BSOD with 2 USB web cameras

aggeliki

New Member
Messages
4
Hi,
I bought two TURBO-X SD400 web cameras that work fine in my windows 8.1 laptop(for my stereo vision project), but when I unplug the second one I get an BSOD with BAD_POOL_CALLER. I have installed the drivers from the cd given,updated the drivers of my graphics card (Intel Graphics 3000) and I have followed the steps below:
[FONT=tahoma,arial,helvetica,sans-serif]"Control Panel > System and Security > System > Device Manager
- Drop down the category "Sound Video and Game Controllers"
- Right-click your webcam's mic listing and select Update Driver
- Choose Browse My Computer and the Let Me Pick option[/FONT] [FONT=tahoma,arial,helvetica,sans-serif]- Select USB Audio Device from the list and click Next[/FONT]"

Can you help me stop having this problem?
Thanx!
 

My Computer

System One

  • OS
    windows 8.1

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Thank you for your reply, here are my minidump files by the way you suggest, although it seems to me like an empty zip file.
 

My Computer

System One

  • OS
    windows 8.1
Unfortunately there's nothing in the upload.
Please rerun the data collection app and check to make sure that it has the needed info before uploading it.
If not, then try these 3 things (these are the data that I need the most from the reports):
Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2

MSINFO32:
Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).

If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "msinfo32 /nfo %USERPROFILE%\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back. Then zip up the .nfo file and upload/attach the .zip file with your next post.

systeminfo:
Please open an elevated (Run as administrator) Command Prompt and type (or copy/paste) "systeminfo.exe >%USERPROFILE%\Desktop\systeminfo.txt" (without the quotes) and press Enter. Then navigate to Desktop to retrieve the syteminfo.txt file. If you have difficulties with making this work, please post back. Then zip up the .txt file and upload/attach the .zip file with your next post.
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
Your UEFI/BIOS dates from 2012. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the UEFI/BIOS is a very unforgiving process - and one mistake can physically damage your motherboard. If possible, use the "inside Windows" flash mechanism (if your OEM provides one) - that is much more forgiving than the traditional (floppy drive) flash method.

Daemon Tools (and Alcohol % software) are known to cause BSOD's on some Windows systems (mostly due to the sptd.sys driver, although I have seen dtsoftbus01.sys blamed on several occasions).
Please un-install the program, then use the following free tool to ensure that the troublesome sptd.sys driver is removed from your system (pick the 32 or 64 bit system depending on your system's configuration): New link (15 Aug 2012): DuplexSecure - Downloads (pick the appropriate version for your system and select "Un-install" when you run it).
Alternate link: Disk-Tools.com
Manual procedure here: Registry and SPTD problems | DAEMON Pro Help

Many Live Kernel Event errors in the WER section of MSINFO32. Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here: Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows 8.1, Windows 8, Windows Server 2012 R2, Windows Server 2012, Windows 7, or Windows Server 2008 R2

While waiting for a reply, please monitor your temps with this free utility: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting

Many USB camera issues also, but we'll see how things present themselves in the memory dump analysis.

Back on Oct 4 there was a BSOD due to STREAM.sys - the rest of the memory dumps (since then) are due to usbcamcl.sys
The usbcamcl.sys driver dates from 2011, so it may be that it's not compatible w/Win8.1
I would suggest getting a new version of the driver from the manufacturer's website.

I tried to research the driver on the web.
It appears that it's made by Ark Pioneer Microelectronics
Here's a website: ????????,GPS??????,??,GPS????,????
I cannot find drivers there, so I suspect that they only support the companies who sell the product
I would check there.
If there are no updated drivers, then I'd remove that webcam and uninstall it's drivers in order to test for BSOD's (there is also a possibility that the camera is broken)
The same thing goes for the outdated Ark Pioneer drivers listed below:

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

usbDecode.SYS Sun Jan 11 21:28:14 2009 (496AAABE)
usb camera (signed by Ark Pioneer Microelectronics (Shenzhen) Co., Ltd
usbDecode.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

FaceDll.SYS Tue Apr 7 23:28:50 2009 (49DC19F2)
ark (signed by Ark Pioneer Microelectronics (Shenzhen) Co., Ltd.)
FaceDll.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

PictureDll.SYS Tue Mar 8 00:26:08 2011 (4D75BDF0)
ark (signed by Ark Pioneer Microelectronics (Shenzhen) Co., Ltd.)
PictureDll.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

point64.sys Wed May 18 04:07:20 2011 (4DD37E38)
Microsoft IntelliPoint Filter Driver
http://www.carrona.org/drivers/driver.php?id=point64.sys

usbcamcl.sys Sun Nov 27 20:21:01 2011 (4ED2E1FD)
usb camera (signed by Ark Pioneer Microelectronics (Shenzhen) Co., Ltd.)
usbcamcl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.

CLVirtualDrive.sys Mon Dec 26 08:26:47 2011 (4EF87617)
CyberLink Virtual Device Driver
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Nov 20 09:37:02.997 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\112014-68890-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17415.amd64fre.winblue_r4.141028-1500
System Uptime:[B]0 days 0:14:04.900[/B]
*** WARNING: Unable to verify timestamp for usbcamcl.sys
*** ERROR: Module load completed but symbols could not be loaded for usbcamcl.sys
Probably caused by :[B]usbcamcl.sys ( usbcamcl+912 )[/B]
BugCheck [B]C2, {7, 1200, 730067, ffffe000fcc83a30}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001200, (reserved)
Arg3: 0000000000730067, Memory contents of the pool block
Arg4: ffffe000fcc83a30, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_Free
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc2_7_Free_usbcamcl+912[/B]
CPUID:        "Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  F.22
  BIOS Release Date             09/05/2012
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq CQ58 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov 17 20:03:57.512 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\111814-63656-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17328.amd64fre.winblue_r3.140827-1500
System Uptime:[B]4 days 8:24:16.405[/B]
*** WARNING: Unable to verify timestamp for usbcamcl.sys
*** ERROR: Module load completed but symbols could not be loaded for usbcamcl.sys
*** WARNING: Unable to verify timestamp for STREAM.SYS
*** ERROR: Module load completed but symbols could not be loaded for STREAM.SYS
Probably caused by :[B]usbcamcl.sys ( usbcamcl+912 )[/B]
BugCheck [B]C2, {7, 1200, 5e000d, ffffe00107c95a30}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001200, (reserved)
Arg3: 00000000005e000d, Memory contents of the pool block
Arg4: ffffe00107c95a30, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_Wdm 
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc2_7_Wdm__usbcamcl+912[/B]
CPUID:        "Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  F.22
  BIOS Release Date             09/05/2012
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq CQ58 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov  9 13:59:31.340 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110914-47500-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 5:34:31.283[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbcamcl.sys
Probably caused by :[B]usbcamcl.sys ( usbcamcl+912 )[/B]
BugCheck [B]C2, {7, 1200, 640000, ffffe0009c8d5010}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001200, (reserved)
Arg3: 0000000000640000, Memory contents of the pool block
Arg4: ffffe0009c8d5010, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_WhiU
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc2_7_WhiU_usbcamcl+912[/B]
CPUID:        "Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  F.22
  BIOS Release Date             09/05/2012
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq CQ58 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Nov  2 16:43:34.278 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\110214-34921-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 1:10:27.428[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbcamcl.sys
Probably caused by :[B]usbcamcl.sys ( usbcamcl+912 )[/B]
BugCheck [B]C2, {7, 1200, 82000c, ffffe001267077f0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001200, (reserved)
Arg3: 000000000082000c, Memory contents of the pool block
Arg4: ffffe001267077f0, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_Wdm 
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc2_7_Wdm__usbcamcl+912[/B]
CPUID:        "Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  F.22
  BIOS Release Date             09/05/2012
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq CQ58 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct  5 09:58:19.828 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100514-45640-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 3:12:22.328[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbcamcl.sys
Probably caused by :[B]usbcamcl.sys ( usbcamcl+912 )[/B]
BugCheck [B]C2, {7, 1200, 45e0002, ffffe00100aa2a30}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001200, (reserved)
Arg3: 00000000045e0002, Memory contents of the pool block
Arg4: ffffe00100aa2a30, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_Free
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc2_7_Free_usbcamcl+912[/B]
CPUID:        "Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  F.22
  BIOS Release Date             09/05/2012
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq CQ58 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct  5 06:45:11.852 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100514-61687-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 21:09:24.749[/B]
*** ERROR: Module load completed but symbols could not be loaded for usbcamcl.sys
Probably caused by :[B]usbcamcl.sys ( usbcamcl+912 )[/B]
BugCheck [B]C2, {7, 1200, 45e003a, ffffe001a0bf33b0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x000000C2]BAD_POOL_CALLER (c2)[/url]
Arguments: 
Arg1: 0000000000000007, Attempt to free pool which was already freed
Arg2: 0000000000001200, (reserved)
Arg3: 00000000045e003a, Memory contents of the pool block
Arg4: ffffe001a0bf33b0, Address of the block of pool being deallocated
BUGCHECK_STR:  0xc2_7_WhiU
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0xc2_7_WhiU_usbcamcl+912[/B]
CPUID:        "Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  F.22
  BIOS Release Date             09/05/2012
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq CQ58 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sat Oct  4 09:35:13.476 2014 (UTC - 5:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\100414-72296-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: [B]9600[/B].17238.amd64fre.winblue_gdr.140723-2018
System Uptime:[B]0 days 0:03:01.377[/B]
*** WARNING: Unable to verify timestamp for STREAM.SYS
*** ERROR: Module load completed but symbols could not be loaded for STREAM.SYS
Probably caused by :[B]ks.sys ( ks!KspPinPropertyHandler+158 )[/B]
BugCheck [B]3B, {c0000005, fffff801165987dc, ffffd00078a9db20, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000003B]SYSTEM_SERVICE_EXCEPTION (3b)[/url]
Arguments: 
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff801165987dc, Address of the instruction which caused the bugcheck
Arg3: ffffd00078a9db20, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
BUGCHECK_STR:  0x3B
DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
PROCESS_NAME:  Camera Capture
FAILURE_BUCKET_ID: [B]0x3B_ks!KspPinPropertyHandler[/B]
CPUID:        "Intel(R) Core(TM) i3-2328M CPU @ 2.20GHz"
MaxSpeed:     2200
CurrentSpeed: [B]2195[/B]
  BIOS Version                  F.22
  BIOS Release Date             09/05/2012
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq CQ58 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Nov 20 09:37:02.997 2014 (UTC - 5:00)**************************
[COLOR=RED][B]usbDecode.SYS                Sun Jan 11 21:28:14 2009 (496AAABE)[/B][/COLOR]
[COLOR=RED][B]FaceDll.SYS                  Tue Apr  7 23:28:50 2009 (49DC19F2)[/B][/COLOR]
[COLOR=RED][B]PictureDll.SYS               Tue Mar  8 00:26:08 2011 (4D75BDF0)[/B][/COLOR]
[COLOR=RED][B]point64.sys                  Wed May 18 04:07:20 2011 (4DD37E38)[/B][/COLOR]
[COLOR=RED][B]usbcamcl.sys                 Sun Nov 27 20:21:01 2011 (4ED2E1FD)[/B][/COLOR]
[COLOR=RED][B]CLVirtualDrive.sys           Mon Dec 26 08:26:47 2011 (4EF87617)[/B][/COLOR]
[COLOR=RED][B]dtsoftbus01.sys              Fri Jan 13 08:45:46 2012 (4F10358A)[/B][/COLOR]
RTKVHD64.sys                 Tue Jun 19 04:50:56 2012 (4FE03D70)
IntcDAud.sys                 Tue Jun 19 10:40:51 2012 (4FE08F73)
HECIx64.sys                  Mon Jul  2 18:14:58 2012 (4FF21D62)
Rt630x64.sys                 Mon Jul 30 12:03:12 2012 (5016B040)
WirelessButtonDriver64.sys   Wed Aug 29 23:11:29 2012 (503ED9E1)
iaStorA.sys                  Sat Sep  1 21:01:24 2012 (5042AFE4)
dump_iaStorA.sys             Sat Sep  1 21:01:24 2012 (5042AFE4)
avgfwd6a.sys                 Tue Sep  4 04:31:15 2012 (5045BC53)
SynTP.sys                    Tue Apr 23 20:34:23 2013 (5177288F)
Smb_driver_Intel.sys         Tue Apr 23 20:36:19 2013 (51772903)
avgmfx64.sys                 Sun Jun 30 19:28:29 2013 (51D0BF1D)
avgloga.sys                  Fri Jul 19 19:33:16 2013 (51E9CCBC)
avgidsha.sys                 Fri Jul 19 19:33:32 2013 (51E9CCCC)
intelppm.sys                 Thu Aug 22 04:46:35 2013 (5215CFEB)
avgrkx64.sys                 Tue Oct 22 18:47:06 2013 (5267006A)
igdkmd64.sys                 Thu Oct 31 14:28:01 2013 (5272A131)
avgidsdrivera.sys            Sun Nov 24 19:32:07 2013 (52929A87)
netr28x.sys                  Tue Nov 26 03:32:39 2013 (52945CA7)
avgldx64.sys                 Mon Nov  3 18:16:07 2014 (54580CB7)
avgwfpa.sys                  Mon Nov  3 18:16:52 2014 (54580CE4)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Mon Nov 17 20:03:57.512 2014 (UTC - 5:00)**************************
avgwfpa.sys                  Wed Jul 17 19:45:08 2013 (51E72C84)
avgldx64.sys                 Fri Jul 19 19:33:11 2013 (51E9CCB7)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Sun Oct  5 06:45:11.852 2014 (UTC - 5:00)**************************
RtsP2Stor.sys                Tue Jul  3 02:00:43 2012 (4FF28A8B)
[/font]
usbDecode.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
FaceDll.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
PictureDll.SYS - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=point64.sys
usbcamcl.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
http://www.carrona.org/drivers/driver.php?id=CLVirtualDrive.sys
http://www.carrona.org/drivers/driver.php?id=dtsoftbus01.sys
http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys
http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
http://www.carrona.org/drivers/driver.php?id=WirelessButtonDriver64.sys
http://www.carrona.org/drivers/driver.php?id=iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=dump_iaStorA.sys
http://www.carrona.org/drivers/driver.php?id=avgfwd6a.sys
http://www.carrona.org/drivers/driver.php?id=SynTP.sys
http://www.carrona.org/drivers/driver.php?id=Smb_driver_Intel.sys
http://www.carrona.org/drivers/driver.php?id=avgmfx64.sys
http://www.carrona.org/drivers/driver.php?id=avgloga.sys
http://www.carrona.org/drivers/driver.php?id=avgidsha.sys
http://www.carrona.org/drivers/driver.php?id=intelppm.sys
http://www.carrona.org/drivers/driver.php?id=avgrkx64.sys
http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
http://www.carrona.org/drivers/driver.php?id=avgidsdrivera.sys
http://www.carrona.org/drivers/driver.php?id=netr28x.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
http://www.carrona.org/drivers/driver.php?id=avgwfpa.sys
http://www.carrona.org/drivers/driver.php?id=avgldx64.sys
http://www.carrona.org/drivers/driver.php?id=RtsP2Stor.sys
 

My Computer

System One

  • OS
    Win8.1Pro - Finally!!!
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung/NP780
    CPU
    Came with the laptop (i7 of some sort)
    Motherboard
    Pretty sure that it has one, but haven't checked inside the case!
    Memory
    upgraded to 12 gB from 8 gB
    Graphics Card(s)
    has switchable - Intel/ATI - Used wrong drivers, now ATI card is inop :( Will have to fix it soon!
    Sound Card
    I'm nearly deaf, so this isn't used often
    Monitor(s) Displays
    Touchscreen on laptop/32" Toshiba on HDMI (laid the Sharp TV on a mouse and cracked the screen!)
    Screen Resolution
    800x600
    Hard Drives
    One Samsung 1tB drive - 5400 rpm. Gonna switch to a 7200/10000 rpm or an SSD (if I can find $500 for a 1tB SSD!)
    - Switched to 500 gB Samsung 840 series SSD - WOW!!!
    PSU
    Why do we ask this for laptops?
    Case
    Silver with a neat Samsung logo
    Cooling
    sub-par, gotta get around to working on it soon Worked on it - still sub-par! :(
    Keyboard
    Microsoft Natural - the same one I've used since it orignally came out around 1995
    Mouse
    no Mouse - Trackball!!!!
    Internet Speed
    too slow when I'm waiting for a download to finish
    Browser
    Yes, I use this (Firefox mostly, w/IE next most)
    Antivirus
    Windows Defender and Windows Firewall
    Other Info
    I'm handsome and a snappy dresser :0)
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