Windows 8 and 8.1 Forums

BSOD Error code 139

  1. #11


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Applications run in the background - and there are many of these on the average Windows systems. So it's likely that these applications were running. I've had issues with the time in these reports - they just don't seem to match with the times that are on the BSOS memory dumps - so I have to wonder which are correct and which aren't.

    FWIW - what you don't see in MSINFO32 is the followup things that Windows has done. Most of these entries are available in the Event Viewer logfiles. For example, in the Application log file you'll find the errors that you mentioned. But there may be subsequent entries (that are not errors - these may be labelled "Warning" or "Information") that say the problem was solved.

    I use the WER section of MSINFO32 (and the Administrative Events in Event Viewer) as a starting point. They give us suggestions on where to look for further details about the problems. In most cases of a BSOD - the application errors aren't significant. BSOD's are a result of problems in the kernel memory space - and applications are limited to the user memory space. This means (basically) that applications can't directly cause BSOD's.

    If you've had Windows Updates disabled for months and still don't have any updates available - please post over in the https://www.eightforums.com/windows-updates-activation/ for further expert assistance with this issue.

    The DISM may have fixed things, so check to see if there are still problems with the updates.

    Let us know the results of the chkdsk.
    Good luck!

      My System SpecsSystem Spec

  2. #12


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Almost forgot the memory dump!

    Let's start by trying Driver Verifier using these instructions: Driver Verifier Settings

    Just FYI - I'm starting to suspect video (uncertain if it's hardware or software) due to the presence of video drivers in the raw stack text. This isn't a very significant finding, as video is present in most everything that you do with your system - but it does bear watching at this point.

    The Windows Update situation brings up another question - why haven't you installed Win8.1?
    Is it because of problems with it, because you didn't want it, because it's never been offered, or maybe something else?


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Mon Dec  1 16:25:22.203 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120114-49125-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:4 days 19:22:36.916
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8801cde27b0, fffff8801cde2708, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8801cde27b0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8801cde2708, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  MMMon.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F3
      BIOS Release Date             06/03/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Mon Dec  1 16:25:22.203 2014 (UTC - 5:00)**************************
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    BthHfAud.sys                Sat Feb  2 02:24:42 2013 (510CBF3A)
    BthA2DP.sys                 Fri May 31 23:08:25 2013 (51A965A9)
    bcbtums.sys                 Thu Oct 17 16:45:30 2013 (52604C6A)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
    dump_iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
    VBoxUSBMon.sys              Fri May 16 08:01:15 2014 (5375FE0B)
    VBoxNetFlt.sys              Fri May 16 08:01:15 2014 (5375FE0B)
    VBoxNetAdp.sys              Fri May 16 08:01:16 2014 (5375FE0C)
    VBoxDrv.sys                 Fri May 16 08:04:43 2014 (5375FEDB)
    RTKVHD64.sys                Wed May 28 08:17:12 2014 (5385D3C8)
    Rt630x64.sys                Tue Jun 17 07:56:46 2014 (53A02CFE)
    nvhda64v.sys                Mon Jul 21 10:17:53 2014 (53CD2111)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    IntcDAud.sys                Tue Sep  9 08:36:30 2014 (540EF44E)
    igdkmd64.sys                Mon Sep 29 13:51:21 2014 (54299C19)
    VBoxAswDrv.sys              Wed Nov  5 06:58:43 2014 (545A10F3)
    aswKbd.sys                  Thu Nov  6 07:53:07 2014 (545B6F33)
    aswMonFlt.sys               Thu Nov  6 07:53:07 2014 (545B6F33)
    aswRvrt.sys                 Thu Nov  6 07:53:22 2014 (545B6F42)
    aswVmm.sys                  Thu Nov  6 07:53:31 2014 (545B6F4B)
    aswRdr2.sys                 Thu Nov  6 07:54:02 2014 (545B6F6A)
    aswHwid.sys                 Thu Nov  6 07:55:01 2014 (545B6FA5)
    aswNdisFlt.sys              Thu Nov  6 07:55:50 2014 (545B6FD6)
    aswSP.sys                   Thu Nov  6 08:09:55 2014 (545B7323)
    aswStm.sys                  Thu Nov  6 08:11:00 2014 (545B7364)
    nvlddmkm.sys                Wed Nov 12 15:51:31 2014 (5463C853)
    aswSnx.sys                  Fri Nov 21 06:17:12 2014 (546F1F38)
    
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    VBoxAswDrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswNdisFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
      My System SpecsSystem Spec

  3. #13


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit


    Result of Chkdsk: Attachment 54723

    If this really is a video problem, I want to say this is probably a driver fault. I say this because I use Linux almost as much as Windows on this computer, and not once have I ever had any video problems, or any problems for that matter.

    Edit: Scratch that, starting today I've noticed odd graphical problems both in Windows and Linux, mostly screen tearing and weird black boxes when the system is busy doing something (such as at startup, or copying a huge amount of data). Would it be best for me to get my graphics card replaced, since ive only had it for a couple of months?
    Edit #2: Linux froze and crashed shortly after first edit, going to have graphics card replaced immediately. Will let you know how that goes.

    Code:
    **************************Mon Dec  1 16:25:22.203 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\120114-49125-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.16912.amd64fre.win8_gdr.140502-1507
    System Uptime:4 days 19:22:36.916
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8801cde27b0, fffff8801cde2708, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8801cde27b0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8801cde2708, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  MMMon.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F3
      BIOS Release Date             06/03/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    At the line PROCESS_NAME: MMMon.exe, I know that belongs to my mouse. Would disabling that from computer startup also help any?

    On Windows 8.1, one of the main reasons I didn't upgrade to it because I do not want it, for various reasons, one of them being me not seeing any reason to upgrade at this time.
    I was always constantly offered to upgrade (until I disabled that), and I did have a few problems when Windows 8.1 first came out (pretty sure it's fixed now).

    Edit: Also, is this problematic:
    Attachment 54728Attachment 54729

    Before I changed most parts (except for RAM and hard drive), there was no memory reserved for hardware.
    Last edited by kingsomeguy; 02 Dec 2014 at 23:35.
      My System SpecsSystem Spec

  4. #14


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Chkdsk looks good to me. No problems found.

    The video card problem seems to be getting worse. If you can swap the card, please do so.
    If you must purchase a new card, be sure to get it from a place that allows returns (just in case it's not the problem).

    The process that was running isn't usually significant - so I wouldn't blame your mouse at this point.
    The only time I use the Process name in a diagnosis is if the same process is repeated over and over again.

    Don't worry about 8.1 for now. I tried for months to install it until it finally worked for me.
    I just wanted to know if it was causing problems for you.

    The memory numbers look normal to me. Individual settings changes could account for the differences.
    FWIW - my system has the .1 gB difference also - and Hardware reserved of 113 mB
      My System SpecsSystem Spec

  5. #15


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit


    Took out old graphics card, and replaced it with one I had lying around (while I wait for a replacement). So far, no BSODs. I will wait a couple more days before marking as solved.
      My System SpecsSystem Spec

  6. #16


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit


    The BSODs seemed to have stopped, so im going to mark this as solved. Thanks for all the help!
      My System SpecsSystem Spec

  7. #17


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Sounds like you've fixed it!
    Thanks for letting us know!
      My System SpecsSystem Spec

  8. #18


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit


    Unfortunately, while looking up information on firefox about 10 minutes ago, I got the same BSOD again...
    I probably should have waited a little longer.
    So far, the only thing I ran was sfc /scannow, which found no problems. I will run dism and chkdsk later.

    Edit: Ran Dism, /ScanHealth and /CheckHealth found nothing, and /RestoreHealth may or may not have done anything. Im going to attempt to disable NvStreamKms.sys for now.
    Last edited by kingsomeguy; 14 Dec 2014 at 20:42.
      My System SpecsSystem Spec

  9. #19


    Posts : 5,139
    Win8.1Pro - Finally!!!


    We'll have to get a bit more aggressive here - as our previous efforts haven't solved your problem.

    Have a look at the different driver lists from the memory dumps.
    Most common in them are drivers from Virtual Box,from Avast, and from nVidia.
    I would suggest:
    - switching to another antivirus (temporarily) and uninstalling Avast
    - uninstalling Virtual Box (temporarily) until you see if the system crashes again or not.
    - updating your nVidia video drivers (to include the NvStreamKms.sys driver)

    In short, we'll try to rule out:
    - 3rd party drivers, then
    - hardware issues, then
    - Windows problems

    There were symbol problems with this last dump - in particular the symbol server couldn't locate symbols for ntoskrnl.exe - the core of the operating system. Have you done anything to the OS that might affect it? How did you install windows and where did you get the installation media that you used for the installation?

    I see that you haven't installed Win8.1 Is there a particular reason for this?


    Analysis:
    The following is for informational purposes only.
    Code:
    **************************Sun Dec 14 06:26:37.745 2014 (UTC - 5:00)**************************
    Loading Dump File [C:\Users\John\SysnativeBSODApps\121414-36015-01.dmp]
    Windows 8 Kernel Version 9200 MP (8 procs) Free x64
    Built by: 9200.17166.amd64fre.win8_gdr.141031-1551
    System Uptime:0 days 7:36:35.365
    Probably caused by :ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    BugCheck 139, {3, fffff8801b43dfb0, fffff8801b43df08, 0}
    BugCheck Info: KERNEL_SECURITY_CHECK_FAILURE (139)
    Arguments: 
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: fffff8801b43dfb0, Address of the trap frame for the exception that caused the bugcheck
    Arg3: fffff8801b43df08, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    BUGCHECK_STR:  0x139
    DEFAULT_BUCKET_ID:  LIST_ENTRY_CORRUPT
    PROCESS_NAME:  javaw.exe
    FAILURE_BUCKET_ID: 0x139_3_nt!KiFastFailDispatch
    CPUID:        "Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz"
    MaxSpeed:     3400
    CurrentSpeed: 3400
      BIOS Version                  F3
      BIOS Release Date             06/03/2014
      Manufacturer                  Gigabyte Technology Co., Ltd.
      Product Name                  H97M-D3H
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    3rd Party Drivers:
    The following is for information purposes only.
    Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
    Code:
    **************************Sun Dec 14 06:26:37.745 2014 (UTC - 5:00)**************************
    intelppm.sys                Mon Nov  5 22:55:02 2012 (50988A16)
    BthHfAud.sys                Sat Feb  2 02:24:42 2013 (510CBF3A)
    BthA2DP.sys                 Fri May 31 23:08:25 2013 (51A965A9)
    bcbtums.sys                 Thu Oct 17 16:45:30 2013 (52604C6A)
    TeeDriverx64.sys            Thu Mar 13 14:21:52 2014 (5321F740)
    nvvad64v.sys                Fri Mar 28 09:32:06 2014 (533579D6)
    dump_iaStorA.sys            Thu Apr  3 19:00:05 2014 (533DE7F5)
    iaStorA.sys                 Thu Apr  3 19:00:05 2014 (533DE7F5)
    VBoxUSBMon.sys              Fri May 16 08:01:15 2014 (5375FE0B)
    VBoxNetFlt.sys              Fri May 16 08:01:15 2014 (5375FE0B)
    VBoxNetAdp.sys              Fri May 16 08:01:16 2014 (5375FE0C)
    VBoxDrv.sys                 Fri May 16 08:04:43 2014 (5375FEDB)
    RTKVHD64.sys                Wed May 28 08:17:12 2014 (5385D3C8)
    Rt630x64.sys                Tue Jun 17 07:56:46 2014 (53A02CFE)
    nvhda64v.sys                Mon Jul 21 10:17:53 2014 (53CD2111)
    NvStreamKms.sys             Fri Jul 25 07:35:56 2014 (53D2411C)
    IntcDAud.sys                Tue Sep  9 08:36:30 2014 (540EF44E)
    igdkmd64.sys                Mon Sep 29 13:51:21 2014 (54299C19)
    VBoxAswDrv.sys              Wed Nov  5 06:58:43 2014 (545A10F3)
    aswKbd.sys                  Thu Nov  6 07:53:07 2014 (545B6F33)
    aswMonFlt.sys               Thu Nov  6 07:53:07 2014 (545B6F33)
    aswRvrt.sys                 Thu Nov  6 07:53:22 2014 (545B6F42)
    aswVmm.sys                  Thu Nov  6 07:53:31 2014 (545B6F4B)
    aswRdr2.sys                 Thu Nov  6 07:54:02 2014 (545B6F6A)
    aswHwid.sys                 Thu Nov  6 07:55:01 2014 (545B6FA5)
    aswNdisFlt.sys              Thu Nov  6 07:55:50 2014 (545B6FD6)
    aswSP.sys                   Thu Nov  6 08:09:55 2014 (545B7323)
    aswStm.sys                  Thu Nov  6 08:11:00 2014 (545B7364)
    nvlddmkm.sys                Wed Nov 12 15:51:31 2014 (5463C853)
    aswSnx.sys                  Fri Nov 21 06:17:12 2014 (546F1F38)
    
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=BthHfAud.sys
    http://www.carrona.org/drivers/driver.php?id=BthA2DP.sys
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxUSBMon.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetFlt.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxNetAdp.sys
    http://www.carrona.org/drivers/driver.php?id=VBoxDrv.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    VBoxAswDrv.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=aswKbd.sys
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys
    http://www.carrona.org/drivers/driver.php?id=aswNdisFlt.sys
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys
      My System SpecsSystem Spec

  10. #20


    Posts : 40
    Windows 8.1 Pro 64bit, Linux Mint 17 64bit


    I'll go do those suggestions then. If i've done anything to the OS (even inadvertently), i'm not aware of it.

    I installed Windows with a cd that I created from an iso I got from a program called Dreamspark.

    Yes, there are a few reasons I have not installed Windows 8.1, and I think its in this thread somewhere. One of the main reasons was I do not see any reason as to why I would need to upgrade, and the other main reason was I had some significant trouble trying to get 8.1 to work properly when it first came out.
    Last edited by kingsomeguy; 15 Dec 2014 at 14:39.
      My System SpecsSystem Spec

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