt630x64.sys Fri May 10 11:59:08  2013 (518CC4EC) 
    Realtek PCI/PCIe Adapters 
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    iwdbus.sys Thu Mar 13  22:59:14 2014 (53222A32) 
    Intel WIDI Bus Enumerator driver[br]Related to  Intel Widi - Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    xusb22.sys Tue Mar 18 09:18:41 2014  (53280161) 
    Xbox 360 Wireless Receiver driver 
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys 
    
    atikmpag.sys Sat Jul 5 03:26:52  2014 (53B7545C) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    atikmdag.sys Sat Jul 5 03:39:13  2014 (53B75741) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    IntcDAud.sys Tue Sep 9 14:13:01  2014 (540EEECD) 
    Intel Graphics Media Accelerator HD Driver 
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys 
    
    igdkmd64.sys Fri Sep 26 15:42:04  2014 (54256D2C) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    
    
    Debug session time: Mon  Nov 24 12:31:02.153 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\112414-21234-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 3 days  12:27:19.264 
    *** WARNING: Unable to verify timestamp for atikmdag.sys  
    *** ERROR: Module load completed but symbols could not be loaded for  atikmdag.sys 
    Probably caused by : atikmdag.sys ( atikmdag+2783e )  
    BugCheck A0000001, {5, 0, 0, 0} 
    BugCheck Info: Unknown bugcheck code  (a0000001) 
    Bugcheck code a0000001 
    Arguments: 
    Arg1:  0000000000000005 
    Arg2: 0000000000000000 
    Arg3: 0000000000000000 
    Arg4:  0000000000000000 
    BUGCHECK_STR: 0xA0000001 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0xA0000001_atikmdag+2783e 
    MaxSpeed: 3500 
    CurrentSpeed: 3500  
    BiosVersion = P2.00 
    BiosReleaseDate = 10/01/2013 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Sun Nov 16 21:54:26.338 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\111614-35343-01.dmp] 
    Built by:  9600.17238.amd64fre.winblue_gdr.140723-2018 
    System Uptime: 8 days  23:23:03.297 
    *** WARNING: Unable to verify timestamp for atikmdag.sys  
    *** ERROR: Module load completed but symbols could not be loaded for  atikmdag.sys 
    Probably caused by : atikmdag.sys ( atikmdag+2783e )  
    BugCheck A0000001, {5, 0, 0, 0} 
    BugCheck Info: Unknown bugcheck code  (a0000001) 
    Bugcheck code a0000001 
    Arguments: 
    Arg1:  0000000000000005 
    Arg2: 0000000000000000 
    Arg3: 0000000000000000 
    Arg4:  0000000000000000 
    BUGCHECK_STR: 0xA0000001 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: System 
    FAILURE_BUCKET_ID:  0xA0000001_atikmdag+2783e 
    MaxSpeed: 3500 
    CurrentSpeed: 3500  
    BiosVersion = P2.00 
    BiosReleaseDate = 10/01/2013 
    SystemManufacturer  = To Be Filled By O.E.M. 
    SystemProductName = To Be Filled By O.E.M.  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Nov 24 19:23:46 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 24 19:23:46 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 24 19:23:46 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8.1


    So, first off, I don't know how to update that driver highlighted in red. I tried Device Manager > Xbox 360 Peripherals > Xbox 360 Wireless Receiver for Windows > update driver > search automatically. I get the message "Windows was unable to install your..." which is odd because it says Microsoft is the manufacturer. Pretty sure I had to find the drivers manually last time, so I should do that again, right? Well, I got as far as this: Software Downloads: Xbox 360 Wireless Controller for Windows.
    Which would be good, but Windows 8 is not an option when I'm told to select an Operating System. So, I think I'm meant to buy an Xbox One controller.

    I'll be back with the results of my attempt at updating my GPU drivers.
    EDIT: Pretty Sure it worked. I'm attaching the log, which seems pretty uneventful despite the fact I was told there were "warning messages". I'm gonna restart now and see if everything worked. END EDIT

    P.S. Whenever the word "driver" appeared in your post It was hyperlinked to some "Microsoft Partner" "Norton Secure" site, or something like that (I can look it up in my history if you want to know what is was called, but I don't want to advertise for them). I downloaded the software, thinking you were linking to it, and it turned out to be a big up-sell telling me, I believe, every driver I have installed is out of date. Pretty sketchy. For some reason signing in
    Last edited by Bubble; 25 Nov 2014 at 14:06. Reason: Grammar
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    That's the site, not me. I've seen this happening in the past. Those are ads. Download the drivers only from the official manufacturer website. Firstly try updating GPU drivers and then get back with the results, again download only from the official website.
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8.1


    Quote Originally Posted by softwaremaniac View Post
    That's the site, not me. I've seen this happening in the past. Those are ads. Download the drivers only from the official manufacturer website. Firstly try updating GPU drivers and then get back with the results, again download only from the official website.
    Oh, yeah, for sure. I just think that it's super nefarious taking advantage of people who are clearly looking for help, preying on people's ignorance, and telling them there's a problem and you have the solution to all of it. That just seems like scumbag behavior.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    There is a problem indeed, but I never provide people with links to drivers, I just tell them to get them from manufacturer website.
    I would never take advantage of another person. I'm truely sorry for what has happened to you, but you should have asked if you weren't sure, I would have gladly provided you with additional info and helped you out.
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8.1


    Quote Originally Posted by softwaremaniac View Post
    There is a problem indeed, but I never provide people with links to drivers, I just tell them to get them from manufacturer website.
    I would never take advantage of another person. I'm truely sorry for what has happened to you, but you should have asked if you weren't sure, I would have gladly provided you with additional info and helped you out.
    Okay, I'll just let it go. I'm not blaming you, just shady business practices.

    I found a guide for updating my X360 controller drivers: Xbox 360 Wired Controller | Connect to Windows Computer | Xbox Wired Controller.

    I think I'm good. Thanks for your help!

    Edit: says it's up to date. I don't know where I'd find more recent drivers.
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    I'm glad it worked. If you have any further problems, please report back.
      My System SpecsSystem Spec

  9. #9


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Bubble View Post
    So, first off, I don't know how to update that driver highlighted in red. I tried Device Manager > Xbox 360 Peripherals > Xbox 360 Wireless Receiver for Windows > update driver > search automatically. I get the message "Windows was unable to install your..." which is odd because it says Microsoft is the manufacturer. Pretty sure I had to find the drivers manually last time, so I should do that again, right? Well, I got as far as this: Software Downloads: Xbox 360 Wireless Controller for Windows.
    Which would be good, but Windows 8 is not an option when I'm told to select an Operating System. So, I think I'm meant to buy an Xbox One controller.

    I'll be back with the results of my attempt at updating my GPU drivers.
    EDIT: Pretty Sure it worked. I'm attaching the log, which seems pretty uneventful despite the fact I was told there were "warning messages". I'm gonna restart now and see if everything worked. Any idea how long I should wait to see if I everything is working? END EDIT

    P.S. Whenever you the word "driver" appeared in your post It was hyperlinked to some "Microsoft Partner" "Norton Secure" site, or something like that (I can look it up in my history if you want to know what is was called, but I don't want to advertise for them). I downloaded the software, thinking you were linking to it, and it turned out to be a big up-sell telling me, I believe, every driver I have installed is out of date. Pretty sketchy. For some reason signing in
    Quote Originally Posted by Bubble View Post
    Quote Originally Posted by softwaremaniac View Post
    That's the site, not me. I've seen this happening in the past. Those are ads. Download the drivers only from the official manufacturer website. Firstly try updating GPU drivers and then get back with the results, again download only from the official website.
    Oh, yeah, for sure. I just think that it's super nefarious taking advantage of people who are clearly looking for help, preying on people's ignorance, and telling them there's a problem and you have the solution to all of it. That just seems like scumbag behavior.
    Hi Bubble & Welcome to the forums ^_^,

    Just saw this thread. According to you, you are getting various Hyperlinks of words written on a website page while browsing right?
    If yes, then you have Adware present on your system which comes from installing malicious software or sometimes the installers ask if you would like to install extra toolbars and stuff and one just installs them. Some software do it without asking the user as well. This behaviour is also found when installing malicious addons for the Browsers.

    FYI, I just downloaded the XBOX Controller driver from the link you gave and installed it and I don't see any ads coming up on my browsers. Tried even a restart but no ads.

    I would suggest you to the scan the system for Malware and resetting the browsers. Furthermore, uninstall any Crapware you can find from the Add/Remove.

    Could you please post the screenshot when you hover over the hyperlink and an ad pops up?

    Also, I don't think softwaremaniac is at fault, probably a third cause has caused this behaviour and is in coincidence with the installation of the driver.

    Let me know how it goes ^_^.

    -Pranav
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    Windows 8.1


    Yeah, the first description is correct. Hyperlinks were appearing for certain words (just one in this case).

    So, I ran: rkill, Bitdefender, malwarebytes, and Spybot Search and Destroy. I got nothing except on Spybot. Spybot returned with mostly tracking cookies for ad companies (I could upload the log if you wanted). All green/low threat levels. They appeared in the Quarantine area and I looked up and deleted all the ad related ones.

    Can tracking cookies really hyperlink text on another webpage? If all they do is, I assume, track your browsing, then how is that possible? Also, The link disappeared, then reappeared, and is now gone again.
    * * *
    Whoa...okay, I think I figured it out. It IS this site or some very advanced/irrationally programmed adware that has evaded all detection. Try viewing the page when logged in versus when logged out. If you are logged out you get the hyperlinked text (I'm guessing other keywords would work).

    It isn't an ad that pops up when you hover over text. I have seen this type of adware and it's quite obvious. Websites that I have subscriptions too still display ads, etc.

    I'm not worried about the drivers for my controller being infected I was just concerned that there were no updated versions.

    I don't ever see myself as blaming softwaremaniac and I hadn't tried to install the driver for the X360 controller as you can tell by my first reply
    Quote Originally Posted by Bubble View Post
    So, first off, I don't know how to update that driver highlighted in red.
    The site that was linked to was clearly up-sell garbage for computer ignorant people. Like I posted, only scumbags would sell this software that blatantly lies to you.
    Last edited by Bubble; 25 Nov 2014 at 18:46. Reason: grammar
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Windows unidentified Frowny Face Crash
Related Threads
Windows 8 'Unidentified Network' in Network & Sharing
Hi guys, my windows ethernet network says 'unidentified network' every time i try and connect my Xbox to Xbox live through my laptop. Is there any way to solve this because i feel as though i have tried everything, and may as well go back to windows 7 if possible.
Solved Frowny Face, Driver Power State Failure. in BSOD Crashes and Debugging
Hello, my fellow Windows users. I'm having a problem that is not /too/ much of a nuisance, but I'd rather not have it on my back. Now, I got this problem right after I uninstalled MacFee (who is known for their fair share of diver issues). During the restart, a Windows update also occurred. It did...
Recently upgraded to windows 8, and the Ethernet connection on my laptop repeatedly shows Unidentified network. I re-installed windows 7, and it works fine. The Consumer preview and release preview of 8 worked fine too. Now, since i am back to windows 8, the problem is back again. Tried everything...
Read more at: Developers face Windows 8 conundrum | ZDNet
Read more at this website. :bounce:
Eight Forums Android App Eight Forums IOS App Follow us on Facebook