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System Thread Exception Not Handled dxgmms1.sys

  1. #1


    Posts : 23
    Windows 8.1

    System Thread Exception Not Handled dxgmms1.sys


    I was playing Dragon Age Inquisition and got 2 BSOD's within the same day. The error came up as "System Thread Exception Not Handled dxgmms1.sys".

    Log included in the attachment.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Please remove Asus bloatware from your system as it is known to cause BSOD:
    Code:
    AsUpIO.sys Tue Aug 3 04:47:59 2010 (4C57835F)  
    ASUS hardware monitoring software related 
    http://www.carrona.org/drivers/driver.php?id=AsUpIO.sys 
    
    AsIO.sys Wed Aug 22 11:54:47 2012  (5034AC67) 
    Asus PCProbe Utility 
    http://www.carrona.org/drivers/driver.php?id=AsIO.sys 
    
    klpd.sys Fri Apr 12 13:34:45 2013  (5167F155) 
    Kaspersky antivirus driver 
    http://www.carrona.org/drivers/driver.php?id=klpd.sys 
    
    bcmwl63a.sys Sat Jun 1 06:59:47 2013  (51A97FC3) 
    Broadcom 802.11 Network Adapter wireless driver 
    http://www.carrona.org/drivers/driver.php?id=bcmwl63a.sys 
    
    CMHDAudioV64.sys Wed Jul 17  09:00:56 2013 (51E64128) 
    
    CMHDAudioV64.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    bcbtums.sys Wed Aug 7 17:11:22 2013  (5202639A) 
    Broadcom Bluetooth Firmware Download Filter driver from Broadcom  Corporation. 
    http://www.carrona.org/drivers/driver.php?id=bcbtums.sys 
    
    klmouflt.sys Thu Aug 8 15:09:08  2013 (52039874) 
    KLMOUFLT Mouse Device Filter [fre_wlh_x86] (Kaspersky)  
    http://www.carrona.org/drivers/driver.php?id=klmouflt.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    kl1.sys Thu Feb 20 09:58:38  2014 (5305C3BE) 
    Kaspersky Unified Driver 
    http://www.carrona.org/drivers/driver.php?id=kl1.sys 
    
    klim6.sys Tue Feb 25 10:08:42 2014  (530C5D9A) 
    Kaspersky Lab Intermediate Network Driver 
    http://www.carrona.org/drivers/driver.php?id=klim6.sys 
    
    TeeDriverx64.sys Thu Mar 13 19:21:52  2014 (5321F740) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    e1d64x64.sys Fri Mar 14  19:10:25 2014 (53234611) 
    Intel(R) Gigabit Adapter NDIS 6.x driver 
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys 
    
    klwfp.sys Wed Mar 19 14:00:11  2014 (532994DB) 
    
    klwfp.sys  - this driver hasn't been added to the DRT as of this run. Please search  Google/Bing for the driver if additional information is needed.  
    
    kneps.sys Wed Mar 26 14:04:31 2014 (5332D05F) 
    Kaspersky KNEPS Power  driver 
    http://www.carrona.org/drivers/driver.php?id=kneps.sys 
    
    klkbdflt.sys Fri Mar 28 14:50:45  2014 (53357E35) 
    Kaspersky KLKBDFLT Keyboard Device Filter 
    http://www.carrona.org/drivers/driver.php?id=klkbdflt.sys 
    
    klhk.sys Thu Apr 10 15:24:25 2014  (53469B89) 
    Kaspersky™ Anti-Virus ฎ Driver 
    http://www.carrona.org/drivers/driver.php?id=klhk.sys 
    
    klflt.sys Wed Sep 3 15:33:04 2014  (54071890) 
    Kaspersky driver - unable to locate a name for it. 
    http://www.carrona.org/drivers/driver.php?id=klflt.sys 
    
    klif.sys Fri Sep 26 15:17:10 2014  (54256756) 
    Klif Mini-Filter fre_wnet_x86 (Kaspersky) 
    http://www.carrona.org/drivers/driver.php?id=klif.sys 
    
    nvlddmkm.sys Wed Nov 12 21:51:31 2014  (5463C853) 
    nVidia Video drivers 
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys 
    
    
    
    Debug session time: Fri  Nov 21 01:57:11.666 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\112014-4187-01.dmp] 
    Built by:  9600.17415.amd64fre.winblue_r4.141028-1500 
    System Uptime: 0 days 2:23:17.313  
    Probably caused by : dxgmms1.sys (  dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation+ce ) 
    BugCheck  1000007E, {ffffffffc0000005, fffff8013d88b42e, ffffd001919112f8,  ffffd00191910b00} 
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
    Bugcheck code 1000007E 
    Arguments: 
    Arg1:  ffffffffc0000005, The exception code that was not handled 
    Arg2:  fffff8013d88b42e, The address that the exception occurred at 
    Arg3:  ffffd001919112f8, Exception Record Address 
    Arg4: ffffd00191910b00, Context  Record Address 
    PROCESS_NAME: System 
    BUGCHECK_STR: AV  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForPreparation 
    MaxSpeed: 3500  
    CurrentSpeed: 3500 
    BiosVersion = 1603 
    BiosReleaseDate = 08/15/2014  
    SystemManufacturer = ASUS 
    SystemProductName = All Series  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Thu Nov 20 23:24:00.506 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\112014-4437-01.dmp] 
    Built by:  9600.17415.amd64fre.winblue_r4.141028-1500 
    System Uptime: 0 days 0:54:07.151  
    Probably caused by : dxgmms1.sys ( dxgmms1!VidMmInterface+1447c )  
    BugCheck 1000007E, {ffffffffc0000005, fffff800e2a5d38c, ffffd0016bd512f8,  ffffd0016bd50b00} 
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
    Bugcheck code 1000007E 
    Arguments: 
    Arg1:  ffffffffc0000005, The exception code that was not handled 
    Arg2:  fffff800e2a5d38c, The address that the exception occurred at 
    Arg3:  ffffd0016bd512f8, Exception Record Address 
    Arg4: ffffd0016bd50b00, Context  Record Address 
    PROCESS_NAME: System 
    BUGCHECK_STR: AV  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID:  AV_dxgmms1!VidMmInterface 
    MaxSpeed: 3500 
    CurrentSpeed: 3500  
    BiosVersion = 1603 
    BiosReleaseDate = 08/15/2014 
    SystemManufacturer =  ASUS 
    SystemProductName = All Series  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    Debug session time: Sat Nov 15 07:34:37.824 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\111514-4250-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 9:09:16.469  
    *** WARNING: Unable to verify timestamp for cdd.dll 
    *** ERROR: Module  load completed but symbols could not be loaded for cdd.dll 
    Probably caused  by : dxgmms1.sys ( dxgmms1!VIDMM_LINEAR_POOL::MarkBlockForEviction+19 )  
    BugCheck 1000007E, {ffffffffc0000005, fffff8004e6d9d75, ffffd0002387e168,  ffffd0002387d970} 
    BugCheck Info: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M  (1000007e) 
    Bugcheck code 1000007E 
    Arguments: 
    Arg1:  ffffffffc0000005, The exception code that was not handled 
    Arg2:  fffff8004e6d9d75, The address that the exception occurred at 
    Arg3:  ffffd0002387e168, Exception Record Address 
    Arg4: ffffd0002387d970, Context  Record Address 
    PROCESS_NAME: csrss.exe 
    BUGCHECK_STR: AV  
    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID:  AV_dxgmms1!VIDMM_LINEAR_POOL::MarkBlockForEviction 
    MaxSpeed: 3500  
    CurrentSpeed: 3500 
    BiosVersion = 1603 
    BiosReleaseDate = 08/15/2014  
    SystemManufacturer = ASUS 
    SystemProductName = All Series  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2014 Nov 21 06:30:10 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 21 06:30:10 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 21 06:30:10 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 23
    Windows 8.1


    Would I be able to find these Asus bloatware by the typical program list in control panel or do I have to dig deeper? When I refreshed my computer I only installed basic chipset drivers from Asus. The only Asus software I know I installed were for the USB: ASMedia_U3_FW_update, and Asus EZ Updater (which I uninstalled afterwards). Unless Windows updates snuck some Asus software in?


    Any sure fire way to check what software exactly "AsUpIO.sys" is? As the link to Carrona just brings me to their product download selection.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    Search your PC for Asus software and remove it.
      My System SpecsSystem Spec

System Thread Exception Not Handled dxgmms1.sys
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