Windows 8 and 8.1 Forums

Random BSOD - Windows 8.1

  1. #1


    Posts : 4
    Windows 8.1

    Random BSOD - Windows 8.1


    My brother in law helped me put together this computer and I have always had for some reason or another BSOD's. At one point, my power supply failed and has been replaced under warranty. BSOD's occurred both before and after that point. Any help would be greatly appreciated.

    Attachment 54273

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Asexton87 & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes :-
    Code:
    **************************Sun Nov 23 01:37:32.839 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112214-11578-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 0 days 0:30:57.536
     
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4b9e6 )
     
    BugCheck FC, {ffffc0013b074bf0, b0c000013ec4b963, ffffd001c53498a0, 0}
    BugCheck Info: ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY (fc)
     
    Arguments: 
    Arg1: ffffc0013b074bf0, Virtual address for the attempted execute.
    Arg2: b0c000013ec4b963, PTE contents.
    Arg3: ffffd001c53498a0, (reserved)
    Arg4: 0000000000000000, (reserved)
    BUGCHECK_STR:  0xFC
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  RelicCoH2.exe
     
    FAILURE_BUCKET_ID:  0xFC_nt!_??_::FNODOBFM::_string_
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 23 01:06:01.304 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112214-10375-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 0 days 1:46:25.001
     
    Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+d5 )
     
    BugCheck 1E, {ffffffffc0000005, fffff803231c8095, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff803231c8095, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  RelicCoH2.exe
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!KiSwapContext
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov 22 23:18:55.283 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112214-17546-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 1 days 14:52:19.980
     
    Probably caused by : ntkrnlmp.exe ( nt!KiSwapContext+d5 )
     
    BugCheck 1E, {ffffffffc0000005, fffff80133be1095, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80133be1095, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  RelicCoH2.exe
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_nt!KiSwapContext
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov  9 04:04:38.593 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\110814-9953-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 8:42:05.290
     
    Probably caused by : AuthenticAMD
     
    BugCheck 124, {0, ffffe0006a8b4028, b0800000, 40151}
    BugCheck Info: WHEA_UNCORRECTABLE_ERROR (124)
     
    Arguments: 
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffe0006a8b4028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000b0800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000040151, Low order 32-bits of the MCi_STATUS value.
    BUGCHECK_STR:  0x124_AuthenticAMD
     
    PROCESS_NAME:  eu4.exe
     
    FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Nov  6 11:31:24.430 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\110614-10812-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 3 days 2:37:01.125
     
    Probably caused by : win32k.sys ( win32k!fnHkINLPMSG+18f )
     
    BugCheck 1E, {ffffffffc0000005, fffff800ea7dddb1, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff800ea7dddb1, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  ts3client_win6
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_win32k!fnHkINLPMSG
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Nov  3 08:53:34.575 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\110214-16281-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 7:05:35.269
     
    Probably caused by : ntkrnlmp.exe ( nt!KxWaitForLockOwnerShip+12 )
     
    BugCheck 3B, {c0000005, fffff803c9911682, ffffd000234d5d90, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff803c9911682, Address of the instruction which caused the bugcheck
    Arg3: ffffd000234d5d90, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  svchost.exe
     
    FAILURE_BUCKET_ID:  0x3B_nt!KxWaitForLockOwnerShip
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Nov  3 01:47:21.735 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\110214-9750-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 0:53:12.429
     
    Probably caused by : win32k.sys ( win32k!NtUserGetThreadState+23 )
     
    BugCheck 3B, {c0000005, fffff80360f6e040, ffffd0002785af40, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff80360f6e040, Address of the instruction which caused the bugcheck
    Arg3: ffffd0002785af40, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  eu4.exe
     
    FAILURE_BUCKET_ID:  0x3B_win32k!NtUserGetThreadState
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Mon Nov  3 00:13:32.787 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\110214-9156-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 1:33:33.481
     
    Probably caused by : win32k.sys ( win32k!SEMOBJ::vUnlock+2c )
     
    BugCheck 3B, {c0000005, fffff803d4565040, ffffd00023b94a30, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff803d4565040, Address of the instruction which caused the bugcheck
    Arg3: ffffd00023b94a30, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  ts3client_win6
     
    FAILURE_BUCKET_ID:  0x3B_win32k!SEMOBJ::vUnlock
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov  2 22:39:19.044 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\110214-15093-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 1 days 11:16:23.744
     
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkRender+221 )
     
    BugCheck 3B, {c0000005, fffff8019b36a040, ffffd00021a1aca0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8019b36a040, Address of the instruction which caused the bugcheck
    Arg3: ffffd00021a1aca0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  dwm.exe
     
    FAILURE_BUCKET_ID:  0x3B_dxgkrnl!DxgkRender
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov  1 11:22:23.076 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\110114-27296-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 0:08:19.770
     
    Probably caused by : win32k.sys ( win32k!NtUserGetThreadState+23 )
     
    BugCheck 3B, {c0000005, fffff8025bef5040, ffffd00024d55f40, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8025bef5040, Address of the instruction which caused the bugcheck
    Arg3: ffffd00024d55f40, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  eu4.exe
     
    FAILURE_BUCKET_ID:  0x3B_win32k!NtUserGetThreadState
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sat Nov  1 11:13:24.421 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\110114-9375-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 1 days 3:00:47.115
     
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkRender+221 )
     
    BugCheck 3B, {c0000005, fffff801edcf4040, ffffd00025fa9ca0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801edcf4040, Address of the instruction which caused the bugcheck
    Arg3: ffffd00025fa9ca0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  dwm.exe
     
    FAILURE_BUCKET_ID:  0x3B_dxgkrnl!DxgkRender
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Oct 26 09:50:31.898 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\102514-9031-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (8 procs) Free x64
     
    Built by: 9600.17238.amd64fre.winblue_gdr.140723-2018
     
    System Uptime: 0 days 11:12:02.592
     
    Probably caused by : dxgmms1.sys ( dxgmms1!VidSchIsVSyncAvailable+4e )
     
    BugCheck 3B, {c0000005, fffff8003f0fd040, ffffd000210b4320, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff8003f0fd040, Address of the instruction which caused the bugcheck
    Arg3: ffffd000210b4320, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  dwm.exe
     
    FAILURE_BUCKET_ID:  0x3B_dxgmms1!VidSchIsVSyncAvailable
     
      BIOS Version                  1602
     
      BIOS Release Date             09/16/2013
     
      Manufacturer                  To be filled by O.E.M.
     
      Product Name                  To be filled by O.E.M.
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is the list of 3rd party drivers present on your system -
    Code:
    **************************Sun Nov 23 01:37:32.839 2014 (UTC + 5:30)**************************
    e1i63x64.sys                Wed Mar 20 13:07:29 2013 (51496739)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
    nvvad64v.sys                Thu Sep  4 22:40:48 2014 (54089D18)
    NvStreamKms.sys             Sat Sep  6 10:07:11 2014 (540A8F77)
    nvlddmkm.sys                Sun Sep 14 01:29:50 2014 (5414A236)
    Hamdrv.sys                  Mon Nov  3 22:42:09 2014 (5457B769)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Nov  6 11:31:24.430 2014 (UTC + 5:30)**************************
    Hamdrv.sys                  Mon Oct 27 18:50:32 2014 (544E46A0)
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys
    http://www.carrona.org/drivers/driver.php?id=Hamdrv.sys

    There is a lot of randomness in the BSODs. Also, in one of the Dump files, the processor cache has been blamed. I would suggest you to run the below Hardware Diagnostics below (Thanks Usasma) -
    Hardware Diagnostics

    Also, kindly run the Intel Burn In Test using this Guide -
    IntelBurnTest - The new stress-testing program

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    Ok, So I ran the intelburntest and immediate get an error stating my processor is unstable. My temps never went over 36 degrees Celsius. Idea's of where to look?

    Also checked some of those 3rd party items and update if I could.

    EDIT: I have run the intelburntest as well as Prime95 and and seem to be failing. Does this necessarily mean the processor is done fore or is this something else?
    Last edited by asexton87; 27 Nov 2014 at 03:39.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by asexton87 View Post
    Ok, So I ran the intelburntest and immediate get an error stating my processor is unstable. My temps never went over 36 degrees Celsius. Idea's of where to look?

    Also checked some of those 3rd party items and update if I could.

    EDIT: I have run the intelburntest as well as Prime95 and and seem to be failing. Does this necessarily mean the processor is done fore or is this something else?
    There is a very high possibility of that. But, before we proceed further, let's make sure that there are no Software components which might cause this.
    Kindly remove LogMeIn Hamachi as it is known to cause problems.
    Kindly disable the NVIDIA Streaming Service since it is known to cause BSODs. Follow the below steps to disable it -

    1. Open up the Run prompt by pressing Windows (Start Button) + R.
    2. Once the RUN prompt opens up, type in "services.msc" and press enter.
    3. The Service Control Center would open up in a short while. Once this is opened, located the NVIDIA Streaming Service.
    4. Right click on the service and click on PROPERTIES.
    5. Now, the properties dialog box would open up. Press STOP button.
    6. Once it is stopped, under the Startup Type drop down, select DISABLED.
    7. Hit OK and then restart the system.



    If the system is still not stable, then I would say it is the CPU failing.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

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