Hello everyone,
My girlfriend recently bought a new Acer laptop. As she's more of a casual user I went through it beforehand to remove all of the usual crud.
Specs :
i5-4310U
4GB RAM
GeForce 840M + intel HD graphics
64 bit Windows 8.1 all updates
She's a fan of the Sims, so she downloaded and installed though origin as per usual. On launching the game all was fine until she got past the sim creation menu and into the game proper, where the game froze, the comuter hung, and eventually went to a Blue Screen DPC_WATCHDOG_VIOLATION (0x133).
I had a look around, updated the nVidia drivers, etc. but it happened again. So I put all the setting to low and it seemed ok. The laptop has a GT 840M so I thought it could probably go higher, but after a short while playing on medium settings, it happened again. I checked, the Sims is being run on the NVidia card, not on the Intel one.
Here are the dmp and log files for the 3 crashes. Everything else works fine on the PC, even other games from Origin, like Plants vs Zombies.
Thanks in advance,
Ben
View attachment 54313
My girlfriend recently bought a new Acer laptop. As she's more of a casual user I went through it beforehand to remove all of the usual crud.
Specs :
i5-4310U
4GB RAM
GeForce 840M + intel HD graphics
64 bit Windows 8.1 all updates
She's a fan of the Sims, so she downloaded and installed though origin as per usual. On launching the game all was fine until she got past the sim creation menu and into the game proper, where the game froze, the comuter hung, and eventually went to a Blue Screen DPC_WATCHDOG_VIOLATION (0x133).
I had a look around, updated the nVidia drivers, etc. but it happened again. So I put all the setting to low and it seemed ok. The laptop has a GT 840M so I thought it could probably go higher, but after a short while playing on medium settings, it happened again. I checked, the Sims is being run on the NVidia card, not on the Intel one.
Here are the dmp and log files for the 3 crashes. Everything else works fine on the PC, even other games from Origin, like Plants vs Zombies.
Thanks in advance,
Ben
View attachment 54313
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- Acer Aspire VN7-591G
- CPU
- Core i7 4710HQ
- Memory
- 8Go
- Graphics Card(s)
- Nvidia GTX 860M, Intel Graphics 4600
- Monitor(s) Displays
- Integrated screen
- Screen Resolution
- 1920*1080
- Hard Drives
- SSD for system - 64Go
HDD for data - 1To
- Browser
- IE, Firefox (all updates)
- Antivirus
- Avast