Windows 8 and 8.1 Forums


Random (?) BSODs after Hardware change

  1. #1


    Posts : 5
    Windows 8.1 Pro

    Random (?) BSODs after Hardware change


    Hello guys,
    I have a little problem.
    I got new hardware:
    Mainboard: Gigabyte GA-H97-D3H
    CPU: Intel Xeon E3-1231 v3
    Graphic Card: Sapphire Radeon R9 290 Tri-X OC
    I first installed Windows 7 and had these problems, then I installed Windows 8.1 and still had them.
    Random (?) BSODs and freezes. I am sure, that this is caused by hardware failure. I already tested my memory with Memtest86+ and had a huge amount of errors, but after checking if everything sits right on the mainboard they were gone on a second test, but I still think that this could be the cause of the problem (not the memory itself, more the sockets, since I had no problems with my old hardware). I will start another test later. I am clueless, that's why I am asking you. What is causing these problems?
    Thank you very much, I really appreciate your help! (And sorry for bad english, since it's not my first language).
    EDIT: I've installed every driver, the device manager does not show any undetected devices and right now I am installing every update (but this didn't helped on Win 7).
    Last edited by masterP; 18 Nov 2014 at 19:51.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Please perform Hardware Diagnostics. Hardware Diagnostics I also see that there are memory errors(or RAM slot errors on the MBO itself). There is also a problem with Canonical Display Driver and win32k.sys. Run SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums It is advisable to reinstall Windows after replacing MBO to avoid any problems that might arise, but hold off on that for now. Perform all the test I listed and report back.
    Code:
    e1i63x64.sys Wed Mar 20 08:37:29 2013 (51496739) 
    Intel(R) Gigabit  Adapter 
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys 
    
    cmudaxp.sys Mon Jul 22 03:24:04  2013 (51EC89B4) 
    C-Media Audio Interface Driver (WDM) by C-Media [br] ASUS  Xonar DG Audio Interface driver [br] HTO CLARO Audio Interface Driver 
    http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    TeeDriverx64.sys Wed May 14  22:22:24 2014 (5373D080) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    AMDACPKSL.SYS Sun Jun 22  04:31:43 2014 (53A6400F) 
    included in the AMD/ATI Catalyst WDM drivers  package 
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS 
    
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    VBoxAswDrv.sys Thu Oct 16  04:39:11 2014 (543F2FCF) 
    
    VBoxAswDrv.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    aswRvrt.sys Tue Oct 21 12:50:27 2014  (54463A73) 
    Avast! Revert driver[br](Likely a boot driver) 
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys 
    
    aswVmm.sys Tue Oct 21 12:50:40  2014 (54463A80) 
    avast! VM Monitor driver 
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys 
    
    aswRdr2.sys Tue Oct 21 12:50:55  2014 (54463A8F) 
    avast! TDI Redirect Driver 
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys 
    
    aswHwid.sys Tue Oct 21 12:52:08  2014 (54463AD8) 
    avast! HWID driver 
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys 
    
    aswSP.sys Tue Oct 21 13:06:22 2014  (54463E2E) 
    avast! Self Protection Driver 
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys 
    
    aswStm.sys Tue Oct 21 13:07:21 2014  (54463E69) 
    avast! Antivirus Stream Filter driver 
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys 
    
    aswMonFlt.sys Thu Oct 23 17:50:04  2014 (544923AC) 
    avast! File System Minifilter Driver 
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys 
    
    aswSnx.sys Thu Oct 23 17:52:11  2014 (5449242B) 
    avast! Virtualization Driver 
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys 
    
    atikmpag.sys Mon Nov 17 18:54:12  2014 (546A3644) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    amdacpksd.sys Mon Nov 17 19:46:35  2014 (546A428B) 
    AMD ACP Kernel Service Driver (KSD) - I suspect it's a part  of the AMD chipset drivers as my system doesn't have it (and I have an Intel  chipset with an ATI video card). Just in case 
    http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys 
    
    atikmdag.sys Mon Nov 17 20:01:21  2014 (546A4601) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    
    
    Debug session time: Tue  Nov 18 23:07:09.719 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\111814-22093-01.dmp] 
    Built by:  9600.17031.amd64fre.winblue_gdr.140221-1952 
    System Uptime: 0 days  0:27:42.402 
    *** WARNING: Unable to verify timestamp for cdd.dll 
    ***  ERROR: Module load completed but symbols could not be loaded for cdd.dll 
    ***  WARNING: Unable to verify timestamp for win32k.sys 
    *** ERROR: Module load  completed but symbols could not be loaded for win32k.sys 
    Probably caused by  : memory_corruption 
    BugCheck A, {11020, 2, 0, fffff800664aba1c} 
    BugCheck  Info: IRQL_NOT_LESS_OR_EQUAL  (a) 
    Bugcheck code 0000000A 
    Arguments: 
    Arg1: 0000000000011020,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  bitfield : 
    bit 0 : value 0 = read operation, 1 = write operation 
    bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
    Arg4: fffff800664aba1c, address which  referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: CODE_CORRUPTION  
    PROCESS_NAME: CivilizationBE 
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE  
    MaxSpeed: 3400 
    CurrentSpeed: 3400 
    BiosVersion = F3  
    BiosReleaseDate = 04/25/2014 
    SystemManufacturer = Gigabyte Technology  Co., Ltd. 
    SystemProductName = H97-D3H  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Nov 18 19:34:43.979 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\111814-29046-01.dmp] 
    ***  WARNING: Unable to verify timestamp for ntoskrnl.exe 
    *** ERROR: Module load  completed but symbols could not be loaded for ntoskrnl.exe 
    Built by:  9600.17031.amd64fre.winblue_gdr.140221-1952 
    System Uptime: 0 days  0:43:10.663 
    Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonCleanup+25e0 )  
    BugCheck 24, {b500190637, ffffd000243d58e8, ffffd000243d50f0,  fffff801296eca80} 
    BugCheck Info: NTFS_FILE_SYSTEM (24)  
    Bugcheck code 00000024 
    Arguments: 
    Arg1: 000000b500190637 
    Arg2:  ffffd000243d58e8 
    Arg3: ffffd000243d50f0 
    Arg4: fffff801296eca80  
    PROCESS_NAME: explorer.exe 
    BUGCHECK_STR: 0x24 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID: 0x24_Ntfs!NtfsCommonCleanup  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Nov 19 09:26:41 AM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 19 09:26:41 AM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 19 09:26:41 AM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1 Pro


    First of all, thanks!
    I had no problems while running FurMark but while running Prime. I had another BSOD and after the restart immediately tested the Memory with Memtest86+ and almost instantly had errors. The Win 8.1 install is fresh, I installed it yesterday.
    EDIT: I made another test with Prime and FurMark: The workers are stopping after short time and my AMD Graphics Driver crashes, then Windows crashed without a Bluescreen.
    Last edited by masterP; 19 Nov 2014 at 10:00.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,480
    Windows 10 Pro x64


    There is a lot going on here. Replace your RAM, run SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums and update Intel drivers: Driver Reference Table - intelppm.sys

    Code:
    ALSysIO64.sys Tue Mar 5 22:50:34 2013 (513668AA) 
    Core Temp - CPU  temperature monitor 
    http://www.carrona.org/drivers/driver.php?id=ALSysIO64.sys 
    
    e1i63x64.sys Wed Mar 20 08:37:29  2013 (51496739) 
    Intel(R) Gigabit Adapter 
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys 
    
    cmudaxp.sys Mon Jul 22 03:24:04  2013 (51EC89B4) 
    C-Media Audio Interface Driver (WDM) by C-Media [br] ASUS  Xonar DG Audio Interface driver [br] HTO CLARO Audio Interface Driver 
    http://www.carrona.org/drivers/driver.php?id=cmudaxp.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    agp440.sys Thu Aug 22 13:39:35  2013 (5215F877) 
    Intel AGP Bus Filter 
    http://www.carrona.org/drivers/driver.php?id=agp440.sys 
    
    nv_agp.sys Thu Aug 22 13:39:38 2013  (5215F87A) 
    NVIDIA nForce AGP Bus Filter 
    http://www.carrona.org/drivers/driver.php?id=nv_agp.sys 
    
    dump_storahci.sys Thu Aug 22  13:40:39 2013 (5215F8B7) 
    driver created to provide disk access during crash  dump file generation 
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys 
    
    TeeDriverx64.sys Wed May 14  22:22:24 2014 (5373D080) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    AMDACPKSL.SYS Sun Jun 22  04:31:43 2014 (53A6400F) 
    included in the AMD/ATI Catalyst WDM drivers  package 
    http://www.carrona.org/drivers/driver.php?id=AMDACPKSL.SYS 
    
    AtihdWB6.sys Sun Jun 22 04:32:00  2014 (53A64020) 
    AMD High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=AtihdWB6.sys 
    
    VBoxAswDrv.sys Thu Oct 16  04:39:11 2014 (543F2FCF) 
    
    VBoxAswDrv.sys - this driver hasn't been added to the DRT  as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    aswRvrt.sys Tue Oct 21 12:50:27 2014  (54463A73) 
    Avast! Revert driver[br](Likely a boot driver) 
    http://www.carrona.org/drivers/driver.php?id=aswRvrt.sys 
    
    aswVmm.sys Tue Oct 21 12:50:40  2014 (54463A80) 
    avast! VM Monitor driver 
    http://www.carrona.org/drivers/driver.php?id=aswVmm.sys 
    
    aswRdr2.sys Tue Oct 21 12:50:55  2014 (54463A8F) 
    avast! TDI Redirect Driver 
    http://www.carrona.org/drivers/driver.php?id=aswRdr2.sys 
    
    aswHwid.sys Tue Oct 21 12:52:08  2014 (54463AD8) 
    avast! HWID driver 
    http://www.carrona.org/drivers/driver.php?id=aswHwid.sys 
    
    aswSP.sys Tue Oct 21 13:06:22 2014  (54463E2E) 
    avast! Self Protection Driver 
    http://www.carrona.org/drivers/driver.php?id=aswSP.sys 
    
    aswStm.sys Tue Oct 21 13:07:21 2014  (54463E69) 
    avast! Antivirus Stream Filter driver 
    http://www.carrona.org/drivers/driver.php?id=aswStm.sys 
    
    aswMonFlt.sys Thu Oct 23 17:50:04  2014 (544923AC) 
    avast! File System Minifilter Driver 
    http://www.carrona.org/drivers/driver.php?id=aswMonFlt.sys 
    
    aswSnx.sys Thu Oct 23 17:52:11  2014 (5449242B) 
    avast! Virtualization Driver 
    http://www.carrona.org/drivers/driver.php?id=aswSnx.sys 
    
    atikmpag.sys Mon Nov 17 18:54:12  2014 (546A3644) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys 
    
    amdacpksd.sys Mon Nov 17 19:46:35  2014 (546A428B) 
    AMD ACP Kernel Service Driver (KSD) - I suspect it's a part  of the AMD chipset drivers as my system doesn't have it (and I have an Intel  chipset with an ATI video card). Just in case 
    http://www.carrona.org/drivers/driver.php?id=amdacpksd.sys 
    
    atikmdag.sys Mon Nov 17 20:01:21  2014 (546A4601) 
    ATI Video driver (remove the Catalyst Control Center and  only install the Display Driver) 
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys 
    
    
    
    Debug session time: Wed  Nov 19 14:42:21.740 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\111914-26468-01.dmp] 
    Built by:  9600.17415.amd64fre.winblue_r4.141028-1500 
    System Uptime: 0 days 0:54:50.422  
    *** WARNING: Unable to verify timestamp for win32k.sys 
    *** ERROR: Module  load completed but symbols could not be loaded for win32k.sys 
    Probably  caused by : intelppm.sys ( intelppm!MWaitIdle+15 ) 
    BugCheck 1E,  {ffffffffc0000005, fffff801ad8e1211, 0, ffffffffffffffff} 
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff801ad8e1211, The address  that the exception occurred at 
    Arg3: 0000000000000000, Parameter 0 of the  exception 
    Arg4: ffffffffffffffff, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005_R 
    PROCESS_NAME: System  
    FAILURE_BUCKET_ID: 0x1E_c0000005_R_intelppm!MWaitIdle 
    MaxSpeed: 3400  
    CurrentSpeed: 3400 
    BiosVersion = F3 
    BiosReleaseDate = 04/25/2014  
    SystemManufacturer = Gigabyte Technology Co., Ltd. 
    SystemProductName =  H97-D3H  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Nov 18 23:07:09.719 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\111814-22093-01.dmp] 
    Built by:  9600.17031.amd64fre.winblue_gdr.140221-1952 
    System Uptime: 0 days  0:27:42.402 
    *** WARNING: Unable to verify timestamp for cdd.dll 
    ***  ERROR: Module load completed but symbols could not be loaded for cdd.dll  
    Probably caused by : memory_corruption 
    BugCheck A, {11020, 2, 0,  fffff800664aba1c} 
    BugCheck Info: IRQL_NOT_LESS_OR_EQUAL  (a) 
    Bugcheck code 0000000A 
    Arguments: 
    Arg1: 0000000000011020,  memory referenced 
    Arg2: 0000000000000002, IRQL 
    Arg3: 0000000000000000,  bitfield : 
    bit 0 : value 0 = read operation, 1 = write operation 
    bit 3 :  value 0 = not an execute operation, 1 = execute operation (only on chips which  support this level of status) 
    Arg4: fffff800664aba1c, address which  referenced memory 
    BUGCHECK_STR: AV 
    DEFAULT_BUCKET_ID: CODE_CORRUPTION  
    PROCESS_NAME: CivilizationBE 
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE  
    MaxSpeed: 3400 
    CurrentSpeed: 3400 
    BiosVersion = F3  
    BiosReleaseDate = 04/25/2014 
    SystemManufacturer = Gigabyte Technology  Co., Ltd. 
    SystemProductName = H97-D3H  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    Debug session time: Tue Nov 18 19:34:43.979 2014 (UTC + 1:00) 
    Loading  Dump File [C:\Users\Mihael\SysnativeBSODApps\111814-29046-01.dmp] 
    Built by:  9600.17031.amd64fre.winblue_gdr.140221-1952 
    System Uptime: 0 days  0:43:10.663 
    Probably caused by : Ntfs.sys ( Ntfs!NtfsCommonCleanup+25e0 )  
    BugCheck 24, {b500190637, ffffd000243d58e8, ffffd000243d50f0,  fffff801296eca80} 
    BugCheck Info: NTFS_FILE_SYSTEM (24)  
    Bugcheck code 00000024 
    Arguments: 
    Arg1: 000000b500190637 
    Arg2:  ffffd000243d58e8 
    Arg3: ffffd000243d50f0 
    Arg4: fffff801296eca80  
    PROCESS_NAME: explorer.exe 
    BUGCHECK_STR: 0x24 
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT 
    FAILURE_BUCKET_ID: 0x24_Ntfs!NtfsCommonCleanup  
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``  
    
    
    
    
    --- E O J --- 2014 Nov 19 19:40:25 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 19 19:40:25 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 19 19:40:25 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1 Pro


    I forgot to mention that the the scan result was, that all files are ok. Also my RAM should be fine, I tested memory sticks on another PCs Mainboard and everything was fine. Also my Intel Driver are up to date. I am pretty sure, that this is a hardware problem of one of my new parts.
      My System SpecsSystem Spec

  6. #6


    Posts : 2,480
    Windows 10 Pro x64


    Have you completed everything listed under HW diagnostics on the link above?
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    Windows 8.1 Pro


    I didn't do the hard drive test, because I am sure this can't be the source of these problems: these problems also happen on a SSD.
    I just tested other RAM modules and had the same problems, I am now pretty sure that the mainboard is defect. Thank you!
      My System SpecsSystem Spec

  8. #8


    Posts : 2,480
    Windows 10 Pro x64


    RMA it then and post back the result.
      My System SpecsSystem Spec

  9. #9


    Posts : 5
    Windows 8.1 Pro


    I changed the Motherboard and it seems that the problem is gone. Thank you very much!
      My System SpecsSystem Spec

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