BSOD, error code 0xc0000034, Acer Aspire V5, "Recovery"

Maitai11

New Member
Messages
4
Hi Everyone,

First post here, allow me to thank you in advance for your good help - people like me who have limited information on diagnostics and repair owe a deep debt of gratitude for your service. :)

I own an Acer Aspire V5-571P-6815, which has put up the Recovery blue screen of death, citing Boot Configuration Data file is missing some required information. It also cites File:\BCD, Error Code 0xc0000034. It says I'll need to use the recovery tools ion my installation media or boot cd/USB device.

Thank you so much for any help you may be able to give me. I am ready to carry out instruction. I have my cell phone, iPad, and temporarily, another laptop with CD burner.

EDIT: I also have access to UEFI Firmware Settings with menu options. Thanks.

Best,

Maitai11
 
Last edited:

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V5-571P-6815
Can Someone Please Provide me with some Direction, Please?

Wow, I didn't know topics were posted so quickly - I thought I had lost my post, but it turns out that it already ended up on the 2nd page...

So, I'm sorry to be bumping this, but I was just wondering if someone could get me started in the right direction? I would greatly appreciate it.

Thank you,

Maitai
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V5-571P-6815
Please provide us with a dump file. Refer to the posting instructions at the top of the page.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
I'm not sure I understand...How am I going to be able to download a dump file if I can't access my desktop? When I turn on the computer, it immediately goes to BSOD. Please advise.

Best,

Maitai
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V5-571P-6815
Safe mode not working? Try using a live disc like Ubuntu or some OS like that and find the file in C: Windows/ Minidump. Zip it up and post it here.
Regards.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
Do you have a link and instructions? So sorry, I have never done this before. Thank you.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire V5-571P-6815
You download linux from here Puppy Linux Community Home - Getting Started and burn the image onto a blank cd. Set the bios to boot from cd (boot priority) and you're set to go. It should automatically get you into linux environment then you should be able to access your HDD and the data on it.
 

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
    Keyboard
    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0
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