Windows 8 and 8.1 Forums


BSOD multiple errors, multiple situations

  1. #1


    Posts : 1
    Windows 8.1

    BSOD multiple errors, multiple situations


    Hey EightForums,

    I am new to you however not new to troubleshooting over forums as I used to run Ubuntu and as you may know that is non-stop forum troubleshooting.

    So lets get into this. Having some trouble with my girlfriend's windows 8.1 PC. I've tried doing a system refresh with no luck. The BSOD happens all the time however it happens most frequently while playing the sims4 which I just bought here. I've looked through the dump files and can only find that the kernel appears to be having some issues. I've attached the standard reports from the program in the sticky.

    Please advise,

    Thanks,
    Cbiscuit.

    Attachment 54303

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi CensoredBiscuit & Welcome to the forums ^_^,

    Yups, non stop troubleshooting with Linux
    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Sun Nov 23 13:08:07.118 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112314-35911-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
     
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
     
    System Uptime: 0 days 0:02:56.834
     
    Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
     
    BugCheck 139, {3, fffff80076428790, fffff800764286e8, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
     
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff80076428790, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff800764286e8, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    FAILURE_BUCKET_ID:  CORRUPT_MODULELIST
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 23 13:04:38.242 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112314-35521-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
     
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
     
    System Uptime: 0 days 1:12:14.968
     
    Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+36e )
     
    BugCheck A, {8028, 2, 1, fffff80054920afe}
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL (a)
     
    Arguments: 
    Arg1: 0000000000008028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, bitfield :
     bit 0 : value 0 = read operation, 1 = write operation
     bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80054920afe, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  AV_nt!KiTimerWaitTest
     
      BIOS Version                  F.16
     
      BIOS Release Date             06/27/2014
     
      Manufacturer                  Hewlett-Packard
     
      Product Name                  HP ENVY TS 15 Notebook PC
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 23 11:51:15.181 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112314-44179-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
     
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
     
    System Uptime: 0 days 5:34:41.902
     
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchiCheckConditionDeviceCommand+db )
     
    BugCheck 119, {7000000, fffffa80067e2400, fffffa800ec97af0, fffffa800e4554e0}
    BugCheck Info: VIDEO_SCHEDULER_INTERNAL_ERROR (119)
     
    Arguments: 
    Arg1: 0000000007000000, The subtype of the bugcheck:
    Arg2: fffffa80067e2400
    Arg3: fffffa800ec97af0
    Arg4: fffffa800e4554e0
    BUGCHECK_STR:  0x119
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  TS4.exe
     
    FAILURE_BUCKET_ID:  0x119_7000000_UNKNOWN_dxgmms1!VidSchiCheckConditionDeviceCommand
     
      BIOS Version                  F.16
     
      BIOS Release Date             06/27/2014
     
      Manufacturer                  Hewlett-Packard
     
      Product Name                  HP ENVY TS 15 Notebook PC
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 23 06:15:41.915 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112214-52681-01.dmp]
     
    Windows 8 Kernel Version 9200 MP (4 procs) Free x64
     
    Built by: 9200.16496.amd64fre.win8_gdr.130108-1504
     
    System Uptime: 0 days 1:12:37.645
     
    Probably caused by : NETIO.SYS ( NETIO!NsiEnumerateObjectsAllParametersEx+145 )
     
    BugCheck D1, {480, 2, 0, fffff88001b0de06}
    BugCheck Info: DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
     
    Arguments: 
    Arg1: 0000000000000480, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001b0de06, address which referenced memory
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  AV_NETIO!NsiEnumerateObjectsAllParametersEx
     
      BIOS Version                  F.16
     
      BIOS Release Date             06/27/2014
     
      Manufacturer                  Hewlett-Packard
     
      Product Name                  HP ENVY TS 15 Notebook PC
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 23 13:04:38.242 2014 (UTC + 5:30)**************************
    SRTSPX64.SYS                 Wed Nov 16 04:00:55 2011 (4EC2E81F)
    AODDriver2.sys               Thu Apr  5 14:53:37 2012 (4F7D6499)
    SYMNETS.SYS                  Tue May  8 14:23:44 2012 (4FA8DF18)
    SYMEFA64.SYS                 Sat May 19 06:59:56 2012 (4FB6F794)
    Ironx64.SYS                  Wed May 23 22:44:39 2012 (4FBD1AFF)
    SYMEVENT64x86.SYS            Thu May 24 06:22:24 2012 (4FBD8648)
    SYMDS64.SYS                  Thu May 24 06:41:58 2012 (4FBD8ADE)
    SRTSP64.SYS                  Thu May 24 11:58:47 2012 (4FBDD51F)
    ccSetx64.sys                 Sat May 26 01:04:57 2012 (4FBFDEE1)
    BtAudioBus.sys               Fri Jun 15 08:47:09 2012 (4FDAA935)
    BtL2caScoIf.sys              Thu Jul 19 15:17:36 2012 (5007D7B8)
    AtihdW86.sys                 Wed Aug 22 07:56:37 2012 (5034435D)
    usbfilter.sys                Wed Aug 29 06:57:12 2012 (503D6FF0)
    WirelessButtonDriver64.sys   Thu Aug 30 08:41:29 2012 (503ED9E1)
    amd_sata.sys                 Fri Nov 30 14:30:42 2012 (50B875BA)
    amd_xata.sys                 Fri Nov 30 14:30:46 2012 (50B875BE)
    Rt630x64.sys                 Fri Dec 28 05:34:06 2012 (50DCE1F6)
    RtsP2Stor.sys                Wed Jan 23 13:56:31 2013 (50FF9EB7)
    stwrt64.sys                  Tue Feb  5 15:37:25 2013 (5110D9DD)
    SynTP.sys                    Wed Feb  6 08:56:11 2013 (5111CD53)
    Smb_driver_AMDASF.sys        Wed Feb  6 08:57:44 2013 (5111CDB0)
    atikmpag.sys                 Fri Feb 15 02:50:17 2013 (511D5511)
    atikmdag.sys                 Fri Feb 15 04:10:58 2013 (511D67FA)
    IvtUrbBtFlt.sys              Tue Feb 26 08:02:54 2013 (512C1ED6)
    Accelerometer.sys            Wed Feb 27 01:38:10 2013 (512D162A)
    hpdskflt.sys                 Wed Feb 27 01:38:12 2013 (512D162C)
    netr28x.sys                  Tue Nov 26 14:02:08 2013 (52945C88)
    rtbth.sys                    Fri Nov 29 08:43:06 2013 (52980642)
    EX64.SYS                     Mon Aug 11 15:49:41 2014 (53E898BD)
    ENG64.SYS                    Mon Aug 11 15:55:04 2014 (53E89A00)
    eeCtrl64.sys                 Tue Aug 26 23:51:20 2014 (53FCD020)
    EraserUtilRebootDrv.sys      Tue Aug 26 23:51:21 2014 (53FCD021)
    BHDrvx64.sys                 Wed Sep 24 07:42:51 2014 (542228A3)
    IDSvia64.sys                 Sat Nov  1 08:44:03 2014 (54544FFB)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 23 06:15:41.915 2014 (UTC + 5:30)**************************
    IDSVia64.sys                 Fri May 25 05:38:33 2012 (4FBECD81)
    BHDrvx64.sys                 Wed Jun  6 01:16:48 2012 (4FCE6228)
    EraserUtilDrv11410.sys       Tue Aug 26 23:51:21 2014 (53FCD021)
    http://www.carrona.org/drivers/driver.php?id=SRTSPX64.SYS
    http://www.carrona.org/drivers/driver.php?id=AODDriver2.sys
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys
    http://www.carrona.org/drivers/driver.php?id=BtAudioBus.sys
    http://www.carrona.org/drivers/driver.php?id=BtL2caScoIf.sys
    http://www.carrona.org/drivers/driver.php?id=AtihdW86.sys
    http://www.carrona.org/drivers/driver.php?id=usbfilter.sys
    http://www.carrona.org/drivers/driver.php?id=WirelessButtonDriver64.sys
    http://www.carrona.org/drivers/driver.php?id=amd_sata.sys
    http://www.carrona.org/drivers/driver.php?id=amd_xata.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=RtsP2Stor.sys
    http://www.carrona.org/drivers/driver.php?id=stwrt64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=Smb_driver_AMDASF.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=IvtUrbBtFlt.sys
    http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
    http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
    http://www.carrona.org/drivers/driver.php?id=netr28x.sys
    http://www.carrona.org/drivers/driver.php?id=rtbth.sys
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys
    http://www.carrona.org/drivers/driver.php?id=IDSVia64.sys
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys
    http://www.carrona.org/drivers/driver.php?id=EraserUtilDrv11410.sys

    In one of the Dump files Networking Driver of Windows has been blamed. Plus your Norton is out dated. I would suggest you to remove Norton using this **TOOL** till the time we are troubleshooting.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

BSOD multiple errors, multiple situations
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