Windows 8 and 8.1 Forums

BSOD Error code 139

  1. #1


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit

    BSOD Error code 139


    I've been having problems this month with blue screen error 139, and would like help figuring out what is happening.

    Here is what I got from SF Debug Tool:

      My System SpecsSystem Spec

  2. #2


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit


    I'm not sure if these pictures help any. Is one of my RAM sticks not being read correctly?
    Attachment 54252Attachment 54253
      My System SpecsSystem Spec

  3. #3


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Only 160 Windows Updates installed. Most systems have 190 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

    If you have problems with Windows Updates, please post over in the Windows Updates & Activation - Windows 8 Forums for further expert assistance with this issue.

    Many, many Live Kernel Events in the WER section of MSINFO32. Please do the following:
    - open Event Viewer (run eventvwr.msc from the "Run" dialog))
    - expand the Custom Views category (left click on the > next to the words "Custom Views")
    - right click on Administrative Events
    - select "Save all Events in Custom View as..."
    - save the file as Admin.evtx
    - zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
    - upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

    FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

    While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting
    Also, please run these free hardware diagnostics: Hardware Diagnostics




    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Thu Nov 20 17:49:16.741 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\112014-36781-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:0 days 3:24:31.360
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8801dee87b0, fffff8801dee8708, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8801dee87b0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8801dee8708, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  MMMon.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F3
      BIOS Release Date             06/03/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Nov 14 18:37:09.136 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\111414-37312-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:0 days 0:27:25.756
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff800175c7810, fffff800175c7768, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff800175c7810, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff800175c7768, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F3
      BIOS Release Date             06/03/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Nov  4 20:05:12.342 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\110414-49265-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:5 days 9:36:18.305
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff88002c87810, fffff88002c87768, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff88002c87810, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff88002c87768, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F3
      BIOS Release Date             06/03/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Thu Nov 20 17:49:16.741 2014 (UTC - 5:00)**************************
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    BthHfAud.sys                Sat Feb  2 02:24:42 2013 (510CBF3A)
    BthA2DP.sys                 Fri May 31 23:08:25 2013 (51A965A9)
    bcbtums.sys                 Thu Oct 17 16:45:30 2013 (52604C6A)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
    dump_iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
    VBoxNetFlt.sys              Fri May 16 08:01:15 2014 (5375FE0B)
    VBoxUSBMon.sys              Fri May 16 08:01:15 2014 (5375FE0B)
    VBoxNetAdp.sys              Fri May 16 08:01:16 2014 (5375FE0C)
    VBoxDrv.sys                 Fri May 16 08:04:43 2014 (5375FEDB)
    RTKVHD64.sys                Wed May 28 08:17:12 2014 (5385D3C8)
    Rt630x64.sys                Tue Jun 17 07:56:46 2014 (53A02CFE)
    aswHwid.sys                 Thu Jun 26 07:31:26 2014 (53AC048E)
    aswMonFlt.sys               Thu Jun 26 07:32:51 2014 (53AC04E3)
    aswRdr2.sys                 Thu Jun 26 07:33:28 2014 (53AC0508)
    aswKbd.sys                  Thu Jun 26 07:34:01 2014 (53AC0529)
    aswSnx.sys                  Thu Jun 26 07:34:44 2014 (53AC0554)
    aswRvrt.sys                 Thu Jun 26 07:35:39 2014 (53AC058B)
    aswVmm.sys                  Thu Jun 26 07:35:49 2014 (53AC0595)
    aswNdisFlt.sys              Thu Jun 26 07:36:26 2014 (53AC05BA)
    aswStm.sys                  Thu Jun 26 07:47:09 2014 (53AC083D)
    aswSP.sys                   Wed Jul  2 13:38:12 2014 (53B44384)
    nvhda64v.sys                Mon Jul 21 10:17:53 2014 (53CD2111)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    IntcDAud.sys                Tue Sep  9 08:36:30 2014 (540EF44E)
    igdkmd64.sys                Mon Sep 29 13:51:21 2014 (54299C19)
    nvlddmkm.sys                Mon Nov  3 15:40:19 2014 (5457E833)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Tue Nov  4 20:05:12.342 2014 (UTC - 5:00)**************************
    nvlddmkm.sys                Thu Oct 16 08:31:28 2014 (543FBAA0)
    
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswNdisFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
      My System SpecsSystem Spec

  4. #4


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit


    Here's the zip: Attachment 54419
      My System SpecsSystem Spec

  5. #5


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Many, many errors related to the The Sims 4.
    Please temporarily uninstall it and see if that helps

    Also, check this forum post about IGO32.dll (another problem that's occurring w/The Sims 4): EA Forums

    Another possibility is a file system or hard drive problem.
    Please run these hard drive diagnostics on ALL hard drives: Hard Drive Diagnostic Procedure
    Also, please run CHKDSK /R /F on all volumes (reboot may be required when running it on the OS drive).
      My System SpecsSystem Spec

  6. #6


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit


    Results from CHKDSK: Attachment 54456

    I'll attempt to fiddle around with IGO32.dll with suggestions from the link.

    Results from hard drive diagnostic:
    Attachment 54470
    Last edited by kingsomeguy; 27 Nov 2014 at 03:01.
      My System SpecsSystem Spec

  7. #7


    Posts : 5,139
    Win8.1Pro - Finally!!!


    The chkdsk log shows several corrections being made to the file system.
    I'd suggest running it again after you've experienced another BSOD (if that happens)

    It could be that a program was interrupted while writing to the disk (by the BSOD)
    Or it could be a fault in the way that things write to the disk.
    So, if the problems recur, we'll have to look at different possible solutions.

    Here's 2 of them (it won't hurt to run them now if you'd like):
    First, please run the following DISM commands to see if there's any problems with the system (from an elevated (Run as administrator) Command Prompt). Press Enter after each one:
    Code:
    Dism /Online /Cleanup-Image /ScanHealth
    Code:
    Dism /Online /Cleanup-Image /CheckHealth
    Code:
    Dism /Online /Cleanup-Image /RestoreHealth
    FYI - I have repaired systems using the last command even though problems weren't found with the first 2 - so I suggest running them all.

    From this article: Repair a Windows Image

    Secondly, you can also run sfc.exe /scannow from an elevated (Run as administrator) Command Prompt to check for further corruption.
      My System SpecsSystem Spec

  8. #8


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit


    I went ahead and ran dism (in order of the post) and sfc, and I will run chkdsk, dism, and sfc again if I get another BSOD, along with posting the minidump.
      My System SpecsSystem Spec

  9. #9


    Posts : 5,139
    Win8.1Pro - Finally!!!


    It looks like DISM also repaired some stuff - so I hope that it (and chkdsk) have solved your problems.
    I'll be notified by email if you post back here.
    Good luck!
      My System SpecsSystem Spec

  10. #10


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit


    Just when I thought I was BSOD free, I receive the same BSOD while looking up prices for a PS4 on Firefox.

    Here is the minidump: Attachment 54675


    Edit: Ran Malwarebytes, and the only thing found in the registry was this: PUP.Optional.WeDownLoadManager.A. I got rid of that.

    In msinfo32.nfo > Software Environment > Windows Error Reporting, I found various oddities such as 12/1/2014 at 4:40 pm - Application Error (how could I use a program in the future when the BSOD happened around 2 pm?), 1/1/1970 12:34 am - Application Error (makes no sense), and some other application error times that made sense time-wise, yet made no sense in the sense that I never ran things like TS4 during those times those App errors happened, nor do I have anything set for TS4.exe to auto start up (or Origin). I also noticed in updatelog.txt, for 12/1/2014 at 13:31, 6 updates were detected, and yet when I check Windows Update for updates (about 10-15 times) Windows Update says everything is up to date (I'm wondering because I've had Automatic Updates disabled for a good few months now). Could you explain any of this to me, if its not too much trouble?


    Edit #2: Ran dism & sfc, here are the results: Attachment 54695

    I will run chkdsk in the morning, when I have some free time.
    Last edited by kingsomeguy; 02 Dec 2014 at 02:23.
      My System SpecsSystem Spec

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BSOD Error code 139
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