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Random BSOD on Dell e7440 running Win 8.1

  1. #1


    Posts : 1
    Win 8.1

    Random BSOD on Dell e7440 running Win 8.1


    I have a machine that is receiving random BSOD's throughout the day. I have not seen it happen however the user that I am working with says it seems to occur when plugging in USB's and or placing it on a docking station. I have tried working with both drivers and updating the bios but still cannot seem to find the issue. However this still occurs when the user is on the computer. They are remote users as well.... so they work from home. Thanks in advance!!

      My System SpecsSystem Spec

  2. #2


    Posts : 2,480
    Windows 10 Pro x64


    Please remove Blue Coat Unified Agent as it seems to be the cause of your crashes. Update or remove any drivers highlighted in red.
    Code:
    radiamsi.sys Tue Sep 20 08:51:48 2011  (4E783804) 
    
    radiamsi.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    stdcfltn.sys Sat Jul 14 01:30:14 2012 (5000AF86)  
    Disk Class Filter Driver for Accelerometer by ST MicroElectronics 
    http://www.carrona.org/drivers/driver.php?id=stdcfltn.sys 
    
    DellRbtn.sys Fri Aug 3 23:32:54  2012 (501C4386) 
    OSR Open Systems Resources Airplane Mode Switch Driver (as  the driver name states 
    http://www.carrona.org/drivers/driver.php?id=DellRbtn.sys 
    
    SRTSPX64.SYS Fri Jan 25 22:30:05  2013 (5102F95D) 
    
    SRTSPX64.SYS - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    dsNcAdpt.sys Sat Jan 26 02:11:02 2013 (51032D26)  
    Network Connect VPN software by Juniper Networks 
    http://www.carrona.org/drivers/driver.php?id=dsNcAdpt.sys 
    
    ST_Accel.sys Thu Mar 28 00:00:21  2013 (51537A05) 
    STMicroelectronics (STM)3-Axis Accelerometer Device Driver  
    http://www.carrona.org/drivers/driver.php?id=ST_Accel.sys 
    
    RTKVHD64.sys Wed Apr 17 13:56:07  2013 (516E8DD7) 
    Realtek High Definition Audio Function Driver 
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys 
    
    SYMDS64.SYS Fri Apr 26 01:19:47  2013 (5179BA13) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMDS64.SYS 
    
    SYMEVENT64x86.SYS Sat Jul 27  04:26:58 2013 (51F32FF2) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=SYMEVENT64x86.SYS 
    
    iaStorAV.sys Thu Aug 1  02:00:49 2013 (51F9A531) 
    Intel Rapid Storage Technology SATA RAID Controller  driver 
    http://www.carrona.org/drivers/driver.php?id=iaStorAV.sys 
    
    dump_iaStorAV.sys Thu Aug 1  02:00:49 2013 (51F9A531) 
    
    dump_iaStorAV.sys - this driver hasn't been added to the  DRT as of this run. Please search Google/Bing for the driver if additional  information is needed. 
    
    Ironx64.SYS Fri Aug 2 04:25:14 2013  (51FB188A) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=Ironx64.SYS 
    
    ccSetx64.sys Thu Aug 15 05:20:37  2013 (520C4905) 
    Symantec/ Norton Common Client Settings Driver 
    http://www.carrona.org/drivers/driver.php?id=ccSetx64.sys 
    
    intelppm.sys Thu Aug 22 10:46:35  2013 (5215CFEB) 
    Intel Processor driver 
    http://www.carrona.org/drivers/driver.php?id=intelppm.sys 
    
    SRTSP64.SYS Fri Aug 30 01:04:49  2013 (521FD391) 
    Symantec Real Time Storage Protection 
    http://www.carrona.org/drivers/driver.php?id=SRTSP64.SYS 
    
    SYMNETS.SYS Fri Aug 30 22:58:13  2013 (52210765) 
    Symantec/ Norton NIS/ N360 driver 
    http://www.carrona.org/drivers/driver.php?id=SYMNETS.SYS 
    
    SYMEFA64.SYS Sat Aug 31 06:02:36  2013 (52216ADC) 
    Symantec Extended File Attributes 
    http://www.carrona.org/drivers/driver.php?id=SYMEFA64.SYS 
    
    TeeDriverx64.sys Thu Sep 5  20:02:18 2013 (5228C72A) 
    Intel Management Engine Interface driver 
    http://www.carrona.org/drivers/driver.php?id=TeeDriverx64.sys 
    
    ctxusbm.sys Mon Sep 9  18:02:22 2013 (522DF10E) 
    Citrix ICA Client USB Monitor Driver 
    http://www.carrona.org/drivers/driver.php?id=ctxusbm.sys 
    
    SysPlant.sys Mon Oct 21 03:14:37  2013 (52647FFD) 
    Symantec firewall 
    http://www.carrona.org/drivers/driver.php?id=SysPlant.sys 
    
    iwdbus.sys Thu Mar 13 22:59:14  2014 (53222A32) 
    Intel WIDI Bus Enumerator driver[br]Related to Intel Widi -  Wireless Display 
    http://www.carrona.org/drivers/driver.php?id=iwdbus.sys 
    
    IDSvia64.sys Thu Mar 20 23:55:56  2014 (532B71FC) 
    Norton Internet Security 
    http://www.carrona.org/drivers/driver.php?id=IDSvia64.sys 
    
    igdkmd64.sys Wed Apr 23 22:26:24  2014 (535821F0) 
    Intel Graphics driver 
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys 
    
    O2FJ2w8x64.sys Wed May 14  03:48:50 2014 (5372CB82) 
    BayHubTech/O2Micro SD Reader Driver 
    http://www.carrona.org/drivers/driver.php?id=O2FJ2w8x64.sys 
    
    e1d64x64.sys Thu Jun 12  12:10:32 2014 (53997C98) 
    Intel(R) Gigabit Adapter NDIS 6.x driver 
    http://www.carrona.org/drivers/driver.php?id=e1d64x64.sys 
    
    NETwbw02.sys Tue Jul 22 12:29:40  2014 (53CE3D14) 
    Intelฎ Wireless WiFi Link Driver - Intelฎ Wireless WiFi Link  Adapter 
    http://www.carrona.org/drivers/driver.php?id=NETwbw02.sys 
    
    bcua-wfp.sys Wed Jul 23 20:46:59  2014 (53D00323) 
    
    bcua-wfp.sys - this driver hasn't been added to the DRT as  of this run. Please search Google/Bing for the driver if additional information  is needed. 
    
    EX64.SYS Mon Aug 11 12:19:41 2014 (53E898BD)  
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=EX64.SYS 
    
    ENG64.SYS Mon Aug 11 12:25:04 2014  (53E89A00) 
    Norton Anti-Virus 
    http://www.carrona.org/drivers/driver.php?id=ENG64.SYS 
    
    eeCtrl64.sys Tue Aug 26 20:21:20  2014 (53FCD020) 
    Symantec Eraser Control driver 
    http://www.carrona.org/drivers/driver.php?id=eeCtrl64.sys 
    
    EraserUtilRebootDrv.sys Tue Aug  26 20:21:21 2014 (53FCD021) 
    Symantec /Norton 
    http://www.carrona.org/drivers/driver.php?id=EraserUtilRebootDrv.sys 
    
    BHDrvx64.sys Wed Sep  10 23:51:01 2014 (5410C7C5) 
    Symantec Heuristics Driver 
    http://www.carrona.org/drivers/driver.php?id=BHDrvx64.sys 
    
    
    
    Debug session time: Fri  Nov 14 16:41:11.318 2014 (UTC + 1:00) 
    Loading Dump File  [C:\Users\Mihael\SysnativeBSODApps\111714-6140-01.dmp] 
    Built by:  9600.17328.amd64fre.winblue_r3.140827-1500 
    System Uptime: 0 days 0:01:22.023  
    *** WARNING: Unable to verify timestamp for bcua-wfp.sys 
    *** ERROR:  Module load completed but symbols could not be loaded for bcua-wfp.sys  
    Probably caused by : bcua-wfp.sys ( bcua_wfp+10cf ) 
    BugCheck 1E,  {ffffffffc0000005, fffff8014f35b0cf, ffffd000231f0fd8, ffffd000231f07e0}  
    BugCheck Info: KMODE_EXCEPTION_NOT_HANDLED  (1e) 
    Bugcheck code 0000001E 
    Arguments: 
    Arg1: ffffffffc0000005,  The exception code that was not handled 
    Arg2: fffff8014f35b0cf, The address  that the exception occurred at 
    Arg3: ffffd000231f0fd8, Parameter 0 of the  exception 
    Arg4: ffffd000231f07e0, Parameter 1 of the exception  
    BUGCHECK_STR: 0x1E_c0000005 
    PROCESS_NAME: svchost.exe  
    FAILURE_BUCKET_ID: 0x1E_c0000005_bcua_wfp+10cf 
    MaxSpeed: 2000  
    CurrentSpeed: 2594 
    
    Processor may be overclocked! 
    Expected  Frequency: 2000 
    Actual Frequency: 2594 
    Overclock Ratio: 1.297 
    
    BiosVersion = A11 
    BiosReleaseDate =  08/28/2014 
    SystemManufacturer = Dell Inc. 
    SystemProductName = Latitude  E7440  
    จจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจจ``  
    
    
    
    
    --- E O J --- 2014 Nov 18 21:38:34 PM _88-dbug Copyright  2012 Sysnative Forums 
    --- E O J --- 2014 Nov 18 21:38:34 PM _88-dbug  Copyright 2012 Sysnative Forums 
    --- E O J --- 2014 Nov 18 21:38:34 PM  _88-dbug Copyright 2012 Sysnative Forums
      My System SpecsSystem Spec

Random BSOD on Dell e7440 running Win 8.1
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