Windows 8 and 8.1 Forums


BSODs After reinstalling windows three times

  1. #1


    Posts : 8
    Windows 8.1

    BSODs after reinstalling windows. Multiple error codes


    Hi!

    I have had many, many bluescreens during a couple of days. I have reinstalled windows several times, on different hard drives. I've tested the RAM for errors with Memtest 86 and it had no errors.

    sfc /scannow always finds corrupts files, but is never able to repair them. The Dism /Online /Cleanup-Image /Restore command has no effect and after running it the sfc /scannow says the same thing.

    Any help would be greatly appreciated!

    EDIT: Added more minidumps after the recent bluescreens.
    Last edited by Soft; 26 Nov 2014 at 07:12.

      My System SpecsSystem Spec

  2. #2


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Soft & Welcome to the forums ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes -
    Code:
    **************************Fri Nov 21 02:06:24.468 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112014-22437-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.16452.amd64fre.winblue_gdr.131030-1505
     
    System Uptime: 0 days 0:22:14.754
     
    Probably caused by : ntkrnlmp.exe ( nt!ObpCreateHandle+3e8 )
     
    BugCheck 3B, {c0000005, fffff800feba4e18, ffffd00022a42b00, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff800feba4e18, Address of the instruction which caused the bugcheck
    Arg3: ffffd00022a42b00, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  chrome.exe
     
    FAILURE_BUCKET_ID:  0x3B_nt!ObpCreateHandle
     
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3418
     
      BIOS Version                  1903
     
      BIOS Release Date             08/19/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Fri Nov 21 01:36:44.313 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112014-28500-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
     
    System Uptime: 0 days 2:25:04.930
     
    Probably caused by : usbehci.sys ( usbehci!EHCI_sMode_PollEndpointSlot+68 )
     
    BugCheck FE, {5, ffffe0000029c1a0, 80861e26, ffffe0000210ec38}
    BugCheck Info: BUGCODE_USB_DRIVER (fe)
     
    Arguments: 
    Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is
     using a physical memory address that was not allocated by
     the USBport driver.
    Arg2: ffffe0000029c1a0, Device extension pointer of the host controller
    Arg3: 0000000080861e26, PCI Vendor,Product id for the controller
    Arg4: ffffe0000210ec38, Pointer to Endpoint data structure
    BUGCHECK_STR:  0xFE
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0xFE_INVALID_PHYSICAL_ADDR_usbehci!EHCI_sMode_PollEndpointSlot
     
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3418
     
      BIOS Version                  1903
     
      BIOS Release Date             08/19/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Nov 20 23:11:07.274 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112014-20250-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
     
    System Uptime: 0 days 0:33:51.379
     
    *** WARNING: Unable to verify checksum for win32k.sys
     
    Probably caused by : intelppm.sys ( intelppm!MWaitIdle+18 )
     
    BugCheck 1E, {ffffffffc0000005, fffff8000295a214, 0, ffffffffffffffff}
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED (1e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff8000295a214, The address that the exception occurred at
    Arg3: 0000000000000000, Parameter 0 of the exception
    Arg4: ffffffffffffffff, Parameter 1 of the exception
    BUGCHECK_STR:  0x1E_c0000005_R
     
    PROCESS_NAME:  System
     
    FAILURE_BUCKET_ID:  0x1E_c0000005_R_intelppm!MWaitIdle
     
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3418
     
      BIOS Version                  1903
     
      BIOS Release Date             08/19/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Nov 20 16:46:29.302 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112014-15968-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
     
    System Uptime: 0 days 0:01:46.964
     
    Probably caused by : fltmgr.sys ( fltmgr!FltpPassThrough+1f2 )
     
    BugCheck 3B, {c0000005, fffff802217cbd29, ffffd00023e4ecd0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff802217cbd29, Address of the instruction which caused the bugcheck
    Arg3: ffffd00023e4ecd0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
     
    PROCESS_NAME:  SearchIndexer.
     
    FAILURE_BUCKET_ID:  0x3B_VRF_fltmgr!FltpPassThrough
     
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3418
     
      BIOS Version                  1903
     
      BIOS Release Date             08/19/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Nov 20 16:28:41.829 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112014-17531-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623
     
    System Uptime: 0 days 0:17:41.763
     
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
     
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     
    Probably caused by : igdkmd64.sys ( igdkmd64+1b33f4 )
     
    BugCheck 1000007E, {ffffffffc0000005, fffff80001de03f4, ffffd000228266f8, ffffd00022825f00}
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
     
    Arguments: 
    Arg1: ffffffffc0000005, The exception code that was not handled
    Arg2: fffff80001de03f4, The address that the exception occurred at
    Arg3: ffffd000228266f8, Exception Record Address
    Arg4: ffffd00022825f00, Context Record Address
    PROCESS_NAME:  System
     
    BUGCHECK_STR:  AV
     
    DEFAULT_BUCKET_ID:  NULL_DEREFERENCE
     
    FAILURE_BUCKET_ID:  AV_VRF_igdkmd64+1b33f4
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system :-
    Code:
    **************************Fri Nov 21 02:06:24.468 2014 (UTC + 5:30)**************************
    HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
    e1c64x64.sys                Fri Jun 21 03:29:00 2013 (51C37B24)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    RTKVHD64.sys                Tue Apr  8 16:20:36 2014 (5343D47C)
    rzpmgrk.sys                 Fri Apr 18 01:06:12 2014 (53502D2C)
    CMUSBDAC.sys                Mon Jul 21 11:52:22 2014 (53CCB19E)
    nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
    rzendpt.sys                 Fri Sep  5 08:52:07 2014 (54092C5F)
    rzudd.sys                   Fri Sep  5 08:52:11 2014 (54092C63)
    nvvad64v.sys                Thu Sep 25 21:09:23 2014 (5424372B)
    rzpnk.sys                   Sat Oct 18 01:08:10 2014 (54417022)
    NvStreamKms.sys             Sat Nov  1 04:34:56 2014 (54541598)
    nvlddmkm.sys                Thu Nov 13 02:21:31 2014 (5463C853)
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Thu Nov 20 16:28:41.829 2014 (UTC + 5:30)**************************
    iwdbus.sys                  Fri Mar 14 03:29:14 2014 (53222A32)
    igdkmd64.sys                Fri Sep 26 19:12:04 2014 (54256D2C)
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=e1c64x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    rzpmgrk.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
    http://www.carrona.org/drivers/driver.php?id=CMUSBDAC.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=rzpnk.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys

    The latest two dump files point towards the USB Drivers of Windows and since they are a part of Windows, chance of them being at fault is extremely less.
    I would suggest you to physically detach any Razer Devices attached to your system and then check for stability of the system. The Razer devices are known to cause BSODs in systems.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  3. #3


    Posts : 8
    Windows 8.1


    Thanks for the reply!

    I haven't gotten any bluescreens today but I uninstalled all the razer drivers and switched the mouse to another one.

    Will see how it goes.
      My System SpecsSystem Spec

  4. #4


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Soft View Post
    Thanks for the reply!

    I haven't gotten any bluescreens today but I uninstalled all the razer drivers and switched the mouse to another one.

    Will see how it goes.
    Sure thing.

    Let me know how it goes ^_^
      My System SpecsSystem Spec

  5. #5


    Posts : 8
    Windows 8.1


    There was just another bluescreen. The mouse was detached and the PC was on for about half an hour.

    Attached the file to the main post.

    Edit: aaand there was another one
    Last edited by Soft; 23 Nov 2014 at 10:51.
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Hi Soft ^_^,

    I have analysed your dump files and below has been provided an analysis of the same for informative purposes -
    Code:
    **************************Sun Nov 23 21:15:47.131 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112314-24421-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 0 days 6:07:47.129
     
    Probably caused by : ntkrnlmp.exe ( nt!_report_gsfailure+25 )
     
    BugCheck F7, {200ad82372d0d19, ad82372d0d19, ffff527dc8d2f2e6, 0}
    BugCheck Info: DRIVER_OVERRAN_STACK_BUFFER (f7)
     
    Arguments: 
    Arg1: 0200ad82372d0d19, Actual security check cookie from the stack
    Arg2: 0000ad82372d0d19, Expected security check cookie
    Arg3: ffff527dc8d2f2e6, Complement of the expected security check cookie
    Arg4: 0000000000000000, zero
    BUGCHECK_STR:  0xF7_ONE_BIT
     
    DEFAULT_BUCKET_ID:  GS_FALSE_POSITIVE_MISSING_GSFRAME
     
    PROCESS_NAME:  jp2launcher.ex
     
    FAILURE_BUCKET_ID:  0xF7_ONE_BIT_MISSING_GSFRAME_nt!_report_gsfailure
     
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3418
     
      BIOS Version                  1903
     
      BIOS Release Date             08/19/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    **************************Sun Nov 23 15:07:22.494 2014 (UTC + 5:30)**************************
    Loading Dump File [C:\SysnativeBSODApps\112314-43437-01.dmp]
     
    Windows 8 Kernel Version 9600 MP (4 procs) Free x64
     
    Built by: 9600.17328.amd64fre.winblue_r3.140827-1500
     
    System Uptime: 0 days 16:29:00.905
     
    Probably caused by : ntkrnlmp.exe ( nt!KiSwapThread+385 )
     
    BugCheck 3B, {c0000005, fffff801b930bac5, ffffd001f5ec5eb0, 0}
    BugCheck Info: SYSTEM_SERVICE_EXCEPTION (3b)
     
    Arguments: 
    Arg1: 00000000c0000005, Exception code that caused the bugcheck
    Arg2: fffff801b930bac5, Address of the instruction which caused the bugcheck
    Arg3: ffffd001f5ec5eb0, Address of the context record for the exception that caused the bugcheck
    Arg4: 0000000000000000, zero.
    BUGCHECK_STR:  0x3B
     
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
     
    PROCESS_NAME:  chrome.exe
     
    FAILURE_BUCKET_ID:  0x3B_nt!KiSwapThread
     
    CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
     
    MaxSpeed:     3400
     
    CurrentSpeed: 3418
     
      BIOS Version                  1903
     
      BIOS Release Date             08/19/2013
     
      Manufacturer                  System manufacturer
     
      Product Name                  System Product Name
     
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Below is a list of 3rd party drivers present on your system -
    Code:
    **************************Sun Nov 23 21:15:47.131 2014 (UTC + 5:30)**************************
    HECIx64.sys                 Tue Jul  3 03:44:58 2012 (4FF21D62)
    e1c64x64.sys                Fri Jun 21 03:29:00 2013 (51C37B24)
    intelppm.sys                Thu Aug 22 14:16:35 2013 (5215CFEB)
    dump_storahci.sys           Thu Aug 22 17:10:39 2013 (5215F8B7)
    xusb22.sys                  Tue Mar 18 13:48:41 2014 (53280161)
    RTKVHD64.sys                Tue Apr  8 16:20:36 2014 (5343D47C)
    CMUSBDAC.sys                Mon Jul 21 11:52:22 2014 (53CCB19E)
    nvhda64v.sys                Mon Jul 21 19:47:53 2014 (53CD2111)
    nvvad64v.sys                Thu Sep 25 21:09:23 2014 (5424372B)
    NvStreamKms.sys             Sat Nov  1 04:34:56 2014 (54541598)
    nvlddmkm.sys                Thu Nov 13 02:21:31 2014 (5463C853)
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=e1c64x64.sys
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=xusb22.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=CMUSBDAC.sys
    http://www.carrona.org/drivers/driver.php?id=nvhda64v.sys
    http://www.carrona.org/drivers/driver.php?id=nvvad64v.sys
    http://www.carrona.org/drivers/driver.php?id=NvStreamKms.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

    Kindly disable the NVIDIA Streaming Service since it is known to cause BSODs. Follow the below steps to disable it -
    1. Open up the Run prompt by pressing Windows (Start Button) + R.
    2. Once the RUN prompt opens up, type in "services.msc" and press enter.
    3. The Service Control Center would open up in a short while. Once this is opened, located the NVIDIA Streaming Service.
    4. Right click on the service and click on PROPERTIES.
    5. Now, the properties dialog box would open up. Press STOP button.
    6. Once it is stopped, under the Startup Type drop down, select DISABLED.
    7. Hit OK and then restart the system.


    If the problem is still not solved, kindly turn on Driver Verifier according to the following guide and make sure that you let it crash for few times before uploading a freshly generated SF Diagnostic ZIP File -
    Driver Verifier - Enable and Disable - Windows 7 Help Forums

    Let me know how it goes ^_^

    Pranav
      My System SpecsSystem Spec

  7. #7


    Posts : 8
    Windows 8.1


    Thank you for responding!

    The NVIDIA Streamer service was already stopped for some reason, but I set the startup type to disabled.

    Oddly, today has been a BSOD free day.
      My System SpecsSystem Spec

  8. #8


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Soft View Post
    Thank you for responding!

    The NVIDIA Streamer service was already stopped for some reason, but I set the startup type to disabled.

    Oddly, today has been a BSOD free day.
    In case of any further BSOD, kindly upload a freshly generated SF Diagnostic ZIP File so that it could be analysed ^_^
      My System SpecsSystem Spec

  9. #9


    Posts : 8
    Windows 8.1


    Removing the nvidia streaming service did not seem to help. I turned on driver verifier and let it crash a few times, some of which oddly didn't cause a bluescreen but a couple of times the screen froze and I was only able to move the mouse.

    One of the minidumps suggested the fault was in the nvidia driver, which I think is unlikely since I have already reinstalled the most recent drivers. I've also tried to run my PC with the integrated intel graphics which also caused bluescreens the same way.

    I added the sf diagnostic tool zip file to the starting post.
      My System SpecsSystem Spec

  10. #10


    India
    Posts : 2,097
    Windows 8.1 Industry Pro B-)


    Quote Originally Posted by Soft View Post
    Removing the nvidia streaming service did not seem to help. I turned on driver verifier and let it crash a few times, some of which oddly didn't cause a bluescreen but a couple of times the screen froze and I was only able to move the mouse.

    One of the minidumps suggested the fault was in the nvidia driver, which I think is unlikely since I have already reinstalled the most recent drivers. I've also tried to run my PC with the integrated intel graphics which also caused bluescreens the same way.

    I added the sf diagnostic tool zip file to the starting post.
    Kindly attach the ZIP file with your latest post as it becomes confusing in identifying which dumps have already been analysed

    Kindly perform the Hardware Diagnostics (Thanks usasma) below -
    Hardware Diagnostics

    Let me know how it goes ^_^
      My System SpecsSystem Spec

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