Windows 8 and 8.1 Forums


BSOD trouble since reinstalling Windows.

  1. #1


    Posts : 2
    Windows 8.1 Professional

    BSOD trouble since reinstalling Windows.


    Hello,

    I had a very stable Windows 8.1 setup that had one issue: when I tried to wake it from sleep, it would instead POST (I could see the BIOS loading) but then somehow restore all open programs from before I put it to sleep. I realized this issue was overclock-dependent and experimented with the clock speed, and finally found the limit above which this issue would occur (4.0 GHz). I then raised the clock up to 4.1 GHz, tested the issue, and this time instead of booting up, my hard drive corrupted and Windows failed to boot. I reinstalled Windows from the disk as a fresh installation; however, since then my system has been much less stable than previously and I've been dealing with occasional BSODs.

    Some of them seem to be overclock dependent; the BIOS settings which had previously given me spectacular stability (running Prime95 all day at 4.0 GHz) were no longer stable. An example of this is in the last crash dump from 11/22/14; I was running Dragon Age and a mod error caused the BSOD. I reverted the BIOS settings to default and now instead of causing a BSOD, the game crashed to desktop, which enabled me to find the problem, troubleshoot it, and fix it.

    My latest BSOD (11/23/14) came with the BIOS as default settings; the computer crashed and restarted when I was waking the computer from sleep. At this point I'm not sure how to further troubleshoot the issues. I've used the information collector recommended on this forum and have attached the zip to this post. My only other lead is that Windows couldn't find my onboard audio driver so I downloaded it from a Gigabyte motherboard support page and installed it. Afterward it kept popping up every time I booted the computer to tell me it wasn't compatible with my version of Windows, so I uninstalled it and deleted the driver file via Device Manager, at which point Windows auto-installed a default audio driver which seems to work fine. I'm not sure if it's relevant because I fixed this on 11/20/14, but I'm disclosing in case it could possibly be involved in the BSODs since then.

    Could anyone suggest troubleshooting for my system?

    Thanks!

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Alright, first things first, reset CPU to stock please while we are troubleshooting your system. Update all the drivers in red (if possible). Update AMD High Definition Audio Function Driver Driver Reference Table - AtihdWB6.sys
    as it seems to be giving you problems. The cause seems to be ks.sys which is the Kernel CSA Library which handles the Streaming in other words related to the Audio/Video things
    Code:
    e1y60x64.sys Tue Feb 15 21:21:13 2011  (4D5AE039) 
    Intel(R) 82567LM Gigabit Network Connection 
    http://www.carrona.org/drivers/driver.php?id=e1y60x64.sys 
    
    mv_process.sys  Tue Feb 22 10:22:20 2011 (4D63804C) 
    Marvell Semicondutor process  notification driver. Most often associated with Marvell Storage Controller  drivers 
    http://www.carrona.org/drivers/driver.php?id=mv_process.sys 
    
    L6UX264.sys Mon Mar 26 21:39:35  2012 (4F70C5F7) 
    GuitarPort Audio Device Driver 
    http://www.carrona.org/drivers/driver.php?id=L6UX264.sys 
    
    ASACPI.sys Fri  Nov 2 02:54:34 2012 (509327DA) 
    Asus ATK0110 ACPI Utility (a known  BSOD maker in Win7 and Win8). Also a part of many Asus  utilities (Win8 versions available from Windows Update as an Optional Update -  but check Asus first!) 
    http://www.carrona.org/drivers/driver.php?id=ASACPI.sys 
    
    RTCore64.sys Mon  Mar 11 06:32:06 2013 (513D6C56) 
    RivaTuner/EVGA Precision/MSI  Afterburner (known BSOD issues w/Win7) 
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys 
    
    klpd.sys Fri Apr 12 13:34:45 2013  (5167F155) 
    Kaspersky antivirus driver 
    http://www.carrona.org/drivers/driver.php?id=klpd.sys 
    
    mv91cons.sys Fri Jun 21 08:18:21 2013  (51C3F02D) 
    Marvell 91xx Confige Device Driver for 6G SATA Controller 
    http://www.carrona.org/drivers/driver.php?id=mv91cons.sys 
    
    klim6.sys Thu Jul 11 09:53:56  2013 (51DE6494) 
    Kaspersky Lab Intermediate Network Driver 
    http://www.carrona.org/drivers/driver.php?id=klim6.sys 
    
    klmouflt.sys Thu Aug 8 15:09:08 2013  (52039874) 
    KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky) 
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    NETwew00.sys Thu Aug 22  23:20:34 2013 (521680A2) 
    Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless  WiFi Link Adapter (Windows 8 only AFAIK). 
    http://www.carrona.org/drivers/driver.php?id=NETwew00.sys 
    
    bcbtums.sys Thu Oct 17 22:45:30  2013 (52604C6A) 
    Broadcom Bluetooth Firmware Download Filter driver from  Broadcom Corporation. 
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys 
    
    kl1.sys Fri Oct 18 11:18:22 2013  (5260FCDE) 
    Kaspersky Unified Driver 
    http://www.carrona.org/drivers/driver.php?id=kl1.sys 
    
    kneps.sys Thu Oct 31 14:45:52 2013  (52725F10) 
    Kaspersky KNEPS Power driver 
    http://www.carrona.org/drivers/driver.php?id=kneps.sys 
    
    klkbdflt.sys Fri Dec 27 14:35:56  2013 (52BD823C) 
    Kaspersky KLKBDFLT Keyboard Device Filter 
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys 
    
    klwfp.sys Wed Feb 5 14:33:44 2014  (52F23DB8) 
    
    klwfp.sys -  this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    klflt.sys Sun Mar 2 00:02:12 2014 (531266F4) 
    Kaspersky driver -  unable to locate a name for it. 
    http://www.carrona.org/drivers/driver.php?id=klflt.sys 
    
    klif.sys Thu Mar 6 17:38:02 2014  (5318A46A) 
    Klif Mini-Filter fre_wnet_x86 (Kaspersky) 
    http://www.carrona.org/drivers/driver.php?id=klif.sys 
    
    mwac.sys Wed Jun 18 04:07:00 2014  (53A0F444) 
    Malwarebytes Web Access Control 
    http://www.carrona.org/drivers/driver.php?id=mwac.sys 
    
    AMDACPKSL.SYS Sun Jun 22 04:31:43  2014 (53A6400F) 
    included in the AMD/ATI Catalyst WDM drivers package 
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS 
    
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    mbam.sys Wed Sep 3 19:50:25 2014  (540754E1) 
    MBAMProtector 
    http://www.carrona.org/drivers/driver.php?id=mbam.sys 
    
    atikmpag.sys Mon Sep 15 23:59:06 2014  (5417612A) 
    ATI Video driver (remove the Catalyst Control Center and only  install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    amdacpksd.sys Tue Sep 16 00:09:15  2014 (5417638B) 
    AMD ACP Kernel Service Driver (KSD) - I suspect it's a part  of the AMD chipset drivers as my system doesn't have it (and I have an Intel  chipset with an ATI video card). Just in case 
    http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys 
    
    atikmdag.sys Tue Sep 16 00:21:08  2014 (54176654) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    MBAMSwissArmy.sys Sat Sep 20  00:14:07 2014 (541CAAAF) 
    Malwarebytes Anti-malware 
    http://www.carrona.org/drivers/driver.php?id=MBAMSwissArmy.sys 
    
    
    
    Debug session time:  Sun Nov 23 20:16:08.133 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\112314-25015-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 8:44:15.957  
    *** WARNING: Unable to verify timestamp for AtihdWB6.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for AtihdWB6.sys  
    Probably caused by : ks.sys ( ks!KspPinPropertyHandler+158 ) 
    BugCheck  3B, {c0000005, fffff801179d07dc, ffffd000cf70eb30, 0} 
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION  (3b) 
    Bugcheck code 0000003B 
    Arguments: 
    Arg1: 00000000c0000005,  Exception code that caused the bugcheck 
    Arg2: fffff801179d07dc, Address of  the instruction which caused the bugcheck 
    Arg3: ffffd000cf70eb30, Address of  the context record for the exception that caused the bugcheck 
    Arg4:  0000000000000000, zero. 
    BUGCHECK_STR: 0x3B 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    PROCESS_NAME: svchost.exe 
    FAILURE_BUCKET_ID:  0x3B_ks!KspPinPropertyHandler 
    MaxSpeed: 2670 
    CurrentSpeed: 2670  
    BiosVersion = 1003 
    BiosReleaseDate = 09/20/2011 
    SystemManufacturer =  System manufacturer 
    SystemProductName = System Product Name  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Sun Nov 23 06:37:26.085 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112214-14906-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days  19:31:31.789 
    Probably caused by : GenuineIntel 
    BugCheck 124, {0,  ffffe0018a314028, ba000000, 400405} 
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR  (124) 
    Bugcheck code 00000124 
    Arguments: 
    Arg1: 0000000000000000,  Machine Check Exception 
    Arg2: ffffe0018a314028, Address of the  WHEA_ERROR_RECORD structure. 
    Arg3: 00000000ba000000, High order 32-bits of  the MCi_STATUS value. 
    Arg4: 0000000000400405, Low order 32-bits of the  MCi_STATUS value. 
    BUGCHECK_STR: 0x124_GenuineIntel 
    PROCESS_NAME:  daorigins.exe 
    FAILURE_BUCKET_ID: 0x124_GenuineIntel__UNKNOWN 
    MaxSpeed:  2670 
    CurrentSpeed: 3810 
    
    Processor may be overclocked! 
    Expected  Frequency: 2670 
    Actual Frequency: 3810 
    Overclock Ratio: 1.42697 
    
    BiosVersion = 1003 
    BiosReleaseDate =  09/20/2011 
    SystemManufacturer = System manufacturer 
    SystemProductName =  System Product Name  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Fri Nov 21 11:55:05.480 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112114-14734-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 8:07:40.183  
    Probably caused by : GenuineIntel 
    BugCheck 124, {0, ffffe001bc0fb028,  ba000000, 400405} 
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR  (124) 
    Bugcheck code 00000124 
    Arguments: 
    Arg1: 0000000000000000,  Machine Check Exception 
    Arg2: ffffe001bc0fb028, Address of the  WHEA_ERROR_RECORD structure. 
    Arg3: 00000000ba000000, High order 32-bits of  the MCi_STATUS value. 
    Arg4: 0000000000400405, Low order 32-bits of the  MCi_STATUS value. 
    BUGCHECK_STR: 0x124_GenuineIntel 
    PROCESS_NAME:  daorigins.exe 
    FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE  
    MaxSpeed: 2670 
    CurrentSpeed: 4009 
    
    Processor may be overclocked!  
    Expected Frequency: 2670 
    Actual Frequency: 4009 
    Overclock Ratio:  1.5015 
    
    BiosVersion = 1003 
    BiosReleaseDate =  09/20/2011 
    SystemManufacturer = System manufacturer 
    SystemProductName =  System Product Name  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2014 Nov 24 22:19:43 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 24 22:19:43 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 24 22:19:43 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1 Professional


    Thank you for your advice. Could you please tell me how to get the Asus ASACPI driver from Asus? Their site only lets you search by part number and all downloads for the Rampage III Gene are from 2010.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    I just checked their site W8 is not officially supported, but leave that be for now. Have you updated AMD High Definition Audio Function Driver yet?
      My System SpecsSystem Spec

BSOD trouble since reinstalling Windows.
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