Windows 8 and 8.1 Forums


BSOD, error code 0xc0000034, Acer Aspire V5, "Recovery"

  1. #1


    Posts : 4
    Windows 8

    BSOD, error code 0xc0000034, Acer Aspire V5, "Recovery"


    Hi Everyone,

    First post here, allow me to thank you in advance for your good help - people like me who have limited information on diagnostics and repair owe a deep debt of gratitude for your service.

    I own an Acer Aspire V5-571P-6815, which has put up the Recovery blue screen of death, citing Boot Configuration Data file is missing some required information. It also cites File:\BCD, Error Code 0xc0000034. It says I'll need to use the recovery tools ion my installation media or boot cd/USB device.

    Thank you so much for any help you may be able to give me. I am ready to carry out instruction. I have my cell phone, iPad, and temporarily, another laptop with CD burner.

    EDIT: I also have access to UEFI Firmware Settings with menu options. Thanks.

    Best,

    Maitai11
    Last edited by Maitai11; 23 Nov 2014 at 17:50. Reason: Additional Information

      My System SpecsSystem Spec

  2. #2


    Posts : 4
    Windows 8

    Can Someone Please Provide me with some Direction, Please?


    Wow, I didn't know topics were posted so quickly - I thought I had lost my post, but it turns out that it already ended up on the 2nd page...

    So, I'm sorry to be bumping this, but I was just wondering if someone could get me started in the right direction? I would greatly appreciate it.

    Thank you,

    Maitai
      My System SpecsSystem Spec

  3. #3


    Posts : 2,480
    Windows 10 Pro x64


    Please provide us with a dump file. Refer to the posting instructions at the top of the page.
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8


    I'm not sure I understand...How am I going to be able to download a dump file if I can't access my desktop? When I turn on the computer, it immediately goes to BSOD. Please advise.

    Best,

    Maitai
      My System SpecsSystem Spec

  5. #5


    Posts : 2,480
    Windows 10 Pro x64


    Safe mode not working? Try using a live disc like Ubuntu or some OS like that and find the file in C: Windows/ Minidump. Zip it up and post it here.
    Regards.
      My System SpecsSystem Spec

  6. #6


    Posts : 4
    Windows 8


    Do you have a link and instructions? So sorry, I have never done this before. Thank you.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,480
    Windows 10 Pro x64


    You download linux from here Puppy Linux Community Home - Getting Started and burn the image onto a blank cd. Set the bios to boot from cd (boot priority) and you're set to go. It should automatically get you into linux environment then you should be able to access your HDD and the data on it.
      My System SpecsSystem Spec

BSOD, error code 0xc0000034, Acer Aspire V5, "Recovery"
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