Windows 8 and 8.1 Forums


BSOD randomly when playing games .. (igdkmd64.sys)

  1. #1


    Posts : 2
    Windows 8.1

    BSOD randomly when playing games .. (igdkmd64.sys)


    Hello,


    I just bought this new laptop and I've been having the BSOD randomly when playing games. Most of the time I manage to play with no problem but sometimes it crashes in the first 2 mins of playing. Chances of this happening after waking from sleep is higher.


    Not sure if this is related to the same issue but I'm gonna mention it anyways. When waking up from sleep 'sometimes' laptop becomes laggy also opened windows and the desktop can't be active meaning every time I click on them to activate, it inactivates itself immediately. I have to log off and log on back again.


    What I did:
    I updated Nvidia driver from Dell.com. File downloaded: 9530_Video_Driver_1M2M4_WN_9.18.13.3235_A03.EXE
    Problem still persists so I updated to the latest version from NVIDIA DRIVERS GeForce Game Ready Driver WHQL
    Unfortunately problem still persists.
    I uninstalled wireless drivers and restarted to let Windows reinstall them. This worked for someone here. It did work for me for 2 days but now I got the BSOD again.

    Note:
    Whenever I get the BSOD and laptop restarts and I start playing the game again, the wireless disconnects then reconnects after 1 min. This happens only once after I get the BSOD.



    I don't know what else I could do at this point.


    Any help?

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Please try enabling: Driver Verifier Settings and wait for another crash to happen, then upload it.
    Driver Reference Table - igdkmd64.sys Update your Intel Graphics driver first, and see if that makes any difference.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    I have updated Intel Graphics drivers and since then I haven't had any BSOD issues. Thanks a million!
      My System SpecsSystem Spec

BSOD randomly when playing games .. (igdkmd64.sys)
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